Compare Ways In Which Organizations Use Elements Of The Marketing Mix (7Ps) Extended Essay Help Biology

Introduction

The chosen organization is IKEA, a multinational furniture manufacturer with its headquarters in Sweden. The corporation operates stores in around 50 countries at present. IKEA has been in business for 76 years and is today the largest furniture manufacturer and retailer in the world. IKEA, unlike many multinational corporations today, remains primarily a family enterprise. Multiple factors have ensured that the IKEA brand remains one of the top in its industry. Many of these reasons are linked with marketing, advertising, and management of brand portfolios. The company has made substantial investments in its customer-consumer journey in order to foster brand loyalty among its target population. In addition, cost management and administrative aspects have always been taken into account to ensure that the company delivers on its brand promise.

It is essential to mention that the company's mission is to improve the quality of life for everyone. The organization has improved its brand by coordinating all of its procedures with this single objective. This vision has defined, among other company features, the pricing matrix. This essay examines how IKEA has utilized the 7 Ps of marketing to strengthen its brand. Product, pricing, location, promotion, people, processes, and physical proof are the seven components of the marketing mix. This essay will also explore how these seven factors have led to the attainment of consumer happiness, the positioning of the brand in the market, higher sales, and the company's ability to stay ahead of competitors over the years. Finally, suggestions will be made regarding how IKEA may enhance each of the seven marketing mix components to reach its business objectives.

Seven Ps of the Marketing Mix

Product

When analyzing how IKEA integrated the product mix inside its business, there are two primary factors to examine. The first is that the corporation launches up to 2500 new products to the market at its yearly product reveal. Extensive market research typically guides the product creation procedure, ensuring that the generated furniture is required by the company's key target market. There are five factors that also influence the company's various design choices. These five factors include function, affordability, form, and sustainability. Before being released on the market, all of their items must comply with these specifications. Self-assembly is a characteristic that distinguishes IKEA products from the competition. Therefore, customers must assemble the products themselves. They are given specific instructions on how to complete this task. This component of the offering ensures that consumers feel as though they are "constructing" their own items. The argument might be made that this improves the customer-consumer journey.

Price

Pricing's primary purpose within the marketing mix is to comprehend and capture client value. IKEA's pricing approach is based on four unique styles. Styles include Scandinavian, contemporary, country, and young Swedish. Due to the elegant wooden construction of the products in this category, the Scandinavian pricing is the highest. Modern is minimalist whereas country is neo-traditional. Lastly, the youthful swede is the least expensive, and products in this category are aimed at individuals who are willing to pay very little for furnishings. It is essential to highlight that the corporation has implemented similar pricing strategy in all of its international offices, albeit with localized terms. As noted previously, IKEA has centered its efforts on ways to give its target market the lowest prices relative to its competitors. This has been accomplished by reducing administrative and operational expenses. For instance, the bulk of firm offices are located on the outskirts of cities to save money on rent.

Place

As previously said, IKEA has over fifty foreign offices. The location of the company's headquarters within these nations has been one of its primary focuses. The corporation has expansive warehouses and showrooms on the outskirts of several cities. This is deliberate in order to save operational costs. In recent years, the corporation has also developed smaller shops in key metropolitan areas, such as Japan. This is as a result of a rise in the number of individuals wishing to visit the company's showrooms but being unable to do so due to distance. This has increased the company's operational costs in those countries, but it has also enabled the corporation to enter new markets because customers can quickly enter and exit its showrooms. The corporation maintains its headquarters in Sweden.

Promotion

According to marketing concepts, advertising is essential since it allows a company to interact with consumers. IKEA has substantially spent in its promotion. For instance, a major portion of their annual budget is allocated to both traditional and digital advertising. Catalog printing is undoubtedly their most resource-intensive promotional effort. It is also vital to note that the corporation employs seasonal sales efforts to increase revenue. The design of the showrooms may also be viewed as a form of advertising. This is due to the fact that the showrooms are meant to resemble miniature homes, allowing customers to see how each piece of IKEA furniture complements another. This assures that customers only purchase KEA products for their houses. The company has recently invested in a game application in which the user constructs their ideal home with IKEA products. The application provides the user with the actual cost of the products they are purchasing, allowing them to design their virtual dream home without exceeding their budget.

People

There are five primary factors that govern how people interact within IKEA. The organization is proud of its skilled and accommodating employees. The personnel is available at all times during office hours, and their website provides round-the-clock user help. Additionally, the organization has technical professionals available to assist. These are primarily for customers who have trouble assembling their devices or who have technical inquiries. To make the customer-consumer journey more delightful, the company has a dependable design staff that assists customers in selecting the best designs depending on their budget, personal preferences, and the overall aesthetic of their homes. In addition, the company has invested in a personal selling force that focuses on the customization of the offered services. IKEA also believes in socialising for both staff and customers. This guarantees that both employees and customers enjoy their interactions with the brand.

Processes

The two processes that must be considered are the manufacturing process and the buying process by the consumer. The company has its own in-house designers who work on the agreed-upon goods during the manufacturing process. IKEA also interacts with a chosen number of designers to guarantee that the product development cycle is not inward-focused. As stated previously, the organization prioritizes thorough market research. The results of the market research substantially influence the designs they launch. The corporation also owns a number of forest sawmills to increase the reliability of its own output and reduce expenses.

Regarding the consumer purchasing procedure, a client will visit an IKEA store and choose their preferred design. The client will place an order for the item and subsequently pick up a new, ready-to-ship version of it. The consumer may also complete the procedure online. IKEA offers product delivery for a fee if the customer is unable to pick up the item themselves.

Material Evidence

IKEA has invested in extremely hospitable stores to improve the customer-consumer experience by removing some of the annoyances that customers would ordinarily encounter when shopping for furniture. For instance, as stated previously, the organization has an in-house design team that assists customers in making the best selections for household items. In addition, the company's storefronts all have cheerful and inviting decor. This was accomplished through the use of design and color manipulation in the stores. Each IKEA location provides free parking and Wi-Fi. It is essential to note that every IKEA shop has a supervised play area for children. This makes it easier for parents to buy with their children because the youngsters may securely play while the parents shop. Additionally, the company operates cafes in certain stores where customers can taste traditional Swedish foods.

The Relationship Between Marketing Mix, Consumer Satisfaction, Positioning, and Sales

Consumer Contentment

By strengthening the customer-consumer journey, the marketing mix elements have contributed to the accomplishment of consumer pleasure. This has been accomplished by removing certain instances of discomfort encountered on this voyage. As previously noted, the stores are equipped with children's play areas so that parents can shop freely while their children play in safety. In addition, the corporation has increased consumer satisfaction by supporting price control on all of its products while maintaining production quality. Intriguingly, consumer happiness is also increased by the stores' nice and informed employees. The personnel is educated to listen to client demands in order to provide customized services. Consumer happiness is essential to ensuring client loyalty, and as a result, IKEA has risen to the top of the global furniture market.

Positioning

As previously said, IKEA is the leading furniture retailer in the world. This position has been maintained over the years as a result of the product quality, prices, and shopping experience. The previously described pricing method demonstrates that the style and type of material utilized have the greatest impact on the price of the product. The shopping experience also makes customers feel special and cared for, thereby fostering brand loyalty. IKEA has also formed partnerships with several businesses, such the Swedish Restaurant, which has locations in multiple IKEA stores. The relationship promotes IKEA's products to the restaurant's customers, who may not have been included in the stakeholder map of the company. The positioning of the company is also greatly influenced by its competitors and what they are doing to grab a larger market share.

Competition

Walmart, Amazon, and Target are some of IKEA's largest competitors. However, the corporation has adopted numerous techniques to ensure that it remains ahead of its rivals. IKEA has a competitive advantage over its rivals due to the use of physical proof into its marketing mix. Their storefronts and mini-houses have been instrumental in bringing a greater proportion of their target population to the brand. In addition, the company's utilization of the product part of the marketing mix provides it with a competitive advantage. IKEA, unlike its competitors, manufactures its own furniture. This offers it a creative advantage over its competition. Similarly, because IKEA manufactures its own furniture, its pricing for customized items are lower than those of its competitors.

Enhanced Sales

All marketing mixes have contributed to the company's increased sales. The price strategy and control have ensured that the target market is always aware of the company's pricing policies. In addition, as previously stated, the corporation has prioritized promotion via both digital and traditional media. The annual publication of a comprehensive catalog aids customers in budgeting to purchase furniture from the company in advance. In addition, the company's sales tactics have raised the number of individuals who purchase in its locations. It is essential to note that their exceptional quality has also contributed to their successful product sales. It is crucial for businesses to not only provide high-quality products, but also maintain production consistency. In turn, the fact that the company continually exceeds the expectations of its clientele has led to greater sales.

Recommendations

Although IKEA is already doing a good job of combining the aspects of the marketing mix to meet their goals, they can lower operational expenses by reducing traditional advertising. The company has recently invested in an online gaming application that allows customers to construct their fantasy homes with IKEA products while comparing prices. This, along with the fact that more individuals are accessing information online, should push the corporation to enhance digital advertising while decreasing traditional advertising. The majority of the marketing expenditure goes towards printing the hardcopy catalog. This can be greatly lowered by promoting the catalog online via social media and email. Second, it is suggested that IKEA acquire customer information to further personalize and enhance the customer-consumer journey. It is unclear whether the corporation collects data from its target population, particularly those who frequent its physical stores. The obtained data can alleviate a pain point in the customer journey by just displaying the client's desired products, rather than requiring them to browse through hundreds of products. The company can also leverage data to advertise new products to specific people who would be more interested in purchasing such items. Overall, IKEA has been ahead of its competitors due to the fact that it has considered the 7 Ps of the marketing mix.

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Quality Integration In Nokia’s Logistical Process Extended Essay Help Biology

Nokia is a multinational technology corporation with a presence in over 120 countries and a workforce of over 123,000 people. The outcome is a vast, global, and intricate logistics management system. Using a variety of tactics, the business ensures quality and logistical success. Quality by focusing on the client is one of them and a fundamental principle of quality management (Goudin, 2010). By putting the customer first, the business can concentrate on the end-user and precisely match their expectations. "Quality in logistics management necessitates that each member of the supply chain consider the needs and expectations of the end-users in the rear" (Venkataraman, 2008).

The purpose of the operational strategies utilized in Nokia's logistics management is to maintain the quality of the company's logistics. Utilizing such strategies is aimed to achieve quality and ensure that it is constantly monitored. Quality assurance is an integral aspect of Nokia's operations, as evidenced by the company's current market position and customer loyalty.

Nokia's logistical management is made possible by the company's devotion to excellence. Nokia can gain a competitive advantage through quality, especially in such a dynamic, competitive, and expansive market. Without sufficient quality and organization, processing information for such a large business can be chaotic and erroneous. Without quality-assured logistics management, it can be difficult to determine when products have been issued and when they are scheduled for delivery. Real-time information is required for this purpose.

Through the efficient allocation of resources and fulfillment of activities, quality affords Nokia the opportunity to reduce costs. When raw materials and finished goods are where they should be at the correct time, manufacturing and supply are constant. When consumers can obtain finished goods when they need them, the company's revenues and reputation are enhanced. It reduces the costs experienced by the company as a result of insufficient market stock. Delivering low-quality products to the market might cost the organization a significant amount of money in transportation costs and client loyalty.

Leadership has enabled the logistics management of Nokia to be of high quality. Nokia fully employs the planning and systematic effort required to provide appropriate assurance that a particular business tool will meet specified quality requirements (Nokia Corporation, 2010). The organization has a staff that ensures the quality and consistency of their logistics management by recruiting the market's most qualified individuals. Nokia's logistics roles are open to candidates from all over the world, ensuring that the company hires the most qualified individuals available.

People are involved in Nokia's logistics management to assure quality. Actual quality in the organization is a result of the dedication of all personnel. Employees and systems that are well-organized guarantee that operations run smoothly and that goods are completed on schedule and with excellent quality. When each employee executes their duties precisely and on time, logistical obstacles are reduced and quality is ensured.

Through process management, quality and logistics management are also incorporated into an organization. Each process inside the organization has its own program and is required to meet particular objectives. Logistics management ensures that supplies required for processes are available on time, that suitable timetables are established, and that, as a result, objectives may be accomplished on time. In addition, personnel utilize coordinated programs, which fosters a sense of consistency and precision.

Continuous improvement is a significant aspect of Nokia's culture. It is one of the focuses of Nokia's contemporary research initiatives (Nokia Corporation, 2010). The organization strives to continuously improve the quality of its products while decreasing the cost of doing so. Given the competitive nature of the business's industry, client happiness is a major priority. This is made feasible through quality assurance and ongoing development. Logistics play a significant part in quality assurance by ensuring that supplies are available and are transported and stored with care.

A fact-based approach to decision-making is another crucial element for Nokia's quality assurance. Such an approach is only conceivable if the company's decision-makers have access to sufficient precise information. Logistics management is in place to ensure that the company's executive organ has access to information gathering, storage, and retrieval. Through market and customer information, the company is able to maintain a mutually beneficial connection with its clients, who supply the necessary input regarding the company's products and services.

Logistics management at Nokia is more than a quantitative measure of throughput or production (Nokia Corporation, 2010). Nokia has implemented this approach to ensure that the needs of its various business operations are addressed. When the mechanism lacks quality, numerous other business functions are impacted. We can conclude that quality has been thoroughly incorporated into Nokia's logistics process as a result of the fact that it has been a top priority in Nokia's logistics management.

Bibliography

Goudin, K.N. (2010). Management of global logistics: a competitive advantage for the 21st century. Malden, Mass [u.a]: Blackwell.

Microsoft Corporation (2010). Nokia in brief. Web.

Venkataraman, R.R. (2008). Cost and value management in projects. Hoboken, New Jersey: John Wiley and Sons.

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BBC Company’s Human Resource Management Extended Essay Help Biology

Table of Contents
Executive synopsis HRM Models Guest Method Pettigrew Method Beer et al Method Conclusion Harvard Model of Human Resource Management Bibliography

Executive synopsis

This study's objective is to evaluate and contrast the models of human resource management and to analyze the current problems that have arisen at the BBC as a result of relocation, layoffs, and the introduction of new technology. The study focuses on resolving the challenges and implementing the most applicable Harvard model.

One of the two Human Resource Management models you compare and contrast must be the Harvard module (Beer et al.)

HRM Models

There are numerous HRM models that emphasize the development of HR strategy and company strategy. It includes HRM techniques and strategies for the organization's human resource development. Traditional personnel management and contemporary human resource management differ in numerous ways. It is evident that HRM focuses on strategic planning, while development and people management place a heavy emphasis on the job and compensation technique. Today, human resource management focuses on acquiring qualified people. "Increasingly, personal and national achievement is associated with the possession of talents. During times of robust economic activity, skilled workers might earn a premium wage. Global unemployment rates remain high, and firms struggle to fill positions requiring specialized knowledge. Individual firms and the economy as a whole might be hampered by a lack of qualified workers. (Price, 2007).

Guest Method

Strategic Human Resource Management is said to be the focal point of the Guest method (SHRM). This strategy relies primarily on four Harvard model characteristics: commitment, competency, congruence, and cost effectiveness. This strategy identified key elements of traditional human resource management and HRM for comparison. This strategy also contributed significantly to the evolution of labor management theories. Motivation is also a crucial part of the Guest approach to employee dedication. "Strategic Human Resource (HR) management is the process of planning HR deployments and activities to achieve an organization's long-term objectives." (The Human Resource Environment: 2008 Overview)

Pettigrew Method

It focuses primarily on the prescriptive components of the Harvard model. This requires a framework that encompasses both the external environment and internal organisational variables.

Pettigrew and Guest's HRM models placed significant focus on HR strategy and general business strategies in addition to traditional personnel management.

Beer et al Approach

Beer et alHRM .'s model is comparable to that of Guest's progress in the HRM area. Beer's Harvard model incorporates broad situational factors, stakeholders' interests, HRM policies, HR outcomes, long-term effects, and a feedback loop. Situational considerations have a significant impact in HR strategy selection. This model incorporates several aspects, including worker characteristics, management philosophy, labour market legislation, societal values, and unionisation patterns. Concerning employees, unions, and the organization as a whole, decisions about organizational goals are heavily influenced by the interests of stakeholders. The choice of HRM policy plays a significant influence in management decision-making and is shaped by considering available resources and feasibility studies. In addition to involving cost-cutting decisions and measures, HR outcomes result in strong employee performance through their dedication. It is considered that only when employees are devoted to their work or organization can their talents be effectively utilized. Employee dedication is the most important aspect in producing results. Different levels of the individual, organization, and society are distinguished by their long-term effects. It is believed that long-term productivity is a reflection of employees' labor effort, which can be achieved only through giving psychological rewards. The organization's very survival depends on the contributions of its personnel. It is a societal belief that employing individuals based only on their competence will ensure the nation's employment and economic progress. The Harvard model concludes with a feedback loop in which feedback outputs flow directly into the organization and its stakeholders. Long-term outcomes can impact situational circumstances, stakeholder interests, and human resource strategies.

As it includes both an analytical and a prescriptive model, the Harvard model can be called an efficient method. Analytical model for the study of Human Resource Management includes situational aspects, stakeholders, and strategic choice levels, whereas prescriptive model includes factors such as commitment, competence, etc.

The Harvard model's strength resides in its classification of inputs and results at both the organizational and societal levels, as well as in its provision of a foundation for comparative HRM critique. This approach lacks a theoretical foundation for monitoring input or output in order to achieve performance.

Which of these two models best prepares a company for change management?

Harvard Model

Soft Model is another name for the Harvard Model. The soft model is an approach that prioritizes the human value inside an organization. It is accomplished through staff recognition and incentive programs. It is believed that employee dedication to the organization is a vital aspect in the organization's success. Committed employees will be more loyal and dedicated to the organization in order to achieve its goals. In the hard model approach, personnel are viewed as economic factors that must be routinely controlled or monitored. Therefore, it employs a pragmatic approach to managing human resources, which entails supervising staff in order to reduce expenses.

Human Resource Management models are crucial to the success of a firm. In any organization, there are both soft and hard models of human resource management approaches. The precise components of these techniques are unique to each business, preserving the implications of external and internal elements such as the firm's environment that support its strategies, culture, and structure. Thus, each factor plays a significant part in the development of HRM operations. "The hard and soft forms of human resource management are two of the most generally adopted methods. These are founded on contradictory perspectives of human nature and management control tactics." (Truss et al 2003, p.53-57). Each model is significant because it represents the significance of human resources and their values inside an organization; hence, these models compose human resource management. "Empirical observations have shown that while the rhetoric of an organization, as reflected in its management's language and vocabulary, is soft, the reality, as reflected in management action and behavior, can be harsh, depending on the environmental changes in which the organization operates." (Kidombo).

The significance of human resource holdings varies from organization to organization, but organizations rely on human resource professionals to assist them during periods of rapid expansion and turbulence. Human resource management include developing systems, procedures, and environments that improve employee performance and satisfaction, and the field offers a variety of career pathways and opportunities. Each role of human resource management has its own set of values and sense of purpose. The management of human resources and other areas must collaborate to ensure organizational success and international competitiveness. In order for a company to achieve prosperity and increase its earnings, it must achieve reasonable objectives in each of these areas. Staffing is the process of locating the right person with the correct skills and attributes for the right position. Performance evaluations are used to evaluate employees. Compensation and benefits are the remuneration an employee receives for his or her work. Training and development enables employees to have a comprehensive understanding of their profession and how to generate their own motivational ideas. Maintaining positive employee and labor relations is essential. For the purpose of enhancing the efficacy and development of human resource management in an organization, employees are promoted with additional responsibilities, special safety and health programs are provided for their enrichment, and research is conducted to improve the effectiveness and growth of human resource management. All of these processes will affect employee turnover and can have a substantial effect on an organization's morale and output. The primary objective of human resource management is to assist a business in achieving its strategic objectives by attracting and retaining personnel and managing them effectively. Employers who place a premium on staff morale and motivation are frequently rewarded with increased productivity and improved quality. The communication processes are crucial and entail the transmission of information from management to employees. Employees are an organization's most significant and valuable asset and its cornerstone.

Diversity exists in corporate organizations. In an era in which adaptability and originality are the keys to competitiveness, managing diversity effectively provides a particular advantage and focuses attention on the capacity of all human resources to contribute to the achievement of organizational objectives. Difficulties might range from simple communication and language barriers to complications in decision-making processes and team management. Effectively managing cultural variety enables firms not only to overcome such obstacles, but also to fully embrace the strategic advantages of cultural synergy. Employees, teams, managers, and leaders all perform better in situations that encourage open communication. People management improves the motivation, behavior, and performance of all employees in a multicultural company. Diversity, culture, and management programmes promote the productivity and efficiency of all employees by reducing obstacles, facilitating workplace dialogue, and building an open, accepting organization. Commitment, competence, cost-effectiveness, and congruence are crucial aspects of the human resource management model that are executed properly. As the behavior patterns of human resources fluctuate and evolve simultaneously, each feature must be meticulously maintained. The strategic management of people does not necessarily include the deployment of human resource management procedures. (Storey 1998, pages 397-406)

Change management is currently one of the primary concerns of managers. The business environment is evolving as a result of rivalry, technical development, and client desire, among other factors. It is essential for the HR department to adapt to environmental changes and assist employees in doing so in order to maximize organizational effectiveness. A portion of the organization is subject to change. Examples include technical or organizational behavior patterns, shifting the organization to a new location, etc. To effectively execute changes, managers must maintain ongoing communication with employees through coaching, leading, monitoring, and incentive. Resistance to change is a typical human characteristic. It is the manager's responsibility to resolve problems, and he must be able to persuade people and direct them towards the organization's goals. The organization is experiencing numerous advantages and challenges as a result of globalization. In order to achieve success, it is necessary to adapt to change. "The process of urbanization has significant implications for business in the region: it creates operating difficulties, presents challenges that require solutions, brings societal responsibilities to the forefront, and, most intriguingly, presents a variety of potentially profitable business opportunities." (Phantumvanit 1992, p.12-16).

In order for an organization to grow, it is vital that its organizational structures, procedures, technologies, system, and practices undergo periodic modification. Changes cannot be implemented within two days. Before implementing changes, it is vital to collect data, monitor feedback, and assess their likely impact. After analyzing the current condition, efforts can be made to implement the proposed transformational changes. Then, modifications are analyzed in order to take corrective action to reach the desired aim. The key to success is management that guides, motivates, and evaluates the performance of the team towards the goal.

Human Resource Administration

Every corporate organization consists of individuals who serve as its human resources. The only way for a corporation to be successful is if its human resources are adequately handled. To sustain the company's competitiveness and profitability, significant human resource considerations include their quality, how successfully they operate, and the influence of their training and development programs. A proper relationship between human resources and work is necessary for the efficient operation of a business. As the organization must bring individuals together to achieve a single purpose, it must have specific limits, principles, and established norms to determine how and what its aims are. So it takes a properly unique human resource management in an organization. "The economic potential of a nation is primarily influenced by the caliber of its labor force and the availability of individuals with the correct combination of skills to work in high-growth industries. Companies seeking overseas investment prospects are increasingly attracted to locales with a ready supply of well-educated, adaptable individuals who can make significant contributions to the bottom line." (Human Resources Environment. 2004).

Every firm has its own unique culture, morale or values set. Any organization's culture reflects the roles, values, beliefs, and behavior patterns of its employees. Changes in an organization occur regularly and have an effect not just on the business but also on the human resources involved. "The Human Resources (HR) function provides line management with important support and advice. Attracting, retaining, and developing high-caliber employees is a source of competitive advantage for our firm and falls under the purview of HR." (Importance of articles and resources related to human resource management in 2008)

Effective human resource management must be implemented at both the strategic and operational levels. The human resource strategy should grow beyond a transactional supporting function with the organization's business strategy partners. Human resources must take measures to be aware of employees' difficulties and apply a more systematic and innovative approach to solving them. The field of human resource management and its evolution continue to undergo a discovery and transformation process. Human resource management consists of a set of rules meant to maximize organizational integration, employee commitment, flexibility, and work quality. (Guest, David, 2008).

Human resource management functions may be defined as a strategic, integrated collection of employee-centered activities and procedures whose purpose is to assist a company in meeting its short- and long-term objectives and in managing and developing its people. Respect, professional advancement and development, and appreciation are three of the most important factors required to promote employee satisfaction. An employer or management that responds positively to employee ideas and proposals is sufficient to retain personnel. There is no incentive for the employee to switch jobs if he is content with his current employer. Employees might be entrusted with additional responsibility and praised for completing the assigned tasks. This will increase the employee's sense of pride and strengthen the relationship between management and the employee. A properly introduced and maintained evaluation method for the nature of the employee's work can assist in laying the groundwork for equitable and structured compensation structures, hence enhancing interactions amongst the resources. Consequently, job evaluation may be acceptable in key organizational settings. Human Resource Management is focused on concepts and methods designed to boost worker motivation, productivity, and performance. Human Resource Management

In your analysis, you should go into one or two of the change challenges described in the People Management article titled "Program for Change" published on May 1, 2008?

BBC has numerous obstacles as a result of its development efforts. The company has implemented new digital technology with high-defecation capabilities and has also relocated. Changes are necessary for the organization's success. As part of its development, BBC developed a plan for a technically advanced operation requiring fewer personnel; hence, it is not viable to maintain all of their current staff. Due to this technical advancement, BBC must cut its staff. It is a known reality that some technological advances will negatively effect personnel. Moreover, as a result of these advancements, BBC was compelled to relocate their personnel to a distant new building with modern transmission and production equipment. They made various adjustments to the office environment as a result of broader trends. However, many of the staff are displeased with the move to the new location. This is due to their distance from retail centers and restaurants.

For the purpose of resolving this issue, BBC has promised their employees a new restaurant of world-class quality. There are a number of adjustment issues, and staff are not as fond of the open-plan hot desks as they were in the cellular building. The majority loathed the open floor concept in which nobody owned a desk. A heavy emphasis was also placed on internal communications, which included regular newsletters, change polls, and a range of staff-oriented events, such as family day. BBC must ensure that all of its technology is functioning properly; otherwise, it would be unable to broadcast. It is also vital to make substantial investments in training. The open, dynamic environment of the new building, it is believed, has greatly expanded the opportunities for collaboration, and the structure itself fosters innovation. Therefore, it is evident that the new building and technology usher in a new period of development. When a company relocates, it is a reality that it is tough to keep all of their outstanding employees. Moreover, the bulk of the personnel may be concerned about changes and potential changes to their positions.

For managers to adapt to the changes, the Harvard model of human resource management must be considered. The six components of the Beer et al. Harvard model can be examined for mitigating the problems associated with the BBC's adopted developmental modifications. It is the manager's responsibility to ensure not just individual but also organizational and societal well-being. First, the Harvard model of HRM proposed by Beer et al. emphasizes long-term outcomes, which are vital for the business's longevity. The interests of stakeholders play a vital part in the development of BBC, and BBC administrators must engage with government policies, unions, employees, and society to adapt to the changes brought about by development decisions. In terms of situational considerations, BBC must place significant emphasis on workforce and task technologies. Relocation primarily impacts the BBC's employees and work environment. The human resource outcomes of the Harvard model can be used here in order to foster employee commitment and competency. Choices about human resource policies are a means of influencing personnel. It applies to BBC's work process, reward schemes, and work system.

The hard model emphasizes the integration of human resources policies, processes, and activities with the business strategy, as well as the use of human resource systems to drive the strategic goals of the organization. BBC necessitates that personnel policies, procedures, and practices are not just aligned with and supportive of business objectives, but also logically coherent with them. In contrast, the soft developmental humanism model emphasizes the significance of integrating human resource policies with business objectives. This model entails treating employees as valuable assets and utilizing their commitment, adaptability, and high quality as a source of competitive advantage. Effective training and development activities are necessary for employees to adapt to the challenges of the new environment. Employees are proactive and capable of embracing change, which BBC can achieve with their active engagement. Consequently, it facilitates commitment through communication, incentive, and leadership. The focus of the individual would be their profession rather than the company, and the responsibility of the organization would be to foster an environment conducive to growth and development in order to retain people. BBC has adopted a number of developmental initiatives, and it is crucial that it fulfills the professional objectives of its employees. Changes should be implemented at the appropriate moment to avoid any complications. Strong work culture and practices provide a fundamental integration role in the most efficient way possible. Everyone has their own beliefs and attitudes that are extremely emotive and influence the intelligence that human resources use to determine what they think and how they act, and BBC is in a similar position. There is a clear distinction between the relationship between the work culture and climate of an organization and its functions, and how this eventually leads to increased productivity on the short and long term. Minor concerns with hot desks or similar situations can be resolved by taking the appropriate procedures. These have worked enough successfully to be recognized valid, and thus they may be used to the BBC's new development operations to maintain their human resources as the correct way to view, think, and feel about these issues. The BBC has implemented extensive reforms, including relocation and a new work environment. The chosen Harvard model should be adaptable for both employees and management in order to properly manage change.

Conclusion

Change and growth are key components of any organization. The success of the organization depends on the management's ability to effectively manage organizational changes. It is necessary for managers to make appropriate changes at the proper time without disrupting the organization's normal work flow. It is essential to provide employees with training in order to maintain a steady flow of work despite erratic changes. Employees' resistance to change is typical, and the Harvard model can be utilized at the appropriate stages to adapt. The Harvard Beer et al model has a greater scope and can be applied at any level needed. The Harvard Beer et al. model is superior for managing change because it focuses on multiple elements that must be considered at various levels of change implementation. Behavioral academics have produced a number of theoretical models that define HRM analytically by specifying essential characteristics, concepts, and key aspects. Consequently, it is necessary for managers to utilize the situationally relevant HRM models. The corporate environment is not identical in all instances. Therefore, it is the competent manager who comprehends the scenario and employs proper HRM models to resolve the problems. Soft model is often seen as superior to hard model, although under specific circumstances, hard model will perform better. Only after examining the problems can the most suitable model be chosen; only then will it serve its intended purpose.

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STOREY, Julie (1998). Research Article: A Viable Alternative to Strategic HRM [online]. 2008 Web. Wiley InterScience 7 (7): 397-406

Overview of the Human resource environment (2008). [online]. BNET: The Primary Resource for Management. Web.

Catherine TRUSS et al (2003). A Reassessment of the Soft and Hard Models of Human Resource Management: Abstract. Journal of Management Studies, volume 34, number 1, pages 53-57. 2008. Web.

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The Performance Of GM, Toyota And Ford Extended Essay Help Biology

Table of Contents
Introduction The Body Conclusion Citations

Introduction

The development of poor products and subsequent recalls have had a significant impact on the automobile industry, particularly on General Motors and Toyota. This occurred after this industry had been severely impacted by the global recession. In 2008, around 13.2 million automobiles and light trucks were sold in the United States, a decrease of approximately 2.9 million from 2007. (2010), In addition, the situation deteriorated further in 2009, resulting in the bankruptcy filings of auto industry titans GM and Chrysler. This article provides an in-depth study of the recent performance of GM, Toyota, and Ford, as well as the influence of recalls on their sales. In this regard, two publications by Fernando (2010) and Tabuchi (2010) will be evaluated in order to analyze the historical sales statistics for Toyota, GM, and Ford.

Main Body

With aggressive marketing and great brand development, Toyota steadily rose to become the world's largest automaker in 2007. The auto industry reacted inconsistently to Toyota's ascent to the kingdom. This resulted in a wide range of perspectives regarding Toyota's gradual ascent. According to Tabuchi (2010), whether it becomes the world's largest manufacturer hinges on annual worldwide vehicle production, not sales, and bragging rights won't be decided until production figures for the entire year are tallied. This prompted a rigorous examination of the economic status and sales data of the three titans GM, Toyota, and Ford.

According to Tabuchi (2010), the majority of observers agree that Toyota is gaining ground precisely in those areas where General Motors Corporation has lost ground, making it likely that Toyota will wrest from GM the title it has held for the past 76 years. This is because Toyota Motor Corp. had record sales of 2.35 million automobiles worldwide from January to March, compared to GM's sales of 2.26 million vehicles over the same time. This remarkable increase in sales enabled Toyota to build a foothold in the markets of several other major automakers. In addition, the consistent demand for Toyota brands increased its global output by a record 10 percent, to 9,018 vehicles, surpassing GM's 162,000 vehicles. Toyota produced a record 2,37 million automobiles worldwide in 2006, while General Motors produced 2,34 million vehicles. In this regard, Toyota's profitability climbed to $11.8 billion, whilst GM posted a $2 billion loss.

Toyota Company intensified its massive investment in the development of fuel-efficient automobiles, such as the Yaris, Corolla, and gas-electric Prius, all of which enjoyed tremendous sales as a result of rising gasoline costs. GM, on the other hand, decreased production in order to reorganize for turnaround efforts. In this competition, Tabuchi (2010) states, "GM stated that although Toyota won the first quarter, the battle for global leadership will continue throughout the year." A spokeswoman for the firm stated, "It would not pursue market share solely to recapture the lead from Toyota, and it has no special plan to retake the lead."

The GM situation was exacerbated by a record-breaking recall of 1,3 million 2005-2010 Chevrolet, Cobalt, and 2005-2006 Pontiac Pursuit vehicles sold in Canada. In Mexico, the 2005-2006 Pontiac G4s is a well-known brand. This recall was a smart decision to preserve their brand and place customer happiness and complaints at the top of their list of priorities. GM had to limit its investments in order to execute this intervention and address the recall issue. In doing so, other large corporations such as Toyota were able to ascend to the top.

The year 2009 was extremely difficult, with the majority of businesses incurring losses.

In this regard, Toyota decreased their 2009 sales goals by 700,000 automobiles. Their original target was 10,4 million automobiles. This resulted in a 2% increase in sales over 2008, when 9.5 million vehicles were sold. In recent years, Toyota has been badly impacted by the recall problem. This has resulted in an 8.7% decline in sales. The corporation responded swiftly to apologize to the public in order to protect its reputation in the automotive industry.

In comparing Toyota's success to that of GM, Toyota has fared better. Fernando (2010) "Koji Endo, an auto analyst with Credit Suisse in Tokyo, believes the trend of Toyota outperforming GM is extremely difficult to reverse. He also explains that Toyota sales are booming due to the company's good reputation for reliability and ecological technology around the world." The converse is true for GM, whose image is degrading."

Ford's sales have increased since the introduction of the 2.0L Ford Focus with dual-clutch gearbox technology, according to an analysis of the company's performance. Fernando (2010) demonstrates that "Ford Escape continues its robust performance throughout 2009, with sales for the first eight months of the year up 26% from the same period last year, with customer demand frequently outpacing supply, as evidenced by June's 92% increase over the same month last year. The Ford Escape is now ranked third in the Small SUV Segment (2010). Ford has experienced a rise in sales despite General Motors and Toyota's recall-related difficulties.

Conclusion

In conclusion, the two car industry titans are fighting to reclaim their market dominance and restore public trust in their respective brands. The car industry has been impacted by vehicle faults for which the cause is still being investigated. Ford's recent recall crisis has resulted in a 43% increase in sales, while GM's sales increased by 11.5%. Based on a number of underlying reasons, these numbers indicate that the auto industry is relatively fragile, with buyers switching brands fairly frequently.

References

Fernando, V. (2010). Goldman: Ford and GM are crushing Toyota and are poised for enormous growth. Business Insider. Web.

Tabuchi, H. (2010). Toyota is recalling 2010 Prius models due to faulty brakes. Web.

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David Jones Company Analysis Extended Essay Help Biology

Executive Synopsis

David Jones is an Australian firm engaged in the department store retail industry. The analysis of this company's annual reports for fiscal years 2008 and 2009 reveals that David Jones experienced significant changes in its performance results during this period. Although nominal revenues decreased in 2009, all other essential factors indicate that David Jones is growing in the right direction, modifying its capital structure, implementing asset replacement and hedging policies, and increasing its annual net equity amounts.

Introduction

David Jones, an Australian corporation that operates a vast network of department stores in New South Wales, Victoria, Queensland, South Australia, and Western Australia, has been chosen for this paper's examination. The company was formed in 1838 by David Jones, a Welsh immigrant who had moved in Australia a number of years earlier. In 2008, David Jones celebrated the 170th anniversary of its great performance with the same brand, an extremely rare occurrence for a modern department store. Mark McInnes, the CEO of David Jones, sees modernisation and high-quality products and services as the pillars of the company's present strategy (David Jones, 2010).

Company Valuation

Thus, the selected firm can be valued using two primary methods: the book value approach and the value of earnings method. Specifically, the book value approach permits the valuation of a company using the following formula (Penman, 2009, Ch. 3):

Book value = Total assets – Total liabilities

Accordingly, the value of David Jones for fiscal years 2008 and 2009 will appear as follows (David Jones, 2010) based on information from the company's annual reports:

2008: Book value = 1,529,645 – 909,855 = 619,790 2009: Book value = 1,127,217 – 439,832 = 687,385

In addition, the value of earnings technique uses the following calculation to determine the worth of David Jones (Penman, 2009, Chapter 3):

Equity value = PER (price-earnings ratio) times net income

2008: PER = 2.81 / 0.3 = 9.37

Value of equity = 9.37 x earnings (net income) Value of equity = 9.37 x 96,773 = 906,763

2009: PER = 3.77 / 0.3 = 12.57

Equity value = 12.57 x 156,522 = 1,967,481

Consequently, the valuation of David Jones using the two most used techniques demonstrates that the company's worth increased between 2008 and 2009, as seen by the income statements and balance sheets (see Appendices 1 and 3).

Cash Flow Evaluation

Cash Flow Operating

Cash flow analysis is one of the fundamental components of a company's valuation, and while reviewing the activities of David Jones, it is also vital to evaluate the dynamics of operating, investing, and financing cash flows in fiscal years 2008 and 2009. Consequently, the operating cash flow for a given period is determined using the following formula:

Operating cash flow equals EBID plus Depreciation less Taxes.

where EBID reflects the company's earnings before paying taxes. Consequently, this formula reveals David Jones' operating cash flows for 2008 and 2009:

Operating cash flow 2008 = 270,840 + 41,544 – 68,919 = 201,963 Operating cash flow 2009 = 215,574 + 43,979 – 68,026 = 191,527

Capitalizing Cash Flow

The 2008 cash flow from investing operations consists of investment expenses and property sale proceeds. The payments paid by David Jones total 73,627, while the revenues enable a reduction of 42,000 to 31,627. In 2009, the company's investing cash flow totaled $99.083 and consisted only of expenses, as the company had no receipts from its payments (David Jones, 2010). Thus, the cash flow from investing increased by 312% in 2009.

Capitalizing Cash Flow

In 2009, the financing cash flow declined by 120,537 to 145,903, compared to 2008, when it was at a level of 266,440. This decline was mostly attributable to the emergence of 374,311 in proceeds from the assignment of storecard and credit reserve receivables, which had not been noticed in the 2008 cash flow statement of the company (David Jones, 2010).

Financial Statements Evaluation

Income Statement

According to Penman (2009, Chapter 9), the foundation of financial statement analysis is the reformulation of such fundamental documents as the income statement and balance sheet in order to gain a deeper understanding of the company's investment and financing preferences and strategies. Therefore, the reformatting of the revenue statement can be accomplished by:

Distinguishing operating items from financing items; Distinguishing operating income from sales from other income items; Attributing tax to statement components, except those after tax.

Financial Statement

Following this, the balance sheets of David Jones can be created using the following formulas:

Net Operating Assets (NOA) = Operating Assets (OA) – Operating Liabilities (OL) Net Financial Obligations (NFO) = Financial Obligations (FO) – Financial Assets (FA) Net Operating Assets (NOA) – Net Financial Obligations (NFO) = Common Shareholders' Equity (CSE).

Using the information from David Jones' 2008 and 2009 annual reports, the company's balance sheets may be reconstructed as follows:

2008: NOA = 747,305 – 603,533 = 143,772

NFO = 909,855 – 1,529,645 = – 619,790 CSE = 143,772 – (- 619,790) = 763,562

2009: NOA = 293,979 – 304,234 = – 10,255

NFO = 439,832 – 1,127,217 = – 687,385 CSE = – 10,255 – (- 687,385) = 677,130

Thus, the revised balance sheets for 2008 and 2009 of David Jones will now appear as follows:

2009 2008

Factor Value Factor Value Factor Value Factor Value

OA 293,979 FO 439,832 OA 747,305 FO 909,855

OL 304,234 FA 1,127,22 OL 603,533 FA 1,529,645

NFO – 687,385

NFO – 619,790

CSE 677,130

CSE 763,562

NOA – 10,255 NFO+CSE – 10,255 NOA 143,772 NFO+CSE 143,772

Analysis of Economic Ratios (Du Pont Analysis)

Profitability ratios

Further, the analysis of David Jones's 2008 and 2009 financial statements permits the development of the following operating ratios:

Efficiency ratio is operating expenses divided by revenue.

2008: efficiency ratio equals 790,003 divided by 2,205,516: 0.36; 2009: efficiency ratio equals 694,162 divided by 2,050,028: 0.34.

The decline in the significance of efficiency ratios indicates that David Jones performed less efficiently in 2009 than in 2008.

Inventory turnover ratio is net sales divided by inventory on hand.

2008: inventory turnover ratio equaled 2,098.0 / 6,923 = 0.30; 2009: inventory turnover ratio equaled 1,985.5 / 7,189 = 0.28.

In addition, the inventory turnover ratio demonstrates that 2009 was a less successful year for David Jones, as the inventory turnover rate decreased by 0.02 percent.

Credit Indices

Current ratio = current total assets / current total liabilities

2008: Current ratio = 747,305 / 603,533 = 1.24; 2009: Current ratio = 293 979 / 304,234 = 0.97.

This ratio indicates that in 2009, David Jones had $0.97 in current assets for every $1 of liabilities, but in 2008, the ratio was $1.24 every $1 of liabilities, indicating the company's declining performance efficiency.

ratio of total current assets to current liabilities

2008: Quick ratio = 1,529,645 / 603,533 = 2.54, while 2009: Quick ratio = 1,127,217 / 304,234 = 3.71.

Moreover, the quick ratio demonstrates that in 2009, the amount of liquid assets utilized to satisfy current liabilities climbed from $2.54 to $3.

Capitalization Ratios

The preferred approach for calculating investment ratios is the Du Pont analysis method, which calculates return on investment and return on equity ratios using the following three-component formulas:

ROI = (net income / sales) x (sales / total assets) = net income / total assets ROE = (net profit / sales) x (sales / assets) x (assets / equity)

2008: ROI = (147,286 / 2,098.0) x (2,098.0 / 1,529,645) = 147,286 / 1,529,645 = 0.1

ROE = (147,286 / 2,098.0) x (2,098.0/ 1,529,645) x (1,529,645 / 619,790) = 0.17

2009: ROI = (156,522 / 1,985) x (1,985 / 1,127,217) = 156,522 / 1,127,217 = 0.14

ROE = (156,522 / 1,985.5) x (1,985.5 / 1,127,217) x (1,127,217 / 687,385) = 0.23

Debt Structure

Balance Sheet Accounts

David Jones's debt structure includes both balance-sheet and off-balance-sheet items. The former consists of all liability items totaling $909,855 in 2008 and $438,322 in 2009. Excluded from the balance sheet are lease, rent, depreciation, and amortization expenses. The balance-sheet features of the company's debt structure demonstrate a gradual decline, which is also mirrored in David Jones's general capital structure, which contained 15.3% of debt in 2008 and 11.1% in 2009.

Unbalanced Accounts: Leases

David Jones treats leases with the care and responsibility that one of the most important components of a business's financing structure requires. According to the 2008 and 2009 annual reports for David Jones, the company spent $170,906 and $156,556 on leases and occupancy needs, respectively. It is important to note that the rate fall is the manifestation of the overall capital structure change, and not the result of David Jones paying less attention to its debt structure components.

Physical Assets

Dimensions of Capitalization

According to scholars such as Correia (2007, p. 38), Mian (2002, p. 29), Penman (2009, Ch. 12), and Van Horne (2008, p. 186), the market capitalisation of a company is one of the fundamental variables that investors use to evaluate the firm's credibility for long-term ambitions. The calculation for market capitalisation, or market cap, is as follows:

Market capitalization equals share price multiplied by the number of outstanding shares.

Consequently, capitalization is expanding according to the increase in market capitalization. David Jones' market capitalization is:

2008: Market capitalization = 3.34 x 451,021,398 = 1,506,411,469; 2009: Market capitalization = 5.05 x 483,452,861 = 2,441,436,948.05

In 2009, David Jones's market capitalization nearly doubled in comparison to 2008, demonstrating the company's healthy growth.

Depreciation Techniques

David Jones' principal depreciation approach is the inclusion of depreciation charges in the income statements based on estimated useful lifetimes of the company's assets, such as buildings, plants, and equipment. The useful lifespan of computers range between three and five years, but structures are projected to serve David Jones for at least seventy-five years.

Asset Age Evaluation

Calculate the age of David Jones by dividing the company's cumulative depreciation by its annual depreciation expenses. Thus, the age of David Jones' assets reduced by 1,2 years between 2008 and 2009:

2008: Asset age equals 670,687 divided by 41,544: 16.5 years 2009: Asset age equals 670,687 divided by 43,979: 15.3 years

Replacement of assets and capital expenditure (CAPEX)

According to David Jones' sequential asset replacement program, the corporation conducts regular inspections of the assets' status, upgrades and/or replaces those with performance difficulties, and accounts for these activities accurately (David Jones, 2010). As for CAPEX trends, the 2008 and 2009 annual reports reveal a dramatic increase in David Jones' capital expenditure commitments from 10,199 in 2008 to 25,033 in 2009, which is evidence of the company's effective strategy development.

Hedging and Derivative Use

To protect itself from swings in foreign exchange rates, the David Jones company uses hedging and invests significant resources in the creation of its instruments. In 2008, David Jones spent $2,782 on its hedging products, whereas in 2009, when the worldwide market was more stable, this amount reduced to $1,153. Derivatives are among the hedging mechanisms used by David Jones; their recognition is based on the decision of the Board of Directors and a special committee that is formed whenever a derivative contract issue occurs.

Conclusions

David Jones, one of the oldest and largest department store chains in the world, experienced significant changes in its financial performance between 2008 and 2009. Despite a decline in revenue over the time, the company's after-tax net profit increased. In 2009, the company's capital structure shifted and became more asset-based than it had been in 2008. In addition, David Jones' net equity increased substantially (about 15% between 2008 and 2009), and these indicators indicate that David Jones is on the correct path for its strategic development.

Appendices

Appendix 1: Statements of Income

Aspect 2009 2008

Product sales revenue was $1,985,490 $2,097,999.

Sales cost (1,199,344) (1,268,227)

786,146 against 829,772 in terms of gross profit

Other revenue 64,508 107.517

Expenses for employee benefits (338,892) (347,460)

Rental and occupancy costs ($156,548) (170,906)

Expenses for depreciation and amortization (43,979) (41,544)

Expenses for advertising, marketing, and visual merchandising (45,521) (54,439)

Administration expenses (20,399) (34,028)

Financing costs net (9,243) (41,178)

Other costs ($18,670) (38,119)

Profit before to income tax costs 217,432 209,616

Income tax expense (60,910) (62,329)

Profit attributable to income taxes paid

156,522 147,286 dollars were distributed to stockholders of the parent company.

Earnings per share (cents per share) fundamentally 31.5 30.6

Earnings per share diluted (30.3 vs. 30.0 cents)

Appendix 2: Statements of Cash Flow

Aspect 2009 2008

The financial flows from operations

Customer receipts (including GST) total 2,207,818 2,378,346

(Inclusive of GST) payments to suppliers and staff (1,981,762) (2,123,152)

Commissions received were 41,710;

Return on investment received 1,081 56,967

Paid borrowing expenses (9,294) (41,279)

Paid income tax (68,026) (68,919)

191,527 versus 201,967 net cash flows from operational operations

Investing activities’ cash flows

(94,437) Payments for property, plant, and equipment (73,289)

Purchases of software (4,646) (338)

The proceeds from the sale of the property are $42,000.

Net cash flows utilized for investment purposes (99,083) (31,627)

Cash flows from financing actions

107,128 dividends paid on common shares (85,204)

The proceeds from the sale of a shop card.

credit reserve receivables totaling 374,311;

Repayment of funding for receivables (241,000) –

Repayment of debts (170,000). (180,000)

Purchase of 2,168 shares for the LTI Plan;

Interest accrued on RPS; (1,333)

Repayments of loans made under employee share plan 82 97

(Decline)/(increase) net of cash and cash equivalents (53,459) (96,104)

End-of-year cash and cash equivalents were 11,745 and 65,204

Balance Sheets, Appendix 3

Aspect 2009 2008

Current assets

13 615 dollars in cash and cash equivalents 66 564 dollars

Receivables 25,942 414,980

Stocks 244,843 257,288

Financial assets 774 704

Other property 8 805 7 769

Total current assets 293,979 747,305

Permanent assets

Financial assets 12 798

724,080 in property, plant, and equipment versus 670,680

Tangible assets 38,192, compared to 36,910

69,590 $ and 73,910 $ are deferred tax assets.

Other property 1 364 35

Total current and noncurrent assets 833,238 782,340

Total assets are 1,127,217 dollars and 1,529,645 dollars.

Current liabilities

Payables 244,102 274,608

Interest bearing obligations $1,870 $2,360

Current tax liabilities 3,349 22,997

52,049 Provisions 53,731

Financial liabilities 2,309 1,009

Other obligations 555,828

Total current liabilities 304,234 603,533

Non-current obligations

10,000 270, 000 indebtedness incurring interest

Expenses 6,856 7,904

Financial liabilities – 695

Other obligations 28 742 27 723

Total non-current liabilities 135,598 306,322

Total liabilities 439,832 909,855

Net assets 687,385 619,790

Equity

Invested capital 479,117 455,341

55,748 vs 3,460 in reserves

Retained earnings/(Accumulated losses) = 152,520

Total capitalization 687,385 619,790

Bibliography

Correia, C. (2007) Financial Management. Juta & Company, Limited.

David Jones. (2010) Official Website of the Corporation. DJ. [online] David Jones. Web.

Mian, M. Deterministic models for project economics and decision analysis. PennWell Books.

Penman, S. (2009) Financial Statement Evaluation and Analysis. McGraw-Hill/Irwin.

Van Horne, J. (2008) Fundamentals of Financial Management. The company Pearson Education.

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COVID-19 Effects On Target’s Worker Environment Extended Essay Help Biology

Introduction

Over time, the COVID-19 epidemic has altered the operations and culture of organizations. People, cities, nations, and even continents have been affected by lockdown, isolation, deaths, social alienation, movement restrictions, and the fear of the unknown, in addition to organizations (Nassauer, 2020). This study will examine how COVID-19 has changed the culture of Target Corporation by requiring managers to make quick choices. The management should make prompt decisions regarding the individual who will operate from the office, the employees who will work from home, and the resulting priorities, including how to communicate them to the staff. Currently, the procedures of the department of human resources look significant. Despite the resulting effects on organizational culture, Target Corporation should seek to protect the health of its employees, maintain their motivation, manage a comprehensive remote-operating strategy, and enhance employee relations.

How COVID-19 Affects Corporate Operations at the Office Level and in Retail Stores

Target Corporation's human resource management is aware that when employees are in unfamiliar or unpredictable situations, they experience stress. In an effort to manage such stress, employees utilize their incentivized traits and coping responses. Stress impairs a worker's ability to empathize with others, explore realistic possibilities, maintain an open mind, engage in cognitively demanding tasks, and increase their learning and development potential (Bauer & Erdogan, 2019). The impacts of COVID-19 have produced significant difficulties and uncertainty that have an influence on the mental health of Target Corporation employees. In several areas, the medical hazards of coronavirus sickness are beginning to reduce, and the likelihood of a vaccine appears strong (Caligiuri et al., 2020). Nonetheless, new methods of working outside of typical office settings and the threat of a global recession will perpetuate the current state of uncertainty.

In their stress-induced, cognitively diminished state, Target Corporation employees will struggle to operate effectively in varied places and with colleagues of diverse cultural backgrounds, particularly during periods of high unfamiliarity. Different working techniques, support systems, and training approaches may effectively address the issues affecting Target Corporation if they are grounded in human resource management principles (Safe Retail, 2020). In addition to placing a heavy emphasis on the role of human resource management in enhancing the work environment, the spread of coronavirus disease has brought medical and safety concerns to the forefront (Paine, 2020). Target Corporation's management is already aware that the safety and health of employees is dependent on job requirements (such as challenging duties) and resources (such as a helpful administration). Nonetheless, the department of human resources has continued to develop novel approaches for managing the concerns of a spatially dispersed and mobile labor force. Human resource management includes implementing various strategies to protect workers and their families from injury and disease across regional borders and in a variety of work settings.

The COVID-19 epidemic has significantly affected the lives of many consumers and employees of Target Corporation who were either international business travelers or mobile employees. The prevalence of travel restrictions causes them to experience a profound sense of loss (Hongwei & Lloyd, 2020). The regular travel, organizational meetings, and hotel stays of the past have been replaced by working-from-home practices and virtual conferences. Target Corporation's management is extremely concerned with public safety and is making every effort to address the concerns of employees, customers, and communities. As a result of the stress caused by the rising demand for virtual operations, remote workers are putting in extended hours to address performance issues and time zone variations.

Theories of motivation and their application in the workplace motivate employees to generate the enthusiasm necessary to achieve their objectives. The significance of motivation at Target Corporation is essential for achieving company goals and increasing job satisfaction. The implications of a firm working without deliberate motivation for its employees would be devastating, including employee turnover, stress, and burnout, which could lead to the organization's demise (Caligiuri et al., 2020). Motivation should be a focus if Target Corporation is to make its employees its most valuable asset and retain them. Hierarchy of needs is a motivational theory developed by Abraham Maslow, which depicts five levels of human needs as a pyramid. The hierarchy of needs is comprised of physiological, safety and security, social (love and belonging), esteem (recognition), and self-actualization needs, ascending from the base of the pyramid (desiring to accomplish or leave a legacy). Maslow's hierarchy of requirements provides the foundation for the argument of scholars who seek to explain job satisfaction. In addition to physiological/basic necessities such as housing, clothing, and food, safety and security from danger, and social relationships, Target Corporation employees require recognition and appreciation to increase job satisfaction and promote self-actualization.

To ensure the health and safety of its employees, Target Corporation's management, specifically the human resources department, must provide the necessary obstacles and equipment. It is essential that human resource managers and other executives communicate effectively and clearly about employee welfare and risk minimization (Back, 2020). The COVID-19 pandemic presents a perfect opportunity for Target Corporation and other global organizations to facilitate cross-cultural team connections and validate safety expectations. During this era when all workers, regardless of nationality or ethnicity, are suffering a common stressor, training to improve employee relationships has been well accepted (Caligiuri et al., 2020). Sharing anxiety, dissatisfaction, and stress is resulting in the formation of links that firmly bind globally networked teams. Such shared experiences have the potential to strengthen community cohesion long after the COVID-19 outbreak has ended.

In Herzberg's motivation-hygiene hypothesis, factors that satisfy lower-level wants (hygiene) differ from those that satisfy higher-level requirements (motivators). When hygiene elements (aspects outside of work roles, such as office environment and salary) are inadequate, employees become dissatisfied. Rather from focusing solely on cleanliness issues, Target Corporation's management should emphasize motivational variables to encourage employees' initiative. This would be accomplished by establishing demanding goals for employees and providing rewards, recognition, and feedback as important motivational factors for increasing employee retention inside the organization (Hongwei & Lloyd, 2020). Moreover, these incentive aspects will strengthen the employment connection and social aspect. In addition to enhancing overall productivity, the use of Herzberg's motivation-hygiene theory will enable Target Corporation to provide employees confidence in job security, favorable working circumstances, loyalty, and a sense of belonging to the firm.

Conclusion

As a result of the COVID-19 epidemic, Target Corporation's managers must make quick decisions regarding the employees who will remain at the office, those who will work from home, and current priorities, such as how to improve effective communication. Regardless of the effects on organizational culture, Target Corporation should strive to protect the health of its employees, boost their motivation, manage a comprehensive remote-operating strategy, and improve employee relations. Target Corporation is devoted to providing the resources necessary for employees to care for themselves, their families, and evaluate their well-being from the comfort of their homes. The implementation of theories of motivation, such as Maslow's hierarchy of needs and Herzberg's motivation-hygiene theory, in the workplace motivates employees to develop the drive to attain the desired goal.

References

Back, A. (2020). Target has a winning recipe despite the COVID epidemic. This publication is the Wall Street Journal. Web.

Bauer, T., & Erdogan, B. (2019). FlatWorld.com. Organizational behavior: Bridging research and practice, version 3.0.

Caligiuri, P., De Cieri, H., Minbaeva, D., Verbeke, A., & Zimmermann, A. (2020). Insights from international human resource management for managing the COVID-19 pandemic: Implications for future study and practice. Web.

Hongwei, H., & Lloyd, H. (2020). The effect of the Covid-19 pandemic on corporate social responsibility and marketing strategy. 116(1) Journal of Business Research, 176-182. Web.

Nassauer, S. (2020). The target acquires strength while infected with coronavirus. Web site of The Wall Street Journal.

Paine, L. (2020). Covid-19 is updating corporate governance regulations. Web-based Harvard Business Review.

Secure Retail (2020). Considerations for post-COVID-19 retail operations [PDF download]. Web.

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Human Resource Manager’s Job Description Extended Essay Help Biology

Table of Contents
Introduction Human Resource Manager for a Profession Manager of Human Resources as a Professional The Road to a Profession in Human Resources References

Introduction

Increased globalization has increased competition across marketplaces, and firms and other business entities employ various techniques to maintain their primary resources. Regular skill development will be required for employees to attain their career objectives. Since Human Resource Managers (also known as HR) are the link between employees and management, their profile is already challenging. The extensive job description of a human resource manager will be analyzed in this study.

Human Resource Manager for a Profession

Human Resources play a significant part in increasing the productivity of a company's employees. In an organization, management techniques are structured to maximize product quality enhancement. Human resource management integrates the duties of human resources with the company's planned priorities in order to maximize overall efficiency. In today's volatile market circumstances, businesses must quickly adjust to the requirements of their employees. Therefore, it is essential to design a different recruitment plan that can be performed rapidly in order to fill all available positions. The loss or gain of valuable company resources may result from the selection or rejection of the appropriate candidate. The Department of Human Resources utilizes its experience to formulate the optimal recruitment strategy by employing multiple methods (Cascio, 2018). Fundamental objectives of human resource management include recruitment and selection, planning and forecasting, personnel evaluation, and motivational analysis.

Manager of Human Resources as a Professional

Human resources has become an increasingly sought-after profession, as firms seek individuals with specialized training in this subject as well as consultants with exceptional credentials. Today, it is anticipated that these managers will get a higher wage in the labor market over the next few years, as they are among the best on the market. Despite the hefty income, the job entails an immense level of responsibility. These professionals are also capable of assisting the growth of company members. A competent firm would always permit its employees to acquire new skills in order to advance their competence (Bratton & Gold, 2017). A specific aspect is that human resources administrators are compensated to assist other employees. Therefore, employees seek human resources for personal concerns, employment-related conflicts, and other types of challenges (Cascio, 2018). While a manager of human resources may feel overworked, their performance improvement might be fulfilling and bring job satisfaction.

The Road to a Career in Human Resources

Human resource managers are tasked with managing different facets of the business, including the following:

They are responsible for selecting and launching compensation and benefits plans for their respective organizations. To choose impeccable systems for their company's personnel, they must comprehend corporate strategy and numerous remuneration schemes. They evaluate and revise compensation and benefits packages to ensure that these programs enable their firms to attract and retain top employees (Kope, 2019). This individual must have a thorough understanding of compensation and benefits, as well as how they operate. They should also be aware of how these compensations are to be apportioned and what workers are seeking within the constraints of the company's budget.

As training and development administrators, they are responsible for all elements of employee training and career growth. They organize alignment seminars for new hires, as well as all-staff training events, individual development classes, and any other in-person training required to advance a person's career. In addition, they are responsible for offering training assurances for workers, such as advice and textbooks (Kope, 2019). People in this position must possess exceptional abilities, as they often embrace gatherings that need participation from staff. To keep employees informed, these managers must have a comprehensive understanding of the laws and defiance regulations inside their firm.

Labor relations serve as the link between the enterprises in which they operate and the labor unions in which their employees participate. Public relations employees must be experts in local, state, and federal labor concerns in order to negotiate contracts that adhere to labor laws and regulations. In judicial proceedings and periodic public affairs, a labor relations expert also represents the organization. The labor relations expert must always focus on the law, ensuring that his or her employer is always compliant (Trubek et al., 2016). Therefore, it is vital for HR to evaluate the employees' talents, including their ability to read, write, and translate legal material, as well as their communication skills.

Human resource managers function as executive recruiters and are also known as headhunters. They seek candidates, typically from rival companies, to fill senior executive positions. These specialists must have sufficient knowledge of their markets to persuade prospective employees from competitor companies to join them or another company. They conduct experience-based interviews with applicants and introduce the ideal candidates to the firm wanting to hire them.

Employment, recruiting, and placement: These managers determine when and how a company recruits employees. They instruct their team on where to identify talent, track applicants, and select candidates for recruitment. In addition, they must have strong judgment and the ability to recognize the challenges faced by new employees. They must have good interviewing skills and the ability to collaborate closely with hiring managers in the various business units (Sparrow et al., 2016). Typically, recruiting and placement managers report to the manager of human resources.

Sometimes, it can be challenging for Human Resources personnel to maximize the performance of their most talented employees. There may be a large number of applicants, but there are insufficient candidates with the ideal combination of experience, expertise, competitive drive, and attitude to be the top achievers. Any HR Manager's ultimate objective should be to assist their company become the preferred employer and increase employee happiness. As an employer of choice, the business will earn a positive reputation, albeit it is not easy and does not occur instantly. With successful leadership and vision emanating from the organization's leaders, everyone in the organization will make an effort to be more productive.

Human Resource Certification: When examining the qualifications for employment in human resource management, it is evident that human resource certification is swiftly transforming from a recommendation to a requirement. This indicates that organizations, whether for-profit or not-for-profit, are subject to professional certification with a high degree of regard. Human resources certification is currently regarded as a vital resume supplement (Cascio, 2018). Human resource management professionals encounter significant issues such as a dearth of qualified applicants as a result of globalization.

Commonly, a professional certification is a test-based certificate requiring work experience and academic eligibility. Typically, certifying bodies give learners with practice exam material prepared utilizing a professionally constructed and validated knowledge base. Re-certification requires the completion of sufficient coursework and experience in human resource development (Cascio, 2018). In addition, re-certification is seen advantageous for human resources practitioners and employees. The importance of human resources certification lies in its ability to keep managers current through continuous learning. There are various nationally certified human resources certifications. Typically, completing a Major in Human Resource Management course needs a great level of effort and diligence (Cascio, 2018). Associate degree programs, which provide entry-level options, often last two years. Likewise, it takes four years to complete a bachelor's degree program. Master's degree programs and MBAs require one to two years to complete.

Conclusion

The purpose of a human resource manager is to support the company's employees by administering, establishing, enforcing, and supervising laws and regulations that are necessary for all employees, as well as having knowledge of how to administer these responsibilities. The monitoring of attendance and the documentation of absences are essential functions of human resource management. In addition, it is essential that HR managers focus on the areas in which their firms must advance to keep up with current trends. To achieve these goals, human resource managers must be equipped with all the necessary resources, including a human resource management system. The position of human resource management will always be contingent on human development, self-assurance and engagement, adaptability, and job abilities.

References

J. Bratton and J. Gold (2017). Management of human resources: Theory and practice (6th ed.). Palgrave.

Cascio, W. F. (2018). Managing human capital (11th ed.). The McGraw-Hill Education division.

Kopeć, J. (2019). Contemporary duties for human resource managers. Kwartalnik Ekonomistów I Menedżerów, 51(1), 23−32. Web.

Sparrow, P., C. Brewster, and C. Chung (2016). Globalizing human resource management (2nd ed.). Routledge.

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American Airlines Improving Customer Service Extended Essay Help Biology

Introduction

2007 appears to be one of the worst years on record for airline service quality performance in the United States. The on-time arrival rate has reached an all-time low of 72%. The mishandled baggage rate, which was at 6.5 per 1,000 passengers in 2006, is increasing as more travellers opt to check their bags in response to the new limits on liquids in carry-on hand luggage (American management association, 2007). In addition, the sector has suffered a number of high-profile service failures, notably the very public demise of JetBlue Airways, a longtime industry darling in the United States. During the Valentine's Day holiday, poor weather and reduced operations stranded almost 5,000 passengers, largely at the New York hub. Refunds and overtime are expected to cost JetBlue $14 million due to this event. It remains to be seen whether the reputational and goodwill costs would be even higher (Tiernan, S. et al, 2000).

American Airlines (AA) is AMR Corporation's major subsidiary (AMR). In 2007, AA recorded a net annual profit of $504 million. Nonetheless, the company ended 2008 with a fourth-quarter loss of $69 million (Schofield, 2006). High fuel prices and a weakening economy are important contributors to the loss. However, we must continue to examine the intrinsic causes of loss. Therefore, it is crucial to determine why these occurrences occur and what may be done to ameliorate the situation.

Marketing Strategy

Several meanings of marketing concept exist. In 1959, Felton presented the description of marketing idea as "A corporate state of mind based on the integration and coordination of all marketing functions, which, in turn, are merged with all other corporate functions, with the primary objective of producing long-term profits" (Jeffrey, and Morgan, 2006).

Over time, more concepts and focal points are being incorporated into the definition. In 2004, the American Marketing Association released a revised definition of marketing concept, stating, "Marketing is an organizational function and a set of processes for creating, communicating, and delivering value to customers and managing customer relationships in a manner that benefits the organization and its stakeholders" (McCarthy, 2005).

This new definition emphasizes value, procedure, and customer relationship, which strengthen the notion of mutually beneficial transactions. Consequently, the AA's major choices are driven by the needs of its clients, per this principle (McCarthy, R. and Spector, R., 2005).

Market Orientation

Market orientation is described by Narver and Slater (1990) as "the organizational culture that most effectively and efficiently creates the necessary behaviors for the creation of superior value for customers and, consequently, continuous superior business performance."

AA has a thorough understanding of this criterion and closely adheres to it to generate a competitive advantage in the US airline sector. (Appendix 1)

Customer centricity

AA is committed to the American Airlines Customer Assistance Relief Effort (CARE) program and the Customer Service Plan. Under these two initiatives, they are committed to providing safe, dependable, and courteous air service to all of their clients, as well as assisting passengers and their families in the event of serious aircraft-related incidents. AA regularly collects client requirements and needs. When they receive client feedback, they will determine what went wrong and take corrective action (McManus, S. and Newby, T., 2002). A program named A- advantage is offered by AA. This is a benefit program for AA's frequent flyers. If you frequently fly with American Airlines, you are eligible to join A Advantage. As a member, you can accumulate miles and trade them in for souvenirs or other perks. AA provides customized care services to all types of customers. The company provides specific services to customers with various types of disability. These customers are assigned specific staff in order for them to enjoy the company's services. The market orientation model of American Airlines is not only comprehensive, but also entirely applicable. From the creation of the customer's plan through its following step-by-step execution, the organization demonstrates its dedication to meeting the customer's needs. Its client feedback, interaction, and service department demonstrate its market orientation to a great extent. The company's positive relationship with its external environment is indicative of its market success. The external environment is the basis of a company's marketing strategy.

For the delivery of customer value, therefore, the company's relationship with its external environment is vital (Saunders et al, 2008).

All American Airlines is customer-focused since it operates in the service industry, where customers are crucial to a company's success.

Competitor orientation

American Airlines is a key participant in the U.S. airline business, but it confronts rivalry from other firms. In order to stay ahead of the competition, the company has a program through which it monitors the activities of its rivals in order to understand how to maintain its market portfolio. Jet Blue is one of the largest competitors of American Airlines. Jet Blue is the best and cheapest airline in the United States, even though American Airlines is the market leader in terms of revenue. Jet Blue has garnered a substantial number of price-conscious travelers. Instead of fighting furiously, American Airlines and Jet Blue chose to form a partnership. On the basis of revenue passenger miles and available seat miles, American Airlines is the second largest airline in the world, behind only Delta Air Lines. In other rankings, the airline ranks second behind Southwest Airlines in terms of the number of passengers carried during the first 10 months of 2008. According to Bamford and Xystouri (2005), in terms of market segmentation, "the airline has only one operating segment, which consists of the operation of its major subsidiary, American Airlines, and airline subsidiary, American airline Eagle Holding Corporation."

Coordination Across Functional Divisions

Cooperation between the many departments of an airline firm to manage marketing and consumer interests results in interfunctional orientation.

Organizational Culture

The organizational structure of American Airlines contributes to the creation and execution of its service delivery model. The company's customer engagement and feedback mechanism have perfected its relationship with its clientele.

Focus on long-term profit

In terms of service delivery, the American airline firm therefore has a long-term outlook. The company's customer plan includes well-planned procedures for meeting its long-term market obligations. All of the aforementioned criteria are portrayed as being coherent with the long-term delivery of customer value (Jolly, 2003).

American Airlines Customer Service

As a result of the airline's global network, its customers have access to a number of services. The company's customer service strategy ensures that clients receive high-quality service. The airline operates under two names: American Airlines and American Eagle. At the core of its marketing strategy is an effort to provide clients with their luggage secure, dependable, and courteous transportation (Noland and Bradley, 1998). The organization is committed to ensure that every customer's flight remains memorable. As such, it offers several consumer packages based on their preferences. In 2007, the corporation collaborated with others to develop a service strategy for the Department of Transportation (DOT) that largely addressed the requirements and interests of customers. The report and the company's customer plan have contributed significantly to the delivery of customer service. In accordance with its marketing strategy, the company offers its consumers a vast array of associated services (Weinstein and Bruce, 1999).

Low cost

The concept of inexpensive fares is intended to help less fortunate members of society travel. Under normal conditions, plane travel is reserved for the wealthy. Low-income individuals are never able to afford the fares. After interacting with customers through its market orientation program, the corporation devised a system of inexpensive fares to fulfill their needs.

Inconveniences

Customers are promptly informed of any modifications to service availability. The organization ensures that clients do not experience shocks in the event that there are disruptions in the industry. Ahead of time, customers are contacted via telephone to inform them of any changes to their travel schedule. This saves clients a great deal of time, money, and hassle. This demonstrates the company's dedication to customer service delivery.

Baggage delivery

Customers and their luggage typically travel with the same airline to reduce instances of theft and loss. When a passenger's luggage does not arrive on the same flight as the person, every effort is taken to deliver it within twenty-four hours. Customers whose unchecked baggage contain contact information are subsequently contacted by the company.

Management of client concerns

The organization strives to be an industry leader in terms of products and services. Consequently, reply with vigor whenever client complaints arise. The company's customer service department has a frontline office staffed with the most qualified personnel to resolve any client concerns. Regarding the treatment of customer complaints, the company assumes responsibility in a timely manner. Every single complaint is treated carefully, and the response is communicated back to the customer. Given that the customer relations department obtains important information via consumer focus groups, customer surveys, and talks, client orientation is given significant weight. This is where the company designs its customer service delivery. Customer information is regarded as crucial and is thus treated with extreme caution. An organization uses this type of information to expedite the creation of its products and services. Priority is given to client information in order to tailor services to match their requirements.

Individuals with Disabilities

The organization provides unique care services to all types of customers. Specifically, the company offers specific services to customers with various types of disabilities. These customers are assigned specific staff in order for them to enjoy the company's services. The company's market orientation approach comes into clarity as it interacts with various handicap organizations in an effort to accommodate their needs amicably.

Customer Problems and Evaluation

The company’s client operation strategy attempts to accomplish specified targets to assure the supply of customer service. The process of defining these goals entails engagement with the customers so as to discover what their demands are. Due care is also provided to the clients to establish what their view regarding customer delivery is.

The corporation always strives to reconcile the service supplied with the customer’s impression of the same (Weinstein and Bruce, 1999). (Weinstein and Bruce, 1999). Periodically, these customer service objectives are reassessed to satisfy the ever-changing customer requirements. Every customer is unique to the organization, and efforts are made to guarantee that they receive the service they deserve and that their safety, comfort, and convenience come first (Weinstein and Bruce, 1999). Therefore, the customer service plan includes the following elements:

Bamford D. and Xystouri T. conducted a survey over a four-year period (2005). From passenger complaints record, they found out that, “the majority of complaints concentrate around three areas which were Delays, diversions & cancellations/Punctuality, Service interruptions, e.g. through frequent strikes and Complaints regarding the attitudes of ground staff.”

Ishikawa Method

The Ishikawa Method (1990) as stated by Slack et al (2007b) has been utilized to determine the root causes of the three previously mentioned categories.

Delay

According to Bamford and Xystouri (2005), if we consider delays as an issue, "some of the causes of these problems, such as predictable weather, cannot be controlled, and there appears to be no initiative that can be implemented to control their consequences." According to the US Department of Transportation (1989), "70% of delays in commercial airline service are caused by weather and that external factors beyond the airline's immediate control can cause service failure (flight diversion or cancellation due to air-traffic congestion, a failure at another airport where the airline's aircraft are engaged)."

Let's disregard such causes that people cannot ignore. There are many causes of flight delays and cancellations. The system problem is the easiest to observe. Incorrect reservations, system failure, too many guests checking in at once, etc. The other significant factor contributing to the technical challenge is aircraft availability. Planning and organization of the fleet have an effect on punctuality. It is not just the sheer number of the fleet that is impacted, but also the diversity of aircraft types (Neihues et al, 2001). Included in aircraft availability is unscheduled maintenance. Occasionally, passengers hear that a flight has been delayed because cabin personnel are still cleaning the aircraft. People are always angered by this announcement, questioning why they cannot better prepare or estimate the required time.

Disruption of Service

The second most common customer complaint is interruptions in service. Let's take strikes for example. Currently, it appears that airline strikes are quite popular. On April 28, 2007, AA pilots marched a half-mile from their union office to the corporate offices, shouting the entire way that management has received more than $180 million in bonuses over the past five years while pilot pay has decreased (Palmeri, 2004).

This has a connection to human resource management. Since the corporation is not meeting the demands of the workforce, they have decided to take action to get the company's attention. This may be a good technique to draw the attention of the organization. However, it has a significant impact on passenger needs. Indirectly, the company's inability to meet the requirements of its employees is damaging its reputation.

Ground personnel attitudes

The final big complaint concerns the attitudes of the ground workers. The management of the airline realized that training and stringent recruitment procedures were vital to have the right workers on board to meet customer demands. Dobbs (1993) asserts, "Without formal training, staffs have few tools to meet the expectations of customers or managers, and the level of consistent, appropriate, and focused training was identified as a critical issue within the airline." "Ground staff were not adequately trained for the 'customer-centric' aspects of their jobs and lacked the necessary key skills and diplomacy to handle customer demands."

Gap Analysis

The concept of gap analysis is presented by Parasuraman et al (1985). Primarily, it is utilized to examine service quality concerns between client expectations and service delivery. He classified it into the following five categories:

Managers are unaware of customer expectations. Gap 2: Managers do

Dove Evolution Of A Brand Extended Essay Help Biology

The Dove brand has matured into a genuine beauty product on the global market, as stated in the thesis.

When brothers united with a Dutch company in 1930, Uniliver was founded. Under global decentralization, the business has been selling products internationally. There have been global sales of cleansing bars, body washes, hand washes, face care, hair care, deodorants, and body lotions. The company introduced a brand name under unilever Dove to eliminate some of its various brands. The corporation had several brands on the market, and there were a great number of them.

The success of the dove brand was attributable to the company's adoption of integrated marketing in 1957. After World War II, the business introduced its first Dove product, a beauty product designed to keep skin from drying out. They began with a "advertisement" that claimed one-fourth of the company's washing crème did not dry the skin by displaying images of people using it. Initially, the brand was launched by the advertising agency Ogilvy & Mather, which utilized a variety of marketing communication aspects to penetrate the market. Advertising, sales promotions, public relations, and personal selling were some of the key forms of communication. This led to the product having the largest share of the market in the United States. It has taken the marketing department of the company some time to learn that having a strong product is not enough; good marketing methods have also been implemented. This has secured competitors' defeat.

Because they had a strong Dove brand and provided it to the right target market at the right time using the proper procedures, Unilever's marketers had an effective integrated marketing strategy. For example, they had a distinct audience in mind because they had created a beauty products catalog that included hair care products, face care products, body lotions, hair styling products, and hair care products. The company's target market consisted of people of all ages who used numerous beauty products and, as a result, need more fresh brands. This allowed the product to remain ahead of rivals such as Procter & Gamble and Beiersdorf's Nivea. They chose to target various age groups, including teens, adolescents, children, middle-aged, and senior citizens. In order to accomplish this, the company had to target hot markets through global decentralization and diversity. This created an issue with control because the company's products evolved in a manner that was not standard worldwide. For instance, ice cream was the company's most popular product, but it lacked a united global brand. Identifying a target market or audience is the most crucial part of integrated marketing. In the year 2000, dove changed this product's image. They accomplished this by doing a thorough image analysis and evaluating Dove Brand's image relative to those of its competitors. Additionally, they attempted to guarantee that the dove brand reflected the ideas and attitudes of the target consumer. After defining the target audience, they had to determine the communication objectives, or what they intended to convey to this audience. (Why purchase Dove brands?) They had to convince these young people to purchase dove brand, and they did so by implanting marketing ideas into the minds of young and old people and altering their attitudes and perceptions of the brand; based on the response, the majority of people worldwide believed that dove brand was the most effective beauty product. The corporation reduced the number of brands from 1,600 to 400 and created master brands that served diverse sorts of items and decentralized the product in a less uniform manner than before. In each Masterbrand, the target market stayed the same, but a global brand unit with a global vision was implemented for all geographical marketing. This boosted its sales, allowing it to ascend and become the leading brand in the majority of European, Asian, American, and African nations.

After a thorough comprehension of the objectives of the target market, the success of the Dove brand may also be attributable to the second most crucial part of integrated marketing: This was accomplished by modifying the previous advertising slogans, which emphasized functional benefits and superiority, by conducting research among women and other specialists to determine the most effective product campaign for the company. The company's experts and marketers devised effective advertising messaging aimed at women and other beauty enthusiasts for "The Campaign for Real Beauty." The beauty lovers require captivating slogans that can be associated with power, beauty, tenderness, sex, etc. Strong slogans also prompted most beauty lovers to try and fit 'the crowd' beginning with the term 'The Campaign for Real Beauty' was a good message designed to attract the target market because the slogan depicted beauty and tenderness, and as time went on, women and celebrities had to give the brand nick names to fit into their description. Strong designs of the Dove brand and portraits of attractive ladies, followed by messages sent through words, images, and even the shape of the women half-naked, as well as real-time voting by beauty enthusiasts. In addition, photos of women and children, as well as evolution film that targeted a broader market, contributed to its success in the year 2000. However, in order for well-crafted messages to reach the intended audience, multiple routes of communication were required. Dove depended on traditional advertising strategies such as television, newspapers, and magazines, and in the majority of countries, they also employed billboards and the radio to convey their ideas. They placed advertisements that had quality messages with good message content, i.e., the messages had good appeals, themes, and distinctive selling prepositions, as well as emotional and moral appeals. Dove advertisements were also well-structured, such as "Hates her Freckles," "Wishes she were Blonde," and the film to establish a positive brand image. Appropriate credit should be given for their commercials' excellent format, since it is apparent that they included advertisements with excellent drawings, color, and wording. This is because they understood that his target market paid attention to a variety of characteristics, such as dressing posture, hairdo, color, texture, and shape. Unilever concluded that in order to attract the target market to the Dove brand, they needed to use people who would be believed by the target market. They utilized the authors of the books survival of the prettiest and fat is feminist, as well as other celebrities, to promote the Dove brand in hot areas. This is because, in order to persuade the target market to believe in the product, skilled marketers should leverage the individuals they loop up to to spread the word.

The company's primary objective was to make customers more beautiful by providing them with beauty-enhancing products. In support of this, a mission statement was formulated as follows:

"If the brand's objective is not crystal clear, you cannot control what occurs when it is amplified by others. Everyone involved with Dove knows these by heart. They are aware that Dove's goal statement does not indicate that women should feel more beautiful, but rather that more women should feel beautiful. Our concept of beauty is not exclusive. It is inclusive, democratic, and joyous. J. Deighton (2008 pp. 5)

Integrated marketing, with enough budget allocation for all communication, led to the announcement of contents named ads by real women, which informed the target audience to develop their own advertisements. The advertising slogans include "what you see, feel, smell, and hear." The promotional mix tools utilized by dove brand also played a significant part in achieving this position. The use of successful advertising channels, such as television, radio, and billboards, to convince consumers that the advertised product or service is of high quality. It also helped to establish a long-term image for the Dove brand, and it is noteworthy that the brand's sales increased dramatically in 2007, particularly in Africa, Europe, North America, and the Americas. Good sales promotion also ensured that the Dove brand received a faster response in the short run; some of the sales promotion methods that contributed to Dove's success include the sponsorship of events and competitions around the world, which allowed beauty lovers to learn a great deal about the product. In addition, they utilized the production of experience designs and competitions. This contributed to the company's success because clients receive individualized feedback on their product experience.

Sometimes brands are faced with unpleasant poor public relations, and the Dove brand is no different, as not all individuals had positive intentions with the brand throughout. Competitors always attempt to undermine their rivals through negative publicity. At this time, there is a need for public relations and publicity owing to media criticism that the product mistreated the public by bringing them harm.

"Fat women in their underwear have surrounded my home…,I find these ads a bit unsettling; if I want to see fat women exposing too much skin, I'll attend Taste of Chicago, OK?" Chicago sun times (Deighton J., 2008 pp. 6)

This unfavorable press and controversy harmed the company's marketing. To combat this, public relations were employed. Additionally, the corporation utilized public relations expertise to manage brand-related information. It was rumored that the dove brand promoted an ethical advertising strategy. To cope with this corporation, the mythology of the product's strength was reinforced by locating media personalities and enticing them to participate in advertising and promotion. This resulted in the Dove Real Beauty Award, which featured American women employed in the media. They also created a global fund aimed at boosting the confidence of women and girls. The fund provided educational tools to females between the ages of 8 and 17 in an effort to promote the product. This resulted in media acceptance of the products, and the New York Times published a piece titled "Social lubricant does how marketing campaign became the catalyst for societal debate."

Dove brand salespeople also contributed to the brand's success because they were committed to personal selling and did everything they could to establish the product, including adopting marketing strategies similar to those of Procter and Gamble. In this instance, the company's management operated brands that competed in the same market, each with its own manager and policies. Each brand manager was given the responsibilities of a managing director in regard to the brand, including determining the profit goal, devising strategy, and implementing marketing initiatives.

They approached customers directly, conversed freely about the product, and made individuals feel compelled to listen to the sales pitch. Dove's direct marketing technique included the employment of media personalities and students who received brand items for use in colleges and universities in exchange for scholarships.

Every brand in a competitive market must conform to or adapt to a variety of obstacles. Similar to other brands, the brand's greatest obstacle was the rise of competition. Unless they operate in monopolistic markets, all businesses in a competitive world must accept genuine competition. Competition is a collection of enterprises that offer a product or class of products that are substitutes for a company's offerings. In 2006 and 2007, new brand names were introduced to the market as a result of the realization that the success of the Dove brand represented an opportunity in the beauty product market. The introduction of competition to the market necessitated that the dove brand contend with a number of companies employing similar methodologies and marketing strategies to capture the market share that the dove brand had garnered over the years. Some of the firms whose brands constituted a threat to the Dove brand were those that posed a marketing threat to Unilever. Unilever was had to challenge some of its competitors' products through brand management in order to address this type of difficulty. This required brand development and the evolution of the future market concept. This was a significant obstacle that the company had to overcome. The explosion of numerous advertising strategies, including the selection of a television approach and an online corporate store.

The second, and possibly most significant, obstacle faced by the Dove brand was the media, as the majority of media members gave the product poor coverage. They suffered a setback since, as a result, the product was once unfavorably portrayed by many media outlets, giving it a terrible reputation. From New York to Chicago, the media community mocked the company's advertisements. The Chicago Sun-Times ridiculed one of the advertisements, tarnishing the brand's reputation. The corporation replied to the media's challenge by launching product awareness efforts. Dove brand management and marketers chose to be more imaginative and to focus more on market research in order to generate items that may lead to diversification, as well as to incorporate media celebrities into advertisements. This required Unilever to devote additional resources to the research and development of new products. Other challenges that dove brand faced were the reduction of the target market because as time went by most of the target market tended to reduce. As time passed, most of the young women who used Dove brand grew older and stopped being part of the young, enthusiastic customers who formed the Dove brand market. As a result, the company had to recruit new customers and hope that young people would continue to use the product even as they aged and changed.

Dove brand's other challenge was its singular focus on a single product, which made it easy for a competitor to create a product that could easily compete with theirs on the market. To address this issue, they reduced their number of brands from 1,600 to 400, and to address the issue of their customers growing and changing from the young, enthusiastic youth who formed their ideal target market, they created new age beauty products for older people.

Innovation and brand diversification is the key to beating product challenges and once dove brand identified its major challenges

Business-to-Consumer Vs. Business-to-Business Online Marketing Extended Essay Help Biology

Section I: Table of Contents
Introduction Discussion Conclusion Bibliography

Introduction

Business to consumer (B2C) and business to business (B2B) marketing are distinct in the sense that different elements come into play when an individual purchases items for their firm vs purchases for themselves. All marketing necessitates the formation of relationships, and because buying for oneself differs from buying for one’s company, the methods employed in a B2B site differ from those used in a B2C site.

B2B marketing entails selling goods and services to other businesses, such as Grainger.com, which sells industrial supplies to both small and large businesses via its website.

B2C sales are mostly to consumers, such as Walmart.com, which sells items to customers via its website. Marketing programs for both types of firms are similar, and typically involve advertising, public relations, online marketing, events, and direct marketing, as well as alliances and word of mouth (NSW, 2005). Differences exist in program execution, what is communicated, and the consequences linked with marketing operations.

Discussion

The first steps in developing B2B and B2C market strategies are identical. The similarity, however, ends here. The first stage is to identify the customer and determine why they need to hear one's message. B2B marketing is more relationship-driven than B2C marketing, so the value of the relationship must be maximized. This optimization is required because many B2B websites have tiny yet specialized target markets.

While selling to a business, a personal relationship helps to develop brand loyalty and identification; when selling to a consumer, brand identity may be readily created through images and repetition (Warwick, 2000). To build this brand identity, the firm operating the B2B site must engage in a variety of activities that raise awareness and educate. For a B2C, site awareness and education are less crucial than actions at the point of purchase and merchandising.

These are the features that entice customers to buy the goods. The decision to buy on a B2B site is guided by logic and must add value to the company making the purchase; thus, the market for a B2B site is narrow and targeted, as opposed to the vast markets of B2C sites. These markets are distinguished by purchase decisions influenced by price, desire, and/or status (Schneider, 2004). The goal of a B2C site is thus to maximize the transaction value.

Another significant difference between selling to consumers and selling to businesses is that the sales cycle when selling to a business is longer than when selling to a consumer; often, selling to a consumer involves only a single step in the buying process, whereas selling to a business involves several steps (Schneider, 2004).

The most important goal for a B2C site is to convert as many shoppers as possible into buyers with as much aggression and consistency as possible. These businesses use merchandising activities such as displays, storefronts (both virtual and physical), coupons, and offers to encourage the target market to buy. A B2C marketing campaign focuses on the transaction and is typically short in duration, with the goal of catching the customer's interest in the shortest amount of time feasible. It is usual for these campaigns to provide special deals, vouchers, and discounts that may be utilized in-store as well as online (Warwick, 2000).

For example, suppose the goal of an email campaign is to convince people to buy a product as soon as feasible. The email then redirects the buyer to a website page geared to sell the product. The integration of the shopping cart and the checkout page such that they form part of the transaction flow simplifies the purchase. If there are too many clicks, the customer may abandon the shopping cart. Companies such as Amazon, Staples, and Best Buy have introduced education to their retail activities in order to sustain customer loyalty. As a result of the improved customer service, many customers are likely to return to the same B2C site.

The goal of B2B marketing is likewise to convert prospective customers into purchasers, but the process is lengthier and more involved. This is because the business to business buyer is more concerned with raising efficiency, lowering costs, and increasing the profitability of their own companies. As a result, the B2B organization must place a higher emphasis on relationship building and communication. Marketing operations should create leads that can be nurtured during the sales cycle. Companies that sell to businesses must educate the many actors in the audience they are targeting.

This is because most businesses' purchasing decisions are not made by a single person. For example, a B2B company's email campaign should include online prospects in which the intended customers learn about the B2B's products and services. The email should provide contact information for both online and offline contacts. The landing page should include as much information about features, benefits, and pricing as feasible.

This is frequently the first stage in a lengthy marketing process that includes telemarketing, direct mail, newsletters, Web casts, and finally follow-up by salespeople. The sales representatives will facilitate a more detailed discussion of the company's requirements and will assist in moving the sales cycle along. Content is an important part in B2B marketing, and organizations may educate their prospective buyers by using newsletters, white papers, and coverage of services and products.

Branding is an important consideration in both B2C and B2B industries. However, the reasons underlying this significance varies. A powerful brand is more likely to make a consumer purchase, sustain their loyalty, and sometimes even pay a greater price in a B2C site. This is due to the fact that buyers are motivated by style, prestige, and status. On a B2C site, for example, the likelihood of purchasing Nike, Rolex, BMW, and Lexus is high, even if this means paying more for the brand. Brand may cause one to be regarded in a B2B site, but it may not close the deal. A solid brand is vital for establishing good first impressions, but huge investments in brand recognition will not benefit the B2B site much (Vistaplan, 2008).

Conclusion

The B2B customer is typically a sophisticated buyer with a thorough understanding of the service or product in question, and they want to make a purchase that will help their company remain competitive and successful. As a result, marketing copy should be written in such a way that it speaks to a sophisticated audience. Writing this marketing text should thus be approached with caution, and enough research should be conducted to ensure adequate transmission of the relevant information to the buyer.

The B2C buyer, on the other hand, is looking for the greatest deal and will conduct the necessary research before purchasing. Both purchasers value customer service, but B2B customer service begins before the business makes a sale; it begins when the customer contacts the B2B site for the first time. B2C customer service is primarily concerned with building loyalty and trust. The most important thing to remember when distinguishing marketing in the two sites (B2B and B2C) is that the target audiences are different, and thus the marketing programs must speak to the respective markets.

References

Electronic Commerce- The Second Wave, Fifth Edition, Thomson Course Technology, Gary SP, 2004.

Brief: Electronic Commerce, NSW Department of Regional Development, Web.

Marketing for B2C versus B2B: Similar but Different, Vistaplan, 2008. Web.

Warwick F, 2000, Secure Electronic Commerce: Constructing Infrastructure for Encryption and Digital Signatures, second edition, Prentice Hall.

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Corporate Strategic Audit Of Turkcell Company Extended Essay Help Biology

Current Conditions

The firm is Turkey's largest provider of mobile and optical infrastructure. Both the Turkey Stock Exchange and the New York Stock Exchange list the company. Each day, it serves more than 33 million clients. In addition to mobile communication, the business provides optical infrastructure. Additionally, the firm operates its own airlines. The article reveals the supply chain methods of one of the world's most successful and well-known warehouse and material handling firms.

Current Efficiency

Strategic Posture

The company's stated aim is to improve and facilitate the lives of its customers by providing inexpensive, technologically advanced communication channels. The company's primary aims include (annual report, 1)

To expand our core mobile communication business by increasing voice and data usage. To expand our current international subsidiaries while emphasizing their long-term profitability. To expand the fixed broadband industry by fostering cooperation between Turkcell Group enterprises To expand in the areas of mobility, the internet, and convergence through the development of new business prospects. To expand domestic and worldwide markets via communications, technology, and new ventures. Through our technical capabilities, we will create new service platforms that will enhance our interaction with our clients."

These are the company's objectives:

This is the primary reason why they have been listed on the New York Stock Exchange: to expand into the international market within five years. Additionally, the organization has enhanced their optical fiber infrastructure. They are capable of competing effectively with market leaders such as Vodafone in Europe. However, the company looks to be losing subscribers as a result of the introduction of a third competitor. Their ability to operate in the long term is contingent upon achieving an appropriate level of profits. Typically, strategically managed companies have a profit aim, which is typically represented in terms of earnings per share or return on equity. Incessantly, strategic managers seek to boost the productivity of their systems. Companies that can enhance the input-output link are typically more profitable. One indicator of a company's success is its relative market dominance. Typically, larger businesses create and measure their objectives in terms of their competitive position, using total sales or market share as measures. Education and training are valued by employees since they lead to better salary and job stability. Providing such opportunities frequently boosts productivity and reduces employee turnover. Whether or not union contracts bind them, companies actively pursue positive employee relations. In reality, strategic managers take proactive measures in anticipation of employee demands and expectations. Companies must choose whether to lead or follow in the market. Both approaches are viable, but each requires a distinct strategic stance. Therefore, many businesses proclaim a technical leadership objective. Managers are aware of their obligations to consumers and society as a whole. In fact, many businesses strive to exceed federal standards.

Managers in Strategic Management

Businesses are commonly seen as the engine of economic prosperity. Regardless of their size, businesses contribute to the economy by providing employment, goods, and commerce, which leads to the prosperity of the business and its owners. Perhaps the management gurus in the corporate world are the poets' equivalents. Whether they are public, private, or family-owned, businesses are organs of the society in which they operate. Management is the organ of a business, and it is believed to be responsible for generating a total that is bigger than the sum of its components – man, material, and money. Management is accountable for setting the enterprise's objective, ensuring a productive workforce, and managing the enterprise's societal impacts and social duties.

According to him, management is accountable for translating the mission and purpose of the organization into objectives in eight crucial management areas, including marketing, ethics and social responsibility, financial resource, productivity, human resources, profit requirements, innovation, and physical resources.

Frequently, a turnaround crisis may necessitate an outsider to steer the company out of the quagmire. Occasionally, though, a change in leadership style may suffice rather than a change in leadership. Leadership may be learned like any other skill set. Skills are a representation of a person's personality qualities. However, it is commonly acknowledged that humans are very adept at adjusting their personality to the circumstances. As a result, since leadership skills are the result of personality qualities, the attributes can be modified to provide the desired skills. This was discovered by Turkcell, whose board of directors is chaired by Colin J. Williams, who has considerable expertise, a master's degree from New York University, and a doctorate from the University of Sweden. Other board members include Mehmet Bulent Ergin, Gülsün Nazlı Karamehmet Williams, Oleg Malis, Alexey Khudyakov, Tero Erkki Kivisaari and Karin Eliasson

Süreyya Ciliv is the company's chief executive officer, Serkan Okandan is the chief financial officer, and lter Terziolu is the chief network operations officer. Chief Product and Service Management Officer Cenk Bayrakdar and Chief Information and Communication Technologies Officer lker Kuruoz. Selen Kocabas is employed as Chief Business Support Officer, while Burak Sevilengül is in charge of Consumer Business and Emre Sayn is in charge of Corporate Business matters. Mr. Ekrem Yener is the Chief International Expansion Officer, Mr. Tayfun ataltepe is the Chief Corporate Strategy & Regulations Officer, and Mr. The company's legal activities are managed by Ümit Akn, who holds the position of Chief Legal Affairs Officer.

External Environment

Daily human existence is dependent on the external environment. the air humans breathe, the water and food accessible for consumption and sustenance of life, and the social and educational infrastructure of the local community or national society are frequently connected with the term environment. In the context of business, however, the term environment refers to the combination of internal and external elements that influence the trajectory of an organization's development, such as political and environmental conditions, cultural settings and their influence, religious or legal systems, etc. Therefore, managers must have a comprehensive understanding of these external influences in order to accurately foresee and properly manage their effects, whether positive or bad. In the final case scenario, strategic management that combines a comprehensive understanding of external influences can lessen the intensity of the organization's adverse effects. In other words, it is necessary to remain current in the identification, evaluation, and response to the external environment.

The prevailing trend holds that external forces are not necessarily unpredictable. Important elements that have a significant impact on the success of a company's initiatives can be predicted to a large extent with the assistance of efficient research and analysis. At first glance, the consequences of these forces or variables on the worldwide market are more distinct and definite.

Natural Environment

Concerning tourism, the sustainability of the environment is the subject of considerable controversy. Turkcell utilizes corporate social responsibility to maintain a clean environment.

Social Environment

The various microenvironment segments are then blended into the corporation's external environment and marketing for more effective responses. This includes both the PEST study and the marketing mix currently employed by the company.

Internet-based complexity and strategies are the basis for the incorporation of legal requirements into the industry. At this level, political affiliations are defined in terms of various industry-specific processes and procedures. The political qualities of an organization can render its strategies useless. As a result, there is nearly always a need for flexibility, and even the most widely recognized methods must sometimes be reconsidered and modified. This occurs as a result of the fact that political characteristics, regulation, and rules are the foundations of several business processes occurring in a region, and since rules and regulations vary from region to region, the differences between business processes create the possibility of conflict. The complexity of this situation is a result of stricter restrictions in various territories, notably the protective measures that are currently employed with communication in various places. The political associations are vital to Turkcell's collaboration with various clients to define the product, while encouraging the correct legality in the use of airwaves for communication.

Affordability: The escalating changes in the communication business have necessitated the introduction of new compliance requirements. Due to the recession and many responses to it, as well as the complications associated with mobile communication being able to keep up with industry demand, low-cost communication is currently one of the most significant economic trends. Turkcell has included a variety of services to accommodate the varying demands of its clients, including discounted holiday rates. There are also additional discounts, coupons, and money-saving strategies utilized by customers, such as those based on seasonal promotions of various products. For instance, Christmas promotions that allow specific rates to be made available at a cheaper price stimulate consumer demand over the period. Social: Turkcell utilizes the social dimension of communication behavior as another aspect of its service offerings. It is understood that there are certain tendencies that characterize the manner in which subscribers connect. While western societies are quite open and advocate for free communication, Turkey tends to follow a social hierarchy that accords significance to individuals based on their demographic characteristics. The language barrier between management and customers will be one of the most critical obstacles that the firm will confront. Language is a vital component of the social infrastructure and one of the few areas that is often taken for granted, but ultimately becomes one of the most significant variables in the success or failure of a business's marketing strategy. The significance of language is exemplified by the fact that while a properly phrased campaign may accomplish little more than inform potential customers about the firm, a poorly worded campaign will undoubtedly result in the loss of customers. This is due to the fact that even the most common errors in this area can lead to situations in which consumers lose trust in the company. Technological: The final recognized factor influencing Turkcell's popularity is connected with its technological characteristics. Turkcell's success depends on the creation of a brand image that is sold using many forms of technology. The emergence of optical infrastructure for mobile operators has generated a special competition that Turkcell exploits to provide superior customer service. The economy has enabled Turkey to take advantage of the most recent technical advancements. Consequently, firms that require an analysis and study of the industry and market trends can execute their operations successfully and efficiently.

Five-Factor Model

The Porter's Five Forces model is a further method for analyzing Turkcell. The specific idea associated with this is based on the industry's actions and their effect on the external environment, as depicted in figure 2.

Figure 2 depicts a Five Force Analysis. (Hill and Jones, 2007:7)

Customers' negotiating power is the first factor to examine. Turkcell constructs its brands on the basis of market study and the corresponding trends. The business advantage is built on the ability of customers to collaborate with businesses to build services and identify the best solutions to meet customer needs. However, this negotiation strength can result in lower pricing that are not favorable to business demands, due to Turkcell's need to be ahead of other competitors who may offer lower costs or locations.

One of the current trends facing Turkcell is the prospect of new entrants, notably the rise of technology. The technology has enabled a number of businesses to launch a variety of products that provide clients the lowest pricing and most accurate costs. However, the internationally-recognized brand name of Turkcell, affiliations with new entrants, and the ability to combine forces via optical fibre have given Turkcell significant advantages over the competition.

The third force that may harm the company is the threat of alternative items. There are a growing number of mobile service providers, and wireless and internet usage is increasing. Turkcell takes advantage of this by supplying items as part of alternative bundles and by affiliating with other organizations that may provide communication alternatives.

In addition, the bargaining strength of suppliers is connected with this. Turkcell's advantage stems from the fact that it offers separate products with an optical fibre infrastructure.

The intense struggle within the mobile business continues to intensify. For Turkcell to maintain its position as an industry leader, it must provide consumers with technologically advanced and innovative packages while promoting the many products available within the business.

Internal Conditions

Corporate Assets

Strategic capability is defined by Johnson, Scholes, and Whittington (95) as an organization's necessary resources and competences for survival and success.

According to the table below, tangible resources reflect the physical part of the organization, such as its plant, its people, and its finances, whereas intangible resources represent non-physical features, such as information, reputation, and knowledge.

Tabular representation of the basis of Turkcell Strategic Capability

Resources Competencies

Critical Capabilities Critical Resources

Turkcell is located in a politically and economically stable nation. Critical Competencies

With a global reputation, Turkcell has been able to establish a reputable brand image.

Capabilities for Competitive Advantage Unique Resources

Positive HR practices focusing on staff retention and performance-based incentives

They should sell off portions of their business to reduce debts and improve their credit ratings. Core Competencies

By adopting a pro-employee posture in its rules, the company has been able to enhance its customer service.

Human Capital

Turkcell pursues a robust personnel retention and incentive program. When employees are acknowledged for their hard work and high quality, it boosts their morale and encourages them to perform significantly better. However, the company would benefit from a more robust training and orientation program that would help the corporation project a more professional image.

It is common knowledge that a person's attitude is affected by their work environment, and the better the work environment, the more it will encourage positive work. Despite the need to maintain quality, Turkcell's HR policies are supportive of their employees' demands and give competitive benefits.

Leadership Styles And Team Work In The UAE Extended Essay Help Biology

Introduction

Leadership and teamwork are significant contributors to an organization's success. The problems presented by the 21st century necessitate new approaches to managing enterprises. There have been significant changes to the operating environment of businesses. The alterations in the business environment necessitate that firms restructure themselves to be more competitive in the current business climate. The responsibility of dealing with change is assigned to an organization's leadership. They must devise ways that make their organization more competitive in their respective fields. However, the competitiveness of the corporate environment is increasing. Technological progress and globalization have accelerated the transformation of the business environment. Globalization has necessitated that organizations manage diversity.

Working as a team is a regular occurrence among the majority of individuals. Teamwork has become one of the most popular strategies for gaining a competitive advantage over other firms. Nevertheless, the primary difficulty faced by the vast majority of firms is how to build working teams and prevent negative behavior in working teams. A multicultural workplace has increased the difficulty of team management. Despite cultural variety, team management must promote successful cooperation amongst team members. Leadership is essential for team management. Leaders of working teams are responsible for fostering cooperation and achieving the team's objectives.

The United Arab Emirates (UAE) has developed a robust economy. Prior to twenty years ago, the nation was highly dependent on oil. To become one of the strongest economies in the Middle East, the country has been able to expand other sectors of its economy. The country has attracted numerous other types of enterprises, including an increase in investors, telecommunications corporations, and service-based organizations. In order to achieve economic success, UAE has investigated novel organizational management techniques. Companies in the UAE whose management is concerned with enhancing cooperation inside their enterprises.

The function of cooperation in organization and performance has attracted considerable attention. Numerous organizations stress teamwork and teamwork. Employees are required to collaborate in their positions and work as a team to achieve the organization's objectives. Teamwork is essential in UAE business management. In the United States, working teams are becoming an increasingly significant instrument for corporate management. Leadership is crucial for teamwork. A team cannot function without leadership. To provide leadership in teamwork, many leadership styles are utilized by team leaders. Leadership and Teamwork have been the subject of extensive research; there are numerous types of literature that examine leadership and teamwork. This literature study examines the varying perspectives of numerous experts on leadership style. Specifically, the literature study seeks to establish a connection between leadership styles and teamwork.

Leadership definition

Leadership is essential in both society and business. Many definitions of leadership exist. Different researchers and individuals have attempted to define leadership in accordance with their understanding of the roles of leaders. According to Stogsdill, there are as many definitions of leadership as there are people who have attempted to define the concept of leadership. This demonstrates that various persons interpret the job of leaders differently and attempt to infer the concept of leadership from this interpretation. [1] According to Chemers, leadership is the process and individual effect of supporting other people in achieving a common objective. The influence of followers on the definition of leadership is also present. Alan defines leadership as the practice of creating opportunities for others to contribute to the solution of a problem. Leadership, according to the author, should be distinguished from other characteristics such as posturing. According to him, leadership means contributing significantly to the accomplishment of a given objective. Over time, historical personalities have attempted to comprehend the benefits of leadership in an effort to comprehend leadership. Napoleon Bonaparte viewed a leader as someone who inspires optimism toward a certain objective. According to him, a leader should assist his or her followers in overcoming obstacles to their shared objectives. A leader would construct and communicate his or her vision for the future.

According to Rost, there are numerous debates on the definitions of leadership. According to him, however, the many definitions of leadership are essential to comprehending the difficulties encountered while thinking and performing leadership. The usage of the term leadership, according to Stogdill, was intended to distinguish it from headship. According to him, leadership contrasted with headship based on usurpation, inheritance, or appointment [2]. The new understanding of leadership broadened its application to various aspects of life. According to the Emirates Center for Strategic Studies and Research, leadership in diverse fields such as health, education, and business management has similarities that influence its definition in a given field. According to the author, contemporary leadership differs greatly from leadership in the past. Leadership in the modern day, according to the author, encompasses not only the direct effect of a leader, but also the indirect influence that a leader might have on the achievement of a particular objective.

Teamwork

In recent years, there has been an increase in interest in collaboration. According to Larson, Frank, and LaFasto, the success of organizations that promote cooperation has increased organizational interest in teamwork. According to West, the most important aspect of teamwork is how individuals can cooperate and combine their efforts to achieve a specific objective. According to him, modern society's numerous issues necessitate cooperation between individuals. According to Larson, Frank, and LaFasto, teams are capable of practically anything when working together. However, according to them, collaboration faces numerous obstacles. According to reports, the people lack the ability to collaborate without confrontation. According to West, the difficulties encountered in teamwork can be addressed by employing enormous and potent human qualities. It is not possible, according to him, to provide a straightforward solution to teamwork challenges because there is variance between organizations.

According to West, there are two primary aspects of team functioning: the work to be completed and the social variables within the team[3]. Work teams are formed in organizations with the belief that they would result in more productivity than individuals. It was thought that teamwork would facilitate the achievement of an organization's goals. [4] According to Larson, Frank, and LaFasto, the duties allocated to a team determine the team's composition.

Teams are key organizational management instruments in the current day. According to Nurmi, human resource management has become increasingly dependent on teamwork[5]. He contends that working teams can aid in performance enhancement. According to him, teamwork in organizations enables individuals to cooperate, thereby minimizing their weaknesses and increasing their strengths. Teams are defined differently based on their context of use. According to Nurmi, a team is more than just a collection of individuals working towards a common purpose. [6] According to Salas et al., the frequently recognized definition of teamwork is a collection of persons working together to achieve a common goal. According to Salas et al., the structure of a team varies from team to team. The teams may have a tight structure with well delineated roles and a command chain. On the other side, a team can have a flexible structure in which team members have comparable skills and work are assigned to the best available member[7]. In flexible teams, no single person is accountable for all choices; rather, decisions are reached through consensus. According to Salas et al., some teams are formed temporarily, but others operate together for a long time.

According to Salas et al., a shared objective is essential to teamwork. They contend that the concept of a shared objective is what binds the team together and compels them to collaborate rather than act in their own self-interest. Conti and Kleiner assert that team members do not pursue their individual objectives at the expense of other team members. Instead, members strive to achieve synergy in which team goals take precedence over individual goals[8]. Salas el al thinks that team members should strive to make contributions that will benefit other team members and lead to the efficient attainment of the team's objectives. Moreover, according to Conti and Kleiner, team members are motivated to cooperate with one another and avoid interfering with other team members[9]. The members of the team feel a sense of shared responsibility for their teams. Salas et al. suggest that team members are willing to step in for another team member and are also willing to assume responsibility on their teammates' behalf. Conti and Kleiner suggest that a team's fault tolerance is a result of its members' readiness to fill in for others.

Leadership is crucial for teamwork. A team is considered as an organizational unit. As leadership affects organizational success, it also affects team performance. The many leadership styles are applicable to team management. However, Klein and Pierce assert that the type of leadership style influences the success of a team and the organization as a whole. The concept of a shared objective is crucial to teamwork. According to Klein and Pierce, the common aims bind team members and allow them to attain their common objectives[10]. Leadership is important for the collaborative cohesion that is required. Rouse et al. state that cooperation depends greatly on the concept of mutual awareness. He contends that mutual awareness does not depend solely on a team's shared objectives, but also on other team traits. He argues that static information, such as a team's structure, might influence its cohesion and performance[11]. A team's performance is also influenced by the mission objectives, plan, and dynamic information, such as current tasks, intermediate goals, and achievement status. According to Rouse et al., leadership in teamwork contributes to a team's shared mental model.

Leadership varieties

There are a variety of leadership styles employed in the field of leadership. According to Goldman, leaders employ methods of leadership that they believe to be more effective with them. Some leadership styles come naturally to some individuals, while others must be learned. The greatest error made by managers, according to Goldman, is to presume that leadership style is influenced by personality rather than strategic choice[12]. He asserts that leaders can choose a style of leadership that is optimal for their situation. Research confirms, according to him, that effective leaders have strengths in self-awareness, motivation, self-regulation, motivation, and social competence. He asserts that the fundamental leadership styles utilize emotional intelligence in various combinations. He says that effective leaders are skilled in multiple leadership styles, which they switch between depending on the circumstances.

Leadership and styles of leadership are extensively discussed in the literature. Most literature acknowledges transformational and transactional leadership styles as the most prevalent. According to Beck and Yeager, transformational and translational leadership are the most comprehensive approaches to classify leadership styles. However, they claim that there are other leadership styles between the two categories. A variety of leadership styles that lie between the two major groups are utilized by team leaders. In some instances, a leader may employ many leadership styles based on the circumstances.

Burns was the first to define transformational and transactional leadership styles. Burns recognizes these two as the predominant leadership types. He established hypotheses to differentiate and explain the differences between the two leadership styles. Burn explained, using translational theory of leadership, that leaders and followers utilize an invisible contract to govern their connection [13]. In this technique, the leader seeks to exchange something of value for the subordinates' performance. The subordinates are motivated by the leader's assurances. According to Burns, the subordinates are motivated by rewards, compliments, and other promises. However, subordinates are disciplined through reprimand, disciplinary measures, or punishment. The characteristics of transformational leadership differ from those of translational leadership. According to Burns et al., transformational leadership consists of four components: charm, individual consideration, intellectual stimulation, and inspirational motivation[14]. According to Burns et al., transformational leadership styles are those that permit both the leader and the subordinate to motivate one another. In this manner, followers believe they share the same values as their leader.

The assessment focuses on leadership styles that fall outside of the two basic groups. In their four-factor leadership paradigm, Sims and Manz distinguished four leadership style groups. The leadership styles are classified as Strong man, transformational, translational, and empowering [15]. Strongman or Directive leadership style is defined by a highly directive or even dictatorial leadership style. According to Manz and Sims, these individuals utilize their position to exert authority over their subordinates. They also note that those who employ this style of leadership make decisions without consulting other members of the company. Even when the leader makes choices without considering other stakeholders, he expects his subordinates to obey without asking questions. Pearce and Sims define directive leaders as those who take charge of circumstances and issue directions without consulting others[16]. These leaders believe they are the most qualified or knowledgeable to make choices and, as a result, do not consult with others. According to Pearce, the Directive leader would employ some type of retribution against subordinates who disobey their directions. According to Manz and Sims, directive leadership is characterized by intimidation, assigned goals, fear-based obedience, and contingent censure.

Transactional leadership is seen as a standard form of leadership in which subordinates are rewarded for completing tasks or complying. According to Hartog and Van Muujen, the relationship between translation leaders and their followers is governed by a contract in which each party accepts responsibility[17]. They contend that in translational leadership, followers are aware of their leaders' expectations. As a result, in order to get their benefits, followers strive to accomplish what is required of them. The leadership style is based on an attitude of reasonable exchange. Hartog and Muujen claim that the goals are the primary focus of the approach [18]. The followers are evaluated and rewarded based on their capacity to accomplish the desired objectives. In transactional leadership, the leaders' authority derives from their ability to deliver or withhold rewards. According to Manz and Sims, the behavior of a transactional leader includes personal recognition[19], individual reward, material reward, and participatory goal setting. Bass and Avolio identify rewards and incentives, close monitoring, and corrective action as the most crucial aspects of transactional leadership.

In contrast to transactional leadership, transformational leadership motivates followers to achieve the organization's objectives. According to Thorn, followers are so inspired that they work for the organization's benefit.

Australia’s Inflation And Growth In 1999-2011 Extended Essay Help Biology

Introduction

In order to promote economic growth and stability, the Australian government has prioritized inflation management. The government has reduced its indebtedness in order to limit economic swings by regulating demand. When considered from a macroeconomic standpoint, supply and demand equilibrium may not result in perpetual economic expansion. With such command over demand, macroeconomic policies and microeconomic changes have been implemented to impact supply.

Government budget and expenditures are balanced by the Reserve Bank of Australia's monetary policy, which defines the amount of money available, what is to be spent, and credit limitations (RBA). The country’s expenditure has been limited through monetary policy, and this has contributed to Australia’s growth throughout the last decades (Garnett and Lewis, 2008). This article examines the impact of Australia's macroeconomic policy on the country's inflation and economic growth. In addition, it aims to demonstrate how this policy has effectively contributed to preventing recession, a major cause of the global financial crisis.

Past and contemporary obstacles confronting Australia's politicians

In the past, fiscal policy was utilized to achieve balanced economic growth. Nonetheless, as a result of private investment and microeconomic changes, the government has gradually turned its focus towards monetary policy. This is reflected in the small deficits observed in the budget, which indicates that expenditures are significantly lower than in the past. The difference has been close to one billion dollars, which is a step in the right path towards stable economic expansion. In 2003, the private sector contributed 1.6% of the total GDP growth, which was equal to the contribution of the public sector (The Treasury, 2012).

Exports have underperformed, necessitating monetary policy action to stimulate demand growth, preserve moderate inflation, and decrease unemployment. The RBA has had a role in this process by increasing cash to approximately 5% in order to prevent inflation from exceeding its maximum projected limit. Slow economic growth in the mid-1990s led to an increase in the unemployment rate to approximately 8.5%. With monetary policy intervention, inflation decreased to 5.6% (Nguyen, 2009). From the 1990s until 2009, when this trend reversed and began to improve, the Gross Domestic Product decreased. This is attributable to the expenditure control provided by monetary policy. Changing the focus from manufacturing to export has also greatly increased Australia's GDP (Shiller, 2008).

Table: the percentage growth of Australia's GDP.

year 1999 2000 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

GDP%

Growth 5,16 3,95 2,0 7 3,903 3,27 4,16 2,96 3,08 3,56 3,83 1,45 2,256937

World Bank as the source (2012).

Figure 1 shows the percentage growth of Australia's GDP.

It is obvious from Table 1 and Figure 1 that the GDP has fluctuated. Nevertheless, the GDP has declined from 1999 to 2011. The nation experienced the highest GDP growth rate in 2009. The country had the lowest GDP growth in 2000.

2008 had the greatest inflation rate, according to Table 2. This indicates that the nation was impacted by the global financial crisis that occurred during that fiscal year. In 2011, the inflation rate decreased.

Table 2: Rate of inflation (consumer prices).

Country 1999 2000 2002 2003 2004 2005 2006 2007

Australia 0.13 2.52 4.63 3.05 2.60 3.29 3.99 4.86 5.25 4.61 4.35 0.09

World Bank as the source (2012).

Introduction of exports and greater government spending have also led to a balance between increasing productivity and demand, resulting in a tremendous boost in employment prospects in 2009. (Singh & International Monetary Fund, 1998). The exchange rate improved dramatically due to exports. This resulted in an increase in revenue, and it is anticipated that this upward trend will continue.

Since Australia is a leader in exporting raw commodities, steel, and oil, which are in high demand on foreign markets, such expectations are reasonable (Ioppolo, 2008). It is obvious from Table 3 that unemployment has been low. Nevertheless, the nation has had significant unemployment rates since 2010. The unemployment rate peaked in 1999, 2000, and 2001 and began to fall by 2009. However, unemployment skyrocketed in 2010 (Figure 2).

The unemployment rate in Australia is shown in Table 3.

Year 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

Unemployment rate 6.90 6.30 6.58 6.80 6.40 5.90 5.40 5 4.80 4.40 4.20 5.60

World Bank as the source (2012).

Figure 2: Unemployment rate from 1999-2011.

The nation's economy has been gradually expanding for twenty years. It is anticipated that inflation would eventually interfere with this consistent expansion. The greatest problem is sustaining this sustainable development and keeping inflation under control. This is a challenging endeavor, given that the upcoming years will see a great deal of money in circulation. Considerations such as the anticipated increase in demand for resources and the availability of stable employment prospects will be made in advance of a solution to this problem. It raises the possibility that the nation will be unable to sustain consistent growth without incurring inflation (Henry & Summers 2000).

Instruments of macroeconomic policy for Australia's existing policy framework

To regulate the economy, the government has implemented budgetary measures. This has been accomplished through the application of taxes and government spending. These instruments have been utilized to control recession, inflation, unemployment, and other economic issues. In recent decades, Australia has maintained an inflation rate between 2 and 3 percent. This has been linked to the macroeconomic policy that focuses on expenditures, employment opportunities, and company investment. The purpose of inflation management was to expand production and employment while keeping wage and overhead costs at a minimal (CIA World Factbook, 2012).

Maintaining constant prices on consumer products and minimum government spending, while sustaining economic output, was a challenge for the nation. For example, increased production automatically results in a higher standard of living. This requires altered consumer spending behavior. It also affects government expenditures because it necessitates improved infrastructure, education, and other activities, which raises expenses (Organisation for Economic Co-operation and Development, 2010).

As Australia is an industrial nation, the price of raw materials and energy will inevitably increase. This impacts the capacity to keep prices at a steady level. When prices increase and demand decreases, the policy's resolve to manage inflation and demand is weakened. Changing commodity pricing is expensive, particularly if these changes are short-term and dependent on the type of changes to economic institutions.

Once prices fluctuate and demand decreases, readjusting involves expensive marketing tactics to recover the anticipated demand for the product. The inability to determine whether anticipated pricing changes are short-term or long-term poses the greatest difficulty for policymakers. Australia is focused on raising demand through imports, as this will result in greater consumption with lower manufacturing costs and energy for traded goods. Imports may reduce domestic availability. This is counterbalanced by the increase in demand and revenue generated by reasonable increases in exchange rates in the trade, so long as inflation is not encountered (Ioppolo, 2008).

Housing is also a strategy, as customers regard home ownership as a kind of wealth. This will inevitably boost demand and alter spending patterns toward long-term expenditures, resulting in continual future revenue. When it comes to expenditures, wages are prioritized to ensure that their cost is precisely related to the level of production produced by these economic activities.

This ensures that the generated money yields the intended benefits while offering sufficient work opportunities to fulfill the present employment need. It has been assumed that Australia faces a skills gap. However, the adoption of the immigration policy has alleviated this while also facilitating regional trade (Foster & Australia 1996). This has caused supply changes. The country can engage in exportation, resulting in higher revenue and the development of additional markets to meet the country's demand, particularly for raw commodities. These shifts in supply have prompted businesspeople to explore new markets, thereby boosting demand while keeping market prices stable (Shiller, 2008).

In order to sustain a strong demand for its industrial products and raw materials, the nation has shifted away from a strict supply. It has established policies that emphasize a liberal market that is adaptable to frequent price fluctuations. This will result in increasing profits, which is a positive development because wage increases will aid in resolving the earlier unemployment situation (Gordon & Valentine, 2009).

The government has also fostered the growth of the private sector to ensure sustainable economic growth. With the savings generated by this industry, the government will lower its loan obligations. Private sector participation also raises demand. In 2003, for example, the private sector contributed approximately 1.6% to the 3.25 percent increase in GDP. The government has promoted this trend over the years, which has contributed to an increase in company investment. These investments, combined with budget surpluses over the years, have fostered economic expansion (Nguyen, 2009).

Australia's macroeconomic policies and the economy today

People opted to trade their produce on the domestic market as a result of increased export costs affecting trading conditions. However, this had a negative impact on commerce because supply exceeded demand on the accessible domestic market. The local market has remained stable despite not relying on products from other markets to stimulate demand. Imports would also be viable if exchange rates did not vary unexpectedly upwards, as this would reduce production costs. This would also serve to maintain demand within the country’s domestic output, so preserving inflation at its lowest potential level (OECD, 2010).

For the macroeconomic policy to be effective in the current economy, expenditures must be maintained at a level that is proportional to the economic capacity to support them. This introduces the topic of wages and employment; when productivity is high and income generation increases, it is anticipated that wages will likewise increase. However, if this tendency does not continue and changes must be made, this could result in decreased earnings.

This can only be represented by accepting a cut in order to receive an inflation-free income. The country has prioritized the establishment of employment possibilities through expansion and a steady rise in economic growth, which has resulted in an increase in employment opportunities. To assure the continuation of such opportunities, the nation has implemented measures that foster strong industrial connections with other industrialized nations. Second, the labor market has been monetarily deregulated to the point where no trade restrictions exist. As a result of the country's high earnings and rising revenues from resources, it is prudent to set aside a portion of these resources in the event that they are depleted, so as to establish a foundation for future chances (Shiller, 2008).

As an internationally competitive nation, Australia was not exempt from the global financial crisis and was required to devise a plan in response to this worldwide setback. The government, through the RBA, identified expenditure as a method to mitigate the projected impacts of this crisis, which worked to the country's advantage because it was not as severely affected by this calamity as the other industrialized nations. It is evident from this experience that a country's macroeconomic policy is an effective strategy for preparing for future changes in trade, global markets, production, employment, and income growth (Scott, 2009).

In the aftermath of the global financial crisis, Australia's debts are far smaller than those of other nations. When a strategic plan is implemented to predict future fluctuations, a country becomes adaptable and turnaround time is reduced. This protects a nation against the negative impacts of a delayed response, as occurred in Australia (Otto, 2007).

When a nation is obligated to repay its debts with interest, it is compelled to increase its spending. If a country lacks financial resources, it may miss out on investment opportunities. However, it is prudent for a nation to borrow during economic crises if the funds are invested in projects that will generate income in the future and may even contribute to debt repayment. Borrowing by Australia amid the global domestic crisis was a long-term strategy for greater future productivity that has proven profitable (Garnett & Lewis, 2010).

Conclusion

Australia is a globally competitive nation with a sustainable economy. These macroeconomic policies assist the nation in achieving substantial economic growth, as seen by greater employment opportunities, healthy consumer spending patterns, and increased company investment plans. The nation also utilized fiscal policy, which was crucial in integrating the private sector as one of the primary contributors to economic growth.

As a result of the success of this approach, the monetary policy was expanded to regulate government expenditures and indebtedness. This program prepared the nation for the global financial crisis, since the country was able to function debt-free and was not impacted by the crisis in the same way as other nations.

References

CIA The World Almanac (2012). Web.Australia.

W. F. Foster and Australia (1996).

Immigration and the economy of Australia. Australian Government Publishing Service.

A. Garnett and P. Lewis (2010). The Economy, in C. Aulich and M. Evans (eds. ), The Rudd Government, ANU Epress.

A. Garnett and P. Lewis (2008). The Economy, in C. Aulich and R. Wettenhall (eds. ), Howard's Fourth Term, New South Wales Press, Sydney.

Gordon, C., and T. Valentine, Economics in Focus: The Global Financial Crisis, Pearson Education, NSW, 2009.

Henry, O. T., and P. M. Summers (2000). Nonlinearities and international influences on Australia's economic growth. Melbourne, Australia

Ioppolo, S. (2008). A practical guide to import/export for Australian businesses. The Melbourne location of Wilkinson Publishing.

Nguyen D. (2009).

Australian Macroeconomic Policy. Web.

Cooperation and Development Organisation (2010). Australia 2010 OECD economic surveys OECD (Paris)

Otto, G. (2007). Procedures of Central Banks: How the RBA Achieves Its Cash Rate Objective. Australian Economic Review, 40(2), pp. 216–218.

Scott, Henry S. (2009). The global economic recession. Foundation Press is based in New York.

Shiller, R. J. (2008). The subprime remedy: how the current global financial crisis arose and what may be done about it. New Jersey: Princeton University Press.

Singh, A. (1998). Australia: Economic reform's benefits. Washington, D.C: International Monetary Fund.

Singh, A., along with the International Monetary Fund (1998). Economic reform has benefited Australia. Fund monétaire international, Washington, D.C.

Department of the Treasury (2012). Web site of the Australian Government.

Australia, according to the World Bank in 2012, Web.

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Business And Economics Report: Barr Extended Essay Help Biology

Marketing
The benefits and drawbacks of Barr's Product Mix

Product mix is the combination of items that a firm produces to achieve its organizational objectives. These products might be sold in a certain market or several markets. Diversification of the market assists the company in diversifying its brand. Under one product line of soft drinks, A.G. Barr offers a diverse array of products. Irn-bru, Tizer, Diet Irn-bru, Simply Citrus, D and B, and KA Findlays Springs are the primary brands. In addition to Oringina and Lipton Ice Tea, other brands that comprise the product mix and are offered through franchise agreements are Oringina and Lipton Ice Tea. Additionally, the company is expanding into Cola products such Cola, Diet Cola Shandy, and cream soda.

Advantages

A G Barr has benefited from the advantages listed below as a result of its diverse product lineup.

Maintaining a single product line (soft drinks) has helped the company consolidate its market dominance by retaining client loyalty. The extensive variety of products offered by A.G. Barr has improved the total revenue generated by the products. A drop in revenue from one product, say Tizer, due to a decline in demand will be offset by an increase in revenue from other goods, such as Irn-bru or KA, whose sales are also affected by a decline in demand. A G Barr's extensive selection of products enables it to compete effectively with world-renowned brands such as Coca-Cola and Pepsi, which provide a variety of products. Barr's product assortment helps suit the demands of diverse demographics, including small children who enjoy Tizer and the elderly who choose Irn-Bru, Diet Irn-Bru, and other varieties. Franchised products such as Oringina and Lipton Ice Tea reduce the expense of designing distribution routes since they utilize franchisers' distribution methods. Introducing Colar goods such as Cola and Diet Cola Shandy helps Coca-Cola gain customers.

Disadvantages

G Barr's product assortment contains various flaws, which decreases the company's revenues. The principal drawback include;

Concentrating solely on soft drinks limits its customer base because it does not appeal to customers of alcoholic beverages. Barr's product lineup is frequently eclipsed by Coca-Cola and Pepsi, the two most prominent soft drink manufacturers. In general, the desire for all soft drinks is price elastic, and as a result, their demand is universally reduced by an economic slowdown.

Effects of price elasticity on the marketing of Barr's products

All of Barr's goods have flexible pricing. This indicates that a small change in product prices results in a substantial shift in product demand. Likewise, the products of Barr are income elastic. An increase in real income shifts the demand curve, since more things are purchased at each price point. In contrast, a loss in real income decreases demand as less and less of the commodity is demanded at all prices, resulting in a leftward shift in the demand curve.

Earnings elasticity.

In 2001-2002, the value of the pound was considerably higher than that of the Euro. This was a result of the financial collapse that decreased the real income of the populace. As a result, demand for Barr's products decreased. This resulted in a decline in demand, as depicted in the graph above by the change from demand D to demand D1. The quantity demanded fell from q to q1 at a constant price p. In order to improve demand, the management was required to reduce prices by up to 30%.

Advantages

When the organization's income is high, price-elastic products assist in generating greater profits. Knowing the elasticity of the items assists the company in predicting future demand trends and preparing in advance. Advertising influences the demand for income-elastic products, and so advertising can create more revenue (Baker 4).

Disadvanteges

All of Barr's products are similarly affected by changes in income. A fall in real income would have an effect on the firm's overall product mix and thus cut profitability. As was the case in Russia during the financial crisis, the organization's advertising expenditures are not reimbursed.

Price Flexibility

A G Barr's products are price elastic, as the company experiences increased sales when prices are reduced. Nevertheless, because A.G. Barr works in a perfectly competitive market, a minor reduction in process results in a substantial shift in demand. The majority of A.G. Barr's products exhibit both self-price and cross elasticity. Irn-Bru, for instance, exhibited cross-elasticity of demand with Coca-Cola products. Since the two goods compliment one another. When Coca-Cola Company faces an increase in production expenses, Irn-Bru demand constantly rises.

Advantages

Price elasticity enables the company to oppose the actions of its primary competition. When Coca Cola products in England were influenced by the high value of the pound, for instance, Barr was able to project its own demand and, by cutting wholesale pricing by 30 percent, it was able to manage the demand shift. Since the company can cut its operating expenses by using a computerized system, a small reduction in prices will result in a substantial shift in consumer demand.

Disadvantages

Competitors of Barrs are equally able to determine the firm's strategy and can counter their actions, which would result in significant losses for the firm. Second, because all of Barr's items are price elastic, a modest fall in competitors' prices would result in a decrease in Barr's revenue.

Interactions between Barr’s and its external surroundings.

An organization's external environment comprises of external elements that have a direct impact on its operations. Typically, the external environment is comprised of political, economic, social, and Technological aspects.

The political aspect has had a substantial impact on A G Barr Plc's operations. Barr committed to a franchise agreement with Pernod Richard from 1995 to 2001. However, in 1999 the French government denied a Coca-Cola acquisition bid. This demonstrates that the government's different control mechanisms influence the majority of organizations. In foreign transactions, A.G. Barr must adhere to all policies and regulations, including tariffs, wage laws, and registrations. For instance, the corporation was only able to enter into Russia following the demise of the communist dictatorship.

The economic considerations are another external aspect that affects the operation of Barr Plc. These variables impact the product's demand and profit margins. In 2002, the value of the pound was greater than that of the euro, resulting in higher production costs in Britain. At this time, it was less expensive to import from Euro-using countries than to create locally. This scenario compelled Barr to decrease Irn-Bru pricing by 30%. In spite of intensive advertising and marketing initiatives, a franchise failed as a result of the economic collapse in the country.

Every firm operates with the goal of serving customers' requirements profitably. Therefore, any form should address the needs of its customers, taking social considerations into account. The demand for Irn-Bru is determined by the purchasing patterns of its customers. To affect the purchasing pattern, the company conducts intensive advertising to encourage more people to buy its products. Additionally, the organization encounters low demand when consumer real income is low, as was the case in 2002 when the British pound was overvalued relative to the euro. A.G. Barr conducts routine market surveys that result in the development of a new brand or a rebranding in order to determine the needs of its customers. Based on the results of such studies, Barr has rebranded Irn-Bru and Tizer to reflect client preferences.

The dynamism of technology necessitates that businesses and organizations take extreme measures to enhance their production mechanisms in order to benefit from economies of scale resulting from large-scale productions. Second, the firm must create a more efficient system to facilitate management and boost innovation. A.G. Barr Plc has embraced the most recent industrial technology that cuts costs while improving output. In addition to using the internet for advertising and training, the business has also implemented a management system for production administration and coordination.

In addition to complying with environmental concerns, the company recycles its product containers. In 2002, the organization has conducted a recycling campaign with schools, a significant indication of their concern for the environment.

Relationship between Barr and the External Environment

Barr has endeavored to build a positive relationship with the government in order to facilitate a seamless functioning. The organization has accomplished this by following to all registration requirements and business policies in each country in which it operates. The organization's capacity to cultivate positive relationships with governments has enabled it to negotiate numerous Franchise contracts, such as KLP.

The American companies API and Pepsi Bottling Group (PBG)

Barr's has overseen the development of environmentally friendly packaging, such as the recyclable bottles used for school promotions. Other products are packaged in glass containers, which are less harmful to the environment.

Barrr's has strengthened their position on the social front. It has endeavored to guarantee that all of its items are desirable and grab the public's attention. In 2003, concertgoers received free Irn-Bru samples; across 2002, Barrs sponsored a series of events in Scotland; and in the same year, Irn-Bru sponsored the Christmas and New Year's Carnival. All of this sponsorship has increased Barr's sales revenues by improving its brand recognition.

Barr has adopted technology extensively. Principally, technology has been successfully implemented in the management and production processes, hence cutting production costs and enhancing the IT system. In addition, Barr's has done an exceptional job incorporating online advertising. All of these factors have helped the company solidify its market position through effective competition with its rivals.

A G Financial Situation

Likely Valuable Information for Finsbury Growth Trust: A Stakeholder in A G Barr Plc

As an organization stakeholder, Finsbury would be interested in the organization's performance management. Moreover, the stakeholder would be interested in the management style of the organization. Similar to other shareholders, Finsbury is interested in accounting data that depict the market position of the company.

Having provided 4.01 percent of A.G. Barr's total capital, Finsbury has an interest in the organization's operations. The stakeholders are interested in profit and loss numbers, particularly earnings per share. From 1999 to 2001, the companies' dividend earnings have increased as follows: In the years 44.07p, 44.42p, and 50.17p, dividends were paid out at 44.07p, 44.42p, and 50.17p, respectively. In 2002, dividends were paid out at 38.47p, and the following year they grew to 43.78p. This information allows stakeholders to determine the annual return on their investments. The third piece of information of significance to FinsBurry growth trust is the cash flow statement's balance. In 2002, the company's negative balance was -3110. This indicated that the organization would have difficulty satisfying its current obligations.

However, the company was able to reverse its dismal performance in 2003 and posted a cash flow balance of $7,441. A cash flow statement with a positive balance implies that the company is headed in the right path because it can meet all of its obligations. In contrast, a negative result might prompt shareholders to reconsider their decision to sell or retain their shareholding.

Relevant information for Managers and shareholders

Both Finsbury and Barr's management are interested in the cash flow statement of the firm. The cash flow statement assists the company in evaluating its present liquidity performance. The statement shows the organization's liquidity in both paper currency and bank deposits. After analyzing the current liquidity situation, management decides what steps to take to limit the mess, while stakeholders decide whether or not to dispose of their shares. In 2002, a negative balance of $4,110 pushed management to reduce expenditures, which contributed to a positive balance of $7,441.

For managers, the cash flow statement indicates how much money the firm has to pay its present liabilities, such as loan interest, taxes, and creditors. The Confederation of British Industry (CBI) performed a survey which indicated that up to 21 percent of businesses operating in a favorable climate fail owing to insufficient cash flow despite having positive profitability ratios. The cash flow statement enables managers to determine if a business has a chance of surviving or is doomed to fail.

In contrast, stakeholders utilize the cash flow statement to analyze whether or not the company is completing its responsibilities. In contrast to the profit and loss account, which shows profit margins even when the company is struggling to satisfy its current liabilities, the statement of cash flows does not indicate profit margins. In 2002, for example, the profit and loss account reflected a profit of 10,487 but the cash flow statement reflected a negative value of 3,110. If one depends solely on the profit and loss statement, he or she will be incorrect and unable to determine the company's liquidity condition.

However, the cash flow statement provides a comprehensive picture of the company's operations. In addition, the cash flow statement demonstrates the organization's capacity to finance the purchase of new fixed assets. With this knowledge, stakeholders will be able to decide whether to liquidate the company or wait for its imminent demise.

Positives and negatives of franchising

Barr has already entered into a number of franchise agreements. The company manufactures several brands for which it has gained franchise licensing. It distributes Orangina, for instance, after acquiring a franchise license from a French company. There was some doubt over the franchise license when the French company's ownership was uncertain. This exemplifies one difficulty associated with franchising agreements. Before signing a franchise agreement, the corporation must therefore anticipate potential obstacles.

A decision to engage in another franchise would provide Barr plc with a fresh opportunity to sell its diverse product lineup. Franchise agreements have enabled Barr's to enter new markets such as the United States, France, and Russia via API, Pernod Ricard, and KLP, respectively. Through these franchise agreements, Barr has been able to consolidate its revenue expenditures and expand its global reach. Consequently, a new franchise arrangement would enable the firm to appeal to a new region and gain the chance to extend its brand.

A further advantage of signing a new franchise agreement would be taking advantage of the established marketing channel. Designing and establishing a new distribution channel is a time- and resource-intensive process. Thus, an opportunity to use the already established channels will save the organization time and resources. Additionally, the organization gains

Cash Budget, Managerial Financing And Accounting Extended Essay Help Biology

Introduction

Bradley Corporation is a fast increasing British maker of specialized photocopiers. The company's sales budget for the coming year reflects an upward business trend. The company anticipates that sales budget projections will be met or exceeded through the implementation of effective business policies and initiatives. To secure appropriate cash flow for the anticipated sales increase, the company must establish a precise cash budget for the coming year. In this assignment, the cash budget for the company is developed on a monthly (3-month) basis, taking sales projections into account.

a summary of the budgeting

A cash budget is a technique used for planning and controlling a company's receipts and expenditures over a specified time period. The time period might vary from company to company, such as monthly, daily, or weekly cash budgets. The cash budget is developed based on the cash prediction. The following planned cash flow statement illustrates the cash required for the expansion of sales throughout the months of April, May, and June. This cash flow statement is meant to provide an overview of the business's total cash requirements and the anticipated sources of cash flow. The corporation anticipates maintaining its outstanding debt collection record in the coming years. Uncollectible accounts are small, hence they should not be factored into this study. The company's main expense, which accounts for half of sales, is the purchase of raw materials.

Table 1 monthly Cash Budget for Dadley Corporation (3 months)

Particulars April in pounds May in £ June in £

Opening balance 100000 123200 523200

Receipts(A)

sixty percent of transactions are conducted in cash 1320000 1500000 1680000

Credit sales (40%) 720000 880000 1000000

Total(A) 2140000 2503200 3203200

Payments(B)

816 000 952000 1072000 (80%) raw ingredients

Uncooked materials (20% 188000 204000 238000

Wages (20% of revenue) 440000 500000 560000

Salary 80000

80000

Increase 110000

110000

Insurance 60000

60000

Utilities 50000

50000

Company tax $2,44,800

Materials and facilities 28000 324000

Tax

60000

Interest

8000

Total(B) 2016800 1980000 2238000

Balance at the end of the period (A-B): 123,200 523,200 965,200

Discussion regarding the significance of the cash budget for a quickly expanding business.

Cash budget is an important financial management tool for the planning and control of working capital to guarantee its solvency. It gives vital information on planning, management, and performance evaluation. The systematized production of a cash budget that can be used to make crucial future decisions. Using a thoroughly designed cash budget allows for adequate financial control. By assessing actual performance and comparing it to planned performance, it is feasible to exercise control. Budgets are essential for the planning and management of a business's financial operations.

There are two primary approaches to short-term cash forecasting: 1) the receipts and expenditures method 2) the net income adjusted approach The most prevalent method is the receipts and disbursements method, which uses weekly or monthly projections. In the revenues and disbursements technique, the cash inflows and outflows for a certain time period are summarized. The adjusted net income approach predicts over a period of few months to one year. The first stage in developing a cash budget is to forecast sales and the associated cash streams. The monetary outflows are then estimated. It consists of expenses such as wages, salaries, taxes, interest, etc. The net cash balance is derived from the monthly cash inflows and outflows. This helps determine whether the company has surplus or insufficient funds.

The budgeting process allows the managers of Dadley to have a forward-looking view and helps them to identify the best opportunities and create rules for maximizing those opportunities. It also enables them to foresee difficulties that may arise during business operations, allowing for timely implementation of measures to avoid or mitigate their impact. The company's cash budget serves as a road map for the upcoming financial term. Dadley Corporation's cash budget is crucial because it is a fast developing business. The business anticipates a high growth rate, and as a result, it must maintain a sufficient cash flow in order to conduct its operations efficiently. During a moment of rapid expansion, cash budget is a crucial factor for the company.

Conclusion

Every organization creates a cash budget that details receipts and expenditures. Depending on the nature of the firm, it may be prepared quarterly or annually. The preparation of a cash budget facilitates the planning of the company's short-term needs. It demonstrates the firm's ability to pay its liabilities and expenses. A proper cash budget facilitates the identification of actual cash inflows and outflows. A monthly cash budget aids in the estimation of cash balances at the end of each month and hence aids in the monitoring of short-term cash shortages.

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The Level Of National Health Care Expenditures In The USA Extended Essay Help Biology

Introduction

The price of healthcare has been on the rise for an extended period of time. The total health expenditures in the United States have surpassed two trillion dollars during the past two years. Over the previous two decades, the expenditure trend has consistently increased. In this context, healthcare sector players have attempted to develop Medicare cost-reduction initiatives for the United States. There has been significant difficulty among healthcare consumers in paying their expensive medical costs. For instance, in the previous two years, the average cost of health care per inhabitant in the United States was around $7,600. This constituted around 16% of the nation's gross domestic product. Realistically, this number has stayed greatest among wealthy countries. Despite the fact that Americans derive a number of ancillary benefits from health care, the mounting expenses of health care and the current global economic collapse, which has resulted in a gross deficit, have significantly hampered the methods used to finance the health care sector. This article tries to comment on current healthcare expenditures in the United States as well as provide a growth outlook for the system.

Current national health care expenditure levels

Even in the present, the rising cost of health care expenditures in the United States remains a major worry. It has become a major source of concern for the government, businesses, and individuals. The current health care expenditures account for around 17 percent of the gross domestic product. In 2009, the United States spent $2.5 trillion on health care, a level that has persisted until the present day. In addition, the US government has invested a substantial amount of resources towards the development of its health care program. This is counter to the patterns observed in other industrialized nations (Kaiser Commission on Medicaid and the Uninsured, 2008).

The national expenditure on health in hospitals and other clinical services exceeds fifty percent of overall expenditures. Only approximately 10 percent of the budget is allocated for medicine purchases.

In addition, the expenditure on health services has not been reviewed critically because so much focus has been placed on the ratio between the expense of health care per individual and the total amount accessible. About two-thirds of health care expenditures are allocated to the care of barely 10 percent of the U.S. population, while 21 percent of total health care expenditures are allocated to fewer than 2 percent of the population. In addition, the remaining fifty percent of the population is served by approximately four percent of the overall health care budget.

The commercial and public sectors contribute significantly to the funding of health expenditures. 54 percent of expenditures originate from the private sector, which is slightly greater than the public sector. In addition, insurance companies operating within the private sector account for approximately 63% of total private health expenditures. 13 percent of health care costs are covered by charitable donations. In addition, the number of projects done by CMS is declining and is projected to decline even further in the coming years.

Current health care expenditures in the United States have a considerable impact on a variety of main stakeholders, including commercial organizations and individuals. For instance, the public domain faces a spending constraint when it must delve deeper into its pockets. In addition to the cost-sharing system that must be paid at the time health care services are rendered, insurance premiums remain high.

Whether the spending is excessive or insufficient

It is obvious from a review of the present health care expenditures in the United States that the costs are exceedingly high and impose a significant financial burden on the population. The increased spending rates throughout the years have had a negative effect on the population. 20 percent of U.S. citizens are unable to pay their medical costs, and as a result, they struggle greatly to fulfill this glaring financial necessity, according to a recent survey.

Moreover, individual families struggle greatly to cover their health care costs, so placing a financial burden on them. In addition to the standard health care coverage, patients incur additional out-of-pocket expenses that are determined by the nature of their specific medical coverage. The estimated percentage of additional fees in 2006 was 32%, and this figure has continued to climb to the present day. Those with low health spending are negatively impacted by out-of-pocket expenses. From this perspective, the nation should reexamine its unquestionably high health care expenses in order to cut medical spending, which has already reached its pinnacle and places a significant financial burden on the populace.

Moreover, the private sector is reported to incur higher health care costs than the public sector. This means that the majority of firms and individuals are not covered by public countries (Kaiser Commission on Medicaid and the Uninsured, 2008).

A straightforward interpretation of this scenario is increased health care expenditures due to the significantly higher rates applicable in the private sector.

Health Care Modifications

The government should focus more on hospitals and pharmaceuticals since they will ensure infrastructure and medical supplies in contrast to the existing situation, in which the country spends a great deal of money on coverage (Centers for Medicare and Medicaid Services, 2010). These companies have long benefited from the majority of health care premium revenues, to the financial detriment of patients and businesses who pay for coverage. In reality, the inclusion of the public option in the health care reform plan represents a significant step toward achieving a more equal and less lopsided health care system.

The future financial requirements of the healthcare system

Numerous skeptics have criticized the current health care system in the United States as inefficient and unfavorable to both individuals and corporations. Nonetheless, political and socioeconomic issues have continued to influence the current state of the health care system (Catlin, 2010). In addressing this missing connection, the political class has endeavored to maintain a careful balance with limited success. Consequently, the future fiscal needs of the U.S. health care system will be highly dependent on the political willpower required to implement effective and pragmatic changes to the current health care structures and procedures. In addition, the insurance industry must be reorganized to provide a more business-friendly investment environment by lowering the coverage prices, which are still excessively high at present. This will spur expansion not only in the health care system but also in other government sectors. It is crucial to stress that unless the US health care system is redesigned and given a facelift, the public will continue to spend more, resulting in a deeper division of US citizens based on their capacity to pay for medical expenses.

Considering the health care requirements

The cost of health care expenditures in the United States has been substantial and continues to rise over time. The financial strain placed on individuals and companies cannot be overstated. As the health care system continues to elicit more negative responses and discontent from the aforementioned categories, it is imperative to fulfill their needs. For example, the expense of running company and other investments is becoming increasingly burdensome due to health care costs (Centers for Medicare and Medicaid Services, 2010). Consequently, many investors fear capital expenditures that may not deliver favorable returns. As a result, the low level of investments will result in a decrease in the Gross Domestic Product as well as a decline in employment rates and job losses. In order for the U.S. population to experience a brighter future, it is crucial to meet these developing health care demands.

How do you envision these expenditures being funded?

A favorable future for the U.S. health care system will mostly depend on finance strategies that reduce the estimated cost of health insurance coverage. As stated previously, the health care system need other funding streams in addition to its current sources of revenue. With the passage of the health care reform bill into law and its subsequent implementation, the cost of health care will decrease proportionally due to the expansion of general revenue streams. Moreover, the social insurance plan might be viewed as an additional source of money for health care. This would not only result in lower insurance premiums, but will also encourage the public to choose the less expensive option, which is highly competitive with the public option recommended by Congress (Catlin, 2010). Similarly, as much as social insurance may be considered a feasible source of finance, private insurers will also offer the necessary funding for health care demands. Lastly, there are the out-of-pocket expenses incurred when seeking health care services.

Conclusion

The examination of healthcare expenditures is essential for determining how spending on the health care system should be governed. In light of the fact that a relatively small number of individuals account for the majority of spending, the rising costs of medical coverage are cause for serious concern. This unbalanced health care system requires adjustments and a complete overhaul. The future demands of the system cannot be ignored, despite the fact that the existing national health budget has generated more problems than answers. Consequently, a health care system that accommodates all stakeholders fairly is required. In spite of this, it has been difficult to strike a balance between adopting a powerful health care plan and protecting self-serving political interests with piecemeal and few pragmatic adjustments. Nonetheless, it is still conceivable to develop a health care system that may be paid through different means.

References

Catlin's (2010). Expenditures on healthcare in the United States, economist, Parts C & D Actuarial Group. The Actuary's Office of the Centers for Medicare and Medicaid Services. Presentation on Alumni Day at SIPA. Medicare and Medicaid Services Centers (2010). Data on national health expenditures. Kaiser Commission on Medicaid and the Uninsured (2008). Eligible and Medicare Part D”.

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Introduction To Finance Extended Essay Help Biology

INTRODUCTION TO FINANCE: Finance is the integral part of business. The economic development of any country, depends upon the ‘existence of a well- organized financial system. It is the financial system, which supplies the necessary financial input for the production of goods and services, which in turn promotes the well-being, and standard of people of the country. Finance, and function of finance are the part of the economic activity. Finance is the essential, need for all type of organization viz., small, medium, large-scale industries, and agriculture and service sector. Over the 60 years of independence, the availability of finance, has been made easy through functioning of commercial banks, development banks and primary markets. But all these services and instruments are associated, with different types of costs. Hence, it had become a necessity to make use of such sources not only to recover the cost but also to increase, the wealth of investors. Contrary to this, the new economic reforms created a challenging, environment in the economy. This calls for effective utilization of funds, to yield the pre-determined returns of a firm’s success and its survival, depends upon how efficiently it is able to generate funds, as and when needed. Finance, holds the key to all activities. The Sanskrit says, ‘Arthasachivah’ which means, ‘Finance’ reigns supreme’, speaks volume for the significance of the function, of finance in any organization. According to Paul G. Hassings..,

‘Finance is the management of the monetary, affairs of a company. It includes determining what has to be paid for the money of the best terms available, and devoting the available funds to the best uses’.

‘Finance’ guides and regulates, investment decisions and expenditures. The expenditure decision may pertain, to recurring expenditure or they may be about capital budgeting. To get the best out of the available funds, is major task of finance. The finance manager, has to perform this task most efficiently if he is to be successful. The finance function, does not draw any distinction between the private sector and the public sector. It is important, even indispensable to the both sectors, even the government treats finance as a, signpost to control a measure what it has achieved or propose to achieve. It may be rightly, considered as the sinew of any business activity, and that is how its importance is recognized in any branch of science. Every business activity requires financial support, because financial viability, is the center theme of any business preposition. This point of view is well brought out by Mr. A.L. KINGSHOTT, who states.

‘Finance is the common denominator for a vast range of corporate objectives, and the major part ,of any corporate plan must be expressed in financial terms’.

Financial decision, must be viewed in the light of financial viability of its financial outcomes. It is difficult to conceive a policy decision, which does not have financial implications. Moreover, business activities are not mutually exclusive; there dependence on each other, and can be measured only in terms of finance. Any economic transaction, consists of buying and selling, which implies money transactions, but it may not involve immediate payment of money, as there may be credit terms involved. In any transaction therefore, whether it is buying or selling, the payment of money, at present or in future, is involved.

FINANCIAL STATEMENTS

An organization communicates, its financial information to the users through financial statements and reports. Financial statement contains summarized information of the organizations – financial affairs, organized in a systematic form. These statements comprises of the income statements or profit and loss account and the position statements or the balance sheet.

To give a full view of the financial affairs, of the undertaking it is also necessary to include statement of retained earnings, a statement of changes , in the financial position and a few schedules such as schedules of fixed assets, and schedule of debtors.

Income Statement: The profit and loss account set out income as well as expenses of the same period and after matching the two, the difference that is net profit or net loss, is shown as the difference between the two sides of the account. Thus, the earning capacity and the potential of the organizations are reflected by its profit and loss account.

Balance Sheet: Also known as the position statement, displays all the total resources of a business and the owners, creditors equity in these resources. It indicates the statement of affairs of the business at a particular moment of time and thus, its nature.

Profit and Loss Appropriation account: Also known as statement of retained earnings, is generally a part of the profit and loss account. It shows, how the profit of the business for the accounting period is appropriated, towards reserve and dividend and how much of the same is carried forward, as retained earnings

Fund Flow Statement: Also known as the statement of changes in financial position, summarizes the changes in the assets, liabilities and owners’ equity between two balance sheet dates. Thus, it is a statement of flows, i.e. it means the changes have been taken in the financial position of the firm of two balance sheet dates. It summarizes the sources, and uses of the funds obtained.

FINANCIAL ANALYSIS

Financial analysis, is the process of identifying the financial strength and weakness of the firm by properly establishing, relationships between the items of the balance sheet and profit and loss account. The purpose of financial analysis is, to disclose the information available in the financial statements so as to judge the profitability, and financial health of the organization.

The first task of the financial analyst is to select the information relevant to the decisions under consideration from the total information available in the financial statement. Secondly, to arrange the information in a way that would highlight the significant relationships.

Finally, to interpret and draw inferences, and conclusions. In brief, financial analysis, is the process if selection, relation and evaluation of profitability and financial soundness and health of the organization.

TECHNIQUES OF FINANCIAL STATEMENT

A financial analyst, analyses the financial statement by selecting the appropriate techniques according to purpose of the analysis. Financial statements may be analyzed by means of any of the following techniques:

‘ Comparative Statement analysis.

‘ Common Size Statement analysis.

‘ Trend analysis.

‘ Ratio analysis.

‘ Fund Flow Statement.

‘ Cash Flow Statement.

‘ Cost Volume Profit analysis.

COMPARATIVE ANALYSIS

Comparative Analysis means, comparison of two or more comparable alternatives, processes, products, qualifications, sets of data’s, systems, etc. In accounting, for example, changes in a financial statement’s items over, several accounting periods could be presented together to detect the emerging trends in the, firm’s operations and results.

Comparative Analysis is performed by professionals, who prepare reports using financial tools and techniques that make use of information taken from financial statements and the other reports. These reports are usually, presented to top management as one of their base in making business decision.

These decisions include the following:-

‘ Continue or discontinue in its main operation or part of its business;

‘ Make or purchase certain materials, in the manufacture of its product;

‘ Acquire or rent/lease certain, machineries and equipment in the production of its goods;

‘ Issue stocks or negotiate for a bank loan, to increase its working capital;

‘ Make decisions regarding investing and lending capital;

‘ Other decisions that allow management to make an, informed selection on various alternatives in the conduct of its business.

Comparative analysis often assesses the firm’s:-

1. Profitability ‘ Firm’s ability, to earn income and sustain growth in both short-term and long-term. A company’s degree of profitability, is usually based on the income statement, which reports on the company’s results of operations

2. Solvency ‘ Firm’s ability to pay of its obligation to creditors and third parties in the long term.

3. Liquidity – its ability to maintain a positive cash flow, while satisfying immediate obligations.

4. Stability- the firm’s ability is to remain in business in the long run, without having to sustain significant losses, in the conduct of its business. Assessing a company’s stability requires the use of the income statements and the balance sheet, as well as other, financial and non-financial indicators.

Methods of Comparative Analysis

Comparative analysts often compare on the basis of following things:

‘ Past Performance – Across historical time periods, for the same firm (the last 5 years for example),

‘ Future Performance – Using historical figures and certain, mathematical and statistical techniques, including present and future values, This extrapolation method is the main source, of errors in financial analysis as past statistics can be the poor predictors of future prospects.

‘ Comparative Performance – Comparison between the similar firms.

Comparing financial ratios is merely one way of conducting, financial analysis. Financial ratios face several theoretical challenges:

‘ They say little about the firm’s prospects, in an absolute sense. Their insights about, relative performance, require a reference point from other time periods or any similar firms.

‘ One ratio, holds little meaning. As indicators, ratios can be logically interpreted in at least two ways. One can be partially overcome this problem by combining several related ratios, to paint a more comprehensive and exact picture of the firm’s performance.

‘ Seasonal factors, may prevent year-end values from being representative. A ratio’s values may be distorted as the account balances will change from the beginning to the end of an , accounting period. Use average values, for such accounts, whenever it is possible.

‘ Financial ratios, are no more objective than the accounting methods employed. Changes in accounting policies, or choices can yield drastically different ratio values.

Financial analysts, can also use percentage analysis which involves reducing a series of the figures as a percentage of some base amounts. For example, a group of items can be expressed, as a percentage of net income. When proportionate changes in the same figure, over a given time period expressed as a percentage is known as horizontal analysis. Vertical or common-size analysis, reduces all items on a statement to a ‘common size’ as a percentage of some base value, which assists in the comparability with other companies of different sizes. As a result, all Income Statement items are divided by Sales, and all the other Balance Sheet items are divided by Total Assets.

Another method is, comparative analysis. This provides a better way to determine trends. Comparative analysis, presents the same information for two or more time periods and is, presented side-by-side to allow for easy analysis.

BALANCE SHEET BASICS

In financial accounting, the balance sheet or statement of financial position is a summary of the financial balances, of a sole proprietorship, a business partnership or a company. Assets, liabilities and ownership equity, are listed as of a specific date, such as to the end of its financial year. A balance sheet is often described as a “snapshot of a company’s financial condition”. The balance sheet is the only statement which applies to a single point at time of a business’ calendar year. Understanding balance sheet, is very important because it gives an idea of the financial strength of a company at any given point of time.

The various components of balance sheet are as follows:-

‘ Assets: – Anything tangible or intangible that is capable, of being owned or controlled to produce value and that is, held to have positive economic value is considered as an asset.

‘ Gross block: – The total value of all the assets that a company own’s and value is determined by the amount ,it cost to acquire these assets. It is inclusive of depreciation, that is to be charged on each asset.

‘ Net block: – If the gross block is less accumulated depreciation on assets. Net block is actually what; the asset is worth to the company.

‘ Capital Work-In-Progress: – sometimes, at the end of the financial year, there is some construction or installation going-on in the company. Which is not complete, such installation is recorded in the books as: capital work in progress because it is asset for the business.

‘ Investments: – If the company has made some, investments out of its free cash, it is recorded, under the head investments.

‘ Inventory: -The raw materials, work-in-process goods and completely finished goods that are considered to be the portion of a business assets which are ready or will be ready for sale.

‘ Receivables: – include the debtor’s of the company, i.e., it includes all those accounts which are to give money back to the company.

‘ Other Current Assets: – include all the assets, which can be converted into cash, within a very short period of time like cash in bank etc.

‘ Liabilities:- In financial accounting, a liability is defined as an obligation of an entity, arising from past transactions or events, the settlement of which may result in the transfer or use of assets, provision of services, or other yielding of economic benefits in the future.

‘ Share Capital: – Share capital or issued capital refers to as the portion of a company’s equity that has been obtained by trading stock, to a shareholder for cash or an equivalent item of capital value. Share capital usually comprises the nominal values of all shares issued, and less those repurchased by the company. It includes both ordinary shares and preference shares. If the market value of shares is greater than their nominal value (value at par), the shares are said to be at a premium, which is also called as share premium.

‘ Reserves and surpluses: – Amount appropriated out of earned surplus, retained earnings for future plan or unforeseen expenditure. It includes, the free reserves of the company which are built out of the genuine profits of the company. Together they are known as net worth of the company.

‘ Total debt: – It includes the long term and short debt of the company. Long term is for a longer duration, usually for a period more than 3 years like debentures. Short term debt, is for a lesser duration, usually for less than a year like bank finance for the working capital.

‘ Creditors: – They are those entities to which the company owes’s money.

‘ Other Liabilities and Provisions: – It includes, all the liabilities that do not fall under any of the above head and various provisions made.

PROFIT AND LOSS STATEMENT

Profit and Loss Statement which is also known as the Income Statement is a company’s financial statement that indicates how the revenue, which is money received from the sale of products and services, before expenses are taken out, also known as the “top line” is transformed into the net income, which is the result after all revenues and expenses have been accounted for, also known as the “bottom line”. It displays, the revenues recognized for a specific period, and the cost and expenses charged against all these revenues, including write-offs (e.g., depreciation and the amortization of various assets) and taxes. The purpose of the income statement is to show manager’s and investors whether the company made or lost money, during the period being reported.

Items in Profit & Loss Statement

Operating Expenses

‘ Revenue: -Cash inflows, or other enhancements of assets of an entity during a period from delivering, or producing goods, rendering services, or other activities that constitute the entity’s ongoing, major operations. It is usually presented as the sales minus sales discounts, returns, and allowances.

‘ Expenses: – Cash outflows, or other using-up of assets or incurrence of liabilities during a period, from delivering or producing goods, rendering services, or carrying out other activities that constitute, the entity’s ongoing major operations.

‘ General and Administrative Expenses: -Represent expenses, to manage the business; which includes salaries of officers/executives, legal and professional fees, utilities, insurance, depreciation of office building and the equipment, office rents, office supplies, etc.).

‘ Selling Expenses: -It represents, expenses needed to sell products which include salaries of sales people, commissions, and travel expenses, advertising, freight, shipping, depreciation of sales store buildings and equipment, etc.

‘ R & D Expenses: -Investigative activities, that a business chooses to conduct with intention of making a discovery that can either lead to the development of a new products or procedures, or in the improvement of existing products or procedures.

‘ Depreciation/Amortization: -It is the charge, with respect to fixed assets / intangible assets that have been capitalized, on the balance sheet for a specific accounting period. It is a systematic and rational allocation of cost, rather than the recognition of market value decrement.

Non-operating Expenses

‘ Other Revenues or Gains: -They are, revenues and gains from other than primary business activities (e.g. rent, income from patents). It also includes unusual gains, that are either unusual or infrequent, but not both (e.g. gain from sale of securities or gain from disposal of fixed assets).

‘ Other expenses or losses: – Expenses or losses which are not related to primary business operations, (e.g. foreign exchange loss).

‘ Finance costs ‘ It is the cost of borrowing from various creditors (e.g. interest expenses, bank charges).

‘ Income tax expense: – It is the sum of the amount payable to tax authorities for the current reporting period (current tax liabilities/ tax payable) and the amount of deferred tax liabilities (or assets).

Irregular Items

They are reported separately, because this way the user can better predict future cash flows. Irregular items most likely may not appear in next year. These are reported as net of taxes.

‘ Extraordinary items: -They are both, unusual (abnormal) and infrequent, for example, unexpected natural disaster, expropriation, prohibitions, under new regulations. [Note: natural disaster, might not qualify depending on location (e.g. frost damage would not qualify in Canada, but would in the tropics).

‘ Changes in accounting principles: -For example, deciding to depreciate, an investment property that has previously not been depreciated. However, changes in the estimates (e.g. estimated useful life of fixed assets) do not qualify.

‘ Discontinued operations: -These are the most common type of irregular items. Shifting business location, stopping production temporarily, or changes due to technological improvement, do not qualify as discontinued operations.

1.2 SPECIFIC INTRODUCTION

RETAIL BACKGROUND OF INDUSTRY

The Indian retail industry, is divided into organized and unorganized sectors. Organized retailing, refers to trading activities undertaken by licensed retailers, that is, those who are registered for sales tax, income tax, etc. These include the corporate-backed, hypermarkets and retail chains, and also the privately owned large retail businesses. Unorganized retailing, on the other hand, refers to the traditional formats of the low-cost retailing, for example, the local kirana shops, owner manned general stores, paan/beedi shops, convenience stores, hand-cart and pavement vendors, etc. India’s retail sector is wearing new clothes and with a three-year compounded annual growth rate of 46.64 per cent, retail is the fastest growing sector, in the Indian economy. Traditional markets, are making way for new formats such as departmental stores, hypermarkets, supermarkets and specialist stores. Western-style malls, have begun appearing in metros and second-rung cities alike, introducing the Indian consumer, to annul paralleled shopping experience. The Indian retail sector, is highly fragmented with 97 per cent of its business being run by the unorganized retailers, like the traditional family run stores and corner stores. The organized retail however is at a very nascent stage, though attempts are being made to increase its proportion to 9-10 per cent by the year 2015 bringing in huge opportunities for prospective new players. This sector is the largest source of employment after agriculture, and has deep penetration, into rural India generating more than 10 percent of India’s GDP.

The last few years witnessed immense growth by this sector, the key drivers being

the Changing consumer profile and demographics, increase in the number of international brands, available in the Indian market, economic implications of the Government increasing urbanization, credit availability, improvement in the infrastructure, increasing investments in technology, and real estate building a world class shopping environment for the consumers. In order to keep pace with the increasing demand, there has been, a hectic activity in terms of entry of international labels, expansion plans, and focus on technology, operations and processes .This has led, to more complex relationships involving suppliers, third party distributors and retailers, which can be dealt, with the help of an efficient supply chain. A proper supply chain will help to meet the competition head-on, manage stock availability; supplier relations, new value-added services, cost cutting and most importantly reduce the wastage levels in fresh produce.

Large Indian players: like Reliance Ambani’s, K.Rahejas, Bharti AirTel, ITC and many others are making significant investments, in this sector leading to emergence of big retailers who can bargain with suppliers to reap, economies of scale. Hence, discounting is becoming, an accepted practice. Proper infrastructure is a pre-requisite in retailing, which would help to modernize India and facilitate rapid economic growth. This would ,help in efficient delivery of goods and value-added services to the consumer making a higher, contribution to the GDP. International retailers see India as the last retailing, frontier left as the China’s retail sector is, becoming saturated. However, the Indian Government restrictions on the FDI are creating, ripples among the international players like Walmart, Tesco and many other, retail giants struggling to enter Indian markets. As of now the Government has, allowed only 51 per cent FDI in the sector to ‘one-brand’ shops like Nike, Reebok, etc. However, other international players are taking alternative routes to enter ,the Indian retail market indirectly via strategic licensing agreement, franchisee, agreement and cash and carry wholesale trading (since 100 per cent FDI is allowed, in wholesale trading).

RETAIL INDUSTRY

India has one of the largest numbers, of retail outlets in the world of the 12 million retail outlets present in the, country, nearly 5 million sell food and related products. Though the market has, been dominated by unorganized players, the entry of domestic and international, organized players is set to change the scenario.

Organized retail segment has been ,growing at a blistering pace, exceeding all previous estimates. According to a, study by Deloitte Haskins and Sells, organized retail has increased its share, from 8 percent of total retail sales in 20012 to 10 percent in 2013. The, fastest growing segments have been the wholesale cash and carry stores, (150 percent) followed by supermarkets (100 percent) and hyper markets, (75-80 percent). Further, it estimates the organized segment to account for 25 per cent of the total sales by 2014.

India retail industry is the, largest industry in India, with an employment of around 8% and contributing, to over 10% of the country’s GDP. Retail industry in India is expected to rise, 25% yearly being driven by strong income growth, changing lifestyles, and, favorable demographic patterns.

It is expected that by, 2016 modern retail industry in India will be worth US$ 200-225 billion. India, retail industry is one of the fastest growing industries with revenue expected, in 2014 to amount US$350 billion and is increasing at a rate of 5% yearly. A ,further increase of 7-8% is expected in the industry of retail in India by growth in ,consumerism in urban areas, rising incomes, and a steep rise in rural consumption. It has further been predicted that the retailing industry in India will, amount to US$ 21.5 billion by 2015 from the current size of US$ 7.5 billion.

Shopping, in India has witnessed a revolution with the change in the consumer buying, behavior and the whole format of shopping also altering.

Industry, of retail in India which has become modern can be seen from the fact that there, are multi-stored malls, huge shopping centers, and sprawling complexes ,which offer food, shopping, and entertainment al under the same roof.

India retail, industry is expanding itself most aggressively; as a result a great demand for, real estate is being created. Indian retailers preferred means of expansion is ,to expand to other regions and to increase the number of their outlets in a city,. India retail industry is progressing well and for this to continue retailers as well, as the Indian government will have to make a combined effort.

Retail sector, one, of India’s largest industries, has presently emerged as one of the most dynamic, and fast paced industries of our times with several players entering the market.

India is being, seen as a potential goldmine for retail investors from over the world. India, gets 2nd position according to AT Kearney’s annual Global Retail Development, Index (GRDI). India earned $511 billion in the year of 2012 and drawing both, local as well as global players. Organized retail accounts still less than 5% of the, market is expected to grow at CAGR of 40%, from $20 billion in 2007 to $107, billion by 2013 and to $1.3 trillion by 2018, at a CAGR of 10%. India has one, of the largest numbers of retail outlets in the world. One of the 12 million retail, outlets, present in the country, nearly 5 million sell food and related products. Though, the market has been dominated by unorganized player, the entry of domestic, and international organized players is set to change the scenario.

As the contemporary, retail sector in India is reflected in sprawling shopping centers, multiplex- malls, and huge complexes offer shopping, entertainment and food all under one roof, the concept of shopping has altered in terms of format and consumer buying behavior, ushering in a revolution in shopping in India. This has also contributed to large, scale investments in real estate sector with major national and global players, investing in developing the infrastructure and construction of the retailing, business.

The retailing configuration, in India is fast developing as shopping malls are increasingly becoming familiar, in large cities. When it comes to development of retail space specially the malls, the Tier, II cities are no longer behind in the race. If development plans till 2007 is studied, it shows the projection of 220 shopping malls, with 139 malls in metros and the, remaining 81 in the Tier II cities. The government of states like Delhi and, National Capital Region (NCR) are very upbeat about permitting the use of, land for commercial development thus increasing the availability of land for, retail space; thus making NCR render to 50% of the malls in India.

Wal-Mart, the world’s largest retail, chain, recently joined Bharti to operate within India. Some MNC giants already, serving from the past couple of years like SPAR group, Carrefour, Marks &, Spencer, Metro. Local retailers such as Future group, RGP group and Reliance, have all taken an early lead due to their aggressive expansion plans.

The outlook for private consumption, has become more negative and customers are becoming more cautious. The retail, sector is concentrated. Indian retail chains are meeting the stiff competition, through increased efficiency, centralizing purchases, forming international, alliances and expanding operations.

INDIAN RETAIL INDUSTRY- ITS GROWTH, CHALLENGES AND OPPURTUNITIES.

As the contemporary retail, sector in India is reflected in sprawling shopping centers, multiplex- malls, and huge complexes offer shopping, entertainment and food all under one roof, the concept, of shopping has altered in terms of format and consumer buying behavior, ushering, in a revolution in shopping in India. This has also contributed to large- scale, investment in real estate sector with major national and global players investing, in developing the infrastructure and construction of relating business.

The trends that are driving the growth of retail sector in India are:

‘ Low share of organized ,retailing

‘ Falling real estate, prices

‘ Increase in disposal, income and customer aspiration

‘ Increase in expenditure, for luxury items

Another credible factor in the, prospects of retail sector in India is the increase in the young working, population. In India, hefty pay packets, nuclear families in urban areas, along, with increasing working- women and emerging opportunities in the service sector. These key factors have been the growth drivers of the organized retail, sector in India which now boast of retailing almost all the preferences of, life- Apparel & Accessories, Appliances, Electronics, Cosmetics and Toiletries, Home & Office Products. With this the retail sector in India is witnessing, rejuvenation as traditional markets make way for new formats such as departmental, stores , hypermarkets, supermarkets and specially stores.

The retailing, configuration in India is fast developing as shopping malls are increasingly, becoming familiar in large cities. When it comes to development of retail space, specially the malls, the Tier II cities are no longer behind in the race. If development, plans till 2007 is studied it shows the projection of 220 shopping malls, with 139, malls in metros and the remaining 81 in the Tier II cities. The government of, states like Delhi and national capital region (NCR) are very upbeat about, permitting the use of land for commercial development, thus increasing, the availability of land for retail space; thus making NCR render to 50% of the, malls in India.

The Indian Retail Scene

India, is the country having the most unorganized retail market. Traditionally it is a, family’s livelihood, with their shop in the front and house at the back, while they, run the retail business. More than 99% retailers, function in less than 500 square feet of shopping space. Global retail consultants, KSA Techno park have estimated that organized retailing in India is expected to ,touch Rs 35,000 crore in the year 2013-14. The Indian retail sector is estimated at ,around Rs 90,000 crore, of which the organized sector accounts for a mere, 2 percent indicating a huge potential market opportunities that is lying in the ,waiting for the customer savvy organized retailer.

Purchasing power of Indian urban consumer is ,growing and branded merchandise in categories like Apparels, cosmetics, Shoes, Watches, are slowly ,becoming lifestyle products that are widely accepted by the urban Indian. consumer. Indian retailers need to advantage of this growth and aiming to grow, diversify and introduced new formats have to pay more attention to the brand, building process. The emphasis here is on retail as a brand rather than retailers, selling brands. The focus should be on branding the retail business itself. In their, preparation to face fierce competitive pressure, Indian retailers must come to, recognize the value of building their own stores as brands to reinforce their, marketing positioning, to communicate quality as well as value for money. The Indian, retail scene has witnessed too many players in a short time, crowding several, categories without looking at their core competencies, or having as well, thought out branding strategy.

Strategies, Trends and Opportunities

Retailing in India is gradually inching its way toward, becoming the next boom industry. The whole concept of shopping has altered, in terms of format and consumer buying behavior, ushering in a revolution in, shopping in India. Modern retail has entered India as seen in sprawling shopping, ce

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Research design melbourne essay help

2.7 RESEARCH DESIGN USED :

The conception of research design plan is the critical step in the research process. The design ,of the study constitutes the blue print for the collection, measurement and analysis of data. In other words the research design is a conceptual structure with in which,h research is conducted.

2.8 DATA COLLECTION METHODS :

Primary Data: – Primary data are those data which are collected for the first time, and thus hap,pen to be original in character. It is extracted with the help of discussions co,nducted with senior managers with respect to factors affecting the performance.,

Secondary Data: – Secondary data are those data which are already collected by someone else ,and which have already passed through the statistical process. These data are g,athered by Books, Lectures, Notes, and Official Websites etc.

The study make,s extensive use of secondary data. ‘Secondary data are those which have already,y been passed through the statistical process’. The data which is pre-essential for ,this study relating to comparative analysis of Balance Sheet and PROFIT AND L,OSS A/c was based on secondary source of data. This data will be collected fro,m materials provided by Rakshitas Pvt. Ltd., discussions conducted with store m,anagers and some essential

Financial Accounts books.

2.9 LIMITATIONS :,

‘ Data provided is very limited due to the subjectivity of it being highly confidential.,

‘ The data taken for interpretation is for a limited period.

‘ Assumptions, are to be taken into consideration while doing analysis and interpretation, of data.

‘ Due to limited, information, depth analysis could not be made.

2.10 RESEARCH MEASURE TOOLS :

Various financial techniques and statistical tools are used to measure the data used in the study. Column graphs, pie chart etc. is used to highlight the statistical inference,s. The study cannot be completed without balance sheet and profit and loss a/c. ,Therefore three years balance sheet and profit & loss a/c has been taken out for ma,king proper research.

2.11 ANALYSIS OF DATA :

The data collected is secondary, and it’s compiled, classified, tabulated and then analyzed u,sing financial techniques and statistical tools. Graphs and charts are used to hig,hlight the statistics. Based on this data and analysis, inferences are drawn accor,dingly.

2.12 OVER VIEW OF THE CHAPTER :

The Project I,s Presented in the following chapter :-

CHAPTER 1 : INTRODUCTION

This chapter includes introduction to finance, theorectical back ground for the study of the ,various performance, introduction to finance, definition of retail industry and di,fferent type of industry.

CHAPTER 2 : DESIGN OF THE STUDY

This chapter I,ncludes the projects introduction of the subject background, statement of the, problem, objectives of the study, scope of the study, need and purpose of study,, research methodology, research design, data collection method primary and seco,ndary data, limitations, research measure tools and analysis of data.,

CHA,PTER 3 : PROFILE OF THE COMPANY

This c,hapter contains the profile of the company, its origin and background, board of directors, number of branches and organization structure.

CHAP,TER 4 : DATA ANALYSIS AND INTERPRETATION

This ch,apter consists of Table, Graphs, Analysis and Interpretation based on the question,nairies.

CHAPT,ER 5 : SUMMARY OF FINDINGS, CONCULSIONS AND RECOM,MENDATIONS

This chap,ter includes findings based on objectives of the study, conclusion drawn from the f,indings and recommendations given from the analysis.

Chapter:-3

PROFILE OF THE ORGANIZATION

COMPANY PROFILE

RAKSHITAS PVT.LTD.

Rakshitas business con,cept is to offer a broad and varied range of apparels that allows customers to fin,d their own personal style to choose from more than 150 remiums national and int,ernational brands.

Rakshitas is aimed at everyone in the family with an interest in modern basics, fashion, quality and affo,rdable pricing. Customers should always be able to find clothes and accessories ,at Rakshitas for every occasion. The collections are extensive and new arrivals, being launched week after week in each of the 4 floors spread across 20,000 s,q. ft. for Men, Women, Kids and Teen’s casual wear, formal wear, denim wea,r, ethnic and Kancheevaram silks etc. The range and collections are supplemen,ted by matching costume jewellery, premium international watches, perfumes, ,lingerie’s.

Mission

Our mission is to achieve excelle,nce in the products and services we offer, in the methods we employ and in the res,ult we produce.

Products

Menswear: menswear,r means clothing for men. Rakshitas provide various brands for menswear which ,includes formal shirts, casual shirts, trousers, jeans etc. of several variety of int,ernational as well as national brands, for example: -levis, pepe jeans, killer, lee, w,rangler etc.

Women’s wear: Women’s wear means ,clothing for women. Rakshitas provides the best options for women’s apparel rang,ing from skirts to ethnic, casuals as well as formals.

Kids wear: Kids wear are meant only for kids or children ranging below age of 12 years. Rakshitas provides awesome collection for kids which include children formal wear, kurtas, shirt,s etc.

Party wear: Party wear dresses are meant for wearing in parties, functions, special occasions etc. Rakshitas provides variety ranges of party wear which includes lehngas, wedding dresses, traditional indian dress etc.

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Control and organisational behaviour (pengendalian dan perilaku organisasi) college admissions essay help

PENGENDALIAN DAN PERILAKU ORGANISASI

PERILAKU ORGANISASI

Untuk membuat dasar yang nantinya dapat digunakan manajemen dalam menyusun system pengendalian manajemen, maka kita perlu mengetahui lebih dalam mengenai perilaku organisasi. Berikut ini adalah beberapa penjelasan mengenai teori akuntansi sebagai bentuk pemahaman terhadap organisasi.

Definisi Organisasi

Secara umum, organisasi diartikan sebagai sekumpulan orang yang melakukan kerjasama demi mencapai tujuan ‘ tujuan yang telah ditentukan bersama. Organisasi tercipta ketika orang ‘ orang bergabung dan melakukan sesuatu untuk berbagai tujuan dan organisasi dapat mencakup segala aspek dalam kehidupan. Organisasi dapat bersifat formal dan informal. Pekerjaan di dalam suatu organisasi dapat dibagi ‘ bagi dan dikoordinasi sesuai dengan kebutuhan dan keahlian tiap ‘tiap anggota organisasinya untuk mencapai tujuan organisasi tersebut. Suatu organisasi haruslah going concern, dalam arti organisasi tersebut diasumsikan akan hidup selamanya.

Teori Perilaku Organisasi (Theory of Organization Behaviour)

Ada beberapa teori yang menjelaskan mengenai mengapa dan bagaimana orang ‘ orang berperilaku dalam organisasi. Berikut ada dua penjelasan mengenai teori tersebut :

1. Teori jenjang kebutuhan

Teori ini menjelaskan bahwa setiap manusia memiliki kebutuhan yang banyak dan harus dipenuhi dan kebutuhan serta keinginan tersebut tersusun secara rapih, sehingga apabila ada satu kebutuhan terpenuhi maka setelah itu ia akan berusaha memenuhi kebutuhannnya yang lebih tinggi. Dalam teori ini tersirat bahwa system pengendalian manajemen juga didasarkan pada kebutuhan manusia yang terkoordinasi dan dilakukan sesuai dengan tujuan organisasi.

2. Teori motivasi pencapaian

Teori ini lebih mengacu pada perilaku atasan atau manajer dalam perannya saat berorganisasi. Untuk mencapai keberhasilan dan mendapat sebuah kekuasaan, maka manajer tersebut juga perlu memiliki keinginan yang kuat agar dapat menghasilkan prestasi dalam organisasi.

TEORI ORGANISASI

Pengetahuan yang dalam mengenai organisasi sangatlah diperlukan oleh para pelaku organisasi dalam pelaksanaan system pengendalian manajemen organisasi tersebut. Para pelaku organisasi harus benar ‘ benar mengetahui semua poin dalam organisasi termasuk sejarah organisasi, tujuan organisasi, bagaimana perilaku para pelakunya hingga reaksi organisasi tersebut terhadap lingkungan.

Tak berbeda dengan teori perilaku akuntansi, dalam teori organisasi juga terdapat banyak teori yang membahas mengenai organisasi. Dan disini akan dibahas mengenai dua teori juga tentang organisasi, yaitu :

1. Teori Organisasi yang Berorientasi ke Dalam

Banyak organisasi dianggap indepen dan tidak terlalu memperhatikan lingkungan luar oleh beberapa teori. Teori organisasi yang berorientasi ke dalam ini banyak dijadikan dasar oleh sebagian besar system pengendalian manajemen dalam suatu organisasi hal tersebut didasarkan karena dalam teori ini mencakup tanggung jawab dalam pengambilan keputusan yang berlaku menurut proyek ‘ proyek, program ‘ program serta komponen ‘ komponen fungsionalnya.

2. Teori Organisasi yang Berorientasi ke Luar

Teori ini adalah teori kebalikan dari teori sebelumnya yaitu teori organisasi yang berorientasi ke dalam. Teori ini beranggapan bahwa suatu organisasi selalu berhubungan dengan lingkungan di sekitarnya. Ada dua jenis organisasi yang menganut teori organisasi yang berorientasi keluar ini, yaitu :

– Organisasi system umum terbuka

– Organisasi system manajemen

TIPE ORGANISASI

Ada tiga jenis atau tipe organisasi, yaitu :

1. Organisasi Fungsional

Dalam tipe organisasi ini, penekanan lebih ditujukan kepada manajer yang sangat harus bertanggung jawab terhadap suatu fungsi tertentu, seperti fungsi produksi, fungsi pemasaran dan fungsi lainnya yang diterapkan dalam organisasi tersebut. Fungsi ‘ fungsi tersebut dapat dihimpun oleh fungsi yang lebih tinggi dalam organisasi itu juga. Organisasi ini berpotensi membuat efisiensi perusahaan yang lebih baik karena menggunakan masukan ‘ masukan dari manajerial yang lebih tinggi.

2. Organisasi Divisi

Dalam organisasi ini, semua manajer harus bertanggung jawab terhadap hamper keseluruhan fungsi dalam proses produksi serta distribusi lini pada organisasi tersebut. Orientasi organisasi divisi lebih terbuka yang berarti lebih menekankan bahwa para manajer harus peka terhadap pengaruh ‘ pengaruh yang dating dari luar yang mungkin dapat mempengaruhi kinerja organisasi.

3. Organisasi Matriks

Ada dua struktur organisasi dalam organisasi matriks, yaitu ditata berdasarkan fungsi dan ditata berdasarkan program. Pada organisasi matriks, para manajer bertanggung jawab penuh atas profitabilitas dari lini produk organisasi tersebut dimana proses produksi dilakukan oleh unit ‘ unit organisasi fungsional.

Teori Kemungkinan (Contingency Theory)

Untuk mengendalikan suatu manajemen menggunakan tiga macam pendekatan, antara lain :

1. Pendekatan tradisional

Pendekatan ini menekankan pada perencanaan, pendekatan dan pengendalian.

2. Pendekatan system

Pendekatan ini menekankan padapenggunaan sumber daya manusia sebagai pertimbangan dalam pengambilan keputusan.

3. Pendekatan perilaku

Pendekatan ini menekankan pada pengendalian manusia termasuk di dalamnya motivasi dan prediksi.

PERILAKU MANAJEMEN

Organisasi dan sistemnya yang rumit akan mempengaruhi perilaku manusia menjadi rumit pula.

Konsep Fundamental

Agar suatu organisasi ‘terkendali’ maka para anggota organisasi harus mengetahui dengan baik apa sebenarnya yang diinginkan oleh manajemen. Untuk merealisasikan hal tersebut, dapat menggunakan banyak informasi yang telah disediakan oleh manajemen organisasi seperti anggaran hingga kebijakan organisasi. Tujuan organisasi dibuat oleh para manajer senior dan dilaksanakan oleh manajer operasional untuk selanjutnya para manajer senior menerapkan system pengendalian manajemen untuk mengontrol organisasi tersebut.

Persepsi Tujuan

Para manajer operasional harus benar ‘ benar mengetahui apa tujuan organisasi. Para manajer operasional tersebut dapat secara mudah mendapatkan informasi ‘ informasi yang mereka butuhkan dari berbagai sumber baik dari dokumen maupun percakapan informal saja. System pengendalian manajemen yang efektif dapat menguatkan kepastian suatu perusahaan.

Organisasi Informal

Adanya organisasi informal di dalam organisasi formal sering menyebabkan adanya salah persepsi mengenai tindakan yang diharapkan. Hubungan pada organisasi informal tidak tercantum di dalam bagan organisasi, padahal hal tersebut cukup penting untuk pemahaman system pengendalian organisasi tersebut.

Motivasi

Reaksi pada pelaku organisasi terutama manajemen terhadap organisasi dapat berbeda tergantung pada motivasinya. Motivasi dapat bermacam ‘ macam, misalnya kenaikan gaji, promosi, pujian dan lain ‘ lain. Motivasi timbul dari dalam pribadi masing ‘ masing, tetapi motivasi dapat dipengaruhi oleh rangsangan dari lingkungan sekitarnya.

Keselarasan Tujuan (Goal Congruence)

Setiap manusia memiliki tujuan pribadi, begitu juga dengan organisasi yang juga memiliki tujuan bersama. Salah satu tugas penting system pengendalian adalah menyelaraskan kedua tujuan tersebut serta mencapainya demi mendapatkan kepuasan bersama. Semakin kuat hubungan antara tujuan pribadi dan tujuan organisasi, maka ssistem pengendalian organisasi tersebut akan semakin kuat juga.

Kerjasama dan Konflik

Suatu organisasi tidak akan berjalan dengan baik apabila para anggotanya tidak bekerjasama dengan baik secara terkoordinasi, untuk itu di dalam organisasi sangat dibutuhkan kerjasama yang terkoordinir dan selaras. Selain itu, organisasi juga harus menjaga koordinasi dan keselarasan tersebut agar tidak terjadi konflik yang dapat mengganggu kinerja organisasi. Konflik tersebut dapat terjadi karena berbagai alasan, salah satunya adalah dengan adanya persaingan didalam organisasi tersebut.

Iklim Organisasi (Organizational Climate)

Secara singkat, iklim organisasi dapat diartikan sebagai hasil kombinasi dari struktur formal dan struktur informal pada suatu organisasi. Dan menurut pemahaman saya iklim organisasi merupakan suasana di dalam organisasi dimana tiap pelaku organisasi di dalam organisasi saling membantu, saling menilai, dan memahami antara satu dengan yang lain. Iklim organisasi ikut mengambil bagian penting dalam organisasi. Keduanya saling mempengaruhi satu sama lain.

Tipe Pengendalian

Pelaku pengendalian Sumber arah pengendalian Macam ‘ macam Pengendalian

Ukuran prestasi dan tingkah laku Isyarat untuk tindak koreksi Imbalan untuk prestasi Hukuman untuk kegagalan

Organisasi formal Rencana organisasi, strategi, tanggapan atas persaingan Anggaran, biaya standar, target penjualan penyimpangan Penghargaan manajemen, insentif uang, promosi Minta penjelasan

Kelompok informal Keterikatan bersama cita’cita kelompok Norma-norma kelompok penyimpangan Pengakuan rekan, keanggotaan, kepemimpinan Ejekan, pengasingan, permusuhan

Perorangan Tujuan pribadi, aspirasi Harapan pribadi, target antara Dugaan akan kegagalan di masa yang akan dating, target tak tercapai Kepuasan karena ‘terkendali’ kegembiraan Merasa gagal

Sumber : Disarikan dari Gene W. Dalton dan Paul R. Lawrence, Motivation and Control in Organizations (Homewood, III. : Richard D. Irwin, 1971). Hak Cipta 1971 oleh Richard D. Irwin Inc.

Variasi dalam Pengendalian

Hakekat system pengendalian manajemen dibedakan menurut sifat pekerjaan, macam organisasi, lingkungan daan peran manajer. Berikut adalah tiga dimensi yang perlu diperhatikan dalam penggunaan dan pengembangan system pengendalian manajemen :

1. Besar keleluasaan manajemen

2. Besar interdependensi

3. Rentang waktu pelaksanaan

FUNGSI KONTROLER

Kontroler dapat diartikan sebagai petinggi atau pejabat yang bertanggung jawab atas apa yang telah direncanakan oleh organisasi dan bagaimana pengoperasiannya. Tanggung jawab para kontroler berbeda ‘ beda di tiap organisasi bahkan di tiap divisinya. Tanggung jawab kontroler didasarkan pada posisinya masing ‘ masing. Tanggung jawab tersebut dilaksanakan secara langsung. Selain tanggung jawab dalam perencanaan dan pengoperasian tersebut, berikut ini adalah fungsi lain dari kontroler :

a. Menyiapkan laporan kepada pihak pemerintah serta pihak ‘ pihak luar lainnya.

b. Mempersiapkan pengembalian pajak.

c. Mempersiapkan dan melakukan analisa terhadap laporan prestasi keuangan.

d. Membantu para manajer dengan cara melakukan analisa sertab menafsirkan laporan ‘ laporan tersebut.

e. Menggunakan prosedur pemeriksaan intern dan pengendalian akuntansi, memastikan validitas informasi, menetapkan usaha perlindungan yangcukup terhadap berbagai penyimpangan serta melakukan pemeriksaan operasional.

f. Melakukan pengembangan kepada orang ‘ orang yang ia pimpin serta berperan langsung dalam penambahan pengetahuan mengenai fungsi kontroler

g. Mengadakan manajemen kas, asuransi serta kegiatan ‘ kegiatan lainnya demi pengamanan kekayaan perusahaan.

Hubungan dengan Organisasi Lini

Kontroler juga memiliki hak untuk membuat kebijakan ‘ kebijakan dalam organisasi. Namun keputusan ‘ keputusan tersebut merupakan realisasi pelaksanaan kebijakan ‘ kebijakan yang telah dibuat oleh manajer lini. Dengan kata lain, terdapat keselarasan antara kedua belah pihak. Hal tersebut tentunya sangat baik untuk menjaga kelancaran jalannya organisasi tersebut.

Kontroler Divisi

Kebanyakan perusahaan atau organisasi membagi organisasinya tersebut menjadi beberapa divisi yang dikepalai oleh seorang manajer. Manajer divisi tentu juga memiliki kontroler divisi. Dalam hal ini, kontroler divisi harus patuh kepada manajer divisi dan juga kontroler perusahaan yang terkadang beda kepentingannya. Penilaian prestasi terhadap kontroler divisi dapat dilakukan dengan menilai beberapa poin, antara lain :

– Laporan akuntansi dan keuangan

– Pengetahuan mengenai operasi divisi

– Sasaran dan pelaksanaan kepatuhan terhadap kebijakan

– Kontribusi manajemen

– Pengetahuan terhadap akuntansi

– Kejujuran dan profesionalisme

– Kemauan bekerjasama

– Organisasi dan staf

– Inisiatif dan semangat

HUBUNGAN LINI-STAF

Seorang manajer divisi dapat dikatakan tidak memiliki staf maupun asisten pribadi. Manajer tersebut mendapatkan bantuan dari :

1. Tenaga yang ditugaskan untuk membantunya dari staf umum, insinyur serta petugas pembelian

2. Staf pusat yang dapat dimintai bantuan kapan saja sebanyak mungkin.

HUBUNGAN MANAJER DIVISI ‘ KONTROLER

Untuk mencapai kesuksesan organisasi dalam hubungannya dengan manajer divisi, maka organisasi perlu membina kerjasama yang baik dan solid di tiap ‘ tiap manajemen. Berikut merupakan beberapa factor yang dapat mempengaruhi hubungan baik adalah :

1. System akuntansi yang seragam dan terpusat

2. Sasaran ‘ saasaran keuangan yang telah ditetapkan sebelumnya untuk tiap ‘ tiap divisi.

(Pertumbuhan penjualan serta besar laba penjualan)

3. Pembagian laba antara kontroler dan manajer

SISTEM AKUNTANSI

Selain memiliki tanggung jawab dalam perencanaan dan pengoperasian organisasi, divisi kontroler juga memiliki kewenangan atas system akuntansi yang akan digunakan oleh organisasi tersebut termasuk di dalamnya menetapkan cara dan jenis pos ‘ pos yang harus mereka awasi. Sistem akuntansi dijadikan dasar dalam penyusunan laporan keuangan beserta analisisnya.

SASARAN ‘ SASARAN DIVISI

Seperti yang telah disebutkan pada bagian sebelumnya, perusahaan atau organisasi memiliki sasaran keuangan, yaitu pertumbuhan penjualan dan tingkat laba. Tingkat laba dalam organisasi atau perusahaan ditetapkan sebaga persentase penjualan. Berikut ini adalah beberapa factor penentu target laba penjualan :

1. Kemungkinan pematenan produk

2. Besar laba atas investasi yang diinginkan

3. Besar laba industry bersangkutan

4. Besar laba investasi bersangkutan

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Business notes: Creative problem solving essay help online

1 Unit 1 – Creative problem solving

1.1 Introduction

A business leader is expected to identify problems, implement solutions and find business opportunities. To do so, they must learn to plan, analyse situations, identify and solve problems (or potential problems), make decisions, and set realistic and attainable goals for the business/unit. These are the fundamental thinking/creative requirements for leadership, and these set direction to a successful future. Without this critical competence, you will have to rely on others to do your thinking for you, or you will simply have to learn to nurture your creative thinking skills which will help you on your journey towards successful business.

Creative thinking forms part of this continuous problem solving process, and is the fundamental basis for facilitating in the development of solutions, new initiatives, products or services. In an entrepreneurial context, the end result of this process should be directly linked to a feasible opportunity in the market environment.

Quote – What lies behind us and what lies before us, are tiny matters, compared to what lies within us. – William Morrow

The creative problem solving process consists of the following four steps:

‘ Problem analysis

‘ Solution analysis

‘ Decision analysis

‘ Solution implementation

1.2 The process

The creative problem solving process consists of an important core process, namely the idea generation process see figure 1. This is an important step, especially if you need to come up with creative ideas for products, services, and processes, to solve a consumer problem. The idea generation process consists of the following four steps:

‘ Step 1 – Generating ideas

‘ Step 2 – Developing ideas into a concept

‘ Step 3 – Converting a concept into a tangible or intangible product

‘ Step 4 – Finally protecting the tangible or intangible product

Figure 1 – The process of creative thinking (idea generation)

Initially you need to understand the problem and find the root cause of the problem. Many techniques are available to find the causes of problems, you can use the 5 Why technique in this case, if you are familiar with it. The more advanced courses will describe how to use the major problem identification techniques, but this course will focus on the idea generation process.

1.3 Where to start

In the entrepreneurial phase, the best way to start the idea generation process is when you are required to come up with a new product or service, to identify a potential consumer problem. Initially, focus on identifying problems in the area of your expertise (your knowledge base).

If you have no knowledge of the problem, the product development stage could be a challenge for you.

You will learn in the next section that not all problems are opportunities, and entrepreneurs should be careful as to how they approach this stage, when generating ideas in trying to identify a new product or service.

1.4 Problem versus opportunity

In most cases, the idea-generation phase in the creative problem solving process is neglected. Individuals normally identify a problem or an opportunity (which may seem like an opportunity, but is actually just an idea), and then develop a new product in line with the new assumed idea or opportunity. It is therefore important to distinguish between an idea and an opportunity. Resources may be wasted if a mere idea is incorrectly perceived as an opportunity.

Any opportunity is initially problem based (e.g. a coffee shop in a destination where there is a lack thereof, this creates several problem situations and potentially feasible opportunities for the entrepreneur). The creative thinking (idea generation process) involved, is the means to solving these problems, and bring forth solutions to the market problems, which create further opportunities.

1.4.1 Difference between problem and opportunity

There is, however, a critical difference between a problem and opportunity. Consider the following:

‘ Is it an idea or an opportunity to develop a high speed train between two major cities which are not far from each other? Some may say it is a great idea, but when you need to pay R200 a day to make use of it, it is simply not an opportunity. Only a few people would make use of the service, resulting in a negative impact on the market.

‘ If it is possible to transport people between the two cities for a lower cost, say R10, it would possibly be a more feasible opportunity.

Here is a good example of an opportunity – Around the turn of the twentieth century, a shoe manufacturer sent a representative to Africa, to open up a market in the undeveloped area in that continent. After exploring the culture for a month, the rep sent a telegram to the home office shouting,

‘Disaster! Disaster! These people do not wear shoes. Bring me home immediately!’

A short time later, another shoe company sent their agent to Africa for the same purpose. A month later his home office also received a telegram:

‘Opportunity! Opportunity! These people do not wear shoes! Triple production immediately!’

Quote – Every situation contains the potential for disastrous problems or unprecedented success. The event is what we perceive it to be. Unknown

Now the question arises: How do I distinguish between an idea and an opportunity? Looking at above examples, every problem is not an opportunity, and it really depends at how you are looking at the problem. If you see a viable opportunity in a problem then you are looking at the problem with a different perception than most people (the glass is half full or half empty). From a business perspective all opportunities are not necessarily a viable opportunity, the market determines the available opportunities. Without the knowledge to interpret the market conditions, you could miss it totally in terms of your opportunity analysis.

Table 1 shows the different industries in South Africa, the level of entrepreneurial activity, and how the same opportunity differs in each of these market areas.

1.4.2 The global entrepreneurship monitor

The Global Entrepreneurship Monitor ‘ specifically identified the entrepreneurial activity in the various industries of South Africa. It can be generalized to state that an industry with a high level of entrepreneurial activity, gives away more business opportunities (e.g. manufacturing, retail, hotel, restaurant and business services), while one with a lower level will indicate far less opportunities (e.g. agriculture, forestry, hunting, fishing, finance, insurance, real estate and health, education and social services).

If we analyse just one ‘high-opportunity’ industry, for instance manufacturing, it may be an opportunity today to manufacture a final product, and export it to an international market. A ‘low-opportunity’ industry, for instance insurance (especially in the market entry phase), may be negative as having an extremely high crime rate and insurance companies have to pay out claims at an alarming rate. It is also evident that low-opportunity industries may create feasible opportunities.

An entrepreneur should therefore be wary of following a fad, (latest trend) and exploiting assumed opportunities in a ‘popular’ industry.

Percentage of Entrepreneurs

ISIC Category Start-ups New Firms Total

Agriculture, forestry, hunting, fishing 1,3 2,6 1,6

Mining, construction 9,7 5,0 4,1

Manufacturing 14,3 19,1 13,8

Transport, communications, utilities 9,8 0,7 8,0

Wholesale, motor vehicle sales, repairs 6,0 6,5 6,3

Retail, hotel, restaurant 40,8 47,7 43,5

Finance, insurance, real estate 0,3 5,2 1,4

Business services 10,1 7,9 9,4

Health, education, social services 2,6 0,7 2,3

Consumer services 11,0 3,5 9,7

Source: Driver. Wood, Segal & Herrington, 2001

Table 1 – The percentage of entrepreneurs in the different industries in South-Africa

1.4.3 What is an opportunity?

What exactly is an opportunity and how does an entrepreneur exploit a feasible opportunity? According to Hesrich & Peters (2002), an opportunity is the process whereby the entrepreneur assesses whether a certain product, service or process, will yield the necessary earnings based on the resource inputs that are required to manufacture and market it.

The nature of opportunities needs to be assessed – thus, what leads to the existence of an opportunity? The following factors may result in an opportunity:

‘ General and specific problems faced by consumers

‘ Market shifts

‘ Government regulations

‘ Competition

There are two equally important criteria in the assessment of an opportunity. Firstly, the size of the market – will the number of customers reward the input and energy required, to create and deliver the product?

Secondly, the length in terms of the frame of the opportunity (window of opportunity). For example, is the demand for this product only a short fashionable phenomenon or is it based on sustainable business, or how long will it take before someone else (a competitor), to grab the opportunity?

These two aspects should also link directly to the personal skills and competence of the entrepreneur. For example, entrepreneurs with no skills or interest in information technology will not necessarily achieve their personal goals. They should rather venture into an opportunity which suits their experience and personality.

1.4.4 Transform opportunity into a business

Table 2 shows how the development of a business plan links to the identification and evaluation of opportunities, the determination of the resources required and the eventual management of the enterprise. All of these factors play a significant role in the correct assessment of the business opportunity.

This means that the business plan must explain in sufficient detail how the business will exploit the situation, to transform the opportunity, into solving a problem for the consumer, which generates extraordinary profits for the people involved.

Identify and evaluate the opportunity Develop the business plan Determine the resources needed Manage the enterprise

Creation and length of opportunity

Real and perceived value of opportunity

Risk and returns of opportunity

Opportunity versus skills and goals

Competitive situation Title page

Table of contents

Executive summary

Description of business

Description of industry

Marketing plan

Financial plan

Production plan

Organisational plan

Operational plan

Summary

Appendices Existing resources of the entrepreneur

Resource gap and available supplies

Access to needed resources Management style

Key variables for success

Identification of problems and potential problems

Implementation of control systems

Source: Hisrich, R.D. & Peters, M.P. 2002: 40. Entrepreneurship. Boston: Irwin/McGraw-Hill.

Table 2 – Link between Opportunity and business plan

1.5 Instruction

Exit and resume to your current page.

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The importance of employee engagement in an organization argumentative essay help online

1.4 Literature Review

Mark Kilsby and Stephen Beyer (1996) ‘ Engagement and Interaction : A comparison between supported employment and acts’. This research study was conducted with the help of interaction and commitment patterns of 13 supported employees and 38 regular adult training center attainders of the organization. Direct observation was used as method of data collection, within the 13 employment sites and a representative sample of ATC organized activities. Because of the higher level of task specific dialogue between individuals and the service of the organization it is found that there is more of social interaction in ACT. Interaction of employees with public within office hours was the cause for this as per the study conducted.

Douglas R. May, Richard L, Gilson and Lynn M . Harter (2004) ‘The Psychological Conditions Of Meaningfulness ,Safety And Availability And The Engagement Of The Human Spirit At Work’. This shows the study about a U.S western company which explored the determinants and mediated the effects of tree psychological conditions they are meaningful, safe and available. The above studies shoes that all the three factors (meaningfulness, safety and availability) have a positive relation with the engagement of an employee in the organization. In other words they are completely associated with the psychological safety where as loyalty to co worker norms and self- consciousness are negatively related.

Despoina Xanthopaolou, Arnold B, Bakker, Evangelia Demerouti and Wilmar B.Schaufeli (2009) ‘Work Engagement And Financial Returns : A Diary Study On The Role Of The Job And Personal Resources’. The above study shows that how daily fluctuations in job can affect the level of personal resource , financial returns and work engagement. Different level of analysis revealed that day level job resources had an effect on work engagement through the day level personal resources. When there was a control for the general level of personal resources and organizational engagement Day level work engagement showed a positive way towards day level training, which in turn showed the financial returns.

Dan-Shang Wang and Chia ‘Chun Hsieh (2013) ‘The Effect Of Authentic Leadership On Employee Trust And Employee Engagement’ they have examined the genuine leadership on employee engagement through employee trust. They have collected data from 386 employees from top 1000 manufacturing companies and top 500 service companies in Taiwan. Hierarchical multiple regression was used to test the hypothesis on the employees. Later on the results shows that the consistency between the supervisors , words and actions as well as their moral perceptions are optimistically related to employee engagement , when only supervisors are consist between the words and actions in positively related employment trust. The study shows how employee engagement had a positive trust on employee. Employee trust has a partial link between authentic leadership and employee engagement.

Benjamin J.C, Yuan and Michael B.H. Lin (2012) ‘Transforming Employee Engagement Into Long-Term Customer Relationships: Evidence From Information Technology Salespeople In Taiwan’. This article shows that when information sales people in Taiwan have perceived more transformational leadership and they were more expected to show increased development in work engagement. Over a period of time it was found that increased development in work engagement influenced the increased customer relationship. It showed how employee engagement is indirectly co related with customer relationship.

Xander M.Bezuijen, Karen Van Dam, Peter T . Van Den Berg and Henk Thierry (2010) ‘How Leaders Stimulate Employee Learning : A Leader ‘ Member Exchange Approach’. This study investigated how the three factors as such as leader member exchange, goal setting, and feedback are related to employee engagement in the learning activities. Here, two different mechanisms were proposed , first one a mediating mechanism telling that leader member exchange shows specific leader behavior. The second one is it as a moderating mechanism , holding that leader member exchange will strengthen the effect of leader behavior from 7 organizations a sample of 1112 employees was taken , to measure the leader member exchange approach. 233 of the direct leaders answered that they find difficulty in rating employee engagement in learning activities.

Maureen F.Dollard and Arnold B. Bakker (2010) ‘Psychosocial Safety Climate As A Precursor To Conducive Work Environment , Psychological Health Problems , And Employee Engagement’. This article shows the gap between work psychology and psychosocial working condition. Where we construct a psychosocial working condition PSC. It explains how PSC influences the senior management in psychological working conditions and in psychological health and engagement. They use the job demand and resources as a frame work and uses a multi level thinking into their explanation

James R.Jones (2009) ‘Comparative Effects On Race/Ethnicity And Employee Engagement On Withdrawal Behavior’. This study have added knowledge on the basis of effects on employee attachment. In addition to that it provides more evidence on looking at all types of employees as a single entity which can lead to false results.

Shane Crabb ( 2011) ‘The Use Of Coaching Principles To Foster Employee Engagement’. The above article focuses on the human condition that leads to the happiness of fulfillment and flourishing of employee engagement. Where positive psychology results in so many questions from traditional psychological approaches .Which have mean to focus on a different model of human functioning with healing people fail. In another way positive psychology takes additional holistic approach to human life. Seeing the positive and negative aspects of context when establishing what is right , working and good of people.

Roberta A . Neault and Deidre A .Pickerel (2011) ‘Career Engagement : Bridging Career Counseling And Employee engagement’ . this article is showing that employee counselors helps individuals in maximizing their career engagement at any career stage of an individual. When you facilitate career engagement it contributes to employee engagement which employee are looking for. They even encourages others to use the career engagement and employee engagement models as vehicles to combine the employers to interest in engagement counselors to create interest in supporting the development of employee an motivate them to work.

2.1 Title: A Cross Sectional Study Of Employee Engagement In Apollo Hospitals.

2.2 Objectives:

1. To determine the level of Employee Engagement in Apollo Hospitals.

2. To identify the factors of Employee Engagement.

3. To analyze and suggest strategies for improvement.

2.3 Research Methodology:

I had adopted descriptive research design for the purpose of this

Survey on employee engagement. The primary data was collected from the 100 employees conveniently selected from Apollo Hospitals Bangalore, through structured questionnaire.

2.4 Limitations:

1) The survey was carried out for a sample sized of 100 working staff only.

2) Findings and suggestion of this research are applicable only to Apollo Hospitals.

3) As an fact finding study advanced statistical tools or analysis are not used.

Table 1.1 Weighted Average on Opportunities for growth

X 1 2 3 4 5

I have adequate opportunities for professional growth in this organization. (X1) 10 20 32 19 19

I receive the training I need to do my job well.(X2) 2 52 22 16 08

My manager is actively interested in my professional development and advancement.(X3) 32 21 12 18 17

My manager encourages and supports my development (X4) 08 10 40 18 24

I am encouraged to learn from my mistakes (X5) 52 23 16 04 05

My work is challenging, stimulating, and rewarding(X6) 28 14 33 16 09

X1 ?? XI X2 ?? X2 X3 ?? X3 X4 ?? X4 X5 ?? X5 X6 ?? X6

10 50 2 10 32 160 08 40 52 260 28 140

20 80 52 208 21 84 10 40 23 92 14 56

32 96 22 66 12 36 40 120 16 48 33 99

19 38 16 32 18 36 18 36 04 08 16 32

19 19 08 08 17 17 24 24 05 05 09 09

TOTAL 283 TOTAL 324 TOTAL 333 TOTAL 260 TOTAL 413 TOTAL 336

Table 1.2 Calculation Of Weighted Average on Opportunities for growth

283/100 2.83 324/100 3.24 333/100 3.33 260/100 2.60 413/100 4.13 336/100 3.36

RANKED 6 RANKED 4 RANKED 3 RANKED 5 RANKED 1 RANKED 2

Table 1.3 Showing The Rank Of Each Component of Opportunities for growth

INFERENCE

The above table shows that the employees are encouraged to learn from their mistakes that is 4.15 out of 5.the work is stimulating rewarding and challenging is ranked 2nd.the manager is actively interested in employees professional growth is

ranked 3rd.the level of opportunity for professional growth shows the least ranking.

Table 1.4: Showing Adequate Opportunities/ Professional growth

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

10 20 32 19 19 100

Chart 1.1: Showing Adequate Opportunities/ Professional growth

Interpretation:

32% of the employees from the given population says that they have a neutral opportunity to grow where as 10 % stands in the outstanding category and 20% of them in good category. An equal no of employees disagree to the fact in the other hand that is 19% of the given population.

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

2 52 22 16 8 100

Table 1.5: Showing Training

Chart 1.2: Showing Training

Interpretation:

In the given sample 52% of the employees agrees to the fact that they receive good training in order to do their job efficiently and 2% strongly agrees. where 22 % is neutral to the situation given.16 % of them do not get proper training they required to do their jobs and 8 % strongly disagree to it. It is clear that the organization is giving a proper training to employees to make their work effective.

Table 1.6: Showing Professional Development And Advancement

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

32 21 12 18 17 100

Chart 1.3: Showing Professional Development And Advancement

Interpretation:

Most of the employees agree that their manager takes attention in their professional development steps. 32 % to 25 of the employees from the given sample have strongly agreed and agreed to it respectively. whereas 12 % is neutral to it . but 18% to 17% disagrees and says that they are not taken care in respective of their advancement in profession.

Table 1.7: Showing Encouragement And Support

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

8 10 40 18 24 100

Chart 1.4: Showing Encouragement And Support

Interpretation:

From the above graph its clear that 40% of the employees neither agree or disagree that management encourage them or support them. 8% to 10% agrees that they have been supported by the management . but 18 % to 24 % disagree to the fact that management supports them .

Table 1.8: Showing Challenges, Stimulation And Reward

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

52 23 16 4 5 100

Chart 1.5: Showing Challenges, Stimulation And Reward

Interpretation:

More than half , 52% of the employees states that they have a challenging stimulating and rewarding work. A very few of them disagree to it 4 % to 5% . and 23 % of them agrees t it there is a majority of people agreeing to it.

Table 1.9: Showing Encouragement

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

28 14 33 16 9 100

Chart 1.6: Showing Encouragement

Interpretation:

There is a 28% of people agreeing to it. And 16 % to 9 % disagreeing to the fact that they are not encouraged to learn from their mistakes .

Table 1.10: Showing Weighted Average on Work/Life Balance; Stress and Work Pace

X 1 2 3 4 5

My manager understands the benefits of maintaining a balance between work and personal life. (X1) 02 13 08 48 29

My job does not cause unreasonable amounts of stress in my life. (X2) 30 13 08 48 29

The amount of work I am asked to do is reasonable. (X3) 40 20 12 14 14

I am able to satisfy both my job and family/personal responsibilities. (X4) 27 12 08 09 44

X1 ?? X1 X2 ?? X2 X3 ?? X3 X4 ?? X4

02 10 30 150 40 200 27 135

13 52 13 52 20 80 12 48

08 24 08 24 12 48 08 24

48 96 48 96 14 28 09 18

29 29 29 29 14 14 44 44

TOTAL 211 TOTAL 351 TOTAL 370 TOTAL 269

Table 1.11: Showing Calculation Of Weighted Average on Work/Life Balance; Stress and Work Pace

Table 1.12: Showing The Rank Of Each Component of Work/Life Balance; Stress And Work Pace

211/100 2.11 351/100 3.51 370/100 3.7 269/100 2.69

RANKED 4 RANKED 1 RANKED 2 RANKED 3

INFERRENCE

By analysing the given data using weighted average method that the level of stress reduced in the employees is 3.51 out of 4 , and the amount of work the employee is asked to do is 3.7. the employee is able to balance between family and personal responsibility is 2.69 . the managers understanding in the benefits and maintaining balance between work and personal life should be taken care because it is got only 2.11 which have least rank

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

2 13 8 48 29 100

Table 1.13: Showing Work/Life Balance; Stress And Work Pace Balance Between Work And Personal Life

Chart 1.7: Showing Work/Life Balance; Stress And Work Pace Balance Between Work And Personal Life

Interpretation:

Only 2% of the employees says that there is a balance between work life and personal life. 13% of them agrees to it and 8% is neutral to it.but 48% of the sample disagrees and 29 % of them strongly disagrees to it.

Table 1.14: Showing Stress Level In Employees Life

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

30 13 8 48 29 100

Chart 1.8: Showing Stress Level In Employees Life

Interpretation:

30% of the employees strongly agrees that the job doesn’t cause much stress where 13% of them agrees and 8% is neutral to it. But 48%of them disagree nd 29% strongly disagrees and states that job causes stress in their life.

Table 1.15: Showing Amount Of Work Asked To Do

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

40 20 12 14 14 100

Chart 1.9: Showing Amount Of Work Asked To Do

Interpretation:

40% of them strongly agrees that they have sufficient amount of work and they do not feel any stress where 20 % of them agrees. 12% of the sample is neutral.14% of them disagrees they don’t have suffient amount of work or they are overloaded with the work given.

Table 1.16: Showing Satisfying Family / Personal Responsibilities

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

40 20 12 14 14 100

Chart 1.10: Showing Satisfying Family / Personal Responsibilities

Interpretation:

44% of them strongly disagree that they are not able to complete their job, family and personal responsibilities. 27 % to 12 % agrees to it and 8% is neutral to that. It shows that employees are not satisfied with the amount of work given to them.

Table 1.17: Showing Weighted Average on Personal Expression / Diversity

X 1 2 3 4 5

My ideas and opinions count at work. (X1) 03 18 19 32 28

I am comfortable sharing my opinions at work. (X2) 10 08 28 42 12

We work to attract, develop, and retain people with diverse backgrounds. (X3) 10 13 09 56 12

Senior management is genuinely interested in employee opinions and ideas. (X4) 24 23 36 07 10

People with different ideas are valued in this organization. (X5) 20 18 40 13 09

Table 1.18: Calculation Of Weighted Average on Personal Expression / Diversity

X1 ?? X1 X2 ?? X2 X3 ?? X3 X4 ?? X4 X5 ?? X5

3 15 10 50 10 50 24 120 20 100

18 72 08 32 13 52 23 92 18 72

19 57 28 84 09 27 36 108 40 120

32 64 42 84 56 112 07 14 13 26

28 26 12 12 12 12 10 10 09 09

TOTAL 234 TOTAL 262 TOTAL 253 TOTAL 344 TOTAL 327

234/100 2.34 262/100 2.62 253/100 2.53 344/100 3.44 327/100 3.27

RANKED 5 RANKED 3 RANKED 4 RANKED 1 RANKED 2

Table 1.19: Showing The Rank Of Each Component of Personal Expression / Diversity

INFERRENCE

By analysing the above table it shows that senior management is interested in personal opinions which shows the rank 1. And people with different ideas are valued in the organisation are considered 3.27 out of 5. Employees are free to share their ideas 2.62. the employees work in such a manner to attract and retain others 2.53 ,which has got the 4th rank. Ideas counted at work has got the least rank where they have to work on that part.

Table 1.20: Showing Idea And Opinion Count

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

3 18 19 32 28 100

Chart 1.11: : Showing Idea And Opinion Count

Interpretation:

Only 3% of the employees agree that the management listens to their ideas and opinions. 18% of them agree to it as well. 19 % is neutral to the situation. Whereas there is a huge no of the sample size that is32% to 28% who is disagreeing to it. Their opinions and ideas are not taken seriously by the management.

Table 1.21: Showing Level Comfort in Sharing Opinions

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

10 8 28 42 12 100

Chart 1.12 : Showing Level Comfort in Sharing Opinions

Interpretation:

The conducted shows that onl10% to 8% employees are comfortable in sharing their problems with the upper management. Rest of the sample that is 42% is disagreeing that they are not comfortable in sharing their ideas or problems.12% of them strongly disagrees.

Table 1.22: Showing The Work They Do Is To Attract , Develop And Retain

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

10 13 9 56 12 100

Chart 1.13: Showing The Work They Do Is To Attract , Develop And Retain

Interpretation:

56% of the employees disagrees that they don’t work to attract ,develop or retain customers. Where 10% to 13% agrees to the statement . a little sample size of 12% strongly disagrees to the statement .

Table 1.23: Showing Senior Management Interest In Employee Opinion And Ideas

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

24 23 26 7 10 100

Chart 1.14: Showing Senior Management Interest In Employee Opinion And Ideas

Interpretation

The management shows interest in taking employees ideas and opinions.24% of them agrees and 23% of the strongly agrees to the statement. A huge sample ,36% id neutral to the statement. But a little sample, 7% to 10% disagrees to the statement.

Table 1.24: Showing People With Different Ideas Are Valued

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

20 18 40 13 9 100

Chart 1.15: Showing People With Different Ideas Are Valued

Interpretation:

20% to 18% of the employees agree that people with different ideas are well accepted in the organization. 40% to the employees are neutral to the statement. 13 % to 9% of the sample disagrees to the statement on the other hand.

Table 1.25: Showing Weighted Average On Compensation

X 1 2 3 4 5

I am paid fairly for the work I do. (X1) 19 42 12 25 2

My salary is competitive with similar jobs I might find elsewhere.(X2) 32 12 28 23 5

My benefits are comparable to those offered by other organizations.(X3) 8 29 28 32 3

I understand my benefit plan. (X4) 42 15 19 9 15

I am satisfied with my benefit package. (X5) 58 12 11 6 13

Table 1.26: Calculation Of Weighted Average On Compensation

X1 vX1 X2 ?? X2 X3 ?? X3 X4 ?? X4 X5 ?? X5

19 95 32 160 08 40 42 210 58 290

42 168 12 48 29 116 15 60 12 48

12 36 28 84 28 84 19 57 11 33

25 50 23 46 32 64 09 18 06 12

02 02 05 05 03 03 15 15 13 13

TOTAL 351 TOTAL 343 TOTAL 307 TOTAL 360 TOTAL 396

Table 1.27: Showing The Rank Of Each Component Of Compensation

351/100 3.51 343/100 3.43 307/100 3.07 360/100 3.60 396/100 3.96

RANKED 3 RANKED 4 RANKED 5 RANKED 2 RANKED 1

INFERENCES

The above table shows that the employees are satisfied with the benefit package they are given 3.96 out of 5.the employees understand their plan is 3.60. the fair pay is ranked 3rd.the employees salary is competitive with others is ranked 4th. The salary is not comparable with salary with others which has been ranked the least, rank 5.

Table 1.28: showing Fair Pay

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

19 42 12 25 2 100

Chart 1.16: Showing Fair Pay

Interpretation:

19% to 42% of the Employees agree that they are paid fairly according to the amount of work they do. But 25% to 2% of the sample size disagrees to the statement. And 12% is neutral to it.

Table 1.29: Showing Salary Competitiveness

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

32 12 28 23 5 100

Chart 1.17: Showing Salary Competitiveness

Interpretation:

32% of the employees agrees that they get a competitive salary when compared to other organizations with same designation. 12% of them strongly agrees to it .28% of them are neutral to the statement. 23% to 5% is disagrees to the statement in the other hand.

Table 1.30: Showing Comparability Of Benefits

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

8 29 28 32 3 100

Chart 1.18: Showing Comparability Of Benefits

Interpretation:

There is balance, 29% of the employees agrees and 32 % of them strongly disagrees that they have a comparable benefits.28% of them are neutral in the other hand.

Table 1.31: Showing Understanding Of Benefit Plan

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

42 15 19 9 15 100

Chart 1.19: Showing Understanding Of Benefit Plan

Interpretation:

42% of the employees agrees that they understand their benefit plan. 15% strongly agrees ,where 19% is neutral.9% to 15% disagrees to the fact and says they don’t understand the benefit plans they are given.

Table 1.32: Showing Satisfaction With Benefit Package

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

58 12 11 6 13 100

Chart 1.20: Showing Satisfaction With Benefit Package

Interpretation:

58% of them are satisfied with their benefit package. 12% strongly agrees. Whereas little sample of 6% to 13% disagrees to the statement. Or they are not happy with their benefit package.11% is neutral to it.

Summary of Findings

‘ Most of the employee’s ability state the opinion firmly and positively is better than acceptable standards.

‘ Majority of the employee’s ability in exercising the professional duties without assistance is better than acceptable standard.

‘ The Emotional Stamina of the majority of the employees is better than acceptable standard.

‘ Majority of the Employee’s Ability to work co-operatively and collaboratively to achieve common goal is better than acceptable.

‘ Majority of the employees Ability to effectively guide a group through an appropriate process to help to achieve their desired outcomes is better than acceptable standard.

‘ Majority of the employee’s ability to clarify and establish with a group roles and responsibilities, common goal and plan to achieve them and group behavioural is outstanding.

‘ Majority of the employees Ability to deal with multiple issues and details, alertness and learning capacity is better than acceptable standard.

‘ Majority of the employee’s ability to see and think beyond the obvious and formulate original solution is better than acceptable standards.

‘ Majority of the employee’s ability to present ideas, concept, plan and procedure clearly to the target group is better than acceptable standard.

‘ Concern for excellence of the majority of the employee’s is better than acceptable standard.

‘ Majority of the employee’s Aware of what is going on in the workplace and responds in a suitable manner to situations as they is better than acceptable.

‘ The understanding between the top level and employees are in good terms.

‘ Employees do understand their benefits and opportunities given by the organisation.

‘ The employees are paid fairly according to the work done.

‘ Freedom of sharing new ideas and opinions are welcomed in the organisation.

‘ The employees are able to make a balance between personnel and work life. which reduces the amount of stress in them.

‘ The organisation encourages the employee to learn from their mistakes.

‘ Recommendations

‘ In this organization employee engagement study must be regularly done in order to check the level of employee effectiveness.

‘ Since many of the employees are performing different jobs to what they were doing at the time of their joining they need training to perform the new work allotted them.

‘ Different sources of employee engagement tactics must be encouraged in employees.

‘ The top management should support the lower level employees since it is considered a major hurdle in effective employee engagement and the employees must also be made aware of importance of engagement at work system

‘ The employees should be then and there motivated for work.

‘ The understanding between management and employees should be increased.

‘ Level of stress in work should be reduced.

‘ Better benefit package should be given to the employees.

Conclusion

In the report we have discussed the importance of employee engagement in an organization and how it affects the efficiency of work and productivity. Employment counselors should help individuals to maximize their career engagement at any stage of their career. Basically employee engagement should be a buzz word for the employee engagement and a positive attitude held by the employees towards the organization. Employee engagement is gaining its importance and popularity in work places and its impact in many ways. It emphasis on the importance of employee engagement in a organization, an organization should thus give more importance for its employees than any other variable as they are the powerful contributors to a company’s competitiveness. Thus it shows that employee engagement should be a continues process for learning, improvement, measurement and action of an employee.

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The limitations of the Chit Acts essay help from professional writers

1.1 BACKGROUND OF THE STUDY

The financial system assumes strategically a very important role in channelling the funds from surplus units to deficit units. The financial system here refers to the group of institutions, markets and instruments which helps in formation of capital and thus accelerates to the pace of economic development.

The base of this study stems from the fact that there exists a gap between gross capital formation and gross domestic savings in India. So, there exists the need to augment the growth rate of voluntary domestic savings. This goal can be realized by widening and strengthening the working of different financial intermediaries which will result in mobilizing savings from various income level categories. .It is in this context that the role of the Non-Banking Financial Intermediaries like Chit Finance should be appreciated in supplementing the functions of the Banking Institutions.

Chit funds are Chit funds are the Indian equivalent of the Rotating Savings and Credit Associations (ROSCA). ROSCAs are famous in many parts of the world and is seen as an instrument to ‘save and borrow’ simultaneously. ROSCAs basically started as a way to help in fulfilling the needs of the low-income households as it enables the people to convert their small savings into lump sums. The concept of chit funds originated more than 1000 years ago. Initially it was in the form of an informal association of traders and households within communities, wherein the members contributed some money in return for an accumulated sum at the end of the tenure. Participation in Chit funds was mainly for the purpose of purchasing some property or, in other words, for ‘consumption’ purposes. However, in recent times, there have been tremendous alterations in the constitution and functioning of Chit funds. A significant difference between Chit Funds and ROSCAs are that in most places ROSCAs are user-owned and organized informally, but chit funds have been formally institutionalized in India. (Chit Funds-An innovative access to finance for low income households, 2009)

1.1.1 WHAT DO WE MEAN BY CHIT FUNDS?

Chit fund is a savings-cum-borrowing instrument. The basic aim of this instrument is to pool small amount of savings by all the members which is then managed by a foreman. The foreman has the responsibility to act as a trustee-cum-supervisors for the process of collection and allotment of the pooled amount.

Chit funds represent a traditional form of saving-cum-credit institution evolved before the bank system was introduced in rural India. There are many who avail themselves of this avenue for saving for a reasonable return.

1.1 NEED AND RATIONALE OF THE STUDY

Despite the growth of a wide range of savings avenues and the widespread network of banks and other financial institutions, it has been found that Chit scheme still forms an important part in the asset portfolio of many households and firms in India and especially in South India including Karnataka. Also, the review of literature shows that there are only a few studies on Chit Finance. Therefore, the need to conduct the study stems from the requirement to understand Chit Funds in Bangalore.

1.2 NEED TO CONDUCT THE STUDY

The research titled ‘A Study on Chit Funds in Bangalore to understand the behaviour and financial needs of the chit fund members as well as to identify the important predictors of regular participation in chit funds’ The study estimates the net returns and interest rate on Chit funds. This study tries to point out the limitations of the Chit Acts and suggests feasible recommendations for improving the working of such institutions.

.3.2 STATEMENT OF THE PROBLEM

‘A Study on Chit Funds in Bangalore to understand the behaviour and financial needs of the chit fund members as well as to identify the important predictors of regular participation in chit funds’.

VARIABLES UNDER INVESTIGATION

1. Age

2. Occupation

3. Monthly income

4. Gender

5. Bank loan

6. Regular participation in chit fund

7. Membership in multiple chit schemes

8. Cause for participating in multiple schemes

9. Preferred avenue of saving

10. Preferred source of finance

11. Safety

12. Better service

13. Flexibility

14. Timely Payment

15. Low commission

16. Personal contact

17. Unregistered chit funds membership

18. Cause for participating in unregistered chit funds

19. Cause for not participating in unregistered chit fund

3.5 OBJECTIVES OF THE STUDY

3.5.1 OBJECTIVE(PRIMARY)

1. To understand the behaviour and financial needs of the chit fund members.

2. To identify the important predictors behind chit fund participation

3.5.2 OHER OBJECTIVES OF RESEARCH

1. To estimate interest rates in registered chit funds.

2. To compare the relative ratings of Chit subscribers towards registered and unregistered chit funds on

3. To estimate the return on Chit Funds.

3.6 HYPOTHESIS

There are two types of statistical hypotheses.

1. Null hypothesis

2. Alternative hypothesis.

Hypothesis 1:

H0: There is no significant relation between gender and cause for participation in chit fund.

H1: There is significant relation between gender and cause for participation in chit fund.

Hypothesis 2:

H0: There is no significant relation between occupation and cause for participation in chit fund.

H1: There is significant relation between occupation and cause for participation in chit fund.

Hypothesis 3:

H0: There is no significant relation between age and causes for participation in chit fund

H1: There is significant relation between age and cause for participation in chit fund

Hypothesis 4:

H0: There is no significant relation between monthly income and cause for participation in chit fund

H1: There is significant relation between monthly income and cause for participation in chit fund

Hypothesis 5:

H0: There is no significant relation between gender and causes for bidding in chit fund

H1: There is significant relation between gender and cause for bidding in chit fund

Hypothesis 6:

H0: There is no significant relation between occupation and cause for bidding in chit fund

H1: There is significant relation between occupation and cause for bidding in chit fund

Hypothesis 7:

H0: There is no significant relation between age and cause for bidding in chit fund

H1: There is significant relation between age and cause for bidding in chit fund

Hypothesis 8:

H0: There is no significant relation between monthly income and cause for bidding in chit fund

H1: There is significant relation between monthly income and cause for bidding in chit fund

Hypothesis 9:

H0: There is no significant relation between gender and cause for saving in chit fund

H1: There is significant relation between gender and cause for saving in chit fund

Hypothesis 10:

H0: There is no significant relation between occupation and cause for saving in chit fund.

H1: There is significant relation between occupation and cause for saving in chit fund.

Hypothesis 11:

H0: There is no significant relation between age and cause for saving in chit fund

H1: There is significant relation between age and cause for saving in chit fund

Hypothesis 12:

H0: There is no significant relation between having bank loan and membership in multiple chit schemes.

H1: There is significant relation between having bank loan and membership in multiple chit schemes.

Hypothesis 13:

H0: There is no significant relation between monthly income and participation in unregistered chit funds

H1: There is significant relation between monthly income and participation in unregistered chit funds

Hypothesis 14 :

H0: There is no significant relation between causes to prefer chit fund over bank and having bank loan.

H1: There is significant relation between causes to prefer chit fund over bank and having bank loan.

Hypothesis 15:

H0: Presence of safety, flexibility, timely payment, low commission, better service, personal contact, having a bank loan are no significant predictors of regular participation in chit fund.

H1: Presence of safety, flexibility, timely payment, low commission, better service, personal contact ,having a bank loan,are significant predictors of regular participation in chit fund.

.

3.8 SAMPLING METHOD

Members of four registered chit fund companies in Bangalore. The four registered chit fund companies were selected due to the large size of their subscriber base.

3.8.3 SIZE OF SAMPLE

150 respondents

3.9 MECHANISM OF STUDY

3.9.1 PRIMARY RESEARCH

Questions relating to behaviour and financial pattern will be found out through questionnares

3.9.2 SECONDARY RESEARCH

‘ Reports on chit fund industry

OVERVIEW OF INDIAN CHIT FUND INDUSTRY

4.1.1 NUMBER OF REGISTERED CHIT FUND COMPANIES:

According to the Ministry of Corporate Affairs, as on 31st December, 2013:

Volume of registered chit companies: 5412

Volume of chit companies in Karnataka: 703

Number of chit fund companies in Bangalore: 315

UNREGISTERED CHIT FUND INDUSTRY

Although unregistered chits are an informal source of finance but still they are a significant part of the chit fund industry. Though they are more easily accessible as compared to registered chit funds.

4.3 PURPOSE OF THE STUDY

The study titled ‘A Study on Chit Funds in Bangalore to understand the behaviour and financial needs of the chit fund members as well as to identify the important predictors of regular participation in chit funds’ attempt in The study estimates the net returns and interest rate on Chit funds. This study also examines the limitations of the Chit Acts and suggests suitable recommendations for improving the functioning of such institutions.

4.4 LIMITATION OF STUDY

‘ Unwillingness of the members to share their income and financial details made the task of data collection somewhat difficult.

‘ Collecting data became difficult since I don’t know the regional languages.

5.2 ANALYSIS OF DATA

The analysis is done on the primary data collected from 150 chit funds members in Bangalore

TESTING OF HYPOTHESES

5.4.1 Hypothesis 1:

H0: There is no significant relation between gender and cause for participation in chit fund.

H1: There is significant relation between gender and cause for participation in chit fund.

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 31.070a 16 .013

Likelihood Ratio 35.945 16 .003

Linear-by-Linear Association 8.809 1 .003

N of Valid Cases 150

a. 1 cells (10.0%) have expected count less than 5. The minimum expected count is .30.

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .455 .013

Cramer’s V .228 .013

N of Valid Cases 150

a. Not assuming the null hypothesis.

b. Using the asymptotic standard error assuming the null hypothesis.

INTERPRETATION:

The value of chi-square=31.070 was p=.013, less than 0.05.

We can see that the strength of association between the variables is moderate (Phi and Cramer’s V -0.455).

Therefore, the research hypothesis that differences in ’cause to participate in chit funds’ are related to differences in ‘age” is supported by this analysis. This means that different age groups of the chit fund members have different reasons of participating in chit funds. As can be seen from the table above that those who belong to ’36-45 years’ have saving as the predominant reason to participate whereas members of other age groups do not have any dominant reason to participate.

5.4.2 Hypothesis 2:

Hypothesis 2:

H0: There is no significant relation between occupation and cause for participation in chit fund.

H1: There is significant relation between occupation and cause for participation in chit fund.

Hypothesis 3:

. Hypothesis 3:

H0: There is no significant relation between age and causes for participation in chit fund

H1: There is significant relation between age and cause for participation in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 10.018a 4 .040

Likelihood Ratio 10.478 4 .033

Linear-by-Linear Association 6.876 1 .009

N of Valid Cases 150

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .258 .040

Cramer’s V .258 .040

N of Valid Cases 150

a. Not assuming the null hypothesis.

a. Using the asymptotic standard error assuming the null hypothesis.

INTERPRETATION:

The value of chi-square=10.018 was p=.040, less than 0.05.

.We can see that the strength of association between the variables is weak (0.258)

Therefore, the research hypothesis that differences in ’cause to participate in chit funds’ are related to differences in ‘gender” is supported by this analysis. This means that males and females have different reasons of participating in chit funds. As it can be seen that males participate in chit funds for business and personal consumption purposes apart from saving whereas women predominantly participate to save.

5.4

Hypothesis 4:

H0: There is no significant relation between monthly income and cause for participation in chit fund

H1: There is significant relation between monthly income and cause for participation in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 82.176a 12 .000

Likelihood Ratio 97.665 12 .000

Linear-by-Linear Association 15.696 1 .000

N of Valid Cases 150

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .740 .000

Cramer’s V .427 .000

N of Valid Cases 150

INTERPRETATION:

We can see that the strength of association between the variables is strong (0.740)

Therefore, the research hypothesis that differences in ‘reason to participate in chit funds’ are related to differences in ‘occupation” is supported by this analysis. It can be seen that the self-employed members mainly participate to avail for business reasons whereas salaried employee participate mainly for personal consumption purposes.

Hypothesis 5:

Hypothesis 5:

H0: There is no significant relation between gender and causes for bidding in chit fund

H1: There is significant relation between gender and cause for bidding in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 66.691a 20 .000

Likelihood Ratio 43.579 20 .002

Linear-by-Linear Association 4.804 1 .028

N of Valid Cases 150

a. 1 cell (10.0%) has expected count less than 5. The minimum expected count is .07.

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .667 .000

Cramer’s V .333 .000

N of Valid Cases 150

a. Not assuming the null hypothesis.

b. Using the asymptotic standard error assuming the null hypothesis.

INTERPRETATION:

The (chi-square=66.691) was p=.000, less than 0.05.

We can see that the strength of association between the variables is moderately strong (0.667)

Therefore, the research hypothesis that differences in ’cause to bid in chit funds’ are related to differences in ‘age” is supported by this analysis. It can be seen that the members of age group’36-45 years’ are more interested in bidding for business related purposes where members of other age groups bid mainly for emergency needs.

5.4.6 Hypothesis 6:

. Hypothesis 6:

H0: There is no significant relation between occupation and cause for bidding in chit fund

H1: There is significant relation between occupation and cause for bidding in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 7.167a 5 .209

Likelihood Ratio 7.885 5 .163

Linear-by-Linear Association 1.120 1 .290

N of Valid Cases 150

a. 5 cells (41.7%) have expected count less than 5. The minimum expected count is .81.

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .219 .209

Cramer’s V .219 .209

N of Valid Cases 150

a. Not assuming the null hypothesis.

b. Using the asymptotic standard error assuming the null hypothesis.

INTERPRETATION:

The probability of the chi-square test statistic (chi-square=7.167) was p=.209, more than the alpha level of significance of 0.05.

Therefore, the research hypothesis that differences in ‘reason to bid in chit funds’ are related to differences in ‘gender” is not supported by this analysis.

5.4.7 Hypothesis 7:

Hypothesis 7:

H0: There is no significant relation between age and cause for bidding in chit fund

H1: There is significant relation between age and cause for bidding in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 180.915a 15 .000

Likelihood Ratio 160.460 15 .000

Linear-by-Linear Association 28.379 1 .000

N of Valid Cases 150

a. 1 cell (10.0%) has expected count less than 5. The minimum expected count is .13.

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi 1.098 .000

Cramer’s V .634 .000

N of Valid Cases 150

INTERPRETATION:

The (chi-square=180.915) was p=.000, less than 0.05.

We can see that the strength of association between the variables is extremely strong (1.098)

Therefore, the research hypothesis that differences in’ are related to differences in ‘occupation” is supported by this analysis. It can be clearly seen that self-employed people bid in chit scheme mostly for business purposes, salaried people for emergency needs and housewives for household purposes.

5.4.8 Hypothesis 8:

Hypothesis 8:

H0: There is no significant relation between monthly income and cause for bidding in chit fund

H1: There is significant relation between monthly income and cause for bidding in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 123.331a 35 .000

Likelihood Ratio 106.298 35 .000

Linear-by-Linear Association 4.957 1 .026

N of Valid Cases 150

INTERPRETATION:

The probability of the chi-square test statistic (chi-square=123.331) was p=.000, less than the alpha level of significance of 0.05.

We can see that the strength of association between the variables is extremely strong (.907)

Therefore, the research hypothesis that differences in ‘reason to bid in chit funds’ are related to differences in ‘income” is supported by this analysis. It can be clearly seen that low income members bid mostly for consumption reasons whereas higher income members bid for business related and emergency purposes.

SUMMARY:

Reason to bid in chit fund has the strongest association with the occupation of the chit fund members as the probability of the chi-square test statistic (chi-square=180.915) was p=.000 and the strength of association between the variables is extremely strong (1.098).

5.4.

Hypothesis 9:

H0: There is no significant relation between gender and cause for saving in chit fund

H1: There is significant relation between gender and cause for saving in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 21.702a 16 .153

Likelihood Ratio 23.775 16 .095

Linear-by-Linear Association 2.397 1 .122

N of Valid Cases 150

INTERPRETATION:

The chi-square=123.331) was p=.153, more than 0.05. Therefore, the research hypothesis that differences in ’cause to save in chit funds’ are related to differences in ‘age” is not supported by this analysis.

5.4.10 Hypothesis 10:

H0: There is no significant relation between occupation and cause for saving in chit fund.

H1: There is significant relation between occupation and cause for saving in chit fund.

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 20.510a 4 .000

Likelihood Ratio 29.038 4 .000

Linear-by-Linear Association 7.062 1 .008

N of Valid Cases 150

a. 1 cell (10.0%) has expected count less than 5. The minimum expected count is .81.

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .370 .000

Cramer’s V .370 .000

N of Valid Cases 150

a. Not assuming the null hypothesis.

b. Using the asymptotic standard error assuming the null hypothesis.

INTERPRETATION:

The chi-square=20.510) was p=.000, less than 0.05.

We can see that the strength of association between the variables is weak (.370).Therefore, the research hypothesis that differences in ’cause to save in chit funds’ are related to differences in ‘gender” is supported by this analysis.

5.4.11 Hypothesis 11:

Hypothesis 11:

H0: There is no significant relation between age and cause for saving in chit fund

H1: There is significant relation between age and cause for saving in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 67.261a 12 .000

Likelihood Ratio 60.380 12 .000

Linear-by-Linear Association 9.507 1 .002

N of Valid Cases 150

a. 1 cell (10.0%) has expected count less than 5. The minimum expected count is .13.

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .670 .000

Cramer’s V .387 .000

N of Valid Cases 150

INTERPRETATION:

The chi-square=67.261 was p=.000, less than 0.05.

We can see that the strength of association between the variables is moderately strong(.670).Therefore, the research hypothesis that differences in ‘reason to cause in chit funds’ are related to differences in ‘occupation” is supported by this analysis. Salaried people save their money in chit fund with no particular purpose. But self-employed people are equally interested in saving for house purchase as well as for general purpose.

SUMMARY:

chit fund is most closely associated with occupation of the chit fund members as it has the highest value of chi-square statistic and Phi coefficient.

5.4.12 Hypothesis 12:

Hypothesis 12:

H0: There is no significant relation between having bank loan and membership in multiple chit schemes.

H1: There is significant relation between having bank loan and membership in multiple chit schemes.

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 56.697a 3 .000

Likelihood Ratio 67.900 3 .000

Linear-by-Linear Association 36.400 1 .000

N of Valid Cases 150

INTERPRETATION:

The probability of the chi-square test statistic (chi-square=56.697) was p=.000, less than the alpha level of significance of 0.05.

We can see that the strength of association between the variables is strong (.615).

Therefore, the research hypothesis that differences in ‘membership in multiple chit schemes are related to differences in ‘having currently bank loan” is supported by this analysis. It is clearly evident that those members currently having bank loan have invested in only one chit scheme whereas those members who do not have availed bank loan have invested in more than one chit schemes.

5.4.13 Hypothesis 13:

Hypothesis 13:

H0: There is no significant relation between monthly income and participation in unregistered chit funds

H1: There is significant relation between monthly income and participation in unregistered chit funds

.

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 96.660a 7 .000

Likelihood Ratio 85.378 7 .000

Linear-by-Linear Association 59.577 1 .000

N of Valid Cases 150

a. 1 cell(10.0%) has expected count less than 5. The minimum expected count is 1.08.

INTERPRETATION:

The chi-square=96.660 was p=.000, less than 0.05.

We can see that the strength of association between the variables is extremely strong (.803).

Therefore, the research hypothesis that differences in ‘participation in unregistered chit funds’ are related to differences in ‘income” is supported by this analysis. It is clearly evident that mostly low- income members have participated in unregistered funds. This is because the registered funds have become expensive due to the increase in their operational cost as a result of stringent regulations.

5.2.14 Hypothesis 14 :

H0: There is no significant relation between causes to prefer chit fund over bank and having bank loan.

H1: There is significant relation between causes to prefer chit fund over bank and having bank loan

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 28.049a 5 .000

Likelihood Ratio 31.806 5 .000

Linear-by-Linear Association 2.967 1 .085

N of Valid Cases 150

a. 2 cells (15.0%) have expected count less than 5. The minimum expected count is 1.79.

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .432 .000

Cramer’s V .432 .000

N of Valid Cases 150

INTERPRETATION:

The probability of the chi-square test statistic (chi-square=28.049) was p=.000, less than the alpha level of significance of 0.05.

We can see that the strength of association between the variables is moderate (.432).

Therefore, the research hypothesis that differences in ’cause to prefer chit fund over bank’ are related to differences in ‘having bank loan” is supported by this analysis. It is clearly evident that members who have bank loan have preferred chit fund over bank mainly due to better dividends. But those who do not have bank loan prefer chit fund over bank mainly due to better service in terms of more personalized service.)

5.2..15 Hypothesis 15: To identify significant predictors of regular participation in chit funds using Binary Logistic Regression

Hypothesis 15:

H0: Presence of safety, flexibility, timely payment, low commission, better service, personal contact, having a bank loan are no significant predictors of regular participation in chit fund.

H1: Presence of safety, flexibility, timely payment, low commission, better service, personal contact ,having a bank loan,are significant predictors of regular participation in chit fund.

Variables in the Equation

B S.E. Wald df Sig. Exp(B)

Step 0 Constant -1.046 .186 31.574 1 .000 .351

Model Summary

Step -2 Log likelihood Cox & Snell R Square Nagelkerke R Square

1 37.170a .533 .576

a. Estimation terminated at iteration number 6 because parameter estimates changed by less than .001.

Variables in the Equation

B S.E. Wald df Sig. Exp(B)

Step 1a bank_loan(1) 1.068 1.265 14.715 1 .000 11.720

reason_2 2.286 4 .683

reason_2(1) 1.336 1.077 1.540 1 .215 3.805

reason_2(2) .134 2.239 .004 1 .952 1.143

reason_2(3) -.559 1.896 .087 1 .768 .572

reason_2(4) .731 1.347 .294 1 .588 2.076

reason_3 4.874 5 .431

reason_3(1) 1.188 .924 1.652 1 .199 3.279

reason_3(2) 1.661 2.048 .658 1 .417 5.263

reason_3(3) -1.654 1.228 1.813 1 .178 .191

reason_3(4) .404 1.192 .115 1 .735 1.497

reason_3(5) -17.379 20.722 .000 1 .700 .000

reason_4 .355 4 .986

reason_4(1) -1.047 1.850 .320 1 .571 .351

reason_4(2) -.839 1.979 .180 1 .672 .432

reason_4(3) -.932 1.637 .324 1 .569 .394

reason_4(4) 3.519 4.199 .000 1 .600 3.746

reason_5 8.553 5 .128

reason_5(1) -.254 1.768 .021 1 .886 .776

reason_5(2) -19.245 9.890 .000 1 .999 .000

reason_5(3) 1.420 1.338 1.126 1 .289 4.136

reason_5(4) -.747 1.306 .327 1 .567 .474

reason_5(5) .561 1.342 .174 1 .676 1.752

B S.E. Wald df Sig. Exp(B)

Step 1a Safety -.075 .320 4.377 1 .011 0.928

Flexi -.178 .426 3.337 1 .021 0.837

commision -.185 .188 1.868 1 .026 0.831

payment -.267 .178 1.657 1 .097 0.766

service -.859 .412 1.348 1 .083 0.424

personal -1.122 .163 .996 1 .079 0.329

Constant 3.058 2.440 1.571 1 .010 21.291

a. Variable(s) entered on step 1: : bank_loan, reason_2, reason_3, reason_4, reason_5.imp1, imp2, imp3, imp4, imp5, imp6.

INTERPRETATION:

‘ -2 Log Likelihood statistic is 37.170. This statistic how poorly the model predicts the decisions — the smaller the statistic the better the model. Since, 37.170 is a relatively small number therefore, this model is able to predict the decisions in a better way.

‘ Here Cox & Snell R Square statistic indicates that 53.3% of the variation in the regular participation in chit funds is explained by the logistic model.

‘ In our case Nagelkerke R Square is 0.576, indicating a moderate relationship of 57.6 % between the predictors and the prediction.

‘ If it is less than .05 then, we will reject the null hypothesis and accept the alternative hypothesis.

‘ In this case, we can see that bank loan, safety, flexibility and low commission have contributed signi’cantly to the prediction of regular participation in chit funds but other variables are not significant predictors of regular participation in chit funds.

‘ Since only bank loan has p=.000, therefore we can say that bank loan is the most significant predictor

among other significant predictors. This is followed by safety (p=.011), flexibility (p=.021) and low commission (p=.026).

‘ Here, the EXP (B) bank loan is 11.727. Hence when bank loan is availed by one unit (one person) the odds ratio is 11 times as large and therefore people are 11 more times likely not to regularly participate in chit funds.

‘ Here, the EXP (B) with safety is .928. Hence when safety is increased by one percent the odds ratio is .928 times as large and therefore people are .928 more times likely to regularly participate in chit funds.

‘ Here, the EXP (B) flexibility is 837. Hence when flexibility is increased by one percent the odds ratio is .928 times as large and therefore people are .837 more times likely to regularly participate in chit funds.

‘ Here, the EXP (B) low commission is .831. Hence when flexibility is increased by one percent the odds ratio is .928 times as large and therefore people are .831 more times likely to regularly participate in chit funds.

SUMMARY

Bank loan is the most significant predictor of regular participation in chit funds. This is followed by safety, flexibility and low commission.

Instalment no No of months remaining Monthly subscription Prize amount PV of monthly subscription(PV of outlow at 10%) PV of Prize amount(PV of inflow at 10%) Net Present Value(PV of inflow – PV of outflow)

1 24 2000 50000 2000 50000 10444.9

2 23 1500 35000 1488.1 34723.1 -4832.0

3 22 1500 35000 1476.4 34448.4 -5106.7

4 21 1500 35000 1464.7 34175.9 -5379.2

5 20 1500 35000 1453.1 33905.5 -5649.6

6 19 1500 35000 1441.6 33637.3 -5917.8

7 18 1500 35000 1430.2 33371.2 -6183.9

8 17 1500 35000 1418.9 33107.2 -6447.9

9 16 1620 38000 1520.3 35660.6 -3894.5

10 15 1620 38000 1508.2 35378.5 -4176.6

11 14 1700 40000 1570.2 36945.9 -2609.2

12 13 1700 40000 1557.8 36653.6 -2901.5

13 12 1780 42000 1618.2 38181.8 -1373.3

14 11 1780 42000 1605.4 37879.8 -1675.3

15 10 1780 42000 1592.7 37580.1 -1975.0

16 9 1860 44000 1651.1 39058.2 -496.9

17 8 1860 44000 1638.0 38749.2 -805.9

18 7 1860 44000 1625.1 38442.6 -1112.5

19 6 1940 46000 1681.6 39872.1 317.0

20 5 1940 46000 1668.3 39556.6 1.5

21 4 1940 46000 1655.1 39243.7 -311.4

22 3 1940 46000 1642.0 38933.2 -621.8

23 2 1940 46000 1629.0 38625.2 -929.8

24 1 1940 46000 1616.1 38319.7 -1235.4

25 0 1940 46000 1603.3 38016.5 -1538.6

39555.1 934465.9 -54411.4

[supanova_question]

Merit goods college essay help service

Merit goods are goods which will be under-provided by the market, therefore they will be under-consumed. They are thought by the governments to be good for the populations and so the governments want them to be consumed to a great extent. They increase the private and social benefits and cause the social benefit be higher than the private one. The best examples of them, apart from all the public goods, can be the education, health care, sports facilities and the opera.

Although the majority of the merit goods is provided by the private sectors, not all the people can afford buying them, therefore they will be under-consumed. That is why the government is needed to destroy the market failure increasing the supply and consequently raising the consumption.

To explain the reasons for government to provide the merit goods, I need to apply some examples of them. The first one can be the education. It is significant for the governments to provide it so that the society would be well-educated. Governments determine the period of education required for people (the compulsory education) to maintain the proper level of education of the society. The governments find education an important aspect that should be available for everyone as it cause the whole country to have better both economic growth and economic development.

Considering another example such as health care, the situation is quite similar. The governments want to provide the population with it because they care about the high states of health of society in their country. To gain these, the countries need to have high quality of health care. Governments often offer people unpaid programs consisting of preventative medical examination which contribute to maintain the high number of healthy people. This is also connected with the problems of the labour market. The healthier people are, the more efficient their work is, the greater revenue firms have and countries are more developed because of taxations.

Other examples like sport facilities or the opera are meant for people to become physically and culturally developed but their availability is not as important as in the case of the previous examples. That is why they are not as much provided by the governments as the rest of the merit goods.

Although most of the merit goods provided by the governments are free, the fact is that they are paid through the taxes that the societies pay. The number of the merit goods of particular types that the governments provide or subsidize depends on the necessity of them. If they are provided, the societies’ benefits get higher and so is the public treasury of the countries.

[supanova_question]

Research proposal: The effect of pregnancy on the adolescent pregnant teen & father my assignment essay help

Abstract: The purpose for this research paper is to address the adolescent pregnant teen & father and the effects a pregnancy has on both of their lives during and after her pregnancy. How the teens need the support of the family, community, church, and the school system. I will also address the teen father mostly disregarded in any aspect of the teen’s pregnancy and how this affects him, and how both teens need support in our society. How we can address the social problem of teen pregnancy from all avenues.

‘Three issues that have an impact on the pregnant adolescent are discussed education, identity development, and maternal support’ (Turnage & Pharris, 2013). My research focuses on adolescent pregnant teen women 19 years old and younger. It will also reflect the problems of the teen pregnant adolescents journeying thru the process of becoming a teen mother, finishing high school, developing her own identity and the maternal support she gets from her mother during her transition from pregnant teen to motherhood.

‘Several issues that differently influence the pregnant teen is individually based on the female’s chronological age’ (Turnage & Pharris, 2013). ‘For the pregnant adolescent, her pregnancy supersedes high school graduation as the benchmark for her being viewed as an adult’ (Turnage & Pharris, 2013). ‘Failure to graduate high school is associated with poor social and educational outcomes for teen mothers and their children’ (Turnage & Pharris, 2013).

‘While the pregnant adolescent is defining who she is as a person she experiences a transition to the new identity of mother’ (Turnage & Pharris, 2013). ‘During her pregnancy the adolescent’s mother is seen as the primary source of support that contributes to a positive self-image and can assist her in the adapting to the role of parent’ (Turnage & Pharris, 2013).

My research paper will also show how important it is to support the teen during and after pregnancy. It addresses the need for the teen mothers to finish high school, and find her identity. How important it is to have the support system of her mother and family to achieve all of these things. Without these support systems, the pregnant adolescent could end up in poverty, no social skills, homeless and a host of other social problems for her and her baby.

Addressed and examined is teen motherhood and its long-term mental and physical health of the teen mother’ (Patel & Sen, 2012). They used a (PCS) health survey known as SF-12 NLSY79 a study that compared two major comparisons groups of which only teens who experienced teen pregnancy and girls who did not experience teen pregnancy. On average the survey for teen mothers was on average 50.89.

The study to access the health outcome of ‘two major comparison groups, which consisted of women who were only experienced teen pregnancy & women who were having unprotected sexual relation as a teen but did not become pregnant ‘ (Patel & Sen, 2012). Estimated is that teen mothers are more likely to have poor health later in life in the study of all the comparison groups.

Along with support, they desperately need help taking care of an infant as a teen; they need a support system to take notice of how they are managing their health & well-being so that they can be a successful teen parent. In addition, being a teen parent can affect the mother’s mentally as the pressure of being new teen mom can be stressful.

The teen mothers who marry after they give birth to their children statistics state that 30 % of them will not remain in their marriages into their 40’s. This result comes from teen adolescents in a single parent home raising their child. This can put a strain on the teen adolescent because she will financially have to seek support from her family or enter into the welfare system and suffer mental health issues.

‘Adolescent teen mothers identify social support with, parenting and emotional support primary emanating from family members, particularly their own mothers, as well as from the father of the baby (Savio Beers & Lee, 2009)’. ‘Older sisters may play an important role in the support network for adolescent mothers, the supportive sister relationships decrease depressive and anxiety-related symptoms in adolescent mothers (Savio Beers & Lee, 2009).

‘For some adolescent parents, participation in a religious community programs may provide the significant social support and serve as a protective factor’ (Savio Beers & Lee, 2009). This directly stresses the point that without the support of family, community, and church with the support of the father the adolescent teen mother can suffer mental issues, poverty issues, and marriage problems.

We addressed the many issues that teen mothers have to face, so now I would like to address the teen father in our society. What are their concerns on becoming a teen father, and how do they view their role as father where their masculinity is concerned? While most of the research done on teen pregnancy and parenting mainly focusing on the mother, the father is invisible.

Interviewed were 26 young teen fathers in the mid-western American towns. The in depth survey of three themes of gender discord focused on teen father narratives, which took on responsibility, sex, being a man, this is the direct viewpoint of the invisible teen father. What they feel about getting a teen girl pregnant and what responsibility they take in the pregnancy if any. How they relate to getting a teen pregnant and how that affects his identity as a man and their masculinity.

‘Gendered assumptions regarding pregnancy and contraception’specifically that women are in charge of preventing pregnancy and they have the belief that male sexuality is uncontrollable; and that use of love and intimacy talk (Weber, J. B., 2013). The teen fathers that took the questionnaire did not blame themselves for getting the teen girl pregnant. They see the teen’s pregnancy as her problem.

Studies suggest that teen fathers are more likely to be of a minority race. He has a mother who had a baby as a teen; his parents have a minimal education. His parents do not have high expectations of him finishing school; all of these factors result in the likelihood that makes him a candidate to becoming a teenage father. ‘The research states that the teen fathers go to school fewer years less than non-teenage fathers (Fletcher & Wolfe, 2011).

‘Evidence shows that men who have children before marriage leave school earlier and have worse labor markets outcomes’ (Fletcher & Wolfe, 2011). ‘Data was used only on young men who reported a pregnancy as an adolescent’ (Fletcher & Wolfe, 2011). It affects his completion of high school.

It also affects his ability to take care of the teen mother & baby, which causes him to drop out of school early. Statistically, ‘teen fathers work more hours and earn more money following the birth of a child then his non-parent counterparts’ (Fletcher & Wolfe, 2011). Teen fatherhood results in the teen father getting married early or co-habitation with the teen mother.

In conclusion, teen pregnancy is a social problem in the United States both teens will have to suffer in their education, grow up before their time, take on adult responsibilities, and suffer financial problems to take care of the child. Which ultimately falls on the parents of the teens, society or the welfare system in which the teen mother becomes a social statistic or shall I say a number.

Teen pregnancy as of 2014 have been on the decline in the United States and increased in other states, however a positive support system for both teens is minimal at best. Socially as communities, churches and government we have to take an active role in education of abstaining from sex, talking to the teens about sex, and protecting themselves against pregnancy.

[supanova_question]

Reconnaissance attacks in IPv6 networks free essay help online

2.1.1 Reconnaissance attacks in IPv6 networks

The 1st larger attack in IPv6 is usually a reconnaissance attack. An attacker try reconnaissance attacks to get some confidential information about the victim network that can be misused by the attacker in further attacks. For this he uses active methods, such as scanning techniques or data mining strategies. To start, an intruder begins to ping the victim network to determine the IP addresses currently used in the victim network. After getting some of the accessible system, he starts to scan the port to find out any open port in the desired system. The size of subnet is bigger than that of the in IPv4 networks. To perform a scan for the whole subnet an attacker should make 264 probes and that???s impossible. With this fact, IPv6 networks are much more resistant to reconnaissance attacks than IPv4 networks. Unfortunately, there are some addresses which are multicast address in IPv6 networks that help an intruder to identify and attack some resources in the target network.

2.1.2 Security threats related to IPv6 routing headers

As per IPv6 protocol specification, all of the IPv6 nodes must be able to process routing headers. In fact, routing headers can be used to avoid access controls based on destination addresses. Such action can cause security effects. It may be happen that an attacker sends a packet to a publicly accessible address with a routing header containing a ???forbidden??? address on the victim network. In such matter the publicly accessible host will forward the packet to the destination address stated in the routing header even though that destination is already filtered before as a forbidden address. By spoofing packet source addresses an intruder can easily perform denial of service attack with use of any publicly accessible host for redirecting attack packets.

2.1.3 Fragmentation related security threats

As per IPv6 protocol specification, packet fragmentation by the intermediate nodes is not permitted. Since in IPv6 network based on ICMPv6 messages, the usage of the path MTU discovery method is a duty, packet fragmentation is only allowed at the source node.1280 octets is the minimal size of the MTU for IPv6 network. The packets with size less than 1280 octets to be discarded unless it???s the last packet in the flow as per security reasons. With use of fragmentation, an attacker can get that port numbers not found in the first fragment and thus they bypass security monitoring devices expecting to find transport layer protocol data in the very first fragment. An attacker will send a huge amount of small fragments and create an overload of reconstruction buffers on the victim system which resulted to the system crash. To prevent system from such attacks it???s necessary to bound the total number of fragments and their permissible arrival rate.

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WMBA 6000-13 Topic: Course Evaluation cheap essay help

WMBA 6000-13

Topic: Course Evaluation

Date: March 2, 2014

Based on the assigned readings for this course (Dynamic Leadership), I have read an enormous amount of information about the different categories of leaders and leadership styles. Today’s leaders are different from the leaders of twenty to fifty years ago. In the past leaders gave commands and they controlled the actions of others. Today leaders are willing to involve others in their decision making and they are more open to new possibilities.

A good leader has a vision for their organization and they know how to align and engage employees in order to promote collaboration. The successful leader knows how to lead by using superior values, principles and goals that fit the organization’s values, principles and goals. Also these leaders know that leadership is not made from authority, it’s made from trust and followership. Coleman, J., Gulati, & Segovia, W.O. (2012)

I am impressed most by the characteristics of the authentic leader because they know how to develop themselves; they use formal and informal support networks to get honest feedback in order to drive long-term results. Authentic leaders build support teams to help them stay on course and counsel them in times of uncertainty. George, B., Sims, P., Mclean, A.N. & Mayer D. (2007)

In addition, I found the Leadership Code to be important because it provides structure and guidance and helps one to be a better leader by not emphasizing one element of leadership over another. Some focus on the importance of vision for the future; others on executing in the present; others on personal charisma and character; others on engaging people’; and others on building long-term organization. The code represents about 60 to 70 percent of what makes an effective leader. Ulrich, D., Smallwood, N., Sweetman, K. (2008)

The information that I acquired from this course will help me to pursue the goal of owning a beauty supply business. Another goal that I can add to my action plan is to include not only wigs and welted hair, but I will add hair, skin and nail products to my inventory. A future goal will be to add handbags and accessories as well.

After completing my short-term goal of finishing my MBA, I can take the knowledge from this course along with my values, ethics and principles to help me to manage employees and operate a successful business. Annie Smith (March 2, 20

Coleman, J. G. (2012). Educating young leaders. Passion and Purpose , 197-202.

George, B. S. (2007). Discovering your authentic leadership. Harvard Business Review , 129-138.

Lyons, R. (2012). Dean of Haas of School of Business University of California, Berkely. It’s made from followership. (J. G. Cole, Interviewer) Coleman, J., Gulati, D., & Segovia, W.O.

Ulrich, D. S. (2008). Five rules of leadership. In The leadership code five rules to lead by. Defining Leadership Code , 1-24.

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Family presence during CPR (cardiopulmonary resuscitation) extended essay help biology

In a pre-hospital setting, there are few moments that are as intense as the events that take place when trying to save a life. Family presence during these resuscitation efforts has become an important and controversial issue in health care settings. Family presence during cardiopulmonary resuscitation (CPR) is a relatively new issue in healthcare. Before the advent of modern medicine, family members were often present at the deathbed of their loved ones. A dying person’s last moments were most often controlled by his or her family in the home rather than by medical personnel (Trueman, History of Medicine). Today, families are demanding permission to witness resuscitation events. Members of the emergency medical services are split on this issue, noting benefits but also potentially negative consequences to family presence during resuscitation efforts.

A new study has found that family members who observed resuscitation efforts were significantly less likely to experience symptoms of post-traumatic stress, anxiety and depression than family members that did not. The results, published in an online article in The New England Journal of Medicine, entitled ‘Family Presence during Cardiopulmonary Resuscitation,’ were the same regardless of the survival of the patient. The study involved 570 people in France whose family members were treated by emergency medical personnel at home. These EMS teams were unique in that they were comprised of a physician, a nurse trained in emergency medicine, and two emergency medical technicians. The study found that the presence of relatives did not affect the results of CPR, nor did it increase the stress levels of the emergency medical teams. Having family present also did not result in any legal claims after the incidents occured. While the unique limitations of the study warrant consideration, the results show a definite benefit in having families stay during CPR (Jabre Family Presence).

Historically, although parents of children have been allowed to be present for various reasons, relatives of adult patients have not. As medical practices change to increasingly involve family in the care of patients, growing numbers of emergency medical practitioners say that giving relatives the option of watching CPR can be a good idea. Several national organizations, including The American Heart Association, have revised their policies to call for giving family members the option of being present during CPR (AHA Guidelines for CPR). Witnessing CPR, say some emergency medical experts and family members, can take the mystery out of what could be a potentially terrifying experience. It can provide reassurance to family members that everything is being done to save their loved ones. It also can offer closure for relatives wanting to be with their family members until the last minute (Kirkland Lasting Benefit). Another benefit is that it shows people why reviving someone in cardiac arrest is much less likely than people assume from watching it being done on television (Ledermann Family Presence During). Family members who can truly understand what it means to ‘do everything possible’ can go on to make more informed decisions about end-of-life care for themselves or their families.

There are three perspectives on this issue- that of the emergency medical personnel providing care, the family, and the patients. The resistance on the part of the medical community to family presence during CPR stems from several different concerns. The most common concern among these is that family members, when faced with overwhelming fear, stress and grief, could disrupt or delay active CPR. Another concern raised by emergency medical personnel is that the realities of CPR may simply be too traumatic for loved ones, causing them to suffer more than they potentially would have if they had never witnessed the event. Some families share this view, citing the potential for extreme distress as a main reason for not wanting to witness resuscitation (Grice Study examining attitudes). Many emergency medical personnel also fear an increased risk of liability and litigation with family members present in the room (Fullbrook the Presence of Family). The worry is that errors can occur, inappropriate comments may be made, and the actions of the personnel involved may be misinterpreted. In an already tense situation, the awareness of the family could increase the anxiety of the personnel and create a greater potential for mistakes.

Another complication that arises from having families present during resuscitation attempts is that of patient confidentiality. The patient’s right to privacy should not be circumvented with implied consent. There is always the possibility that medical information previously unknown to the family may be revealed in the chaos of resuscitation. In addition, patient dignity, whether physical or otherwise, may become compromised (Fullbrook the Presence of Family). Beyond moral considerations, legal concerns regarding revealing patient information are real. This could become an even larger issue if there is no one available to screen witnesses, which could result in unrelated people gaining access to personal information. Eventually, a breach in confidentiality can lead to a breach in the confidence that the public has gained in pre-hospital emergency care.

Family presence during CPR in a pre-hospital setting remains a highly debatable topic. This could be largely due to the fact that the needs of the emergency medical providers and the rights of the patients can be at odds with the wishes of the family members. Although there are several possible reasons why family presence is not being welcomed into daily practice, one of the major reasons could be the lack of formal written policies that define the roles of families and providers placed into this situation. Bringing family members into a situation where CPR is being performed on a loved one should not happen haphazardly. It should happen with careful concern and support for everyone involved. Policies and protocols, defined by experienced personnel, can provide legal and emotional support. They can also potentially help ease anxiety by defining expectations and placing responsibility in the hands of people who are experienced enough to know how to handle the situation appropriately. The policies and protocols should address the basic needs of all people involved. Five basic needs should be addressed:

1. The number of people allowed to be present

2. Which relatives should be allowed to be present (age, relationship, etc.)

3. The role of the family members present and what is expected of them.

4. The place where the family should remain during the duration of CPR.

5. The formal wishes of the patient- written as a directive like a living will.

An important component of this is available, trained staff that can prepare the family members for what they will witness, support them through the event, and then direct them after the event’s conclusion.

The American Heart Association states that the goals of cardiopulmonary resuscitation are, ‘to preserve life, restore health, relieve suffering, limit disability, and respect the individual’s decisions rights and privacy’ (AHA Guidelines for CPR). The practice of offering family members the opportunity to be present during CPR is a controversial ethical issue in emergency medical services. While the results of the study published on this topic in The New England Journal of Medicine clearly show no negative side effects from having families present during resuscitation attempts, the limitations of the study lend to the need for more research before it could be universally accepted.

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Respondeat Superior cheap essay help

Legal claims that derive from a situation where there are claims of negligence can sometimes involve an entity other than the neglectful parties. In certain circumstances employers are fully responsible for their employees, and the tasks they perform during working hours. During the course of this paper, the doctrine of respondeat superior will be defined and explained. Two case studies in which the doctrine was applied will also be analyzed to determine if it was applied correctly.

Respondeat superior is a legal theory that holds employers responsible for any negligent or harmful act performed by an employee during the commission of their employment duties (Thornton, 2010). The Maryland Supreme Court in 1951 was the first court to utilize respondeat superior in a court case involving a question of employer liability (Burns, 2011). This doctrine is important as it holds employers liable in court cases where one of its employees does harm to an individual. Vicarious liability and indirect liability are two base concepts that make-up respondeat superior (Thornton, 2010). Respondeat superior shows that the employer did not have to be responsible for the employee???s negligent behavior, in the form of improper training or instruction to perform harmful acts, in order for the employer to be held legally responsible.

In the case of Valle v. City of Houston, the police force was sued for excessive force and an illegal search in an attempt to remove an individual from his parent???s home (Nicholl & Kelly, 2012). The situation stemmed from a man, Omar Esparza, barricading himself in his parent???s home and refusing to come out (p. 285). After a long police standoff, the SWAT team was ordered to forcefully enter the home and remove Mr. Esparza (p. 285). The SWAT team utilized taser gun and bean bag ammunition in an attempt to subdue Mr. Esparza after they felt he posed a physical threat by wielding a hammer, but as those attempts failed the suspect was fatally wounded when an officer fired his weapon (p. 286). Shortly after the incident the mother was allowed into the home, and she reported no visible evidence that her son was possession of a hammer (p. 286). The court found that the city was not liable for damages under the theory of respondeat superior, because the order to remove the individual from the home was not made by an individual deemed as a decision-maker by the city (p. 286).

From the outside, this case seems to fit the theory of respondeat superior. As the employer, the city should be held responsible for the actions of its employees. The police, serving as the city???s employees acted in a manner that was unnecessary for the situation and in conflict of their training (p. 286). However, the court sided with the City of Houston because the chain of command was not followed in regards to the use of force (p. 286). The end result is a case where an individual made a decision that was not his to make; that ultimately cost a man his life.

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The Cause And Effect Of Child Poverty Extended Essay Help Biology

In this assignment I will be talking about a Child Poverty and will discuss about causes and effects of poverty. the key causes and impacts on them that many of our society are suffering.

What are the reasons and effects of poverty?

Nowadays, there are many problem???s affecting the economic development in many countries around the world. One of the largest concerns is poverty. To begin with, poverty is a result from lack of learning. Individuals who don’t go to school will find jobs that are more demanding than others. They might require to do a badly paid work that take their healthiness a lots. An additional motive clue to poverty is laziness for the reason that there aren’t establishments prepared to accept an idle worker into their company. In addition, poverty is a cause of wasting of cash. For instance, they use money for building luxury homes, spending and purchasing up-to-date tools to use. Poverty is the lack of simple requirements that all human beings committed to have: food and water, shelter, education, medical care, safety, etc. A multi-dimensional difficult, poverty goes above all social, economic, and political restrictions. As such, hard work to improve poverty must be informed of a selection of different factors.

Poverty effects many aspects of people life. They require to live in a wrecked houses, wear horrible clothes, they can’t go out for an expensive lunch, have delicious food and have the most awful healthcare. Henceforward, it may change a human’s character. For instance: they get furious easily with their relative so the atmosphere is often hot. More or less individuals even turn out to be burglars as soon as they run out of cash. They steal cash or luxurious possessions that appear in front of their sight.

The country will develop vastly without poverty. In my opinion, the government should care about poorer people more and more by many different methods to support them like donations programs. Besides, they should inspire every person to get education because this is a unique way that people can escape poverty

Poverty does exists all over the world, nevertheless it???s a rich country or like some other countries. Even United States of America richest country around the world, whom are facing serious problems with poverty. The cause and effect of poverty can be placed to different procedures. The amount cause of poverty is lack of money, nevertheless it is not the only cause or effect. On the other hand, the purpose of this essay is to discuss some of the main causes and effects of poverty, which I will be declaring in learning, conflicts, food shortage, and natural catastrophes.

The initially and instant cause of poverty is lack of learning. In my opinion of understanding lack of education keeps youngsters from finding jobs that would boost them and their relatives out of poverty. In these days and age, education is the significantly important to have a life you wanted as for without an education it is unlikely to find better job prospectus or ought to have a decent life time. Doubt if you could have an enhanced job,

How could you succeed in life?

The second reason cause of poverty has to do with conflicts. Numerous poor countries are poor for the reason that they are continuously fighting. Conflicts cost millions and billions dollar into weapons, uniforms, food, etc. This is generally money that could go citizens or programs but as an alternative those funds are used into conflicts. Example: the war of Iraq cause so many things, such by way of financial crisis, loss of job, societies lost their homes, and the worse part it cause was starvation. Females and youngsters were suffering from lack of food.

In the beginning the effect of poverty is food shortage. One and only of the most noticeable effect of poverty is starvation. Plenty of children around the world remain distress now for starvation, as their guardians don???t have cash to buy food for them. Being poor effect various things in someone???s life. Additional result of poverty, is an insufficient education. Imaging parents whom aren???t able to pay their youngsters college fees, or send their children at school, and not only this their parents can???t buy clothes for them.

The second effect of poverty is being without a job; this is one essential effect of poverty because without employment it is not informal to survive. If you are laid off work, or without a job, it might be hard to pay your bills. You may possibly lose your house; even getting food will be hard. Some societies lose their self-esteem. You forced in ending up in the street stealing and drugs.

To conclude, there are numerous cause and effect of poverty. On the other hand, the

main roots that play vital role in our lives are lack of education, conflicts, lack of food, and being without a job. I personally think the four mains list above are a human nature of surviving life. My aims is that God create human being but he didn???t prepare us the similar in lifespan. More or less some are unfortunate, more or less some are rich, some have job, some don???t, some countries always violent, and some have peace. So we ought to deal by the way in order to survive.

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Control and organisational behaviour (pengendalian dan perilaku organisasi) college admissions essay help

PENGENDALIAN DAN PERILAKU ORGANISASI

PERILAKU ORGANISASI

Untuk membuat dasar yang nantinya dapat digunakan manajemen dalam menyusun system pengendalian manajemen, maka kita perlu mengetahui lebih dalam mengenai perilaku organisasi. Berikut ini adalah beberapa penjelasan mengenai teori akuntansi sebagai bentuk pemahaman terhadap organisasi.

Definisi Organisasi

Secara umum, organisasi diartikan sebagai sekumpulan orang yang melakukan kerjasama demi mencapai tujuan ‘ tujuan yang telah ditentukan bersama. Organisasi tercipta ketika orang ‘ orang bergabung dan melakukan sesuatu untuk berbagai tujuan dan organisasi dapat mencakup segala aspek dalam kehidupan. Organisasi dapat bersifat formal dan informal. Pekerjaan di dalam suatu organisasi dapat dibagi ‘ bagi dan dikoordinasi sesuai dengan kebutuhan dan keahlian tiap ‘tiap anggota organisasinya untuk mencapai tujuan organisasi tersebut. Suatu organisasi haruslah going concern, dalam arti organisasi tersebut diasumsikan akan hidup selamanya.

Teori Perilaku Organisasi (Theory of Organization Behaviour)

Ada beberapa teori yang menjelaskan mengenai mengapa dan bagaimana orang ‘ orang berperilaku dalam organisasi. Berikut ada dua penjelasan mengenai teori tersebut :

1. Teori jenjang kebutuhan

Teori ini menjelaskan bahwa setiap manusia memiliki kebutuhan yang banyak dan harus dipenuhi dan kebutuhan serta keinginan tersebut tersusun secara rapih, sehingga apabila ada satu kebutuhan terpenuhi maka setelah itu ia akan berusaha memenuhi kebutuhannnya yang lebih tinggi. Dalam teori ini tersirat bahwa system pengendalian manajemen juga didasarkan pada kebutuhan manusia yang terkoordinasi dan dilakukan sesuai dengan tujuan organisasi.

2. Teori motivasi pencapaian

Teori ini lebih mengacu pada perilaku atasan atau manajer dalam perannya saat berorganisasi. Untuk mencapai keberhasilan dan mendapat sebuah kekuasaan, maka manajer tersebut juga perlu memiliki keinginan yang kuat agar dapat menghasilkan prestasi dalam organisasi.

TEORI ORGANISASI

Pengetahuan yang dalam mengenai organisasi sangatlah diperlukan oleh para pelaku organisasi dalam pelaksanaan system pengendalian manajemen organisasi tersebut. Para pelaku organisasi harus benar ‘ benar mengetahui semua poin dalam organisasi termasuk sejarah organisasi, tujuan organisasi, bagaimana perilaku para pelakunya hingga reaksi organisasi tersebut terhadap lingkungan.

Tak berbeda dengan teori perilaku akuntansi, dalam teori organisasi juga terdapat banyak teori yang membahas mengenai organisasi. Dan disini akan dibahas mengenai dua teori juga tentang organisasi, yaitu :

1. Teori Organisasi yang Berorientasi ke Dalam

Banyak organisasi dianggap indepen dan tidak terlalu memperhatikan lingkungan luar oleh beberapa teori. Teori organisasi yang berorientasi ke dalam ini banyak dijadikan dasar oleh sebagian besar system pengendalian manajemen dalam suatu organisasi hal tersebut didasarkan karena dalam teori ini mencakup tanggung jawab dalam pengambilan keputusan yang berlaku menurut proyek ‘ proyek, program ‘ program serta komponen ‘ komponen fungsionalnya.

2. Teori Organisasi yang Berorientasi ke Luar

Teori ini adalah teori kebalikan dari teori sebelumnya yaitu teori organisasi yang berorientasi ke dalam. Teori ini beranggapan bahwa suatu organisasi selalu berhubungan dengan lingkungan di sekitarnya. Ada dua jenis organisasi yang menganut teori organisasi yang berorientasi keluar ini, yaitu :

– Organisasi system umum terbuka

– Organisasi system manajemen

TIPE ORGANISASI

Ada tiga jenis atau tipe organisasi, yaitu :

1. Organisasi Fungsional

Dalam tipe organisasi ini, penekanan lebih ditujukan kepada manajer yang sangat harus bertanggung jawab terhadap suatu fungsi tertentu, seperti fungsi produksi, fungsi pemasaran dan fungsi lainnya yang diterapkan dalam organisasi tersebut. Fungsi ‘ fungsi tersebut dapat dihimpun oleh fungsi yang lebih tinggi dalam organisasi itu juga. Organisasi ini berpotensi membuat efisiensi perusahaan yang lebih baik karena menggunakan masukan ‘ masukan dari manajerial yang lebih tinggi.

2. Organisasi Divisi

Dalam organisasi ini, semua manajer harus bertanggung jawab terhadap hamper keseluruhan fungsi dalam proses produksi serta distribusi lini pada organisasi tersebut. Orientasi organisasi divisi lebih terbuka yang berarti lebih menekankan bahwa para manajer harus peka terhadap pengaruh ‘ pengaruh yang dating dari luar yang mungkin dapat mempengaruhi kinerja organisasi.

3. Organisasi Matriks

Ada dua struktur organisasi dalam organisasi matriks, yaitu ditata berdasarkan fungsi dan ditata berdasarkan program. Pada organisasi matriks, para manajer bertanggung jawab penuh atas profitabilitas dari lini produk organisasi tersebut dimana proses produksi dilakukan oleh unit ‘ unit organisasi fungsional.

Teori Kemungkinan (Contingency Theory)

Untuk mengendalikan suatu manajemen menggunakan tiga macam pendekatan, antara lain :

1. Pendekatan tradisional

Pendekatan ini menekankan pada perencanaan, pendekatan dan pengendalian.

2. Pendekatan system

Pendekatan ini menekankan padapenggunaan sumber daya manusia sebagai pertimbangan dalam pengambilan keputusan.

3. Pendekatan perilaku

Pendekatan ini menekankan pada pengendalian manusia termasuk di dalamnya motivasi dan prediksi.

PERILAKU MANAJEMEN

Organisasi dan sistemnya yang rumit akan mempengaruhi perilaku manusia menjadi rumit pula.

Konsep Fundamental

Agar suatu organisasi ‘terkendali’ maka para anggota organisasi harus mengetahui dengan baik apa sebenarnya yang diinginkan oleh manajemen. Untuk merealisasikan hal tersebut, dapat menggunakan banyak informasi yang telah disediakan oleh manajemen organisasi seperti anggaran hingga kebijakan organisasi. Tujuan organisasi dibuat oleh para manajer senior dan dilaksanakan oleh manajer operasional untuk selanjutnya para manajer senior menerapkan system pengendalian manajemen untuk mengontrol organisasi tersebut.

Persepsi Tujuan

Para manajer operasional harus benar ‘ benar mengetahui apa tujuan organisasi. Para manajer operasional tersebut dapat secara mudah mendapatkan informasi ‘ informasi yang mereka butuhkan dari berbagai sumber baik dari dokumen maupun percakapan informal saja. System pengendalian manajemen yang efektif dapat menguatkan kepastian suatu perusahaan.

Organisasi Informal

Adanya organisasi informal di dalam organisasi formal sering menyebabkan adanya salah persepsi mengenai tindakan yang diharapkan. Hubungan pada organisasi informal tidak tercantum di dalam bagan organisasi, padahal hal tersebut cukup penting untuk pemahaman system pengendalian organisasi tersebut.

Motivasi

Reaksi pada pelaku organisasi terutama manajemen terhadap organisasi dapat berbeda tergantung pada motivasinya. Motivasi dapat bermacam ‘ macam, misalnya kenaikan gaji, promosi, pujian dan lain ‘ lain. Motivasi timbul dari dalam pribadi masing ‘ masing, tetapi motivasi dapat dipengaruhi oleh rangsangan dari lingkungan sekitarnya.

Keselarasan Tujuan (Goal Congruence)

Setiap manusia memiliki tujuan pribadi, begitu juga dengan organisasi yang juga memiliki tujuan bersama. Salah satu tugas penting system pengendalian adalah menyelaraskan kedua tujuan tersebut serta mencapainya demi mendapatkan kepuasan bersama. Semakin kuat hubungan antara tujuan pribadi dan tujuan organisasi, maka ssistem pengendalian organisasi tersebut akan semakin kuat juga.

Kerjasama dan Konflik

Suatu organisasi tidak akan berjalan dengan baik apabila para anggotanya tidak bekerjasama dengan baik secara terkoordinasi, untuk itu di dalam organisasi sangat dibutuhkan kerjasama yang terkoordinir dan selaras. Selain itu, organisasi juga harus menjaga koordinasi dan keselarasan tersebut agar tidak terjadi konflik yang dapat mengganggu kinerja organisasi. Konflik tersebut dapat terjadi karena berbagai alasan, salah satunya adalah dengan adanya persaingan didalam organisasi tersebut.

Iklim Organisasi (Organizational Climate)

Secara singkat, iklim organisasi dapat diartikan sebagai hasil kombinasi dari struktur formal dan struktur informal pada suatu organisasi. Dan menurut pemahaman saya iklim organisasi merupakan suasana di dalam organisasi dimana tiap pelaku organisasi di dalam organisasi saling membantu, saling menilai, dan memahami antara satu dengan yang lain. Iklim organisasi ikut mengambil bagian penting dalam organisasi. Keduanya saling mempengaruhi satu sama lain.

Tipe Pengendalian

Pelaku pengendalian Sumber arah pengendalian Macam ‘ macam Pengendalian

Ukuran prestasi dan tingkah laku Isyarat untuk tindak koreksi Imbalan untuk prestasi Hukuman untuk kegagalan

Organisasi formal Rencana organisasi, strategi, tanggapan atas persaingan Anggaran, biaya standar, target penjualan penyimpangan Penghargaan manajemen, insentif uang, promosi Minta penjelasan

Kelompok informal Keterikatan bersama cita’cita kelompok Norma-norma kelompok penyimpangan Pengakuan rekan, keanggotaan, kepemimpinan Ejekan, pengasingan, permusuhan

Perorangan Tujuan pribadi, aspirasi Harapan pribadi, target antara Dugaan akan kegagalan di masa yang akan dating, target tak tercapai Kepuasan karena ‘terkendali’ kegembiraan Merasa gagal

Sumber : Disarikan dari Gene W. Dalton dan Paul R. Lawrence, Motivation and Control in Organizations (Homewood, III. : Richard D. Irwin, 1971). Hak Cipta 1971 oleh Richard D. Irwin Inc.

Variasi dalam Pengendalian

Hakekat system pengendalian manajemen dibedakan menurut sifat pekerjaan, macam organisasi, lingkungan daan peran manajer. Berikut adalah tiga dimensi yang perlu diperhatikan dalam penggunaan dan pengembangan system pengendalian manajemen :

1. Besar keleluasaan manajemen

2. Besar interdependensi

3. Rentang waktu pelaksanaan

FUNGSI KONTROLER

Kontroler dapat diartikan sebagai petinggi atau pejabat yang bertanggung jawab atas apa yang telah direncanakan oleh organisasi dan bagaimana pengoperasiannya. Tanggung jawab para kontroler berbeda ‘ beda di tiap organisasi bahkan di tiap divisinya. Tanggung jawab kontroler didasarkan pada posisinya masing ‘ masing. Tanggung jawab tersebut dilaksanakan secara langsung. Selain tanggung jawab dalam perencanaan dan pengoperasian tersebut, berikut ini adalah fungsi lain dari kontroler :

a. Menyiapkan laporan kepada pihak pemerintah serta pihak ‘ pihak luar lainnya.

b. Mempersiapkan pengembalian pajak.

c. Mempersiapkan dan melakukan analisa terhadap laporan prestasi keuangan.

d. Membantu para manajer dengan cara melakukan analisa sertab menafsirkan laporan ‘ laporan tersebut.

e. Menggunakan prosedur pemeriksaan intern dan pengendalian akuntansi, memastikan validitas informasi, menetapkan usaha perlindungan yangcukup terhadap berbagai penyimpangan serta melakukan pemeriksaan operasional.

f. Melakukan pengembangan kepada orang ‘ orang yang ia pimpin serta berperan langsung dalam penambahan pengetahuan mengenai fungsi kontroler

g. Mengadakan manajemen kas, asuransi serta kegiatan ‘ kegiatan lainnya demi pengamanan kekayaan perusahaan.

Hubungan dengan Organisasi Lini

Kontroler juga memiliki hak untuk membuat kebijakan ‘ kebijakan dalam organisasi. Namun keputusan ‘ keputusan tersebut merupakan realisasi pelaksanaan kebijakan ‘ kebijakan yang telah dibuat oleh manajer lini. Dengan kata lain, terdapat keselarasan antara kedua belah pihak. Hal tersebut tentunya sangat baik untuk menjaga kelancaran jalannya organisasi tersebut.

Kontroler Divisi

Kebanyakan perusahaan atau organisasi membagi organisasinya tersebut menjadi beberapa divisi yang dikepalai oleh seorang manajer. Manajer divisi tentu juga memiliki kontroler divisi. Dalam hal ini, kontroler divisi harus patuh kepada manajer divisi dan juga kontroler perusahaan yang terkadang beda kepentingannya. Penilaian prestasi terhadap kontroler divisi dapat dilakukan dengan menilai beberapa poin, antara lain :

– Laporan akuntansi dan keuangan

– Pengetahuan mengenai operasi divisi

– Sasaran dan pelaksanaan kepatuhan terhadap kebijakan

– Kontribusi manajemen

– Pengetahuan terhadap akuntansi

– Kejujuran dan profesionalisme

– Kemauan bekerjasama

– Organisasi dan staf

– Inisiatif dan semangat

HUBUNGAN LINI-STAF

Seorang manajer divisi dapat dikatakan tidak memiliki staf maupun asisten pribadi. Manajer tersebut mendapatkan bantuan dari :

1. Tenaga yang ditugaskan untuk membantunya dari staf umum, insinyur serta petugas pembelian

2. Staf pusat yang dapat dimintai bantuan kapan saja sebanyak mungkin.

HUBUNGAN MANAJER DIVISI ‘ KONTROLER

Untuk mencapai kesuksesan organisasi dalam hubungannya dengan manajer divisi, maka organisasi perlu membina kerjasama yang baik dan solid di tiap ‘ tiap manajemen. Berikut merupakan beberapa factor yang dapat mempengaruhi hubungan baik adalah :

1. System akuntansi yang seragam dan terpusat

2. Sasaran ‘ saasaran keuangan yang telah ditetapkan sebelumnya untuk tiap ‘ tiap divisi.

(Pertumbuhan penjualan serta besar laba penjualan)

3. Pembagian laba antara kontroler dan manajer

SISTEM AKUNTANSI

Selain memiliki tanggung jawab dalam perencanaan dan pengoperasian organisasi, divisi kontroler juga memiliki kewenangan atas system akuntansi yang akan digunakan oleh organisasi tersebut termasuk di dalamnya menetapkan cara dan jenis pos ‘ pos yang harus mereka awasi. Sistem akuntansi dijadikan dasar dalam penyusunan laporan keuangan beserta analisisnya.

SASARAN ‘ SASARAN DIVISI

Seperti yang telah disebutkan pada bagian sebelumnya, perusahaan atau organisasi memiliki sasaran keuangan, yaitu pertumbuhan penjualan dan tingkat laba. Tingkat laba dalam organisasi atau perusahaan ditetapkan sebaga persentase penjualan. Berikut ini adalah beberapa factor penentu target laba penjualan :

1. Kemungkinan pematenan produk

2. Besar laba atas investasi yang diinginkan

3. Besar laba industry bersangkutan

4. Besar laba investasi bersangkutan

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Business notes: Creative problem solving essay help online

1 Unit 1 – Creative problem solving

1.1 Introduction

A business leader is expected to identify problems, implement solutions and find business opportunities. To do so, they must learn to plan, analyse situations, identify and solve problems (or potential problems), make decisions, and set realistic and attainable goals for the business/unit. These are the fundamental thinking/creative requirements for leadership, and these set direction to a successful future. Without this critical competence, you will have to rely on others to do your thinking for you, or you will simply have to learn to nurture your creative thinking skills which will help you on your journey towards successful business.

Creative thinking forms part of this continuous problem solving process, and is the fundamental basis for facilitating in the development of solutions, new initiatives, products or services. In an entrepreneurial context, the end result of this process should be directly linked to a feasible opportunity in the market environment.

Quote – What lies behind us and what lies before us, are tiny matters, compared to what lies within us. – William Morrow

The creative problem solving process consists of the following four steps:

‘ Problem analysis

‘ Solution analysis

‘ Decision analysis

‘ Solution implementation

1.2 The process

The creative problem solving process consists of an important core process, namely the idea generation process see figure 1. This is an important step, especially if you need to come up with creative ideas for products, services, and processes, to solve a consumer problem. The idea generation process consists of the following four steps:

‘ Step 1 – Generating ideas

‘ Step 2 – Developing ideas into a concept

‘ Step 3 – Converting a concept into a tangible or intangible product

‘ Step 4 – Finally protecting the tangible or intangible product

Figure 1 – The process of creative thinking (idea generation)

Initially you need to understand the problem and find the root cause of the problem. Many techniques are available to find the causes of problems, you can use the 5 Why technique in this case, if you are familiar with it. The more advanced courses will describe how to use the major problem identification techniques, but this course will focus on the idea generation process.

1.3 Where to start

In the entrepreneurial phase, the best way to start the idea generation process is when you are required to come up with a new product or service, to identify a potential consumer problem. Initially, focus on identifying problems in the area of your expertise (your knowledge base).

If you have no knowledge of the problem, the product development stage could be a challenge for you.

You will learn in the next section that not all problems are opportunities, and entrepreneurs should be careful as to how they approach this stage, when generating ideas in trying to identify a new product or service.

1.4 Problem versus opportunity

In most cases, the idea-generation phase in the creative problem solving process is neglected. Individuals normally identify a problem or an opportunity (which may seem like an opportunity, but is actually just an idea), and then develop a new product in line with the new assumed idea or opportunity. It is therefore important to distinguish between an idea and an opportunity. Resources may be wasted if a mere idea is incorrectly perceived as an opportunity.

Any opportunity is initially problem based (e.g. a coffee shop in a destination where there is a lack thereof, this creates several problem situations and potentially feasible opportunities for the entrepreneur). The creative thinking (idea generation process) involved, is the means to solving these problems, and bring forth solutions to the market problems, which create further opportunities.

1.4.1 Difference between problem and opportunity

There is, however, a critical difference between a problem and opportunity. Consider the following:

‘ Is it an idea or an opportunity to develop a high speed train between two major cities which are not far from each other? Some may say it is a great idea, but when you need to pay R200 a day to make use of it, it is simply not an opportunity. Only a few people would make use of the service, resulting in a negative impact on the market.

‘ If it is possible to transport people between the two cities for a lower cost, say R10, it would possibly be a more feasible opportunity.

Here is a good example of an opportunity – Around the turn of the twentieth century, a shoe manufacturer sent a representative to Africa, to open up a market in the undeveloped area in that continent. After exploring the culture for a month, the rep sent a telegram to the home office shouting,

‘Disaster! Disaster! These people do not wear shoes. Bring me home immediately!’

A short time later, another shoe company sent their agent to Africa for the same purpose. A month later his home office also received a telegram:

‘Opportunity! Opportunity! These people do not wear shoes! Triple production immediately!’

Quote – Every situation contains the potential for disastrous problems or unprecedented success. The event is what we perceive it to be. Unknown

Now the question arises: How do I distinguish between an idea and an opportunity? Looking at above examples, every problem is not an opportunity, and it really depends at how you are looking at the problem. If you see a viable opportunity in a problem then you are looking at the problem with a different perception than most people (the glass is half full or half empty). From a business perspective all opportunities are not necessarily a viable opportunity, the market determines the available opportunities. Without the knowledge to interpret the market conditions, you could miss it totally in terms of your opportunity analysis.

Table 1 shows the different industries in South Africa, the level of entrepreneurial activity, and how the same opportunity differs in each of these market areas.

1.4.2 The global entrepreneurship monitor

The Global Entrepreneurship Monitor ‘ specifically identified the entrepreneurial activity in the various industries of South Africa. It can be generalized to state that an industry with a high level of entrepreneurial activity, gives away more business opportunities (e.g. manufacturing, retail, hotel, restaurant and business services), while one with a lower level will indicate far less opportunities (e.g. agriculture, forestry, hunting, fishing, finance, insurance, real estate and health, education and social services).

If we analyse just one ‘high-opportunity’ industry, for instance manufacturing, it may be an opportunity today to manufacture a final product, and export it to an international market. A ‘low-opportunity’ industry, for instance insurance (especially in the market entry phase), may be negative as having an extremely high crime rate and insurance companies have to pay out claims at an alarming rate. It is also evident that low-opportunity industries may create feasible opportunities.

An entrepreneur should therefore be wary of following a fad, (latest trend) and exploiting assumed opportunities in a ‘popular’ industry.

Percentage of Entrepreneurs

ISIC Category Start-ups New Firms Total

Agriculture, forestry, hunting, fishing 1,3 2,6 1,6

Mining, construction 9,7 5,0 4,1

Manufacturing 14,3 19,1 13,8

Transport, communications, utilities 9,8 0,7 8,0

Wholesale, motor vehicle sales, repairs 6,0 6,5 6,3

Retail, hotel, restaurant 40,8 47,7 43,5

Finance, insurance, real estate 0,3 5,2 1,4

Business services 10,1 7,9 9,4

Health, education, social services 2,6 0,7 2,3

Consumer services 11,0 3,5 9,7

Source: Driver. Wood, Segal & Herrington, 2001

Table 1 – The percentage of entrepreneurs in the different industries in South-Africa

1.4.3 What is an opportunity?

What exactly is an opportunity and how does an entrepreneur exploit a feasible opportunity? According to Hesrich & Peters (2002), an opportunity is the process whereby the entrepreneur assesses whether a certain product, service or process, will yield the necessary earnings based on the resource inputs that are required to manufacture and market it.

The nature of opportunities needs to be assessed – thus, what leads to the existence of an opportunity? The following factors may result in an opportunity:

‘ General and specific problems faced by consumers

‘ Market shifts

‘ Government regulations

‘ Competition

There are two equally important criteria in the assessment of an opportunity. Firstly, the size of the market – will the number of customers reward the input and energy required, to create and deliver the product?

Secondly, the length in terms of the frame of the opportunity (window of opportunity). For example, is the demand for this product only a short fashionable phenomenon or is it based on sustainable business, or how long will it take before someone else (a competitor), to grab the opportunity?

These two aspects should also link directly to the personal skills and competence of the entrepreneur. For example, entrepreneurs with no skills or interest in information technology will not necessarily achieve their personal goals. They should rather venture into an opportunity which suits their experience and personality.

1.4.4 Transform opportunity into a business

Table 2 shows how the development of a business plan links to the identification and evaluation of opportunities, the determination of the resources required and the eventual management of the enterprise. All of these factors play a significant role in the correct assessment of the business opportunity.

This means that the business plan must explain in sufficient detail how the business will exploit the situation, to transform the opportunity, into solving a problem for the consumer, which generates extraordinary profits for the people involved.

Identify and evaluate the opportunity Develop the business plan Determine the resources needed Manage the enterprise

Creation and length of opportunity

Real and perceived value of opportunity

Risk and returns of opportunity

Opportunity versus skills and goals

Competitive situation Title page

Table of contents

Executive summary

Description of business

Description of industry

Marketing plan

Financial plan

Production plan

Organisational plan

Operational plan

Summary

Appendices Existing resources of the entrepreneur

Resource gap and available supplies

Access to needed resources Management style

Key variables for success

Identification of problems and potential problems

Implementation of control systems

Source: Hisrich, R.D. & Peters, M.P. 2002: 40. Entrepreneurship. Boston: Irwin/McGraw-Hill.

Table 2 – Link between Opportunity and business plan

1.5 Instruction

Exit and resume to your current page.

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The importance of employee engagement in an organization argumentative essay help online

1.4 Literature Review

Mark Kilsby and Stephen Beyer (1996) ‘ Engagement and Interaction : A comparison between supported employment and acts’. This research study was conducted with the help of interaction and commitment patterns of 13 supported employees and 38 regular adult training center attainders of the organization. Direct observation was used as method of data collection, within the 13 employment sites and a representative sample of ATC organized activities. Because of the higher level of task specific dialogue between individuals and the service of the organization it is found that there is more of social interaction in ACT. Interaction of employees with public within office hours was the cause for this as per the study conducted.

Douglas R. May, Richard L, Gilson and Lynn M . Harter (2004) ‘The Psychological Conditions Of Meaningfulness ,Safety And Availability And The Engagement Of The Human Spirit At Work’. This shows the study about a U.S western company which explored the determinants and mediated the effects of tree psychological conditions they are meaningful, safe and available. The above studies shoes that all the three factors (meaningfulness, safety and availability) have a positive relation with the engagement of an employee in the organization. In other words they are completely associated with the psychological safety where as loyalty to co worker norms and self- consciousness are negatively related.

Despoina Xanthopaolou, Arnold B, Bakker, Evangelia Demerouti and Wilmar B.Schaufeli (2009) ‘Work Engagement And Financial Returns : A Diary Study On The Role Of The Job And Personal Resources’. The above study shows that how daily fluctuations in job can affect the level of personal resource , financial returns and work engagement. Different level of analysis revealed that day level job resources had an effect on work engagement through the day level personal resources. When there was a control for the general level of personal resources and organizational engagement Day level work engagement showed a positive way towards day level training, which in turn showed the financial returns.

Dan-Shang Wang and Chia ‘Chun Hsieh (2013) ‘The Effect Of Authentic Leadership On Employee Trust And Employee Engagement’ they have examined the genuine leadership on employee engagement through employee trust. They have collected data from 386 employees from top 1000 manufacturing companies and top 500 service companies in Taiwan. Hierarchical multiple regression was used to test the hypothesis on the employees. Later on the results shows that the consistency between the supervisors , words and actions as well as their moral perceptions are optimistically related to employee engagement , when only supervisors are consist between the words and actions in positively related employment trust. The study shows how employee engagement had a positive trust on employee. Employee trust has a partial link between authentic leadership and employee engagement.

Benjamin J.C, Yuan and Michael B.H. Lin (2012) ‘Transforming Employee Engagement Into Long-Term Customer Relationships: Evidence From Information Technology Salespeople In Taiwan’. This article shows that when information sales people in Taiwan have perceived more transformational leadership and they were more expected to show increased development in work engagement. Over a period of time it was found that increased development in work engagement influenced the increased customer relationship. It showed how employee engagement is indirectly co related with customer relationship.

Xander M.Bezuijen, Karen Van Dam, Peter T . Van Den Berg and Henk Thierry (2010) ‘How Leaders Stimulate Employee Learning : A Leader ‘ Member Exchange Approach’. This study investigated how the three factors as such as leader member exchange, goal setting, and feedback are related to employee engagement in the learning activities. Here, two different mechanisms were proposed , first one a mediating mechanism telling that leader member exchange shows specific leader behavior. The second one is it as a moderating mechanism , holding that leader member exchange will strengthen the effect of leader behavior from 7 organizations a sample of 1112 employees was taken , to measure the leader member exchange approach. 233 of the direct leaders answered that they find difficulty in rating employee engagement in learning activities.

Maureen F.Dollard and Arnold B. Bakker (2010) ‘Psychosocial Safety Climate As A Precursor To Conducive Work Environment , Psychological Health Problems , And Employee Engagement’. This article shows the gap between work psychology and psychosocial working condition. Where we construct a psychosocial working condition PSC. It explains how PSC influences the senior management in psychological working conditions and in psychological health and engagement. They use the job demand and resources as a frame work and uses a multi level thinking into their explanation

James R.Jones (2009) ‘Comparative Effects On Race/Ethnicity And Employee Engagement On Withdrawal Behavior’. This study have added knowledge on the basis of effects on employee attachment. In addition to that it provides more evidence on looking at all types of employees as a single entity which can lead to false results.

Shane Crabb ( 2011) ‘The Use Of Coaching Principles To Foster Employee Engagement’. The above article focuses on the human condition that leads to the happiness of fulfillment and flourishing of employee engagement. Where positive psychology results in so many questions from traditional psychological approaches .Which have mean to focus on a different model of human functioning with healing people fail. In another way positive psychology takes additional holistic approach to human life. Seeing the positive and negative aspects of context when establishing what is right , working and good of people.

Roberta A . Neault and Deidre A .Pickerel (2011) ‘Career Engagement : Bridging Career Counseling And Employee engagement’ . this article is showing that employee counselors helps individuals in maximizing their career engagement at any career stage of an individual. When you facilitate career engagement it contributes to employee engagement which employee are looking for. They even encourages others to use the career engagement and employee engagement models as vehicles to combine the employers to interest in engagement counselors to create interest in supporting the development of employee an motivate them to work.

2.1 Title: A Cross Sectional Study Of Employee Engagement In Apollo Hospitals.

2.2 Objectives:

1. To determine the level of Employee Engagement in Apollo Hospitals.

2. To identify the factors of Employee Engagement.

3. To analyze and suggest strategies for improvement.

2.3 Research Methodology:

I had adopted descriptive research design for the purpose of this

Survey on employee engagement. The primary data was collected from the 100 employees conveniently selected from Apollo Hospitals Bangalore, through structured questionnaire.

2.4 Limitations:

1) The survey was carried out for a sample sized of 100 working staff only.

2) Findings and suggestion of this research are applicable only to Apollo Hospitals.

3) As an fact finding study advanced statistical tools or analysis are not used.

Table 1.1 Weighted Average on Opportunities for growth

X 1 2 3 4 5

I have adequate opportunities for professional growth in this organization. (X1) 10 20 32 19 19

I receive the training I need to do my job well.(X2) 2 52 22 16 08

My manager is actively interested in my professional development and advancement.(X3) 32 21 12 18 17

My manager encourages and supports my development (X4) 08 10 40 18 24

I am encouraged to learn from my mistakes (X5) 52 23 16 04 05

My work is challenging, stimulating, and rewarding(X6) 28 14 33 16 09

X1 ?? XI X2 ?? X2 X3 ?? X3 X4 ?? X4 X5 ?? X5 X6 ?? X6

10 50 2 10 32 160 08 40 52 260 28 140

20 80 52 208 21 84 10 40 23 92 14 56

32 96 22 66 12 36 40 120 16 48 33 99

19 38 16 32 18 36 18 36 04 08 16 32

19 19 08 08 17 17 24 24 05 05 09 09

TOTAL 283 TOTAL 324 TOTAL 333 TOTAL 260 TOTAL 413 TOTAL 336

Table 1.2 Calculation Of Weighted Average on Opportunities for growth

283/100 2.83 324/100 3.24 333/100 3.33 260/100 2.60 413/100 4.13 336/100 3.36

RANKED 6 RANKED 4 RANKED 3 RANKED 5 RANKED 1 RANKED 2

Table 1.3 Showing The Rank Of Each Component of Opportunities for growth

INFERENCE

The above table shows that the employees are encouraged to learn from their mistakes that is 4.15 out of 5.the work is stimulating rewarding and challenging is ranked 2nd.the manager is actively interested in employees professional growth is

ranked 3rd.the level of opportunity for professional growth shows the least ranking.

Table 1.4: Showing Adequate Opportunities/ Professional growth

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

10 20 32 19 19 100

Chart 1.1: Showing Adequate Opportunities/ Professional growth

Interpretation:

32% of the employees from the given population says that they have a neutral opportunity to grow where as 10 % stands in the outstanding category and 20% of them in good category. An equal no of employees disagree to the fact in the other hand that is 19% of the given population.

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

2 52 22 16 8 100

Table 1.5: Showing Training

Chart 1.2: Showing Training

Interpretation:

In the given sample 52% of the employees agrees to the fact that they receive good training in order to do their job efficiently and 2% strongly agrees. where 22 % is neutral to the situation given.16 % of them do not get proper training they required to do their jobs and 8 % strongly disagree to it. It is clear that the organization is giving a proper training to employees to make their work effective.

Table 1.6: Showing Professional Development And Advancement

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

32 21 12 18 17 100

Chart 1.3: Showing Professional Development And Advancement

Interpretation:

Most of the employees agree that their manager takes attention in their professional development steps. 32 % to 25 of the employees from the given sample have strongly agreed and agreed to it respectively. whereas 12 % is neutral to it . but 18% to 17% disagrees and says that they are not taken care in respective of their advancement in profession.

Table 1.7: Showing Encouragement And Support

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

8 10 40 18 24 100

Chart 1.4: Showing Encouragement And Support

Interpretation:

From the above graph its clear that 40% of the employees neither agree or disagree that management encourage them or support them. 8% to 10% agrees that they have been supported by the management . but 18 % to 24 % disagree to the fact that management supports them .

Table 1.8: Showing Challenges, Stimulation And Reward

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

52 23 16 4 5 100

Chart 1.5: Showing Challenges, Stimulation And Reward

Interpretation:

More than half , 52% of the employees states that they have a challenging stimulating and rewarding work. A very few of them disagree to it 4 % to 5% . and 23 % of them agrees t it there is a majority of people agreeing to it.

Table 1.9: Showing Encouragement

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

28 14 33 16 9 100

Chart 1.6: Showing Encouragement

Interpretation:

There is a 28% of people agreeing to it. And 16 % to 9 % disagreeing to the fact that they are not encouraged to learn from their mistakes .

Table 1.10: Showing Weighted Average on Work/Life Balance; Stress and Work Pace

X 1 2 3 4 5

My manager understands the benefits of maintaining a balance between work and personal life. (X1) 02 13 08 48 29

My job does not cause unreasonable amounts of stress in my life. (X2) 30 13 08 48 29

The amount of work I am asked to do is reasonable. (X3) 40 20 12 14 14

I am able to satisfy both my job and family/personal responsibilities. (X4) 27 12 08 09 44

X1 ?? X1 X2 ?? X2 X3 ?? X3 X4 ?? X4

02 10 30 150 40 200 27 135

13 52 13 52 20 80 12 48

08 24 08 24 12 48 08 24

48 96 48 96 14 28 09 18

29 29 29 29 14 14 44 44

TOTAL 211 TOTAL 351 TOTAL 370 TOTAL 269

Table 1.11: Showing Calculation Of Weighted Average on Work/Life Balance; Stress and Work Pace

Table 1.12: Showing The Rank Of Each Component of Work/Life Balance; Stress And Work Pace

211/100 2.11 351/100 3.51 370/100 3.7 269/100 2.69

RANKED 4 RANKED 1 RANKED 2 RANKED 3

INFERRENCE

By analysing the given data using weighted average method that the level of stress reduced in the employees is 3.51 out of 4 , and the amount of work the employee is asked to do is 3.7. the employee is able to balance between family and personal responsibility is 2.69 . the managers understanding in the benefits and maintaining balance between work and personal life should be taken care because it is got only 2.11 which have least rank

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

2 13 8 48 29 100

Table 1.13: Showing Work/Life Balance; Stress And Work Pace Balance Between Work And Personal Life

Chart 1.7: Showing Work/Life Balance; Stress And Work Pace Balance Between Work And Personal Life

Interpretation:

Only 2% of the employees says that there is a balance between work life and personal life. 13% of them agrees to it and 8% is neutral to it.but 48% of the sample disagrees and 29 % of them strongly disagrees to it.

Table 1.14: Showing Stress Level In Employees Life

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

30 13 8 48 29 100

Chart 1.8: Showing Stress Level In Employees Life

Interpretation:

30% of the employees strongly agrees that the job doesn’t cause much stress where 13% of them agrees and 8% is neutral to it. But 48%of them disagree nd 29% strongly disagrees and states that job causes stress in their life.

Table 1.15: Showing Amount Of Work Asked To Do

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

40 20 12 14 14 100

Chart 1.9: Showing Amount Of Work Asked To Do

Interpretation:

40% of them strongly agrees that they have sufficient amount of work and they do not feel any stress where 20 % of them agrees. 12% of the sample is neutral.14% of them disagrees they don’t have suffient amount of work or they are overloaded with the work given.

Table 1.16: Showing Satisfying Family / Personal Responsibilities

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

40 20 12 14 14 100

Chart 1.10: Showing Satisfying Family / Personal Responsibilities

Interpretation:

44% of them strongly disagree that they are not able to complete their job, family and personal responsibilities. 27 % to 12 % agrees to it and 8% is neutral to that. It shows that employees are not satisfied with the amount of work given to them.

Table 1.17: Showing Weighted Average on Personal Expression / Diversity

X 1 2 3 4 5

My ideas and opinions count at work. (X1) 03 18 19 32 28

I am comfortable sharing my opinions at work. (X2) 10 08 28 42 12

We work to attract, develop, and retain people with diverse backgrounds. (X3) 10 13 09 56 12

Senior management is genuinely interested in employee opinions and ideas. (X4) 24 23 36 07 10

People with different ideas are valued in this organization. (X5) 20 18 40 13 09

Table 1.18: Calculation Of Weighted Average on Personal Expression / Diversity

X1 ?? X1 X2 ?? X2 X3 ?? X3 X4 ?? X4 X5 ?? X5

3 15 10 50 10 50 24 120 20 100

18 72 08 32 13 52 23 92 18 72

19 57 28 84 09 27 36 108 40 120

32 64 42 84 56 112 07 14 13 26

28 26 12 12 12 12 10 10 09 09

TOTAL 234 TOTAL 262 TOTAL 253 TOTAL 344 TOTAL 327

234/100 2.34 262/100 2.62 253/100 2.53 344/100 3.44 327/100 3.27

RANKED 5 RANKED 3 RANKED 4 RANKED 1 RANKED 2

Table 1.19: Showing The Rank Of Each Component of Personal Expression / Diversity

INFERRENCE

By analysing the above table it shows that senior management is interested in personal opinions which shows the rank 1. And people with different ideas are valued in the organisation are considered 3.27 out of 5. Employees are free to share their ideas 2.62. the employees work in such a manner to attract and retain others 2.53 ,which has got the 4th rank. Ideas counted at work has got the least rank where they have to work on that part.

Table 1.20: Showing Idea And Opinion Count

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

3 18 19 32 28 100

Chart 1.11: : Showing Idea And Opinion Count

Interpretation:

Only 3% of the employees agree that the management listens to their ideas and opinions. 18% of them agree to it as well. 19 % is neutral to the situation. Whereas there is a huge no of the sample size that is32% to 28% who is disagreeing to it. Their opinions and ideas are not taken seriously by the management.

Table 1.21: Showing Level Comfort in Sharing Opinions

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

10 8 28 42 12 100

Chart 1.12 : Showing Level Comfort in Sharing Opinions

Interpretation:

The conducted shows that onl10% to 8% employees are comfortable in sharing their problems with the upper management. Rest of the sample that is 42% is disagreeing that they are not comfortable in sharing their ideas or problems.12% of them strongly disagrees.

Table 1.22: Showing The Work They Do Is To Attract , Develop And Retain

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

10 13 9 56 12 100

Chart 1.13: Showing The Work They Do Is To Attract , Develop And Retain

Interpretation:

56% of the employees disagrees that they don’t work to attract ,develop or retain customers. Where 10% to 13% agrees to the statement . a little sample size of 12% strongly disagrees to the statement .

Table 1.23: Showing Senior Management Interest In Employee Opinion And Ideas

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

24 23 26 7 10 100

Chart 1.14: Showing Senior Management Interest In Employee Opinion And Ideas

Interpretation

The management shows interest in taking employees ideas and opinions.24% of them agrees and 23% of the strongly agrees to the statement. A huge sample ,36% id neutral to the statement. But a little sample, 7% to 10% disagrees to the statement.

Table 1.24: Showing People With Different Ideas Are Valued

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

20 18 40 13 9 100

Chart 1.15: Showing People With Different Ideas Are Valued

Interpretation:

20% to 18% of the employees agree that people with different ideas are well accepted in the organization. 40% to the employees are neutral to the statement. 13 % to 9% of the sample disagrees to the statement on the other hand.

Table 1.25: Showing Weighted Average On Compensation

X 1 2 3 4 5

I am paid fairly for the work I do. (X1) 19 42 12 25 2

My salary is competitive with similar jobs I might find elsewhere.(X2) 32 12 28 23 5

My benefits are comparable to those offered by other organizations.(X3) 8 29 28 32 3

I understand my benefit plan. (X4) 42 15 19 9 15

I am satisfied with my benefit package. (X5) 58 12 11 6 13

Table 1.26: Calculation Of Weighted Average On Compensation

X1 vX1 X2 ?? X2 X3 ?? X3 X4 ?? X4 X5 ?? X5

19 95 32 160 08 40 42 210 58 290

42 168 12 48 29 116 15 60 12 48

12 36 28 84 28 84 19 57 11 33

25 50 23 46 32 64 09 18 06 12

02 02 05 05 03 03 15 15 13 13

TOTAL 351 TOTAL 343 TOTAL 307 TOTAL 360 TOTAL 396

Table 1.27: Showing The Rank Of Each Component Of Compensation

351/100 3.51 343/100 3.43 307/100 3.07 360/100 3.60 396/100 3.96

RANKED 3 RANKED 4 RANKED 5 RANKED 2 RANKED 1

INFERENCES

The above table shows that the employees are satisfied with the benefit package they are given 3.96 out of 5.the employees understand their plan is 3.60. the fair pay is ranked 3rd.the employees salary is competitive with others is ranked 4th. The salary is not comparable with salary with others which has been ranked the least, rank 5.

Table 1.28: showing Fair Pay

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

19 42 12 25 2 100

Chart 1.16: Showing Fair Pay

Interpretation:

19% to 42% of the Employees agree that they are paid fairly according to the amount of work they do. But 25% to 2% of the sample size disagrees to the statement. And 12% is neutral to it.

Table 1.29: Showing Salary Competitiveness

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

32 12 28 23 5 100

Chart 1.17: Showing Salary Competitiveness

Interpretation:

32% of the employees agrees that they get a competitive salary when compared to other organizations with same designation. 12% of them strongly agrees to it .28% of them are neutral to the statement. 23% to 5% is disagrees to the statement in the other hand.

Table 1.30: Showing Comparability Of Benefits

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

8 29 28 32 3 100

Chart 1.18: Showing Comparability Of Benefits

Interpretation:

There is balance, 29% of the employees agrees and 32 % of them strongly disagrees that they have a comparable benefits.28% of them are neutral in the other hand.

Table 1.31: Showing Understanding Of Benefit Plan

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

42 15 19 9 15 100

Chart 1.19: Showing Understanding Of Benefit Plan

Interpretation:

42% of the employees agrees that they understand their benefit plan. 15% strongly agrees ,where 19% is neutral.9% to 15% disagrees to the fact and says they don’t understand the benefit plans they are given.

Table 1.32: Showing Satisfaction With Benefit Package

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

58 12 11 6 13 100

Chart 1.20: Showing Satisfaction With Benefit Package

Interpretation:

58% of them are satisfied with their benefit package. 12% strongly agrees. Whereas little sample of 6% to 13% disagrees to the statement. Or they are not happy with their benefit package.11% is neutral to it.

Summary of Findings

‘ Most of the employee’s ability state the opinion firmly and positively is better than acceptable standards.

‘ Majority of the employee’s ability in exercising the professional duties without assistance is better than acceptable standard.

‘ The Emotional Stamina of the majority of the employees is better than acceptable standard.

‘ Majority of the Employee’s Ability to work co-operatively and collaboratively to achieve common goal is better than acceptable.

‘ Majority of the employees Ability to effectively guide a group through an appropriate process to help to achieve their desired outcomes is better than acceptable standard.

‘ Majority of the employee’s ability to clarify and establish with a group roles and responsibilities, common goal and plan to achieve them and group behavioural is outstanding.

‘ Majority of the employees Ability to deal with multiple issues and details, alertness and learning capacity is better than acceptable standard.

‘ Majority of the employee’s ability to see and think beyond the obvious and formulate original solution is better than acceptable standards.

‘ Majority of the employee’s ability to present ideas, concept, plan and procedure clearly to the target group is better than acceptable standard.

‘ Concern for excellence of the majority of the employee’s is better than acceptable standard.

‘ Majority of the employee’s Aware of what is going on in the workplace and responds in a suitable manner to situations as they is better than acceptable.

‘ The understanding between the top level and employees are in good terms.

‘ Employees do understand their benefits and opportunities given by the organisation.

‘ The employees are paid fairly according to the work done.

‘ Freedom of sharing new ideas and opinions are welcomed in the organisation.

‘ The employees are able to make a balance between personnel and work life. which reduces the amount of stress in them.

‘ The organisation encourages the employee to learn from their mistakes.

‘ Recommendations

‘ In this organization employee engagement study must be regularly done in order to check the level of employee effectiveness.

‘ Since many of the employees are performing different jobs to what they were doing at the time of their joining they need training to perform the new work allotted them.

‘ Different sources of employee engagement tactics must be encouraged in employees.

‘ The top management should support the lower level employees since it is considered a major hurdle in effective employee engagement and the employees must also be made aware of importance of engagement at work system

‘ The employees should be then and there motivated for work.

‘ The understanding between management and employees should be increased.

‘ Level of stress in work should be reduced.

‘ Better benefit package should be given to the employees.

Conclusion

In the report we have discussed the importance of employee engagement in an organization and how it affects the efficiency of work and productivity. Employment counselors should help individuals to maximize their career engagement at any stage of their career. Basically employee engagement should be a buzz word for the employee engagement and a positive attitude held by the employees towards the organization. Employee engagement is gaining its importance and popularity in work places and its impact in many ways. It emphasis on the importance of employee engagement in a organization, an organization should thus give more importance for its employees than any other variable as they are the powerful contributors to a company’s competitiveness. Thus it shows that employee engagement should be a continues process for learning, improvement, measurement and action of an employee.

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The limitations of the Chit Acts essay help from professional writers

1.1 BACKGROUND OF THE STUDY

The financial system assumes strategically a very important role in channelling the funds from surplus units to deficit units. The financial system here refers to the group of institutions, markets and instruments which helps in formation of capital and thus accelerates to the pace of economic development.

The base of this study stems from the fact that there exists a gap between gross capital formation and gross domestic savings in India. So, there exists the need to augment the growth rate of voluntary domestic savings. This goal can be realized by widening and strengthening the working of different financial intermediaries which will result in mobilizing savings from various income level categories. .It is in this context that the role of the Non-Banking Financial Intermediaries like Chit Finance should be appreciated in supplementing the functions of the Banking Institutions.

Chit funds are Chit funds are the Indian equivalent of the Rotating Savings and Credit Associations (ROSCA). ROSCAs are famous in many parts of the world and is seen as an instrument to ‘save and borrow’ simultaneously. ROSCAs basically started as a way to help in fulfilling the needs of the low-income households as it enables the people to convert their small savings into lump sums. The concept of chit funds originated more than 1000 years ago. Initially it was in the form of an informal association of traders and households within communities, wherein the members contributed some money in return for an accumulated sum at the end of the tenure. Participation in Chit funds was mainly for the purpose of purchasing some property or, in other words, for ‘consumption’ purposes. However, in recent times, there have been tremendous alterations in the constitution and functioning of Chit funds. A significant difference between Chit Funds and ROSCAs are that in most places ROSCAs are user-owned and organized informally, but chit funds have been formally institutionalized in India. (Chit Funds-An innovative access to finance for low income households, 2009)

1.1.1 WHAT DO WE MEAN BY CHIT FUNDS?

Chit fund is a savings-cum-borrowing instrument. The basic aim of this instrument is to pool small amount of savings by all the members which is then managed by a foreman. The foreman has the responsibility to act as a trustee-cum-supervisors for the process of collection and allotment of the pooled amount.

Chit funds represent a traditional form of saving-cum-credit institution evolved before the bank system was introduced in rural India. There are many who avail themselves of this avenue for saving for a reasonable return.

1.1 NEED AND RATIONALE OF THE STUDY

Despite the growth of a wide range of savings avenues and the widespread network of banks and other financial institutions, it has been found that Chit scheme still forms an important part in the asset portfolio of many households and firms in India and especially in South India including Karnataka. Also, the review of literature shows that there are only a few studies on Chit Finance. Therefore, the need to conduct the study stems from the requirement to understand Chit Funds in Bangalore.

1.2 NEED TO CONDUCT THE STUDY

The research titled ‘A Study on Chit Funds in Bangalore to understand the behaviour and financial needs of the chit fund members as well as to identify the important predictors of regular participation in chit funds’ The study estimates the net returns and interest rate on Chit funds. This study tries to point out the limitations of the Chit Acts and suggests feasible recommendations for improving the working of such institutions.

.3.2 STATEMENT OF THE PROBLEM

‘A Study on Chit Funds in Bangalore to understand the behaviour and financial needs of the chit fund members as well as to identify the important predictors of regular participation in chit funds’.

VARIABLES UNDER INVESTIGATION

1. Age

2. Occupation

3. Monthly income

4. Gender

5. Bank loan

6. Regular participation in chit fund

7. Membership in multiple chit schemes

8. Cause for participating in multiple schemes

9. Preferred avenue of saving

10. Preferred source of finance

11. Safety

12. Better service

13. Flexibility

14. Timely Payment

15. Low commission

16. Personal contact

17. Unregistered chit funds membership

18. Cause for participating in unregistered chit funds

19. Cause for not participating in unregistered chit fund

3.5 OBJECTIVES OF THE STUDY

3.5.1 OBJECTIVE(PRIMARY)

1. To understand the behaviour and financial needs of the chit fund members.

2. To identify the important predictors behind chit fund participation

3.5.2 OHER OBJECTIVES OF RESEARCH

1. To estimate interest rates in registered chit funds.

2. To compare the relative ratings of Chit subscribers towards registered and unregistered chit funds on

3. To estimate the return on Chit Funds.

3.6 HYPOTHESIS

There are two types of statistical hypotheses.

1. Null hypothesis

2. Alternative hypothesis.

Hypothesis 1:

H0: There is no significant relation between gender and cause for participation in chit fund.

H1: There is significant relation between gender and cause for participation in chit fund.

Hypothesis 2:

H0: There is no significant relation between occupation and cause for participation in chit fund.

H1: There is significant relation between occupation and cause for participation in chit fund.

Hypothesis 3:

H0: There is no significant relation between age and causes for participation in chit fund

H1: There is significant relation between age and cause for participation in chit fund

Hypothesis 4:

H0: There is no significant relation between monthly income and cause for participation in chit fund

H1: There is significant relation between monthly income and cause for participation in chit fund

Hypothesis 5:

H0: There is no significant relation between gender and causes for bidding in chit fund

H1: There is significant relation between gender and cause for bidding in chit fund

Hypothesis 6:

H0: There is no significant relation between occupation and cause for bidding in chit fund

H1: There is significant relation between occupation and cause for bidding in chit fund

Hypothesis 7:

H0: There is no significant relation between age and cause for bidding in chit fund

H1: There is significant relation between age and cause for bidding in chit fund

Hypothesis 8:

H0: There is no significant relation between monthly income and cause for bidding in chit fund

H1: There is significant relation between monthly income and cause for bidding in chit fund

Hypothesis 9:

H0: There is no significant relation between gender and cause for saving in chit fund

H1: There is significant relation between gender and cause for saving in chit fund

Hypothesis 10:

H0: There is no significant relation between occupation and cause for saving in chit fund.

H1: There is significant relation between occupation and cause for saving in chit fund.

Hypothesis 11:

H0: There is no significant relation between age and cause for saving in chit fund

H1: There is significant relation between age and cause for saving in chit fund

Hypothesis 12:

H0: There is no significant relation between having bank loan and membership in multiple chit schemes.

H1: There is significant relation between having bank loan and membership in multiple chit schemes.

Hypothesis 13:

H0: There is no significant relation between monthly income and participation in unregistered chit funds

H1: There is significant relation between monthly income and participation in unregistered chit funds

Hypothesis 14 :

H0: There is no significant relation between causes to prefer chit fund over bank and having bank loan.

H1: There is significant relation between causes to prefer chit fund over bank and having bank loan.

Hypothesis 15:

H0: Presence of safety, flexibility, timely payment, low commission, better service, personal contact, having a bank loan are no significant predictors of regular participation in chit fund.

H1: Presence of safety, flexibility, timely payment, low commission, better service, personal contact ,having a bank loan,are significant predictors of regular participation in chit fund.

.

3.8 SAMPLING METHOD

Members of four registered chit fund companies in Bangalore. The four registered chit fund companies were selected due to the large size of their subscriber base.

3.8.3 SIZE OF SAMPLE

150 respondents

3.9 MECHANISM OF STUDY

3.9.1 PRIMARY RESEARCH

Questions relating to behaviour and financial pattern will be found out through questionnares

3.9.2 SECONDARY RESEARCH

‘ Reports on chit fund industry

OVERVIEW OF INDIAN CHIT FUND INDUSTRY

4.1.1 NUMBER OF REGISTERED CHIT FUND COMPANIES:

According to the Ministry of Corporate Affairs, as on 31st December, 2013:

Volume of registered chit companies: 5412

Volume of chit companies in Karnataka: 703

Number of chit fund companies in Bangalore: 315

UNREGISTERED CHIT FUND INDUSTRY

Although unregistered chits are an informal source of finance but still they are a significant part of the chit fund industry. Though they are more easily accessible as compared to registered chit funds.

4.3 PURPOSE OF THE STUDY

The study titled ‘A Study on Chit Funds in Bangalore to understand the behaviour and financial needs of the chit fund members as well as to identify the important predictors of regular participation in chit funds’ attempt in The study estimates the net returns and interest rate on Chit funds. This study also examines the limitations of the Chit Acts and suggests suitable recommendations for improving the functioning of such institutions.

4.4 LIMITATION OF STUDY

‘ Unwillingness of the members to share their income and financial details made the task of data collection somewhat difficult.

‘ Collecting data became difficult since I don’t know the regional languages.

5.2 ANALYSIS OF DATA

The analysis is done on the primary data collected from 150 chit funds members in Bangalore

TESTING OF HYPOTHESES

5.4.1 Hypothesis 1:

H0: There is no significant relation between gender and cause for participation in chit fund.

H1: There is significant relation between gender and cause for participation in chit fund.

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 31.070a 16 .013

Likelihood Ratio 35.945 16 .003

Linear-by-Linear Association 8.809 1 .003

N of Valid Cases 150

a. 1 cells (10.0%) have expected count less than 5. The minimum expected count is .30.

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .455 .013

Cramer’s V .228 .013

N of Valid Cases 150

a. Not assuming the null hypothesis.

b. Using the asymptotic standard error assuming the null hypothesis.

INTERPRETATION:

The value of chi-square=31.070 was p=.013, less than 0.05.

We can see that the strength of association between the variables is moderate (Phi and Cramer’s V -0.455).

Therefore, the research hypothesis that differences in ’cause to participate in chit funds’ are related to differences in ‘age” is supported by this analysis. This means that different age groups of the chit fund members have different reasons of participating in chit funds. As can be seen from the table above that those who belong to ’36-45 years’ have saving as the predominant reason to participate whereas members of other age groups do not have any dominant reason to participate.

5.4.2 Hypothesis 2:

Hypothesis 2:

H0: There is no significant relation between occupation and cause for participation in chit fund.

H1: There is significant relation between occupation and cause for participation in chit fund.

Hypothesis 3:

. Hypothesis 3:

H0: There is no significant relation between age and causes for participation in chit fund

H1: There is significant relation between age and cause for participation in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 10.018a 4 .040

Likelihood Ratio 10.478 4 .033

Linear-by-Linear Association 6.876 1 .009

N of Valid Cases 150

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .258 .040

Cramer’s V .258 .040

N of Valid Cases 150

a. Not assuming the null hypothesis.

a. Using the asymptotic standard error assuming the null hypothesis.

INTERPRETATION:

The value of chi-square=10.018 was p=.040, less than 0.05.

.We can see that the strength of association between the variables is weak (0.258)

Therefore, the research hypothesis that differences in ’cause to participate in chit funds’ are related to differences in ‘gender” is supported by this analysis. This means that males and females have different reasons of participating in chit funds. As it can be seen that males participate in chit funds for business and personal consumption purposes apart from saving whereas women predominantly participate to save.

5.4

Hypothesis 4:

H0: There is no significant relation between monthly income and cause for participation in chit fund

H1: There is significant relation between monthly income and cause for participation in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 82.176a 12 .000

Likelihood Ratio 97.665 12 .000

Linear-by-Linear Association 15.696 1 .000

N of Valid Cases 150

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .740 .000

Cramer’s V .427 .000

N of Valid Cases 150

INTERPRETATION:

We can see that the strength of association between the variables is strong (0.740)

Therefore, the research hypothesis that differences in ‘reason to participate in chit funds’ are related to differences in ‘occupation” is supported by this analysis. It can be seen that the self-employed members mainly participate to avail for business reasons whereas salaried employee participate mainly for personal consumption purposes.

Hypothesis 5:

Hypothesis 5:

H0: There is no significant relation between gender and causes for bidding in chit fund

H1: There is significant relation between gender and cause for bidding in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 66.691a 20 .000

Likelihood Ratio 43.579 20 .002

Linear-by-Linear Association 4.804 1 .028

N of Valid Cases 150

a. 1 cell (10.0%) has expected count less than 5. The minimum expected count is .07.

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .667 .000

Cramer’s V .333 .000

N of Valid Cases 150

a. Not assuming the null hypothesis.

b. Using the asymptotic standard error assuming the null hypothesis.

INTERPRETATION:

The (chi-square=66.691) was p=.000, less than 0.05.

We can see that the strength of association between the variables is moderately strong (0.667)

Therefore, the research hypothesis that differences in ’cause to bid in chit funds’ are related to differences in ‘age” is supported by this analysis. It can be seen that the members of age group’36-45 years’ are more interested in bidding for business related purposes where members of other age groups bid mainly for emergency needs.

5.4.6 Hypothesis 6:

. Hypothesis 6:

H0: There is no significant relation between occupation and cause for bidding in chit fund

H1: There is significant relation between occupation and cause for bidding in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 7.167a 5 .209

Likelihood Ratio 7.885 5 .163

Linear-by-Linear Association 1.120 1 .290

N of Valid Cases 150

a. 5 cells (41.7%) have expected count less than 5. The minimum expected count is .81.

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .219 .209

Cramer’s V .219 .209

N of Valid Cases 150

a. Not assuming the null hypothesis.

b. Using the asymptotic standard error assuming the null hypothesis.

INTERPRETATION:

The probability of the chi-square test statistic (chi-square=7.167) was p=.209, more than the alpha level of significance of 0.05.

Therefore, the research hypothesis that differences in ‘reason to bid in chit funds’ are related to differences in ‘gender” is not supported by this analysis.

5.4.7 Hypothesis 7:

Hypothesis 7:

H0: There is no significant relation between age and cause for bidding in chit fund

H1: There is significant relation between age and cause for bidding in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 180.915a 15 .000

Likelihood Ratio 160.460 15 .000

Linear-by-Linear Association 28.379 1 .000

N of Valid Cases 150

a. 1 cell (10.0%) has expected count less than 5. The minimum expected count is .13.

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi 1.098 .000

Cramer’s V .634 .000

N of Valid Cases 150

INTERPRETATION:

The (chi-square=180.915) was p=.000, less than 0.05.

We can see that the strength of association between the variables is extremely strong (1.098)

Therefore, the research hypothesis that differences in’ are related to differences in ‘occupation” is supported by this analysis. It can be clearly seen that self-employed people bid in chit scheme mostly for business purposes, salaried people for emergency needs and housewives for household purposes.

5.4.8 Hypothesis 8:

Hypothesis 8:

H0: There is no significant relation between monthly income and cause for bidding in chit fund

H1: There is significant relation between monthly income and cause for bidding in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 123.331a 35 .000

Likelihood Ratio 106.298 35 .000

Linear-by-Linear Association 4.957 1 .026

N of Valid Cases 150

INTERPRETATION:

The probability of the chi-square test statistic (chi-square=123.331) was p=.000, less than the alpha level of significance of 0.05.

We can see that the strength of association between the variables is extremely strong (.907)

Therefore, the research hypothesis that differences in ‘reason to bid in chit funds’ are related to differences in ‘income” is supported by this analysis. It can be clearly seen that low income members bid mostly for consumption reasons whereas higher income members bid for business related and emergency purposes.

SUMMARY:

Reason to bid in chit fund has the strongest association with the occupation of the chit fund members as the probability of the chi-square test statistic (chi-square=180.915) was p=.000 and the strength of association between the variables is extremely strong (1.098).

5.4.

Hypothesis 9:

H0: There is no significant relation between gender and cause for saving in chit fund

H1: There is significant relation between gender and cause for saving in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 21.702a 16 .153

Likelihood Ratio 23.775 16 .095

Linear-by-Linear Association 2.397 1 .122

N of Valid Cases 150

INTERPRETATION:

The chi-square=123.331) was p=.153, more than 0.05. Therefore, the research hypothesis that differences in ’cause to save in chit funds’ are related to differences in ‘age” is not supported by this analysis.

5.4.10 Hypothesis 10:

H0: There is no significant relation between occupation and cause for saving in chit fund.

H1: There is significant relation between occupation and cause for saving in chit fund.

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 20.510a 4 .000

Likelihood Ratio 29.038 4 .000

Linear-by-Linear Association 7.062 1 .008

N of Valid Cases 150

a. 1 cell (10.0%) has expected count less than 5. The minimum expected count is .81.

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .370 .000

Cramer’s V .370 .000

N of Valid Cases 150

a. Not assuming the null hypothesis.

b. Using the asymptotic standard error assuming the null hypothesis.

INTERPRETATION:

The chi-square=20.510) was p=.000, less than 0.05.

We can see that the strength of association between the variables is weak (.370).Therefore, the research hypothesis that differences in ’cause to save in chit funds’ are related to differences in ‘gender” is supported by this analysis.

5.4.11 Hypothesis 11:

Hypothesis 11:

H0: There is no significant relation between age and cause for saving in chit fund

H1: There is significant relation between age and cause for saving in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 67.261a 12 .000

Likelihood Ratio 60.380 12 .000

Linear-by-Linear Association 9.507 1 .002

N of Valid Cases 150

a. 1 cell (10.0%) has expected count less than 5. The minimum expected count is .13.

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .670 .000

Cramer’s V .387 .000

N of Valid Cases 150

INTERPRETATION:

The chi-square=67.261 was p=.000, less than 0.05.

We can see that the strength of association between the variables is moderately strong(.670).Therefore, the research hypothesis that differences in ‘reason to cause in chit funds’ are related to differences in ‘occupation” is supported by this analysis. Salaried people save their money in chit fund with no particular purpose. But self-employed people are equally interested in saving for house purchase as well as for general purpose.

SUMMARY:

chit fund is most closely associated with occupation of the chit fund members as it has the highest value of chi-square statistic and Phi coefficient.

5.4.12 Hypothesis 12:

Hypothesis 12:

H0: There is no significant relation between having bank loan and membership in multiple chit schemes.

H1: There is significant relation between having bank loan and membership in multiple chit schemes.

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 56.697a 3 .000

Likelihood Ratio 67.900 3 .000

Linear-by-Linear Association 36.400 1 .000

N of Valid Cases 150

INTERPRETATION:

The probability of the chi-square test statistic (chi-square=56.697) was p=.000, less than the alpha level of significance of 0.05.

We can see that the strength of association between the variables is strong (.615).

Therefore, the research hypothesis that differences in ‘membership in multiple chit schemes are related to differences in ‘having currently bank loan” is supported by this analysis. It is clearly evident that those members currently having bank loan have invested in only one chit scheme whereas those members who do not have availed bank loan have invested in more than one chit schemes.

5.4.13 Hypothesis 13:

Hypothesis 13:

H0: There is no significant relation between monthly income and participation in unregistered chit funds

H1: There is significant relation between monthly income and participation in unregistered chit funds

.

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 96.660a 7 .000

Likelihood Ratio 85.378 7 .000

Linear-by-Linear Association 59.577 1 .000

N of Valid Cases 150

a. 1 cell(10.0%) has expected count less than 5. The minimum expected count is 1.08.

INTERPRETATION:

The chi-square=96.660 was p=.000, less than 0.05.

We can see that the strength of association between the variables is extremely strong (.803).

Therefore, the research hypothesis that differences in ‘participation in unregistered chit funds’ are related to differences in ‘income” is supported by this analysis. It is clearly evident that mostly low- income members have participated in unregistered funds. This is because the registered funds have become expensive due to the increase in their operational cost as a result of stringent regulations.

5.2.14 Hypothesis 14 :

H0: There is no significant relation between causes to prefer chit fund over bank and having bank loan.

H1: There is significant relation between causes to prefer chit fund over bank and having bank loan

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 28.049a 5 .000

Likelihood Ratio 31.806 5 .000

Linear-by-Linear Association 2.967 1 .085

N of Valid Cases 150

a. 2 cells (15.0%) have expected count less than 5. The minimum expected count is 1.79.

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .432 .000

Cramer’s V .432 .000

N of Valid Cases 150

INTERPRETATION:

The probability of the chi-square test statistic (chi-square=28.049) was p=.000, less than the alpha level of significance of 0.05.

We can see that the strength of association between the variables is moderate (.432).

Therefore, the research hypothesis that differences in ’cause to prefer chit fund over bank’ are related to differences in ‘having bank loan” is supported by this analysis. It is clearly evident that members who have bank loan have preferred chit fund over bank mainly due to better dividends. But those who do not have bank loan prefer chit fund over bank mainly due to better service in terms of more personalized service.)

5.2..15 Hypothesis 15: To identify significant predictors of regular participation in chit funds using Binary Logistic Regression

Hypothesis 15:

H0: Presence of safety, flexibility, timely payment, low commission, better service, personal contact, having a bank loan are no significant predictors of regular participation in chit fund.

H1: Presence of safety, flexibility, timely payment, low commission, better service, personal contact ,having a bank loan,are significant predictors of regular participation in chit fund.

Variables in the Equation

B S.E. Wald df Sig. Exp(B)

Step 0 Constant -1.046 .186 31.574 1 .000 .351

Model Summary

Step -2 Log likelihood Cox & Snell R Square Nagelkerke R Square

1 37.170a .533 .576

a. Estimation terminated at iteration number 6 because parameter estimates changed by less than .001.

Variables in the Equation

B S.E. Wald df Sig. Exp(B)

Step 1a bank_loan(1) 1.068 1.265 14.715 1 .000 11.720

reason_2 2.286 4 .683

reason_2(1) 1.336 1.077 1.540 1 .215 3.805

reason_2(2) .134 2.239 .004 1 .952 1.143

reason_2(3) -.559 1.896 .087 1 .768 .572

reason_2(4) .731 1.347 .294 1 .588 2.076

reason_3 4.874 5 .431

reason_3(1) 1.188 .924 1.652 1 .199 3.279

reason_3(2) 1.661 2.048 .658 1 .417 5.263

reason_3(3) -1.654 1.228 1.813 1 .178 .191

reason_3(4) .404 1.192 .115 1 .735 1.497

reason_3(5) -17.379 20.722 .000 1 .700 .000

reason_4 .355 4 .986

reason_4(1) -1.047 1.850 .320 1 .571 .351

reason_4(2) -.839 1.979 .180 1 .672 .432

reason_4(3) -.932 1.637 .324 1 .569 .394

reason_4(4) 3.519 4.199 .000 1 .600 3.746

reason_5 8.553 5 .128

reason_5(1) -.254 1.768 .021 1 .886 .776

reason_5(2) -19.245 9.890 .000 1 .999 .000

reason_5(3) 1.420 1.338 1.126 1 .289 4.136

reason_5(4) -.747 1.306 .327 1 .567 .474

reason_5(5) .561 1.342 .174 1 .676 1.752

B S.E. Wald df Sig. Exp(B)

Step 1a Safety -.075 .320 4.377 1 .011 0.928

Flexi -.178 .426 3.337 1 .021 0.837

commision -.185 .188 1.868 1 .026 0.831

payment -.267 .178 1.657 1 .097 0.766

service -.859 .412 1.348 1 .083 0.424

personal -1.122 .163 .996 1 .079 0.329

Constant 3.058 2.440 1.571 1 .010 21.291

a. Variable(s) entered on step 1: : bank_loan, reason_2, reason_3, reason_4, reason_5.imp1, imp2, imp3, imp4, imp5, imp6.

INTERPRETATION:

‘ -2 Log Likelihood statistic is 37.170. This statistic how poorly the model predicts the decisions — the smaller the statistic the better the model. Since, 37.170 is a relatively small number therefore, this model is able to predict the decisions in a better way.

‘ Here Cox & Snell R Square statistic indicates that 53.3% of the variation in the regular participation in chit funds is explained by the logistic model.

‘ In our case Nagelkerke R Square is 0.576, indicating a moderate relationship of 57.6 % between the predictors and the prediction.

‘ If it is less than .05 then, we will reject the null hypothesis and accept the alternative hypothesis.

‘ In this case, we can see that bank loan, safety, flexibility and low commission have contributed signi’cantly to the prediction of regular participation in chit funds but other variables are not significant predictors of regular participation in chit funds.

‘ Since only bank loan has p=.000, therefore we can say that bank loan is the most significant predictor

among other significant predictors. This is followed by safety (p=.011), flexibility (p=.021) and low commission (p=.026).

‘ Here, the EXP (B) bank loan is 11.727. Hence when bank loan is availed by one unit (one person) the odds ratio is 11 times as large and therefore people are 11 more times likely not to regularly participate in chit funds.

‘ Here, the EXP (B) with safety is .928. Hence when safety is increased by one percent the odds ratio is .928 times as large and therefore people are .928 more times likely to regularly participate in chit funds.

‘ Here, the EXP (B) flexibility is 837. Hence when flexibility is increased by one percent the odds ratio is .928 times as large and therefore people are .837 more times likely to regularly participate in chit funds.

‘ Here, the EXP (B) low commission is .831. Hence when flexibility is increased by one percent the odds ratio is .928 times as large and therefore people are .831 more times likely to regularly participate in chit funds.

SUMMARY

Bank loan is the most significant predictor of regular participation in chit funds. This is followed by safety, flexibility and low commission.

Instalment no No of months remaining Monthly subscription Prize amount PV of monthly subscription(PV of outlow at 10%) PV of Prize amount(PV of inflow at 10%) Net Present Value(PV of inflow – PV of outflow)

1 24 2000 50000 2000 50000 10444.9

2 23 1500 35000 1488.1 34723.1 -4832.0

3 22 1500 35000 1476.4 34448.4 -5106.7

4 21 1500 35000 1464.7 34175.9 -5379.2

5 20 1500 35000 1453.1 33905.5 -5649.6

6 19 1500 35000 1441.6 33637.3 -5917.8

7 18 1500 35000 1430.2 33371.2 -6183.9

8 17 1500 35000 1418.9 33107.2 -6447.9

9 16 1620 38000 1520.3 35660.6 -3894.5

10 15 1620 38000 1508.2 35378.5 -4176.6

11 14 1700 40000 1570.2 36945.9 -2609.2

12 13 1700 40000 1557.8 36653.6 -2901.5

13 12 1780 42000 1618.2 38181.8 -1373.3

14 11 1780 42000 1605.4 37879.8 -1675.3

15 10 1780 42000 1592.7 37580.1 -1975.0

16 9 1860 44000 1651.1 39058.2 -496.9

17 8 1860 44000 1638.0 38749.2 -805.9

18 7 1860 44000 1625.1 38442.6 -1112.5

19 6 1940 46000 1681.6 39872.1 317.0

20 5 1940 46000 1668.3 39556.6 1.5

21 4 1940 46000 1655.1 39243.7 -311.4

22 3 1940 46000 1642.0 38933.2 -621.8

23 2 1940 46000 1629.0 38625.2 -929.8

24 1 1940 46000 1616.1 38319.7 -1235.4

25 0 1940 46000 1603.3 38016.5 -1538.6

39555.1 934465.9 -54411.4

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Merit goods college essay help service

Merit goods are goods which will be under-provided by the market, therefore they will be under-consumed. They are thought by the governments to be good for the populations and so the governments want them to be consumed to a great extent. They increase the private and social benefits and cause the social benefit be higher than the private one. The best examples of them, apart from all the public goods, can be the education, health care, sports facilities and the opera.

Although the majority of the merit goods is provided by the private sectors, not all the people can afford buying them, therefore they will be under-consumed. That is why the government is needed to destroy the market failure increasing the supply and consequently raising the consumption.

To explain the reasons for government to provide the merit goods, I need to apply some examples of them. The first one can be the education. It is significant for the governments to provide it so that the society would be well-educated. Governments determine the period of education required for people (the compulsory education) to maintain the proper level of education of the society. The governments find education an important aspect that should be available for everyone as it cause the whole country to have better both economic growth and economic development.

Considering another example such as health care, the situation is quite similar. The governments want to provide the population with it because they care about the high states of health of society in their country. To gain these, the countries need to have high quality of health care. Governments often offer people unpaid programs consisting of preventative medical examination which contribute to maintain the high number of healthy people. This is also connected with the problems of the labour market. The healthier people are, the more efficient their work is, the greater revenue firms have and countries are more developed because of taxations.

Other examples like sport facilities or the opera are meant for people to become physically and culturally developed but their availability is not as important as in the case of the previous examples. That is why they are not as much provided by the governments as the rest of the merit goods.

Although most of the merit goods provided by the governments are free, the fact is that they are paid through the taxes that the societies pay. The number of the merit goods of particular types that the governments provide or subsidize depends on the necessity of them. If they are provided, the societies’ benefits get higher and so is the public treasury of the countries.

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Research proposal: The effect of pregnancy on the adolescent pregnant teen & father my assignment essay help

Abstract: The purpose for this research paper is to address the adolescent pregnant teen & father and the effects a pregnancy has on both of their lives during and after her pregnancy. How the teens need the support of the family, community, church, and the school system. I will also address the teen father mostly disregarded in any aspect of the teen’s pregnancy and how this affects him, and how both teens need support in our society. How we can address the social problem of teen pregnancy from all avenues.

‘Three issues that have an impact on the pregnant adolescent are discussed education, identity development, and maternal support’ (Turnage & Pharris, 2013). My research focuses on adolescent pregnant teen women 19 years old and younger. It will also reflect the problems of the teen pregnant adolescents journeying thru the process of becoming a teen mother, finishing high school, developing her own identity and the maternal support she gets from her mother during her transition from pregnant teen to motherhood.

‘Several issues that differently influence the pregnant teen is individually based on the female’s chronological age’ (Turnage & Pharris, 2013). ‘For the pregnant adolescent, her pregnancy supersedes high school graduation as the benchmark for her being viewed as an adult’ (Turnage & Pharris, 2013). ‘Failure to graduate high school is associated with poor social and educational outcomes for teen mothers and their children’ (Turnage & Pharris, 2013).

‘While the pregnant adolescent is defining who she is as a person she experiences a transition to the new identity of mother’ (Turnage & Pharris, 2013). ‘During her pregnancy the adolescent’s mother is seen as the primary source of support that contributes to a positive self-image and can assist her in the adapting to the role of parent’ (Turnage & Pharris, 2013).

My research paper will also show how important it is to support the teen during and after pregnancy. It addresses the need for the teen mothers to finish high school, and find her identity. How important it is to have the support system of her mother and family to achieve all of these things. Without these support systems, the pregnant adolescent could end up in poverty, no social skills, homeless and a host of other social problems for her and her baby.

Addressed and examined is teen motherhood and its long-term mental and physical health of the teen mother’ (Patel & Sen, 2012). They used a (PCS) health survey known as SF-12 NLSY79 a study that compared two major comparisons groups of which only teens who experienced teen pregnancy and girls who did not experience teen pregnancy. On average the survey for teen mothers was on average 50.89.

The study to access the health outcome of ‘two major comparison groups, which consisted of women who were only experienced teen pregnancy & women who were having unprotected sexual relation as a teen but did not become pregnant ‘ (Patel & Sen, 2012). Estimated is that teen mothers are more likely to have poor health later in life in the study of all the comparison groups.

Along with support, they desperately need help taking care of an infant as a teen; they need a support system to take notice of how they are managing their health & well-being so that they can be a successful teen parent. In addition, being a teen parent can affect the mother’s mentally as the pressure of being new teen mom can be stressful.

The teen mothers who marry after they give birth to their children statistics state that 30 % of them will not remain in their marriages into their 40’s. This result comes from teen adolescents in a single parent home raising their child. This can put a strain on the teen adolescent because she will financially have to seek support from her family or enter into the welfare system and suffer mental health issues.

‘Adolescent teen mothers identify social support with, parenting and emotional support primary emanating from family members, particularly their own mothers, as well as from the father of the baby (Savio Beers & Lee, 2009)’. ‘Older sisters may play an important role in the support network for adolescent mothers, the supportive sister relationships decrease depressive and anxiety-related symptoms in adolescent mothers (Savio Beers & Lee, 2009).

‘For some adolescent parents, participation in a religious community programs may provide the significant social support and serve as a protective factor’ (Savio Beers & Lee, 2009). This directly stresses the point that without the support of family, community, and church with the support of the father the adolescent teen mother can suffer mental issues, poverty issues, and marriage problems.

We addressed the many issues that teen mothers have to face, so now I would like to address the teen father in our society. What are their concerns on becoming a teen father, and how do they view their role as father where their masculinity is concerned? While most of the research done on teen pregnancy and parenting mainly focusing on the mother, the father is invisible.

Interviewed were 26 young teen fathers in the mid-western American towns. The in depth survey of three themes of gender discord focused on teen father narratives, which took on responsibility, sex, being a man, this is the direct viewpoint of the invisible teen father. What they feel about getting a teen girl pregnant and what responsibility they take in the pregnancy if any. How they relate to getting a teen pregnant and how that affects his identity as a man and their masculinity.

‘Gendered assumptions regarding pregnancy and contraception’specifically that women are in charge of preventing pregnancy and they have the belief that male sexuality is uncontrollable; and that use of love and intimacy talk (Weber, J. B., 2013). The teen fathers that took the questionnaire did not blame themselves for getting the teen girl pregnant. They see the teen’s pregnancy as her problem.

Studies suggest that teen fathers are more likely to be of a minority race. He has a mother who had a baby as a teen; his parents have a minimal education. His parents do not have high expectations of him finishing school; all of these factors result in the likelihood that makes him a candidate to becoming a teenage father. ‘The research states that the teen fathers go to school fewer years less than non-teenage fathers (Fletcher & Wolfe, 2011).

‘Evidence shows that men who have children before marriage leave school earlier and have worse labor markets outcomes’ (Fletcher & Wolfe, 2011). ‘Data was used only on young men who reported a pregnancy as an adolescent’ (Fletcher & Wolfe, 2011). It affects his completion of high school.

It also affects his ability to take care of the teen mother & baby, which causes him to drop out of school early. Statistically, ‘teen fathers work more hours and earn more money following the birth of a child then his non-parent counterparts’ (Fletcher & Wolfe, 2011). Teen fatherhood results in the teen father getting married early or co-habitation with the teen mother.

In conclusion, teen pregnancy is a social problem in the United States both teens will have to suffer in their education, grow up before their time, take on adult responsibilities, and suffer financial problems to take care of the child. Which ultimately falls on the parents of the teens, society or the welfare system in which the teen mother becomes a social statistic or shall I say a number.

Teen pregnancy as of 2014 have been on the decline in the United States and increased in other states, however a positive support system for both teens is minimal at best. Socially as communities, churches and government we have to take an active role in education of abstaining from sex, talking to the teens about sex, and protecting themselves against pregnancy.

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Reconnaissance attacks in IPv6 networks free essay help online

2.1.1 Reconnaissance attacks in IPv6 networks

The 1st larger attack in IPv6 is usually a reconnaissance attack. An attacker try reconnaissance attacks to get some confidential information about the victim network that can be misused by the attacker in further attacks. For this he uses active methods, such as scanning techniques or data mining strategies. To start, an intruder begins to ping the victim network to determine the IP addresses currently used in the victim network. After getting some of the accessible system, he starts to scan the port to find out any open port in the desired system. The size of subnet is bigger than that of the in IPv4 networks. To perform a scan for the whole subnet an attacker should make 264 probes and that???s impossible. With this fact, IPv6 networks are much more resistant to reconnaissance attacks than IPv4 networks. Unfortunately, there are some addresses which are multicast address in IPv6 networks that help an intruder to identify and attack some resources in the target network.

2.1.2 Security threats related to IPv6 routing headers

As per IPv6 protocol specification, all of the IPv6 nodes must be able to process routing headers. In fact, routing headers can be used to avoid access controls based on destination addresses. Such action can cause security effects. It may be happen that an attacker sends a packet to a publicly accessible address with a routing header containing a ???forbidden??? address on the victim network. In such matter the publicly accessible host will forward the packet to the destination address stated in the routing header even though that destination is already filtered before as a forbidden address. By spoofing packet source addresses an intruder can easily perform denial of service attack with use of any publicly accessible host for redirecting attack packets.

2.1.3 Fragmentation related security threats

As per IPv6 protocol specification, packet fragmentation by the intermediate nodes is not permitted. Since in IPv6 network based on ICMPv6 messages, the usage of the path MTU discovery method is a duty, packet fragmentation is only allowed at the source node.1280 octets is the minimal size of the MTU for IPv6 network. The packets with size less than 1280 octets to be discarded unless it???s the last packet in the flow as per security reasons. With use of fragmentation, an attacker can get that port numbers not found in the first fragment and thus they bypass security monitoring devices expecting to find transport layer protocol data in the very first fragment. An attacker will send a huge amount of small fragments and create an overload of reconstruction buffers on the victim system which resulted to the system crash. To prevent system from such attacks it???s necessary to bound the total number of fragments and their permissible arrival rate.

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WMBA 6000-13 Topic: Course Evaluation cheap essay help

WMBA 6000-13

Topic: Course Evaluation

Date: March 2, 2014

Based on the assigned readings for this course (Dynamic Leadership), I have read an enormous amount of information about the different categories of leaders and leadership styles. Today’s leaders are different from the leaders of twenty to fifty years ago. In the past leaders gave commands and they controlled the actions of others. Today leaders are willing to involve others in their decision making and they are more open to new possibilities.

A good leader has a vision for their organization and they know how to align and engage employees in order to promote collaboration. The successful leader knows how to lead by using superior values, principles and goals that fit the organization’s values, principles and goals. Also these leaders know that leadership is not made from authority, it’s made from trust and followership. Coleman, J., Gulati, & Segovia, W.O. (2012)

I am impressed most by the characteristics of the authentic leader because they know how to develop themselves; they use formal and informal support networks to get honest feedback in order to drive long-term results. Authentic leaders build support teams to help them stay on course and counsel them in times of uncertainty. George, B., Sims, P., Mclean, A.N. & Mayer D. (2007)

In addition, I found the Leadership Code to be important because it provides structure and guidance and helps one to be a better leader by not emphasizing one element of leadership over another. Some focus on the importance of vision for the future; others on executing in the present; others on personal charisma and character; others on engaging people’; and others on building long-term organization. The code represents about 60 to 70 percent of what makes an effective leader. Ulrich, D., Smallwood, N., Sweetman, K. (2008)

The information that I acquired from this course will help me to pursue the goal of owning a beauty supply business. Another goal that I can add to my action plan is to include not only wigs and welted hair, but I will add hair, skin and nail products to my inventory. A future goal will be to add handbags and accessories as well.

After completing my short-term goal of finishing my MBA, I can take the knowledge from this course along with my values, ethics and principles to help me to manage employees and operate a successful business. Annie Smith (March 2, 20

Coleman, J. G. (2012). Educating young leaders. Passion and Purpose , 197-202.

George, B. S. (2007). Discovering your authentic leadership. Harvard Business Review , 129-138.

Lyons, R. (2012). Dean of Haas of School of Business University of California, Berkely. It’s made from followership. (J. G. Cole, Interviewer) Coleman, J., Gulati, D., & Segovia, W.O.

Ulrich, D. S. (2008). Five rules of leadership. In The leadership code five rules to lead by. Defining Leadership Code , 1-24.

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Family presence during CPR (cardiopulmonary resuscitation) extended essay help biology

In a pre-hospital setting, there are few moments that are as intense as the events that take place when trying to save a life. Family presence during these resuscitation efforts has become an important and controversial issue in health care settings. Family presence during cardiopulmonary resuscitation (CPR) is a relatively new issue in healthcare. Before the advent of modern medicine, family members were often present at the deathbed of their loved ones. A dying person’s last moments were most often controlled by his or her family in the home rather than by medical personnel (Trueman, History of Medicine). Today, families are demanding permission to witness resuscitation events. Members of the emergency medical services are split on this issue, noting benefits but also potentially negative consequences to family presence during resuscitation efforts.

A new study has found that family members who observed resuscitation efforts were significantly less likely to experience symptoms of post-traumatic stress, anxiety and depression than family members that did not. The results, published in an online article in The New England Journal of Medicine, entitled ‘Family Presence during Cardiopulmonary Resuscitation,’ were the same regardless of the survival of the patient. The study involved 570 people in France whose family members were treated by emergency medical personnel at home. These EMS teams were unique in that they were comprised of a physician, a nurse trained in emergency medicine, and two emergency medical technicians. The study found that the presence of relatives did not affect the results of CPR, nor did it increase the stress levels of the emergency medical teams. Having family present also did not result in any legal claims after the incidents occured. While the unique limitations of the study warrant consideration, the results show a definite benefit in having families stay during CPR (Jabre Family Presence).

Historically, although parents of children have been allowed to be present for various reasons, relatives of adult patients have not. As medical practices change to increasingly involve family in the care of patients, growing numbers of emergency medical practitioners say that giving relatives the option of watching CPR can be a good idea. Several national organizations, including The American Heart Association, have revised their policies to call for giving family members the option of being present during CPR (AHA Guidelines for CPR). Witnessing CPR, say some emergency medical experts and family members, can take the mystery out of what could be a potentially terrifying experience. It can provide reassurance to family members that everything is being done to save their loved ones. It also can offer closure for relatives wanting to be with their family members until the last minute (Kirkland Lasting Benefit). Another benefit is that it shows people why reviving someone in cardiac arrest is much less likely than people assume from watching it being done on television (Ledermann Family Presence During). Family members who can truly understand what it means to ‘do everything possible’ can go on to make more informed decisions about end-of-life care for themselves or their families.

There are three perspectives on this issue- that of the emergency medical personnel providing care, the family, and the patients. The resistance on the part of the medical community to family presence during CPR stems from several different concerns. The most common concern among these is that family members, when faced with overwhelming fear, stress and grief, could disrupt or delay active CPR. Another concern raised by emergency medical personnel is that the realities of CPR may simply be too traumatic for loved ones, causing them to suffer more than they potentially would have if they had never witnessed the event. Some families share this view, citing the potential for extreme distress as a main reason for not wanting to witness resuscitation (Grice Study examining attitudes). Many emergency medical personnel also fear an increased risk of liability and litigation with family members present in the room (Fullbrook the Presence of Family). The worry is that errors can occur, inappropriate comments may be made, and the actions of the personnel involved may be misinterpreted. In an already tense situation, the awareness of the family could increase the anxiety of the personnel and create a greater potential for mistakes.

Another complication that arises from having families present during resuscitation attempts is that of patient confidentiality. The patient’s right to privacy should not be circumvented with implied consent. There is always the possibility that medical information previously unknown to the family may be revealed in the chaos of resuscitation. In addition, patient dignity, whether physical or otherwise, may become compromised (Fullbrook the Presence of Family). Beyond moral considerations, legal concerns regarding revealing patient information are real. This could become an even larger issue if there is no one available to screen witnesses, which could result in unrelated people gaining access to personal information. Eventually, a breach in confidentiality can lead to a breach in the confidence that the public has gained in pre-hospital emergency care.

Family presence during CPR in a pre-hospital setting remains a highly debatable topic. This could be largely due to the fact that the needs of the emergency medical providers and the rights of the patients can be at odds with the wishes of the family members. Although there are several possible reasons why family presence is not being welcomed into daily practice, one of the major reasons could be the lack of formal written policies that define the roles of families and providers placed into this situation. Bringing family members into a situation where CPR is being performed on a loved one should not happen haphazardly. It should happen with careful concern and support for everyone involved. Policies and protocols, defined by experienced personnel, can provide legal and emotional support. They can also potentially help ease anxiety by defining expectations and placing responsibility in the hands of people who are experienced enough to know how to handle the situation appropriately. The policies and protocols should address the basic needs of all people involved. Five basic needs should be addressed:

1. The number of people allowed to be present

2. Which relatives should be allowed to be present (age, relationship, etc.)

3. The role of the family members present and what is expected of them.

4. The place where the family should remain during the duration of CPR.

5. The formal wishes of the patient- written as a directive like a living will.

An important component of this is available, trained staff that can prepare the family members for what they will witness, support them through the event, and then direct them after the event’s conclusion.

The American Heart Association states that the goals of cardiopulmonary resuscitation are, ‘to preserve life, restore health, relieve suffering, limit disability, and respect the individual’s decisions rights and privacy’ (AHA Guidelines for CPR). The practice of offering family members the opportunity to be present during CPR is a controversial ethical issue in emergency medical services. While the results of the study published on this topic in The New England Journal of Medicine clearly show no negative side effects from having families present during resuscitation attempts, the limitations of the study lend to the need for more research before it could be universally accepted.

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Respondeat Superior cheap essay help

Legal claims that derive from a situation where there are claims of negligence can sometimes involve an entity other than the neglectful parties. In certain circumstances employers are fully responsible for their employees, and the tasks they perform during working hours. During the course of this paper, the doctrine of respondeat superior will be defined and explained. Two case studies in which the doctrine was applied will also be analyzed to determine if it was applied correctly.

Respondeat superior is a legal theory that holds employers responsible for any negligent or harmful act performed by an employee during the commission of their employment duties (Thornton, 2010). The Maryland Supreme Court in 1951 was the first court to utilize respondeat superior in a court case involving a question of employer liability (Burns, 2011). This doctrine is important as it holds employers liable in court cases where one of its employees does harm to an individual. Vicarious liability and indirect liability are two base concepts that make-up respondeat superior (Thornton, 2010). Respondeat superior shows that the employer did not have to be responsible for the employee???s negligent behavior, in the form of improper training or instruction to perform harmful acts, in order for the employer to be held legally responsible.

In the case of Valle v. City of Houston, the police force was sued for excessive force and an illegal search in an attempt to remove an individual from his parent???s home (Nicholl & Kelly, 2012). The situation stemmed from a man, Omar Esparza, barricading himself in his parent???s home and refusing to come out (p. 285). After a long police standoff, the SWAT team was ordered to forcefully enter the home and remove Mr. Esparza (p. 285). The SWAT team utilized taser gun and bean bag ammunition in an attempt to subdue Mr. Esparza after they felt he posed a physical threat by wielding a hammer, but as those attempts failed the suspect was fatally wounded when an officer fired his weapon (p. 286). Shortly after the incident the mother was allowed into the home, and she reported no visible evidence that her son was possession of a hammer (p. 286). The court found that the city was not liable for damages under the theory of respondeat superior, because the order to remove the individual from the home was not made by an individual deemed as a decision-maker by the city (p. 286).

From the outside, this case seems to fit the theory of respondeat superior. As the employer, the city should be held responsible for the actions of its employees. The police, serving as the city???s employees acted in a manner that was unnecessary for the situation and in conflict of their training (p. 286). However, the court sided with the City of Houston because the chain of command was not followed in regards to the use of force (p. 286). The end result is a case where an individual made a decision that was not his to make; that ultimately cost a man his life.

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Knowledge Translation In Health Extended Essay Help Biology

Knowledge translation is the term first used by Canadian Institute of Health Research (CIHR) in year 2000, it is a dynamic and iterative process that includes the synthesis, dissemination, exchange and ethically sound application of knowledge to improve health, provide more effective health services and products, and strengthen the health care system'(CIHR,2005).

According to, World Report on Knowledge for Better Health Report, there is huge difference in life expectancy between developing and developed nation. Approximately, 6 million child deaths are attributable to preventable causes; reason behind is that we are not able to implement available knowledge efficiently, which comes as a gap between knowing and doing- ‘the know-do gap’. The situation is not acceptable, in developing countries, where 90% of global disease burden lies and only about 10% of total global health research funding is available; the 10/90 gap.(Knowledge translation in developing countries).

In this study we will try to explore different views about knowledge translation & will rediscover determinants of knowledge action gap, challenges to bridge know to do gap & strategies to address these gaps with concluding remark on way forward. The search pattern followed is non-systematic and references are made to relevant studies.

Various factors determine the gap between knowledge and its implementation in field. There is lack of accountability at all level of decision making from the frontline workers to high level policy makers. None of the country is spared of this know- do gap.

This research to action gap is not confined to any one specific area of service delivery but it is a cross cutting issue. There are multiple of challenges being faced by policy and decision makers

Including the skills to skill to use the knowledge at ground reality, sufficient no. of the skilled manpower. These challenges are also evident at different level of health system like lack of funding and finances to support and sustain the action, lack of logistics, lack of skilled health work force and lack of compliance of the target population to the services they are getting. The bridging of knowledge to action gap ; the know-do gap is indispensable to improve the health outcome.

The knowledge translation is important in addressing the Know’do gap. The know to do gap has unmasked many areas related with health inequity. Many countries are lagging behind the achievement of MDGs by 2015. It is not that we do not have knowledge or research to address all these preventable causes of mortality and morbidity, instead it is the lack of using this knowledge or failure to convert this knowledge into action that is leading to all this consequences. Besides this restricted access to information, less reliability on evidence based problem solving and learning, problem with scaling up of the success of a program (KT in global health). There are many strategies and initiatives being undertaken by various organizations to tackle these shortcomings and for strengthening of health system.

The WHO has come up with a knowledge management (KM) strategy to overcome the know-do gap by improving access to world’s health information, translation of knowledge into action, sharing of knowledge, e-health and supportive environment for KM.(Knowledge Translation in Developing Countries Nancy Santesso, RD, MLIS, and Peter Tugwell, MD, MSc)

the Ottawa Model of Research Use (OMRU) developed by Logan and Graham is a conceptual framework for selecting and tailoring strategies to promote the application of research and to assess, monitor, and evaluate knowledge translation strategies based. .7,8(Canadian Coalition for Global Health Research (CCGHR).

Most of the causes of premature death and disability are treatable with the available knowledge and research. It is imperative to use the strategic knowledge to bridge the know’do gap. The continuous evolution of knowledge translation strategies have equipped the policy makers to use the evidence for action.(knowledge translation in developing countries.) The WHOs Knowledge management strategy and Ottawa Model of Research Use (OMRU) have larger implication for effective knowledge translation.

Canadian Institutes of Health Research (2004). Knowledge translation strategy 2004’2009: Innovation in action. Retrieved September 9, 2006, from http://www.cihr-irsc.gc.ca/e/26574.html

Canadian Institutes of Health Research (2005). About knowledge translation. Retrieved September 9, 2006, from http://www.cihr-irsc.gc.ca/e/29418.html

(Canadian Institute of Health Research. Knowledge translation strategy, 2004’2009.Available at: http://www.cihrirsc. gc.ca/e/26574.html#introduction. Accessed Feb. 17, 2006.)

(Knowledge Translation in Developing Countries Nancy Santesso, RD, MLIS, and Peter Tugwell, MD, MSc)

(7. Canadian Coalition for Global Health Research (CCGHR). Available at: http://www.

ccghr.ca. Accessed Nov 11, 2005. 8. International Clinical Epidemiology Network (INCLEN). Available at: http://www.inclen. org. Accessed Nov 11, 2005.) (Knowledge Translation in Developing Countries Nancy Santesso, RD, MLIS, and Peter Tugwell, MD, MSc)

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Merit goods admission college essay help

Merit goods are goods which will be under-provided by the market, therefore they will be under-consumed. They are thought by the governments to be good for the populations and so the governments want them to be consumed to a great extent. They increase the private and social benefits and cause the social benefit be higher than the private one. The best examples of them, apart from all the public goods, can be the education, health care, sports facilities and the opera.

Although the majority of the merit goods is provided by the private sectors, not all the people can afford buying them, therefore they will be under-consumed. That is why the government is needed to destroy the market failure increasing the supply and consequently raising the consumption.

To explain the reasons for government to provide the merit goods, I need to apply some examples of them. The first one can be the education. It is significant for the governments to provide it so that the society would be well-educated. Governments determine the period of education required for people (the compulsory education) to maintain the proper level of education of the society. The governments find education an important aspect that should be available for everyone as it cause the whole country to have better both economic growth and economic development.

Considering another example such as health care, the situation is quite similar. The governments want to provide the population with it because they care about the high states of health of society in their country. To gain these, the countries need to have high quality of health care. Governments often offer people unpaid programs consisting of preventative medical examination which contribute to maintain the high number of healthy people. This is also connected with the problems of the labour market. The healthier people are, the more efficient their work is, the greater revenue firms have and countries are more developed because of taxations.

Other examples like sport facilities or the opera are meant for people to become physically and culturally developed but their availability is not as important as in the case of the previous examples. That is why they are not as much provided by the governments as the rest of the merit goods.

Although most of the merit goods provided by the governments are free, the fact is that they are paid through the taxes that the societies pay. The number of the merit goods of particular types that the governments provide or subsidize depends on the necessity of them. If they are provided, the societies’ benefits get higher and so is the public treasury of the countries.

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Research proposal: The effect of pregnancy on the adolescent pregnant teen & father academic essay help

Abstract: The purpose for this research paper is to address the adolescent pregnant teen & father and the effects a pregnancy has on both of their lives during and after her pregnancy. How the teens need the support of the family, community, church, and the school system. I will also address the teen father mostly disregarded in any aspect of the teen’s pregnancy and how this affects him, and how both teens need support in our society. How we can address the social problem of teen pregnancy from all avenues.

‘Three issues that have an impact on the pregnant adolescent are discussed education, identity development, and maternal support’ (Turnage & Pharris, 2013). My research focuses on adolescent pregnant teen women 19 years old and younger. It will also reflect the problems of the teen pregnant adolescents journeying thru the process of becoming a teen mother, finishing high school, developing her own identity and the maternal support she gets from her mother during her transition from pregnant teen to motherhood.

‘Several issues that differently influence the pregnant teen is individually based on the female’s chronological age’ (Turnage & Pharris, 2013). ‘For the pregnant adolescent, her pregnancy supersedes high school graduation as the benchmark for her being viewed as an adult’ (Turnage & Pharris, 2013). ‘Failure to graduate high school is associated with poor social and educational outcomes for teen mothers and their children’ (Turnage & Pharris, 2013).

‘While the pregnant adolescent is defining who she is as a person she experiences a transition to the new identity of mother’ (Turnage & Pharris, 2013). ‘During her pregnancy the adolescent’s mother is seen as the primary source of support that contributes to a positive self-image and can assist her in the adapting to the role of parent’ (Turnage & Pharris, 2013).

My research paper will also show how important it is to support the teen during and after pregnancy. It addresses the need for the teen mothers to finish high school, and find her identity. How important it is to have the support system of her mother and family to achieve all of these things. Without these support systems, the pregnant adolescent could end up in poverty, no social skills, homeless and a host of other social problems for her and her baby.

Addressed and examined is teen motherhood and its long-term mental and physical health of the teen mother’ (Patel & Sen, 2012). They used a (PCS) health survey known as SF-12 NLSY79 a study that compared two major comparisons groups of which only teens who experienced teen pregnancy and girls who did not experience teen pregnancy. On average the survey for teen mothers was on average 50.89.

The study to access the health outcome of ‘two major comparison groups, which consisted of women who were only experienced teen pregnancy & women who were having unprotected sexual relation as a teen but did not become pregnant ‘ (Patel & Sen, 2012). Estimated is that teen mothers are more likely to have poor health later in life in the study of all the comparison groups.

Along with support, they desperately need help taking care of an infant as a teen; they need a support system to take notice of how they are managing their health & well-being so that they can be a successful teen parent. In addition, being a teen parent can affect the mother’s mentally as the pressure of being new teen mom can be stressful.

The teen mothers who marry after they give birth to their children statistics state that 30 % of them will not remain in their marriages into their 40’s. This result comes from teen adolescents in a single parent home raising their child. This can put a strain on the teen adolescent because she will financially have to seek support from her family or enter into the welfare system and suffer mental health issues.

‘Adolescent teen mothers identify social support with, parenting and emotional support primary emanating from family members, particularly their own mothers, as well as from the father of the baby (Savio Beers & Lee, 2009)’. ‘Older sisters may play an important role in the support network for adolescent mothers, the supportive sister relationships decrease depressive and anxiety-related symptoms in adolescent mothers (Savio Beers & Lee, 2009).

‘For some adolescent parents, participation in a religious community programs may provide the significant social support and serve as a protective factor’ (Savio Beers & Lee, 2009). This directly stresses the point that without the support of family, community, and church with the support of the father the adolescent teen mother can suffer mental issues, poverty issues, and marriage problems.

We addressed the many issues that teen mothers have to face, so now I would like to address the teen father in our society. What are their concerns on becoming a teen father, and how do they view their role as father where their masculinity is concerned? While most of the research done on teen pregnancy and parenting mainly focusing on the mother, the father is invisible.

Interviewed were 26 young teen fathers in the mid-western American towns. The in depth survey of three themes of gender discord focused on teen father narratives, which took on responsibility, sex, being a man, this is the direct viewpoint of the invisible teen father. What they feel about getting a teen girl pregnant and what responsibility they take in the pregnancy if any. How they relate to getting a teen pregnant and how that affects his identity as a man and their masculinity.

‘Gendered assumptions regarding pregnancy and contraception’specifically that women are in charge of preventing pregnancy and they have the belief that male sexuality is uncontrollable; and that use of love and intimacy talk (Weber, J. B., 2013). The teen fathers that took the questionnaire did not blame themselves for getting the teen girl pregnant. They see the teen’s pregnancy as her problem.

Studies suggest that teen fathers are more likely to be of a minority race. He has a mother who had a baby as a teen; his parents have a minimal education. His parents do not have high expectations of him finishing school; all of these factors result in the likelihood that makes him a candidate to becoming a teenage father. ‘The research states that the teen fathers go to school fewer years less than non-teenage fathers (Fletcher & Wolfe, 2011).

‘Evidence shows that men who have children before marriage leave school earlier and have worse labor markets outcomes’ (Fletcher & Wolfe, 2011). ‘Data was used only on young men who reported a pregnancy as an adolescent’ (Fletcher & Wolfe, 2011). It affects his completion of high school.

It also affects his ability to take care of the teen mother & baby, which causes him to drop out of school early. Statistically, ‘teen fathers work more hours and earn more money following the birth of a child then his non-parent counterparts’ (Fletcher & Wolfe, 2011). Teen fatherhood results in the teen father getting married early or co-habitation with the teen mother.

In conclusion, teen pregnancy is a social problem in the United States both teens will have to suffer in their education, grow up before their time, take on adult responsibilities, and suffer financial problems to take care of the child. Which ultimately falls on the parents of the teens, society or the welfare system in which the teen mother becomes a social statistic or shall I say a number.

Teen pregnancy as of 2014 have been on the decline in the United States and increased in other states, however a positive support system for both teens is minimal at best. Socially as communities, churches and government we have to take an active role in education of abstaining from sex, talking to the teens about sex, and protecting themselves against pregnancy.

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Reconnaissance attacks in IPv6 networks gp essay help

2.1.1 Reconnaissance attacks in IPv6 networks

The 1st larger attack in IPv6 is usually a reconnaissance attack. An attacker try reconnaissance attacks to get some confidential information about the victim network that can be misused by the attacker in further attacks. For this he uses active methods, such as scanning techniques or data mining strategies. To start, an intruder begins to ping the victim network to determine the IP addresses currently used in the victim network. After getting some of the accessible system, he starts to scan the port to find out any open port in the desired system. The size of subnet is bigger than that of the in IPv4 networks. To perform a scan for the whole subnet an attacker should make 264 probes and that???s impossible. With this fact, IPv6 networks are much more resistant to reconnaissance attacks than IPv4 networks. Unfortunately, there are some addresses which are multicast address in IPv6 networks that help an intruder to identify and attack some resources in the target network.

2.1.2 Security threats related to IPv6 routing headers

As per IPv6 protocol specification, all of the IPv6 nodes must be able to process routing headers. In fact, routing headers can be used to avoid access controls based on destination addresses. Such action can cause security effects. It may be happen that an attacker sends a packet to a publicly accessible address with a routing header containing a ???forbidden??? address on the victim network. In such matter the publicly accessible host will forward the packet to the destination address stated in the routing header even though that destination is already filtered before as a forbidden address. By spoofing packet source addresses an intruder can easily perform denial of service attack with use of any publicly accessible host for redirecting attack packets.

2.1.3 Fragmentation related security threats

As per IPv6 protocol specification, packet fragmentation by the intermediate nodes is not permitted. Since in IPv6 network based on ICMPv6 messages, the usage of the path MTU discovery method is a duty, packet fragmentation is only allowed at the source node.1280 octets is the minimal size of the MTU for IPv6 network. The packets with size less than 1280 octets to be discarded unless it???s the last packet in the flow as per security reasons. With use of fragmentation, an attacker can get that port numbers not found in the first fragment and thus they bypass security monitoring devices expecting to find transport layer protocol data in the very first fragment. An attacker will send a huge amount of small fragments and create an overload of reconstruction buffers on the victim system which resulted to the system crash. To prevent system from such attacks it???s necessary to bound the total number of fragments and their permissible arrival rate.

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WMBA 6000-13 Topic: Course Evaluation essay help writer

WMBA 6000-13

Topic: Course Evaluation

Date: March 2, 2014

Based on the assigned readings for this course (Dynamic Leadership), I have read an enormous amount of information about the different categories of leaders and leadership styles. Today’s leaders are different from the leaders of twenty to fifty years ago. In the past leaders gave commands and they controlled the actions of others. Today leaders are willing to involve others in their decision making and they are more open to new possibilities.

A good leader has a vision for their organization and they know how to align and engage employees in order to promote collaboration. The successful leader knows how to lead by using superior values, principles and goals that fit the organization’s values, principles and goals. Also these leaders know that leadership is not made from authority, it’s made from trust and followership. Coleman, J., Gulati, & Segovia, W.O. (2012)

I am impressed most by the characteristics of the authentic leader because they know how to develop themselves; they use formal and informal support networks to get honest feedback in order to drive long-term results. Authentic leaders build support teams to help them stay on course and counsel them in times of uncertainty. George, B., Sims, P., Mclean, A.N. & Mayer D. (2007)

In addition, I found the Leadership Code to be important because it provides structure and guidance and helps one to be a better leader by not emphasizing one element of leadership over another. Some focus on the importance of vision for the future; others on executing in the present; others on personal charisma and character; others on engaging people’; and others on building long-term organization. The code represents about 60 to 70 percent of what makes an effective leader. Ulrich, D., Smallwood, N., Sweetman, K. (2008)

The information that I acquired from this course will help me to pursue the goal of owning a beauty supply business. Another goal that I can add to my action plan is to include not only wigs and welted hair, but I will add hair, skin and nail products to my inventory. A future goal will be to add handbags and accessories as well.

After completing my short-term goal of finishing my MBA, I can take the knowledge from this course along with my values, ethics and principles to help me to manage employees and operate a successful business. Annie Smith (March 2, 20

Coleman, J. G. (2012). Educating young leaders. Passion and Purpose , 197-202.

George, B. S. (2007). Discovering your authentic leadership. Harvard Business Review , 129-138.

Lyons, R. (2012). Dean of Haas of School of Business University of California, Berkely. It’s made from followership. (J. G. Cole, Interviewer) Coleman, J., Gulati, D., & Segovia, W.O.

Ulrich, D. S. (2008). Five rules of leadership. In The leadership code five rules to lead by. Defining Leadership Code , 1-24.

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Family presence during CPR (cardiopulmonary resuscitation) popular mba argumentative essay help

In a pre-hospital setting, there are few moments that are as intense as the events that take place when trying to save a life. Family presence during these resuscitation efforts has become an important and controversial issue in health care settings. Family presence during cardiopulmonary resuscitation (CPR) is a relatively new issue in healthcare. Before the advent of modern medicine, family members were often present at the deathbed of their loved ones. A dying person’s last moments were most often controlled by his or her family in the home rather than by medical personnel (Trueman, History of Medicine). Today, families are demanding permission to witness resuscitation events. Members of the emergency medical services are split on this issue, noting benefits but also potentially negative consequences to family presence during resuscitation efforts.

A new study has found that family members who observed resuscitation efforts were significantly less likely to experience symptoms of post-traumatic stress, anxiety and depression than family members that did not. The results, published in an online article in The New England Journal of Medicine, entitled ‘Family Presence during Cardiopulmonary Resuscitation,’ were the same regardless of the survival of the patient. The study involved 570 people in France whose family members were treated by emergency medical personnel at home. These EMS teams were unique in that they were comprised of a physician, a nurse trained in emergency medicine, and two emergency medical technicians. The study found that the presence of relatives did not affect the results of CPR, nor did it increase the stress levels of the emergency medical teams. Having family present also did not result in any legal claims after the incidents occured. While the unique limitations of the study warrant consideration, the results show a definite benefit in having families stay during CPR (Jabre Family Presence).

Historically, although parents of children have been allowed to be present for various reasons, relatives of adult patients have not. As medical practices change to increasingly involve family in the care of patients, growing numbers of emergency medical practitioners say that giving relatives the option of watching CPR can be a good idea. Several national organizations, including The American Heart Association, have revised their policies to call for giving family members the option of being present during CPR (AHA Guidelines for CPR). Witnessing CPR, say some emergency medical experts and family members, can take the mystery out of what could be a potentially terrifying experience. It can provide reassurance to family members that everything is being done to save their loved ones. It also can offer closure for relatives wanting to be with their family members until the last minute (Kirkland Lasting Benefit). Another benefit is that it shows people why reviving someone in cardiac arrest is much less likely than people assume from watching it being done on television (Ledermann Family Presence During). Family members who can truly understand what it means to ‘do everything possible’ can go on to make more informed decisions about end-of-life care for themselves or their families.

There are three perspectives on this issue- that of the emergency medical personnel providing care, the family, and the patients. The resistance on the part of the medical community to family presence during CPR stems from several different concerns. The most common concern among these is that family members, when faced with overwhelming fear, stress and grief, could disrupt or delay active CPR. Another concern raised by emergency medical personnel is that the realities of CPR may simply be too traumatic for loved ones, causing them to suffer more than they potentially would have if they had never witnessed the event. Some families share this view, citing the potential for extreme distress as a main reason for not wanting to witness resuscitation (Grice Study examining attitudes). Many emergency medical personnel also fear an increased risk of liability and litigation with family members present in the room (Fullbrook the Presence of Family). The worry is that errors can occur, inappropriate comments may be made, and the actions of the personnel involved may be misinterpreted. In an already tense situation, the awareness of the family could increase the anxiety of the personnel and create a greater potential for mistakes.

Another complication that arises from having families present during resuscitation attempts is that of patient confidentiality. The patient’s right to privacy should not be circumvented with implied consent. There is always the possibility that medical information previously unknown to the family may be revealed in the chaos of resuscitation. In addition, patient dignity, whether physical or otherwise, may become compromised (Fullbrook the Presence of Family). Beyond moral considerations, legal concerns regarding revealing patient information are real. This could become an even larger issue if there is no one available to screen witnesses, which could result in unrelated people gaining access to personal information. Eventually, a breach in confidentiality can lead to a breach in the confidence that the public has gained in pre-hospital emergency care.

Family presence during CPR in a pre-hospital setting remains a highly debatable topic. This could be largely due to the fact that the needs of the emergency medical providers and the rights of the patients can be at odds with the wishes of the family members. Although there are several possible reasons why family presence is not being welcomed into daily practice, one of the major reasons could be the lack of formal written policies that define the roles of families and providers placed into this situation. Bringing family members into a situation where CPR is being performed on a loved one should not happen haphazardly. It should happen with careful concern and support for everyone involved. Policies and protocols, defined by experienced personnel, can provide legal and emotional support. They can also potentially help ease anxiety by defining expectations and placing responsibility in the hands of people who are experienced enough to know how to handle the situation appropriately. The policies and protocols should address the basic needs of all people involved. Five basic needs should be addressed:

1. The number of people allowed to be present

2. Which relatives should be allowed to be present (age, relationship, etc.)

3. The role of the family members present and what is expected of them.

4. The place where the family should remain during the duration of CPR.

5. The formal wishes of the patient- written as a directive like a living will.

An important component of this is available, trained staff that can prepare the family members for what they will witness, support them through the event, and then direct them after the event’s conclusion.

The American Heart Association states that the goals of cardiopulmonary resuscitation are, ‘to preserve life, restore health, relieve suffering, limit disability, and respect the individual’s decisions rights and privacy’ (AHA Guidelines for CPR). The practice of offering family members the opportunity to be present during CPR is a controversial ethical issue in emergency medical services. While the results of the study published on this topic in The New England Journal of Medicine clearly show no negative side effects from having families present during resuscitation attempts, the limitations of the study lend to the need for more research before it could be universally accepted.

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Respondeat Superior college admission essay help houston tx

Legal claims that derive from a situation where there are claims of negligence can sometimes involve an entity other than the neglectful parties. In certain circumstances employers are fully responsible for their employees, and the tasks they perform during working hours. During the course of this paper, the doctrine of respondeat superior will be defined and explained. Two case studies in which the doctrine was applied will also be analyzed to determine if it was applied correctly.

Respondeat superior is a legal theory that holds employers responsible for any negligent or harmful act performed by an employee during the commission of their employment duties (Thornton, 2010). The Maryland Supreme Court in 1951 was the first court to utilize respondeat superior in a court case involving a question of employer liability (Burns, 2011). This doctrine is important as it holds employers liable in court cases where one of its employees does harm to an individual. Vicarious liability and indirect liability are two base concepts that make-up respondeat superior (Thornton, 2010). Respondeat superior shows that the employer did not have to be responsible for the employee???s negligent behavior, in the form of improper training or instruction to perform harmful acts, in order for the employer to be held legally responsible.

In the case of Valle v. City of Houston, the police force was sued for excessive force and an illegal search in an attempt to remove an individual from his parent???s home (Nicholl & Kelly, 2012). The situation stemmed from a man, Omar Esparza, barricading himself in his parent???s home and refusing to come out (p. 285). After a long police standoff, the SWAT team was ordered to forcefully enter the home and remove Mr. Esparza (p. 285). The SWAT team utilized taser gun and bean bag ammunition in an attempt to subdue Mr. Esparza after they felt he posed a physical threat by wielding a hammer, but as those attempts failed the suspect was fatally wounded when an officer fired his weapon (p. 286). Shortly after the incident the mother was allowed into the home, and she reported no visible evidence that her son was possession of a hammer (p. 286). The court found that the city was not liable for damages under the theory of respondeat superior, because the order to remove the individual from the home was not made by an individual deemed as a decision-maker by the city (p. 286).

From the outside, this case seems to fit the theory of respondeat superior. As the employer, the city should be held responsible for the actions of its employees. The police, serving as the city???s employees acted in a manner that was unnecessary for the situation and in conflict of their training (p. 286). However, the court sided with the City of Houston because the chain of command was not followed in regards to the use of force (p. 286). The end result is a case where an individual made a decision that was not his to make; that ultimately cost a man his life.

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Selfishness Is An Innate Nature Extended Essay Help Biology

Selfishness is placing care or concern with oneself or one’s own profits above the well-being of others. This is one of the character trait of every human in the world since they were born and this characteristic of human being will keep xxxxx . Shirley Jackson explores this premise in her short story ‘The Lottery’ where people living in the village have an annual ritual known as ‘the lottery’, they will draw to choose a person to stone in oder to ensure a good harvest for the whole year. During the lottery, people are willing to do anything to prevent being selected because they are afraid to be chosen. So, selfishness is an inborn nature as people have an instinct to survive, most people do not wish anything bad happen to them and people do not care about other if the punishment will not fall on them.

People become selfish when they have to face the live or death situation because people have an instinct to survive. In order to survive, ‘me’ has to come first. This self-awareness is central to each and every one of us that becomes woven into the fabric of whose is important and who we are at different points depending upon the situation and our personality. This is clearly shown by Tessie Hutchinson when she said, ‘There is Don and Eva, make them take their chance!’. When the Hutchinson family was chosen in the first round of the lottery, Tessie Hutchinson was willing to risk her daughter’s and son-in-law’s lives in order to decrease the probability of herself being chosen. Tessie neglected her responsibility as a mother to protect her child and became selfish as she wanted to stay alive. Not only the mother, 2 children of the Hutchinson family show their selfishness in front of the critical situation. ‘Nancy and Bill.Jr beamed and laughed, turning around to the crowd, showing their blank slips of paper above their heads’. These two young children were happily telling the crowd that they are safe but they were not worrying about their parents who had higher possibility to be stoned as long as they could survive. Tessie, Nancy and Bill.Jr showed that selfishness is an inborn personality by cause of the strong aptitude to survive.

Another reason why human are selfish is they do not wish anything bad happen to themselves. Human are timid and afraid of the possibility of getting something bad or suffering from bad luck. One more supporting sentence. In the short story, when Mr Summer brought the black box that kept all the papers to the square, all of the villagers kept their distance from the black box, no one but Mr Martin and his son helped Mr Summers to hold the box. This show that most of the villagers put their own concerns above the others, they were scared to touch the black box that symbolise the coffin because they thought it might bring them misfortune. Villagers in that time were not be chosen willingly for the good harvest of the village so they would try to avoid being selected. So, people are selfish and apathetic when the thing might bring adversity to them.

Besides, people are selfish and do not care for other if they are not the one who receive the punishment. This is the natural quality of human because when a person is in the safe area he will simmer down and do not take other people’s problem seriously even though they are in hot water. In the second paragraph of the short story, Shirley Jackson described the children selecting the smoothest and roundest stones to make a great pile of stones. It can be concluded that the children knew that it took longer time to kill people with smooth stones, therefore they can have more fun throwing stones at the person as they would not draw for the lottery. During the first round of drawing, Tessie encouraged her husband to draw the lottery, ‘ Get up there, Bill.’ Her action clearly shown that she was utterly willing to stone one of her neighbours, but when she was the one who was going to be stoned, she says, ‘It is not fair!’. After knowing the Hutchinson family was selected, Tessie’s friend, Mrs Delacroix stopped Tessie from complaining and elucidated that everyone took the same chance. Mrs Delacroix did not console her friend and support her to ask for a redraw but she bravely asked her friend to clam down and accepted the fact. She did not worry about her friend who might be killed by the villager. Most of the villager did not concern about others including their friends if they were safe.

Selfishness, as said earlier are traits of every human. This is necessary qualities in the basic theme ‘survival of the fittest’. People should not hide their helping hands when they think their sympathetic action might bring them to a worse circumstance. In conclusion, selfishness is an innate nature that one posses since born.

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The Relationship between Manager Assertiveness and having to tell Employees Exactly What to Do write essay help

Not only is it important to tell workers exactly what to do by being direct, but it is of an equal importance to be assertive with them. If a manager is too passive with his or her employees, it may lead to a managerial mess, as many workers constantly try to test managers’ boundaries.

One of the main reasons as to why employees end up misbehaving in the workplace is primarily because they are not managed correctly, and those who are in authority allow them to get that way. When it comes to being a manager, you shouldn’t expect employees to respect you on a personal level, but you should expect them to respect your authority on a professional level.

Managers should not only be consistently setting up new boundaries, but they should also be enforcing them. Without enforcing them, if an employee overpasses it and nothing is advised to him or her, they will think it is okay to continue to do so. How will they know that it is wrong unless you tell them? It is of an utmost importance to also advise them that you can’t tolerate it.

As a manager, to do their job they have the innate obligation to do only the things that is right for the company that he or she works for. This includes of setting the appropriate boundaries, and not exercising too much sympathy and empathy as it may cause the manager to get too involved with their personal lives. Otherwise, he or she may promote favoritism thereby causing other employees to be jealous. Although this may be true, there is no need to be overly rude and cold towards employees. Being assertive and setting boundaries doesn’t always mean one has to be disrespectful or even rude to their employees. The difference between an authoritarian manager who respects their employees and for managers who don’t differentiates the results of whether or not employees comply or commit themselves to work. In order to have them commit rather than only comply, it is important to be respectful while being assertive. When employees are willing to commit, they are more than likely to deliver work that exceeds a manager’s expectations. (Alexander Hamilton Institute, 2012)

The Importance for Managers to Be a Leader

When it comes to capabilities to effectively communicate with employees, good managers are able to sustain and encourage self-assurance, enthusiasm, and emotional stability while pursuing their day-to-day activities. The position of being a manager can, at times, be quite stressful and overwhelming, so the ideal manager should not let it get to them.

Why is this important when it comes to effectively advising employees as to what has to be done?

If managers aren’t able to maintain self-control of their emotions, then it is likely that they won’t be able to do well at leading employees. Managers are commonly seen as a workplace role model, so if their employees see them as unable to maintain control, it is likely the employees won’t either, thereby leading to decreased amounts of productivity.

Why Communication Is a Key Aspect for Managers

In order to ensure efficient productivity among employees, it is important for them to be able to effectively communicate with them. Moreover, they must also be able to report to higher managers regarding productivity statistics and the like. Not only will great managers be able to communicate well with employees to advise them what they have to do, but they will also be active listeners. Without being able to listen to an employee when he or she has questions about their job or what they have to do, it is likely that they won’t end up doing what they are supposed to do. Another important trait for managers is being able to get a message across without having to overly emphasize it verbally. They know how to implement non-verbal communication techniques such as body language in order to get an important message across to employees. (Melinda Hill Mendoza, n.d).

Common Traits of a Good Employee’ Where You Don’t Have to Be As Specific

There are various indicators that strongly determine whether or not if you have to be overly specific when trying to get an employee to do something. Here I’ve included some of the top traits when it comes to being an effective listener as an employee.

‘ Action Oriented: When you tell an employee to do something, and if he or she is action-oriented, you will see them do it right away’ no questions asked. Although sometimes their work may not be sufficient, most of the time they will provide great work with high levels of productivity. Also, when it comes to productivity, they usually get things done a lot sooner than employees who are stagnant.

‘ Intelligent: Intelligence is important for an employee to thoroughly understand what you want them to do without you having to be too specific with them. Not only that, but when you tell an intelligent employee what to do, most of the time they will do it perfectly correct. It is very rare for an employee who has high levels of intelligence to ask too many questions for additional specificity.

‘ Ambitious: Having an employee with ambition is important because they are well-known to come up with creative ideas that can bring the productivity of any company to the next level. So rather than spending extra time telling them exactly what they have to do, they will work right away, and by the time they are done they will provide you with a genius idea to do things quicker, and you may want to consider forwarding it to your boss.

‘ Autonomous: Employees with an autonomous trait are known to begin working on a project the second you explain to them what needs to be done. They are extremely independent and they require no ‘hand-holding’ whatsoever. This is an important trait, because as a manager, they have a lot of tasks on hand and they don’t want to be wasting it answering a hundred questions about completing a simple task.

‘ Confidence: It is more likely for an unconfident employee to ask questions about exactly what they need to do than a confident employee. This is primarily due to the fact that employees who are confident will trust there instinct on what they’ve heard from the manager, and they won’t second guess their initial impression. On the other hand, unconfident employees will lack their confidence in trusting their understanding, causing them to ask a lot of unnecessary questions.

‘ Leadership: After confidence comes leadership. When you are explaining a task to an employee with leadership skills, you will be confident that they will over-deliver on your expectations. They have the experience to not only deliver the job promptly without any questions ask, but they can set the bar higher in terms of quality and productivity.

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Learning Theory Behaviorism (Teori Pembelajaran Behaviorisme) college application essay help online

2.0 Teori Pembelajaran Behaviorisme

Teori Behaviorisme merupakan satu pendekatan pemikiran yang menekankan peranan pengalaman dalam mengawal tingkah laku. Pengasas teori ini adalah J.B Watson yang popular dengan teori Little Albert. Namun, selain daripada J.B Watson terdapat tokoh lain yang turut mengkaji tentang teori ini. Mereka adalah Skinner, Thondike dan Pavlov. Teori pemerolehan bahasa Behavioris pada zaman sebelum ini lebih menekankan tingkah laku yang dapat dilihat sahaja. Bagi mereka perkara yang berlaku dalam otak manusia tidak dapat dikenalpasti. Mereka membuat analogi otak manusia sama seperti sebuah kotak hitam yang gelap. Oleh itu mereka tidak mementingkan peranan otak dalam pemerolehan bahasa.

Golongan mazhab ini menolak pendapat yang menghubungkan operasi kognitif dengan pemerolehan bahasa. Seseorang dianggap telah belajar sesuatu jika dia dapat menunjukkan perubahan perilakunya. Menurut teori ini dalam belajar yang penting adalah input yang berupa stimulus dan output yang berupa reaksi (respond). Stimulus adalah apa saja yang diberikan guru kepada pelajar, sedangkan respon berupa reaksi atau tanggapan pelajar terhadap stimulus yang diberikan oleh guru tersebut. Proses yang terjadi antara stimulus dan respon tidak penting untuk diperhatikan kerana tidak dapat diamati dan tidak dapat diukur. Yang dapat diamati adalah stimulus dan respon. Oleh sebab itu, apa yang diberikan oleh guru iaitu stimulus dan apa yang diterima oleh pelajar iaitu respon harus dapat diamati dan diukur. Teori ini mengutamakan pengukuran kerana pengukuran merupakan perkara yang penting untuk melihat terjadi atau tidak perubahan tingkah laku tersebut.

2.1 Teori Behaviorisme menurut J.B Watson

J.B Watson (1878-1958), seorang ahli psikologi di Amerika Syarikat, merupakan orang pertama mencipta istilah behaviorisme untuk menghuraikan tingkah laku manusia. Kajian banyak dipengaruhi oleh Teori Pelaziman Klasik Pavlov. Kajian beliau, yang terkenal ialah mengenai emosi kanak-kanak dengan menggunakan Model Pelaziman Klasik. Mengikut Watson, tingkah laku manusia merupakan reflex terlazim iaitu suatu gerak balas yang dipelajari melalui proses pelaziman klasik. Dengan kata lain, semua pembelajaran adalah pelaziman klasik Watson berpendapat gerakan-gerakan refleks yang mudah misalnya berkelip mata, bersin apabila hidung gatal dan sebarang tindakan yang dilakukan secara semulajadi adalah tingkah laku yang diwarisi dan tidak perlu dipelajari. Selain daripada tingkah laku, Watson pula menjalankan kajian tentang pembelajaran emosi semula jadi iaitu takut, marah, dan kasih saying. Emosi manusia atau perubahan dipelajari melalui proses pelaziman.

2.1.1 Implikasi Teori Pembelajaran J.B Watson

Menurut beliau, semua tingkah laku boleh dipelajari melalui proses pelaziman. Tingkah laku positif boleh diajarkan melalui ransangan yang sesuai. Seterusnya, untuk menguasai kemahiran menyelesaikan masalah, pelajar perlu belajar cara perhubungan gerak balas secara sistematik. Selain itu, teori ini memberi implikasi untuk mengukuhkan apa yang telah dipelajari dalam ingatan, latihan- latihan hendaklah dijalankan secara kerap. Dalam proses pengajaran,guru hendaklah menggunakan rasangan yang boleh memotivasikan murid untuk minat belajar dan mengelakkan pengunaan ransangan yang membawa kepada kesan negatif.

2.2 Teori Behaviorisme menurut Thorndike

Menurut Thorndike, belajar adalah proses interaksi antara stimulus dan respon. Stimulus adalah apa yang merangsang terjadinya aktiviti belajar seperti fikiran, perasaan, atau hal-hal lain yang dapat dikesan melalui pancaindera. Manakala, respon adalah reaksi yang muncul apabila peserta dididik ketika belajar, dan yang dapat pula adalah berupa fikiran, perasaan, gerakan atau tindakan. Jadi, perubahan tingkah laku akibat kegiatan belajar dapat dikategorikan sebagai konkrit, iaitu yang dapat diamati, atau tidak konkrit iaitu yang tidak dapat diamati. Meskipun aliran behaviorisme sangat mengutamakan pengukuran, tetapi tidak dapat menjelaskan bagaimana cara mengukur tingkah laku yang tidak dapat diamati. Teori Thorndike ini disebut pula dengan teori koneksionisme. Thorndike berjaya membentuk tiga hokum iaitu Hukum kesediaan, Hukum latihan, Hukum kesan. Hukum kesediaan merupakan keupayaan persiapan seseorang individu di dalam kendirinya untuk memulakan sesuatu aktiviti pembelajaran. Manakala hokum latihan pula menyatakan bahawa semakin byak latihan yang dijalankan semakin bertambah kukuh ikatan gerak balas yang tertentu dengan ransangan yang berkaitan. Hukum kesan menyatakan bahawa ikatan ransangan dengan gerak balas akan bertambah kukuh sekiranya individu memperolehi kesan yang memuaskan selepas gerak balasnya dihasilkan.

2.1.2 Implikasi Teori Pembelajaran Thorndike

Antara implikasi Teori Pembelajaran Thorndike ialah untuk meningkatkan tahap kesediaan belajar, guru harus menggunakan motivasi yang sesuai. Selain itu, ia juga dapat mengukuhkan pertalian antara ransangan dengan gerak balas pelajar dengan memperbanyak aktiviti latihan, ulangkaji, aplikasi serta pengukuhan dalam keadaan yang menyeronokkan. Seterusnya memberikan ganjaran atau peneguhan untuk respon antau gerak balas yang betul daripada pelajar. Memberi peluang kepada pelajar untuk menikmati kejayaan dalam pembelajaran mereka.

2.3 Teori Pembelajaran Behaviorisme Ivan Pavlov

Ivan Pavlov merupakan salah seorang daripada ahli teori Behavioris selain daripada Skinner, Thondike dan Watson. Beliau dilahirkan pada 14 September 1849 di Ryazan, Rusia Tengah. Beliau telah meninggal dunia pada 27 Februari 1936 di Leningrad Rusia ketika berusia 86 tahun. Ivan Pavlov merupakan ahli fisiologi, psikologi dan ahli fizik berbangsa Rusia. Sebagai seorang yang sangat mencintai bidang fisiologi beliau telah meminta seorang pelajar duduk di sebelah katilnya dan merekodkan perihal kematiannya. Beliau terkenal dengan orang pertama yang mendeskripsikan fonomena pelaziman klasik atau pelaziman responden. Teori pelaziman klasik adalah tentang tingkah laku pembelajaran yang telah dipelopori oleh Ivan Pavlov ( 1849-1936). Pada tahun 1980-an. Pavlov mengkaji fungsi pencernaan pada anjing dengan melakukan pemerhatian pada kelenjar air liur. Dengan cara itu, beliau dapat mengumpulkan, menyukat dan menganalisis air liur haiwan itu dan bagaimana ia dapat diberikan makanan pada keadaan yang berbeza. Beliau sedar anjing akan mengeluarkan air liur sebelum makanan sampai ke mulutnya dan mencari hubungan timbal balik antara air liur dengan aktiviti perut. Pavlov hendak melihat rangsangan luar dapat mempengaruhi proses ini. Oleh itu contoh paling awal dan terkenal bagi pelaziman klasik melibatkan pelaziman air liur pada anjing kajian Pavlov.

2.4 Teori Pembelajaran Behaviorisme B.F Skinner

Manakala menerusi B.F Skinner pula, beliau mengutarakan teori behaviorisme adalah teori. Menurut Nana Sudjana, 1990 pendekatan Skinner adalah operant conditioning, yang merupakan penerusan dan perluasan secara tepat dari hokum Thorndike. Ia mengakui adanya fenomena conditioning yang klasik dari Pavlov dalam perilaku manusia dan binatang, tetapi itu tidak dianggap terlalu penting.

2.4.1 Implikasi Teori Pembelajaran B.F Skinner

Sesuatu kemahiran atau teknik yang baru dipelajari hendaklah diberi peneguhan secara berterusan dan diikuti secara berkala supaya kemahiran atau teknik itu dapat dikukuhkan dan dikekalkan. Selain itu, penggunaan peneguhan positif yang membawa keseronokan adalah lebih berkesan daripada peneguhan negative yang membawa kesakitan. Seterusnya, prinsip penghapusan melalui proses pelaziman operan adalah sesuai digunakan untuk memodifikasikan tingkah laku pelajar yangtidak diingini, misalnya menghentikan peneguhan yang diberikan dahulu sama ada peneguhan positif atau negatif

2.5 Kelebihan teori pembelajaran behaviorisme

Kelebihan yang pertama yang kami perolehi melalui teori ini adalah teori ini sangat sesuai untuk melatih atau mendidik kanak-kanak yang masih memerlukan bantuan daripada orang dewasa di sekeliling mereka. Sebagai contoh kanak-kanak tadika memerlukan bimbingan dan perhatian yang khusus daripada orang di persekitarannya terutamanya guru-guru mereka kerana mereka mudah mengikuti apa yang diajar dan disuruh selain suka meniru perlakuan orang di sekelilingnya. Selain itu, mereka juga suka dengan bentuk-bentuk penghargaan yang diberi kepadanya seperti pujian dan melalui bentuk penghargaan tersebut ianya dapat membangkitkan semangat ingin belajar dalam diri mereka.

Kelebihan yang kedua adalah guru tidak perlu mengambil masa yang lama untuk memberi penerangan yang panjang tentang pembelajaran kepada murid-murid. Hal ini kerana murid-murid akan dibiasakan belajar dengan sendiri kecuali sekiranya murid menghadapi sesuatu masalah dan memerlukan penjelasan yang lebih daripada guru. Dalam hal ini guru perlu memberikan penerangan dengan jelas.

Selain daripada itu, teori ini juga menekankan kemahiran lisan berbanding kemahiran membaca dan menulis. Melalui aspek kemahiran lisan yang ditekankan dapat memberikan kelebihan kepada murid kerana aspek lisan iaitu mendengar dan bertutur penting dalam situasi harian murid. Boleh dikatakan bahawa kemahiran ini adalah kemahiran terkerap yang digunakan manusia untuk berkomunikasi antara satu sama lain.

2.6 Kelemahan Teori Behaviorisme

Dari segi kelemahan pula, penerapan teori behavioris yang kurang tepat dalam sesuatu situasi pembelajaran boleh mangakibatkan berlakunya proses pembelajaran yang tidak kondusif bagi murid-murid kerana pembelajaran berlaku dalam keadaan sehala dimana ianya berpusatkan kepada guru sahaja. Guru hanya mengajar dan melatih murid manakala murid hanya menerima apa yang diajar oleh guru mereka tanpa memberi sebarang maklum balas. Malah dalam teori pembelajaran ini murid berperanan sebagai pendengar dan mereka menghafal apa yang didengar dan dipandang sebagai cara belajar yang efektif. Penggunaan hukuman merupakan salah satu cara untuk guru mendisiplinkan murid dan hal ini akan mendatangkan akibat buruk kepada murid.

Kelemahan yang kedua ialah proses pembelajaran dikatakan kurang memberikan gerak balas yang bebas bagi pelajar untuk berinteraksi serta untuk mengembangkan idea. Hal ini kerana sistem pembelajaran tersebut lebih tertumpu kepada rangsangan dan gerak balas yang ditunjukkan. Sekiranya tiada rangsangan maka tindak balas tidak akan berlaku. Sebagai contoh, guru akan memberi rangsangan dalam bentuk hadiah dan daripada situ barulah murid akan memberikan jawapan yang dikehendaki oleh guru. Sekiranya perkara ini berlaku secara berterusan dikhuatiri murid akan terlalu bergantung terhadap rangsangan dari luar sedangkan murid harus memiliki rangsangan dari dalam diri mereka sendiri sebagai satu cara pembelajaran.

Kelemahan yang ketiga menurut teori ini adalah penambahan ilmu pengetahuan lebih tertumpu kepada buku teks. Hal ini kerana mereka belajar mengikut urutan kurikulum yang sangat ketat sehinggakan buku teks merupakan buku wajib dalam pembelajaran mereka malah mereka juga perlu dikehendaki memahami dan mempersembahkan kembali isi pembelajaran di dalam buku teks tersebut dengan baik. Hal ini boleh mendatangkan kesan buruk kepada pelajar kerana ilmu pengetahuan yang mereka peroleh tidak begitu berkembangan dengan hanya tertumpu kepada satu buah buku sahaja.

2.7 Implikasi teori pembelajaran behaviorisme

Yang pertama ialah guru perlu sedar bahawa kaitan antara rangsangan dan gerak balas boleh dilazimkan iaitu dipelajari. Sebagai contoh apabila guru ingin menyuruh murid-murid beratur ketika waktu rehat di kantin sekolah guru boleh mengaitkannya dengan cara untuk berjaya dalam kehidupan. Implikasi yang seterusnya ialah kaitan antara rangsangan dan gerak balasdapat dikukuhkan melalui latihan. Semakin kerap rangsangan itu dikaitkan dengan sesuatu gerak balas, semakin kukuh gerak balas terlazim itu. Sebagai contoh guru ingin murid-murid supaya tidak mengaitkan mata pelajaran matematik dengan kesukaran, dengan memberi mereka latihan- latihan yang mudah dan apabila mereka beransur mahir menyelesaikan masalah yang sukar maka guru bolehlah menukar aras pembelajaran kepada tahap yang sederhana sukar dan seterusnya ke aras pembelajaran yang sukar.

Di samping itu, dalam proses pembelajaran, generalisasi boleh berlaku. Ini bermakna perkara yang dipelajari dalam situasi A boleh dipindahkan ke situasi B. Sebagai contoh guru mata pelajaran sains mengaitkan kejadian pencemaran alam sekitar yang mengakibatkan kemusnahan alam semula jadi dengan kemusnahan alam yang berlaku seperti tsunami yang melanda Bandar Acheh.

faktor motivasi memainkan peranan yang penting bagi menghasilkan gerak balas yang diinginkan. Dalam hal ini pemberian ganjaran perlu diberi perhatian. Sebagai contoh ketika murid menjawab soalan yang diberikan oleh guru dengan betul maka guru boleh memberikan pujian kepadanya atau dengan memberikannya hadiah supaya pada waktu pembelajaran yang seterusnya pelajar tersebut akan lebih menumpukan perhatian di dalam kelas untuk memperoleh pujian yang diingini. Namun sekiranya pelajar tersebut tidak dapat menjawab soalan yang diberi maka guru perlulah membimbing pelajar tersebut supaya mereka tidak berasa terpinggir dan seterusnya dapat bersama-sama memahami tajuk pembelajaran pada ketika itu.

Selain itu juga, dalam proses pembelajaran tingkah laku yang dapat dilihat, diamati, diukur dan dikawal hendaklah diberi perhatian. Hal ini kerana melalui perubahan tingkah laku yang ditunjukkan oleh murid guru boleh mengambil sebarang tindakan sekiranya ianya di kesan lebih awal. Sebagai contoh sekiranya seseorang murid menunjukkan tingkah laku yang negatif seperti tidak faham tentang apa yang diajar oleh guru maka guru boleh membuat pemulihan terhadap dirinya. Dalam pembelajaran, penghapusan boleh berlaku jika peneguhan tidak diberikan. Ini bermakna, sekiranya sesuatu tingkahlaku tidak diperkukuhkan melalui ganjaran, tingkahlaku itu mungkin akan terhapus begitu sahaja. Konsep pemulihan serta-merta juga dapat membantu seseorang guru meningkatkan keberkesanan pembelajaran

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Research design ccusa autobiographical essay help

2.7 RESEARCH DESIGN USED :

The conception of research design plan is the critical step in the research process. The design ,of the study constitutes the blue print for the collection, measurement and analysis of data. In other words the research design is a conceptual structure with in which,h research is conducted.

2.8 DATA COLLECTION METHODS :

Primary Data: – Primary data are those data which are collected for the first time, and thus hap,pen to be original in character. It is extracted with the help of discussions co,nducted with senior managers with respect to factors affecting the performance.,

Secondary Data: – Secondary data are those data which are already collected by someone else ,and which have already passed through the statistical process. These data are g,athered by Books, Lectures, Notes, and Official Websites etc.

The study make,s extensive use of secondary data. ‘Secondary data are those which have already,y been passed through the statistical process’. The data which is pre-essential for ,this study relating to comparative analysis of Balance Sheet and PROFIT AND L,OSS A/c was based on secondary source of data. This data will be collected fro,m materials provided by Rakshitas Pvt. Ltd., discussions conducted with store m,anagers and some essential

Financial Accounts books.

2.9 LIMITATIONS :,

‘ Data provided is very limited due to the subjectivity of it being highly confidential.,

‘ The data taken for interpretation is for a limited period.

‘ Assumptions, are to be taken into consideration while doing analysis and interpretation, of data.

‘ Due to limited, information, depth analysis could not be made.

2.10 RESEARCH MEASURE TOOLS :

Various financial techniques and statistical tools are used to measure the data used in the study. Column graphs, pie chart etc. is used to highlight the statistical inference,s. The study cannot be completed without balance sheet and profit and loss a/c. ,Therefore three years balance sheet and profit & loss a/c has been taken out for ma,king proper research.

2.11 ANALYSIS OF DATA :

The data collected is secondary, and it’s compiled, classified, tabulated and then analyzed u,sing financial techniques and statistical tools. Graphs and charts are used to hig,hlight the statistics. Based on this data and analysis, inferences are drawn accor,dingly.

2.12 OVER VIEW OF THE CHAPTER :

The Project I,s Presented in the following chapter :-

CHAPTER 1 : INTRODUCTION

This chapter includes introduction to finance, theorectical back ground for the study of the ,various performance, introduction to finance, definition of retail industry and di,fferent type of industry.

CHAPTER 2 : DESIGN OF THE STUDY

This chapter I,ncludes the projects introduction of the subject background, statement of the, problem, objectives of the study, scope of the study, need and purpose of study,, research methodology, research design, data collection method primary and seco,ndary data, limitations, research measure tools and analysis of data.,

CHA,PTER 3 : PROFILE OF THE COMPANY

This c,hapter contains the profile of the company, its origin and background, board of directors, number of branches and organization structure.

CHAP,TER 4 : DATA ANALYSIS AND INTERPRETATION

This ch,apter consists of Table, Graphs, Analysis and Interpretation based on the question,nairies.

CHAPT,ER 5 : SUMMARY OF FINDINGS, CONCULSIONS AND RECOM,MENDATIONS

This chap,ter includes findings based on objectives of the study, conclusion drawn from the f,indings and recommendations given from the analysis.

Chapter:-3

PROFILE OF THE ORGANIZATION

COMPANY PROFILE

RAKSHITAS PVT.LTD.

Rakshitas business con,cept is to offer a broad and varied range of apparels that allows customers to fin,d their own personal style to choose from more than 150 remiums national and int,ernational brands.

Rakshitas is aimed at everyone in the family with an interest in modern basics, fashion, quality and affo,rdable pricing. Customers should always be able to find clothes and accessories ,at Rakshitas for every occasion. The collections are extensive and new arrivals, being launched week after week in each of the 4 floors spread across 20,000 s,q. ft. for Men, Women, Kids and Teen’s casual wear, formal wear, denim wea,r, ethnic and Kancheevaram silks etc. The range and collections are supplemen,ted by matching costume jewellery, premium international watches, perfumes, ,lingerie’s.

Mission

Our mission is to achieve excelle,nce in the products and services we offer, in the methods we employ and in the res,ult we produce.

Products

Menswear: menswear,r means clothing for men. Rakshitas provide various brands for menswear which ,includes formal shirts, casual shirts, trousers, jeans etc. of several variety of int,ernational as well as national brands, for example: -levis, pepe jeans, killer, lee, w,rangler etc.

Women’s wear: Women’s wear means ,clothing for women. Rakshitas provides the best options for women’s apparel rang,ing from skirts to ethnic, casuals as well as formals.

Kids wear: Kids wear are meant only for kids or children ranging below age of 12 years. Rakshitas provides awesome collection for kids which include children formal wear, kurtas, shirt,s etc.

Party wear: Party wear dresses are meant for wearing in parties, functions, special occasions etc. Rakshitas provides variety ranges of party wear which includes lehngas, wedding dresses, traditional indian dress etc.

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Control and organisational behaviour (pengendalian dan perilaku organisasi) write essay help

PENGENDALIAN DAN PERILAKU ORGANISASI

PERILAKU ORGANISASI

Untuk membuat dasar yang nantinya dapat digunakan manajemen dalam menyusun system pengendalian manajemen, maka kita perlu mengetahui lebih dalam mengenai perilaku organisasi. Berikut ini adalah beberapa penjelasan mengenai teori akuntansi sebagai bentuk pemahaman terhadap organisasi.

Definisi Organisasi

Secara umum, organisasi diartikan sebagai sekumpulan orang yang melakukan kerjasama demi mencapai tujuan ‘ tujuan yang telah ditentukan bersama. Organisasi tercipta ketika orang ‘ orang bergabung dan melakukan sesuatu untuk berbagai tujuan dan organisasi dapat mencakup segala aspek dalam kehidupan. Organisasi dapat bersifat formal dan informal. Pekerjaan di dalam suatu organisasi dapat dibagi ‘ bagi dan dikoordinasi sesuai dengan kebutuhan dan keahlian tiap ‘tiap anggota organisasinya untuk mencapai tujuan organisasi tersebut. Suatu organisasi haruslah going concern, dalam arti organisasi tersebut diasumsikan akan hidup selamanya.

Teori Perilaku Organisasi (Theory of Organization Behaviour)

Ada beberapa teori yang menjelaskan mengenai mengapa dan bagaimana orang ‘ orang berperilaku dalam organisasi. Berikut ada dua penjelasan mengenai teori tersebut :

1. Teori jenjang kebutuhan

Teori ini menjelaskan bahwa setiap manusia memiliki kebutuhan yang banyak dan harus dipenuhi dan kebutuhan serta keinginan tersebut tersusun secara rapih, sehingga apabila ada satu kebutuhan terpenuhi maka setelah itu ia akan berusaha memenuhi kebutuhannnya yang lebih tinggi. Dalam teori ini tersirat bahwa system pengendalian manajemen juga didasarkan pada kebutuhan manusia yang terkoordinasi dan dilakukan sesuai dengan tujuan organisasi.

2. Teori motivasi pencapaian

Teori ini lebih mengacu pada perilaku atasan atau manajer dalam perannya saat berorganisasi. Untuk mencapai keberhasilan dan mendapat sebuah kekuasaan, maka manajer tersebut juga perlu memiliki keinginan yang kuat agar dapat menghasilkan prestasi dalam organisasi.

TEORI ORGANISASI

Pengetahuan yang dalam mengenai organisasi sangatlah diperlukan oleh para pelaku organisasi dalam pelaksanaan system pengendalian manajemen organisasi tersebut. Para pelaku organisasi harus benar ‘ benar mengetahui semua poin dalam organisasi termasuk sejarah organisasi, tujuan organisasi, bagaimana perilaku para pelakunya hingga reaksi organisasi tersebut terhadap lingkungan.

Tak berbeda dengan teori perilaku akuntansi, dalam teori organisasi juga terdapat banyak teori yang membahas mengenai organisasi. Dan disini akan dibahas mengenai dua teori juga tentang organisasi, yaitu :

1. Teori Organisasi yang Berorientasi ke Dalam

Banyak organisasi dianggap indepen dan tidak terlalu memperhatikan lingkungan luar oleh beberapa teori. Teori organisasi yang berorientasi ke dalam ini banyak dijadikan dasar oleh sebagian besar system pengendalian manajemen dalam suatu organisasi hal tersebut didasarkan karena dalam teori ini mencakup tanggung jawab dalam pengambilan keputusan yang berlaku menurut proyek ‘ proyek, program ‘ program serta komponen ‘ komponen fungsionalnya.

2. Teori Organisasi yang Berorientasi ke Luar

Teori ini adalah teori kebalikan dari teori sebelumnya yaitu teori organisasi yang berorientasi ke dalam. Teori ini beranggapan bahwa suatu organisasi selalu berhubungan dengan lingkungan di sekitarnya. Ada dua jenis organisasi yang menganut teori organisasi yang berorientasi keluar ini, yaitu :

– Organisasi system umum terbuka

– Organisasi system manajemen

TIPE ORGANISASI

Ada tiga jenis atau tipe organisasi, yaitu :

1. Organisasi Fungsional

Dalam tipe organisasi ini, penekanan lebih ditujukan kepada manajer yang sangat harus bertanggung jawab terhadap suatu fungsi tertentu, seperti fungsi produksi, fungsi pemasaran dan fungsi lainnya yang diterapkan dalam organisasi tersebut. Fungsi ‘ fungsi tersebut dapat dihimpun oleh fungsi yang lebih tinggi dalam organisasi itu juga. Organisasi ini berpotensi membuat efisiensi perusahaan yang lebih baik karena menggunakan masukan ‘ masukan dari manajerial yang lebih tinggi.

2. Organisasi Divisi

Dalam organisasi ini, semua manajer harus bertanggung jawab terhadap hamper keseluruhan fungsi dalam proses produksi serta distribusi lini pada organisasi tersebut. Orientasi organisasi divisi lebih terbuka yang berarti lebih menekankan bahwa para manajer harus peka terhadap pengaruh ‘ pengaruh yang dating dari luar yang mungkin dapat mempengaruhi kinerja organisasi.

3. Organisasi Matriks

Ada dua struktur organisasi dalam organisasi matriks, yaitu ditata berdasarkan fungsi dan ditata berdasarkan program. Pada organisasi matriks, para manajer bertanggung jawab penuh atas profitabilitas dari lini produk organisasi tersebut dimana proses produksi dilakukan oleh unit ‘ unit organisasi fungsional.

Teori Kemungkinan (Contingency Theory)

Untuk mengendalikan suatu manajemen menggunakan tiga macam pendekatan, antara lain :

1. Pendekatan tradisional

Pendekatan ini menekankan pada perencanaan, pendekatan dan pengendalian.

2. Pendekatan system

Pendekatan ini menekankan padapenggunaan sumber daya manusia sebagai pertimbangan dalam pengambilan keputusan.

3. Pendekatan perilaku

Pendekatan ini menekankan pada pengendalian manusia termasuk di dalamnya motivasi dan prediksi.

PERILAKU MANAJEMEN

Organisasi dan sistemnya yang rumit akan mempengaruhi perilaku manusia menjadi rumit pula.

Konsep Fundamental

Agar suatu organisasi ‘terkendali’ maka para anggota organisasi harus mengetahui dengan baik apa sebenarnya yang diinginkan oleh manajemen. Untuk merealisasikan hal tersebut, dapat menggunakan banyak informasi yang telah disediakan oleh manajemen organisasi seperti anggaran hingga kebijakan organisasi. Tujuan organisasi dibuat oleh para manajer senior dan dilaksanakan oleh manajer operasional untuk selanjutnya para manajer senior menerapkan system pengendalian manajemen untuk mengontrol organisasi tersebut.

Persepsi Tujuan

Para manajer operasional harus benar ‘ benar mengetahui apa tujuan organisasi. Para manajer operasional tersebut dapat secara mudah mendapatkan informasi ‘ informasi yang mereka butuhkan dari berbagai sumber baik dari dokumen maupun percakapan informal saja. System pengendalian manajemen yang efektif dapat menguatkan kepastian suatu perusahaan.

Organisasi Informal

Adanya organisasi informal di dalam organisasi formal sering menyebabkan adanya salah persepsi mengenai tindakan yang diharapkan. Hubungan pada organisasi informal tidak tercantum di dalam bagan organisasi, padahal hal tersebut cukup penting untuk pemahaman system pengendalian organisasi tersebut.

Motivasi

Reaksi pada pelaku organisasi terutama manajemen terhadap organisasi dapat berbeda tergantung pada motivasinya. Motivasi dapat bermacam ‘ macam, misalnya kenaikan gaji, promosi, pujian dan lain ‘ lain. Motivasi timbul dari dalam pribadi masing ‘ masing, tetapi motivasi dapat dipengaruhi oleh rangsangan dari lingkungan sekitarnya.

Keselarasan Tujuan (Goal Congruence)

Setiap manusia memiliki tujuan pribadi, begitu juga dengan organisasi yang juga memiliki tujuan bersama. Salah satu tugas penting system pengendalian adalah menyelaraskan kedua tujuan tersebut serta mencapainya demi mendapatkan kepuasan bersama. Semakin kuat hubungan antara tujuan pribadi dan tujuan organisasi, maka ssistem pengendalian organisasi tersebut akan semakin kuat juga.

Kerjasama dan Konflik

Suatu organisasi tidak akan berjalan dengan baik apabila para anggotanya tidak bekerjasama dengan baik secara terkoordinasi, untuk itu di dalam organisasi sangat dibutuhkan kerjasama yang terkoordinir dan selaras. Selain itu, organisasi juga harus menjaga koordinasi dan keselarasan tersebut agar tidak terjadi konflik yang dapat mengganggu kinerja organisasi. Konflik tersebut dapat terjadi karena berbagai alasan, salah satunya adalah dengan adanya persaingan didalam organisasi tersebut.

Iklim Organisasi (Organizational Climate)

Secara singkat, iklim organisasi dapat diartikan sebagai hasil kombinasi dari struktur formal dan struktur informal pada suatu organisasi. Dan menurut pemahaman saya iklim organisasi merupakan suasana di dalam organisasi dimana tiap pelaku organisasi di dalam organisasi saling membantu, saling menilai, dan memahami antara satu dengan yang lain. Iklim organisasi ikut mengambil bagian penting dalam organisasi. Keduanya saling mempengaruhi satu sama lain.

Tipe Pengendalian

Pelaku pengendalian Sumber arah pengendalian Macam ‘ macam Pengendalian

Ukuran prestasi dan tingkah laku Isyarat untuk tindak koreksi Imbalan untuk prestasi Hukuman untuk kegagalan

Organisasi formal Rencana organisasi, strategi, tanggapan atas persaingan Anggaran, biaya standar, target penjualan penyimpangan Penghargaan manajemen, insentif uang, promosi Minta penjelasan

Kelompok informal Keterikatan bersama cita’cita kelompok Norma-norma kelompok penyimpangan Pengakuan rekan, keanggotaan, kepemimpinan Ejekan, pengasingan, permusuhan

Perorangan Tujuan pribadi, aspirasi Harapan pribadi, target antara Dugaan akan kegagalan di masa yang akan dating, target tak tercapai Kepuasan karena ‘terkendali’ kegembiraan Merasa gagal

Sumber : Disarikan dari Gene W. Dalton dan Paul R. Lawrence, Motivation and Control in Organizations (Homewood, III. : Richard D. Irwin, 1971). Hak Cipta 1971 oleh Richard D. Irwin Inc.

Variasi dalam Pengendalian

Hakekat system pengendalian manajemen dibedakan menurut sifat pekerjaan, macam organisasi, lingkungan daan peran manajer. Berikut adalah tiga dimensi yang perlu diperhatikan dalam penggunaan dan pengembangan system pengendalian manajemen :

1. Besar keleluasaan manajemen

2. Besar interdependensi

3. Rentang waktu pelaksanaan

FUNGSI KONTROLER

Kontroler dapat diartikan sebagai petinggi atau pejabat yang bertanggung jawab atas apa yang telah direncanakan oleh organisasi dan bagaimana pengoperasiannya. Tanggung jawab para kontroler berbeda ‘ beda di tiap organisasi bahkan di tiap divisinya. Tanggung jawab kontroler didasarkan pada posisinya masing ‘ masing. Tanggung jawab tersebut dilaksanakan secara langsung. Selain tanggung jawab dalam perencanaan dan pengoperasian tersebut, berikut ini adalah fungsi lain dari kontroler :

a. Menyiapkan laporan kepada pihak pemerintah serta pihak ‘ pihak luar lainnya.

b. Mempersiapkan pengembalian pajak.

c. Mempersiapkan dan melakukan analisa terhadap laporan prestasi keuangan.

d. Membantu para manajer dengan cara melakukan analisa sertab menafsirkan laporan ‘ laporan tersebut.

e. Menggunakan prosedur pemeriksaan intern dan pengendalian akuntansi, memastikan validitas informasi, menetapkan usaha perlindungan yangcukup terhadap berbagai penyimpangan serta melakukan pemeriksaan operasional.

f. Melakukan pengembangan kepada orang ‘ orang yang ia pimpin serta berperan langsung dalam penambahan pengetahuan mengenai fungsi kontroler

g. Mengadakan manajemen kas, asuransi serta kegiatan ‘ kegiatan lainnya demi pengamanan kekayaan perusahaan.

Hubungan dengan Organisasi Lini

Kontroler juga memiliki hak untuk membuat kebijakan ‘ kebijakan dalam organisasi. Namun keputusan ‘ keputusan tersebut merupakan realisasi pelaksanaan kebijakan ‘ kebijakan yang telah dibuat oleh manajer lini. Dengan kata lain, terdapat keselarasan antara kedua belah pihak. Hal tersebut tentunya sangat baik untuk menjaga kelancaran jalannya organisasi tersebut.

Kontroler Divisi

Kebanyakan perusahaan atau organisasi membagi organisasinya tersebut menjadi beberapa divisi yang dikepalai oleh seorang manajer. Manajer divisi tentu juga memiliki kontroler divisi. Dalam hal ini, kontroler divisi harus patuh kepada manajer divisi dan juga kontroler perusahaan yang terkadang beda kepentingannya. Penilaian prestasi terhadap kontroler divisi dapat dilakukan dengan menilai beberapa poin, antara lain :

– Laporan akuntansi dan keuangan

– Pengetahuan mengenai operasi divisi

– Sasaran dan pelaksanaan kepatuhan terhadap kebijakan

– Kontribusi manajemen

– Pengetahuan terhadap akuntansi

– Kejujuran dan profesionalisme

– Kemauan bekerjasama

– Organisasi dan staf

– Inisiatif dan semangat

HUBUNGAN LINI-STAF

Seorang manajer divisi dapat dikatakan tidak memiliki staf maupun asisten pribadi. Manajer tersebut mendapatkan bantuan dari :

1. Tenaga yang ditugaskan untuk membantunya dari staf umum, insinyur serta petugas pembelian

2. Staf pusat yang dapat dimintai bantuan kapan saja sebanyak mungkin.

HUBUNGAN MANAJER DIVISI ‘ KONTROLER

Untuk mencapai kesuksesan organisasi dalam hubungannya dengan manajer divisi, maka organisasi perlu membina kerjasama yang baik dan solid di tiap ‘ tiap manajemen. Berikut merupakan beberapa factor yang dapat mempengaruhi hubungan baik adalah :

1. System akuntansi yang seragam dan terpusat

2. Sasaran ‘ saasaran keuangan yang telah ditetapkan sebelumnya untuk tiap ‘ tiap divisi.

(Pertumbuhan penjualan serta besar laba penjualan)

3. Pembagian laba antara kontroler dan manajer

SISTEM AKUNTANSI

Selain memiliki tanggung jawab dalam perencanaan dan pengoperasian organisasi, divisi kontroler juga memiliki kewenangan atas system akuntansi yang akan digunakan oleh organisasi tersebut termasuk di dalamnya menetapkan cara dan jenis pos ‘ pos yang harus mereka awasi. Sistem akuntansi dijadikan dasar dalam penyusunan laporan keuangan beserta analisisnya.

SASARAN ‘ SASARAN DIVISI

Seperti yang telah disebutkan pada bagian sebelumnya, perusahaan atau organisasi memiliki sasaran keuangan, yaitu pertumbuhan penjualan dan tingkat laba. Tingkat laba dalam organisasi atau perusahaan ditetapkan sebaga persentase penjualan. Berikut ini adalah beberapa factor penentu target laba penjualan :

1. Kemungkinan pematenan produk

2. Besar laba atas investasi yang diinginkan

3. Besar laba industry bersangkutan

4. Besar laba investasi bersangkutan

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Business notes: Creative problem solving a level english language essay help

1 Unit 1 – Creative problem solving

1.1 Introduction

A business leader is expected to identify problems, implement solutions and find business opportunities. To do so, they must learn to plan, analyse situations, identify and solve problems (or potential problems), make decisions, and set realistic and attainable goals for the business/unit. These are the fundamental thinking/creative requirements for leadership, and these set direction to a successful future. Without this critical competence, you will have to rely on others to do your thinking for you, or you will simply have to learn to nurture your creative thinking skills which will help you on your journey towards successful business.

Creative thinking forms part of this continuous problem solving process, and is the fundamental basis for facilitating in the development of solutions, new initiatives, products or services. In an entrepreneurial context, the end result of this process should be directly linked to a feasible opportunity in the market environment.

Quote – What lies behind us and what lies before us, are tiny matters, compared to what lies within us. – William Morrow

The creative problem solving process consists of the following four steps:

‘ Problem analysis

‘ Solution analysis

‘ Decision analysis

‘ Solution implementation

1.2 The process

The creative problem solving process consists of an important core process, namely the idea generation process see figure 1. This is an important step, especially if you need to come up with creative ideas for products, services, and processes, to solve a consumer problem. The idea generation process consists of the following four steps:

‘ Step 1 – Generating ideas

‘ Step 2 – Developing ideas into a concept

‘ Step 3 – Converting a concept into a tangible or intangible product

‘ Step 4 – Finally protecting the tangible or intangible product

Figure 1 – The process of creative thinking (idea generation)

Initially you need to understand the problem and find the root cause of the problem. Many techniques are available to find the causes of problems, you can use the 5 Why technique in this case, if you are familiar with it. The more advanced courses will describe how to use the major problem identification techniques, but this course will focus on the idea generation process.

1.3 Where to start

In the entrepreneurial phase, the best way to start the idea generation process is when you are required to come up with a new product or service, to identify a potential consumer problem. Initially, focus on identifying problems in the area of your expertise (your knowledge base).

If you have no knowledge of the problem, the product development stage could be a challenge for you.

You will learn in the next section that not all problems are opportunities, and entrepreneurs should be careful as to how they approach this stage, when generating ideas in trying to identify a new product or service.

1.4 Problem versus opportunity

In most cases, the idea-generation phase in the creative problem solving process is neglected. Individuals normally identify a problem or an opportunity (which may seem like an opportunity, but is actually just an idea), and then develop a new product in line with the new assumed idea or opportunity. It is therefore important to distinguish between an idea and an opportunity. Resources may be wasted if a mere idea is incorrectly perceived as an opportunity.

Any opportunity is initially problem based (e.g. a coffee shop in a destination where there is a lack thereof, this creates several problem situations and potentially feasible opportunities for the entrepreneur). The creative thinking (idea generation process) involved, is the means to solving these problems, and bring forth solutions to the market problems, which create further opportunities.

1.4.1 Difference between problem and opportunity

There is, however, a critical difference between a problem and opportunity. Consider the following:

‘ Is it an idea or an opportunity to develop a high speed train between two major cities which are not far from each other? Some may say it is a great idea, but when you need to pay R200 a day to make use of it, it is simply not an opportunity. Only a few people would make use of the service, resulting in a negative impact on the market.

‘ If it is possible to transport people between the two cities for a lower cost, say R10, it would possibly be a more feasible opportunity.

Here is a good example of an opportunity – Around the turn of the twentieth century, a shoe manufacturer sent a representative to Africa, to open up a market in the undeveloped area in that continent. After exploring the culture for a month, the rep sent a telegram to the home office shouting,

‘Disaster! Disaster! These people do not wear shoes. Bring me home immediately!’

A short time later, another shoe company sent their agent to Africa for the same purpose. A month later his home office also received a telegram:

‘Opportunity! Opportunity! These people do not wear shoes! Triple production immediately!’

Quote – Every situation contains the potential for disastrous problems or unprecedented success. The event is what we perceive it to be. Unknown

Now the question arises: How do I distinguish between an idea and an opportunity? Looking at above examples, every problem is not an opportunity, and it really depends at how you are looking at the problem. If you see a viable opportunity in a problem then you are looking at the problem with a different perception than most people (the glass is half full or half empty). From a business perspective all opportunities are not necessarily a viable opportunity, the market determines the available opportunities. Without the knowledge to interpret the market conditions, you could miss it totally in terms of your opportunity analysis.

Table 1 shows the different industries in South Africa, the level of entrepreneurial activity, and how the same opportunity differs in each of these market areas.

1.4.2 The global entrepreneurship monitor

The Global Entrepreneurship Monitor ‘ specifically identified the entrepreneurial activity in the various industries of South Africa. It can be generalized to state that an industry with a high level of entrepreneurial activity, gives away more business opportunities (e.g. manufacturing, retail, hotel, restaurant and business services), while one with a lower level will indicate far less opportunities (e.g. agriculture, forestry, hunting, fishing, finance, insurance, real estate and health, education and social services).

If we analyse just one ‘high-opportunity’ industry, for instance manufacturing, it may be an opportunity today to manufacture a final product, and export it to an international market. A ‘low-opportunity’ industry, for instance insurance (especially in the market entry phase), may be negative as having an extremely high crime rate and insurance companies have to pay out claims at an alarming rate. It is also evident that low-opportunity industries may create feasible opportunities.

An entrepreneur should therefore be wary of following a fad, (latest trend) and exploiting assumed opportunities in a ‘popular’ industry.

Percentage of Entrepreneurs

ISIC Category Start-ups New Firms Total

Agriculture, forestry, hunting, fishing 1,3 2,6 1,6

Mining, construction 9,7 5,0 4,1

Manufacturing 14,3 19,1 13,8

Transport, communications, utilities 9,8 0,7 8,0

Wholesale, motor vehicle sales, repairs 6,0 6,5 6,3

Retail, hotel, restaurant 40,8 47,7 43,5

Finance, insurance, real estate 0,3 5,2 1,4

Business services 10,1 7,9 9,4

Health, education, social services 2,6 0,7 2,3

Consumer services 11,0 3,5 9,7

Source: Driver. Wood, Segal & Herrington, 2001

Table 1 – The percentage of entrepreneurs in the different industries in South-Africa

1.4.3 What is an opportunity?

What exactly is an opportunity and how does an entrepreneur exploit a feasible opportunity? According to Hesrich & Peters (2002), an opportunity is the process whereby the entrepreneur assesses whether a certain product, service or process, will yield the necessary earnings based on the resource inputs that are required to manufacture and market it.

The nature of opportunities needs to be assessed – thus, what leads to the existence of an opportunity? The following factors may result in an opportunity:

‘ General and specific problems faced by consumers

‘ Market shifts

‘ Government regulations

‘ Competition

There are two equally important criteria in the assessment of an opportunity. Firstly, the size of the market – will the number of customers reward the input and energy required, to create and deliver the product?

Secondly, the length in terms of the frame of the opportunity (window of opportunity). For example, is the demand for this product only a short fashionable phenomenon or is it based on sustainable business, or how long will it take before someone else (a competitor), to grab the opportunity?

These two aspects should also link directly to the personal skills and competence of the entrepreneur. For example, entrepreneurs with no skills or interest in information technology will not necessarily achieve their personal goals. They should rather venture into an opportunity which suits their experience and personality.

1.4.4 Transform opportunity into a business

Table 2 shows how the development of a business plan links to the identification and evaluation of opportunities, the determination of the resources required and the eventual management of the enterprise. All of these factors play a significant role in the correct assessment of the business opportunity.

This means that the business plan must explain in sufficient detail how the business will exploit the situation, to transform the opportunity, into solving a problem for the consumer, which generates extraordinary profits for the people involved.

Identify and evaluate the opportunity Develop the business plan Determine the resources needed Manage the enterprise

Creation and length of opportunity

Real and perceived value of opportunity

Risk and returns of opportunity

Opportunity versus skills and goals

Competitive situation Title page

Table of contents

Executive summary

Description of business

Description of industry

Marketing plan

Financial plan

Production plan

Organisational plan

Operational plan

Summary

Appendices Existing resources of the entrepreneur

Resource gap and available supplies

Access to needed resources Management style

Key variables for success

Identification of problems and potential problems

Implementation of control systems

Source: Hisrich, R.D. & Peters, M.P. 2002: 40. Entrepreneurship. Boston: Irwin/McGraw-Hill.

Table 2 – Link between Opportunity and business plan

1.5 Instruction

Exit and resume to your current page.

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The importance of employee engagement in an organization compare and contrast essay help

1.4 Literature Review

Mark Kilsby and Stephen Beyer (1996) ‘ Engagement and Interaction : A comparison between supported employment and acts’. This research study was conducted with the help of interaction and commitment patterns of 13 supported employees and 38 regular adult training center attainders of the organization. Direct observation was used as method of data collection, within the 13 employment sites and a representative sample of ATC organized activities. Because of the higher level of task specific dialogue between individuals and the service of the organization it is found that there is more of social interaction in ACT. Interaction of employees with public within office hours was the cause for this as per the study conducted.

Douglas R. May, Richard L, Gilson and Lynn M . Harter (2004) ‘The Psychological Conditions Of Meaningfulness ,Safety And Availability And The Engagement Of The Human Spirit At Work’. This shows the study about a U.S western company which explored the determinants and mediated the effects of tree psychological conditions they are meaningful, safe and available. The above studies shoes that all the three factors (meaningfulness, safety and availability) have a positive relation with the engagement of an employee in the organization. In other words they are completely associated with the psychological safety where as loyalty to co worker norms and self- consciousness are negatively related.

Despoina Xanthopaolou, Arnold B, Bakker, Evangelia Demerouti and Wilmar B.Schaufeli (2009) ‘Work Engagement And Financial Returns : A Diary Study On The Role Of The Job And Personal Resources’. The above study shows that how daily fluctuations in job can affect the level of personal resource , financial returns and work engagement. Different level of analysis revealed that day level job resources had an effect on work engagement through the day level personal resources. When there was a control for the general level of personal resources and organizational engagement Day level work engagement showed a positive way towards day level training, which in turn showed the financial returns.

Dan-Shang Wang and Chia ‘Chun Hsieh (2013) ‘The Effect Of Authentic Leadership On Employee Trust And Employee Engagement’ they have examined the genuine leadership on employee engagement through employee trust. They have collected data from 386 employees from top 1000 manufacturing companies and top 500 service companies in Taiwan. Hierarchical multiple regression was used to test the hypothesis on the employees. Later on the results shows that the consistency between the supervisors , words and actions as well as their moral perceptions are optimistically related to employee engagement , when only supervisors are consist between the words and actions in positively related employment trust. The study shows how employee engagement had a positive trust on employee. Employee trust has a partial link between authentic leadership and employee engagement.

Benjamin J.C, Yuan and Michael B.H. Lin (2012) ‘Transforming Employee Engagement Into Long-Term Customer Relationships: Evidence From Information Technology Salespeople In Taiwan’. This article shows that when information sales people in Taiwan have perceived more transformational leadership and they were more expected to show increased development in work engagement. Over a period of time it was found that increased development in work engagement influenced the increased customer relationship. It showed how employee engagement is indirectly co related with customer relationship.

Xander M.Bezuijen, Karen Van Dam, Peter T . Van Den Berg and Henk Thierry (2010) ‘How Leaders Stimulate Employee Learning : A Leader ‘ Member Exchange Approach’. This study investigated how the three factors as such as leader member exchange, goal setting, and feedback are related to employee engagement in the learning activities. Here, two different mechanisms were proposed , first one a mediating mechanism telling that leader member exchange shows specific leader behavior. The second one is it as a moderating mechanism , holding that leader member exchange will strengthen the effect of leader behavior from 7 organizations a sample of 1112 employees was taken , to measure the leader member exchange approach. 233 of the direct leaders answered that they find difficulty in rating employee engagement in learning activities.

Maureen F.Dollard and Arnold B. Bakker (2010) ‘Psychosocial Safety Climate As A Precursor To Conducive Work Environment , Psychological Health Problems , And Employee Engagement’. This article shows the gap between work psychology and psychosocial working condition. Where we construct a psychosocial working condition PSC. It explains how PSC influences the senior management in psychological working conditions and in psychological health and engagement. They use the job demand and resources as a frame work and uses a multi level thinking into their explanation

James R.Jones (2009) ‘Comparative Effects On Race/Ethnicity And Employee Engagement On Withdrawal Behavior’. This study have added knowledge on the basis of effects on employee attachment. In addition to that it provides more evidence on looking at all types of employees as a single entity which can lead to false results.

Shane Crabb ( 2011) ‘The Use Of Coaching Principles To Foster Employee Engagement’. The above article focuses on the human condition that leads to the happiness of fulfillment and flourishing of employee engagement. Where positive psychology results in so many questions from traditional psychological approaches .Which have mean to focus on a different model of human functioning with healing people fail. In another way positive psychology takes additional holistic approach to human life. Seeing the positive and negative aspects of context when establishing what is right , working and good of people.

Roberta A . Neault and Deidre A .Pickerel (2011) ‘Career Engagement : Bridging Career Counseling And Employee engagement’ . this article is showing that employee counselors helps individuals in maximizing their career engagement at any career stage of an individual. When you facilitate career engagement it contributes to employee engagement which employee are looking for. They even encourages others to use the career engagement and employee engagement models as vehicles to combine the employers to interest in engagement counselors to create interest in supporting the development of employee an motivate them to work.

2.1 Title: A Cross Sectional Study Of Employee Engagement In Apollo Hospitals.

2.2 Objectives:

1. To determine the level of Employee Engagement in Apollo Hospitals.

2. To identify the factors of Employee Engagement.

3. To analyze and suggest strategies for improvement.

2.3 Research Methodology:

I had adopted descriptive research design for the purpose of this

Survey on employee engagement. The primary data was collected from the 100 employees conveniently selected from Apollo Hospitals Bangalore, through structured questionnaire.

2.4 Limitations:

1) The survey was carried out for a sample sized of 100 working staff only.

2) Findings and suggestion of this research are applicable only to Apollo Hospitals.

3) As an fact finding study advanced statistical tools or analysis are not used.

Table 1.1 Weighted Average on Opportunities for growth

X 1 2 3 4 5

I have adequate opportunities for professional growth in this organization. (X1) 10 20 32 19 19

I receive the training I need to do my job well.(X2) 2 52 22 16 08

My manager is actively interested in my professional development and advancement.(X3) 32 21 12 18 17

My manager encourages and supports my development (X4) 08 10 40 18 24

I am encouraged to learn from my mistakes (X5) 52 23 16 04 05

My work is challenging, stimulating, and rewarding(X6) 28 14 33 16 09

X1 ?? XI X2 ?? X2 X3 ?? X3 X4 ?? X4 X5 ?? X5 X6 ?? X6

10 50 2 10 32 160 08 40 52 260 28 140

20 80 52 208 21 84 10 40 23 92 14 56

32 96 22 66 12 36 40 120 16 48 33 99

19 38 16 32 18 36 18 36 04 08 16 32

19 19 08 08 17 17 24 24 05 05 09 09

TOTAL 283 TOTAL 324 TOTAL 333 TOTAL 260 TOTAL 413 TOTAL 336

Table 1.2 Calculation Of Weighted Average on Opportunities for growth

283/100 2.83 324/100 3.24 333/100 3.33 260/100 2.60 413/100 4.13 336/100 3.36

RANKED 6 RANKED 4 RANKED 3 RANKED 5 RANKED 1 RANKED 2

Table 1.3 Showing The Rank Of Each Component of Opportunities for growth

INFERENCE

The above table shows that the employees are encouraged to learn from their mistakes that is 4.15 out of 5.the work is stimulating rewarding and challenging is ranked 2nd.the manager is actively interested in employees professional growth is

ranked 3rd.the level of opportunity for professional growth shows the least ranking.

Table 1.4: Showing Adequate Opportunities/ Professional growth

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

10 20 32 19 19 100

Chart 1.1: Showing Adequate Opportunities/ Professional growth

Interpretation:

32% of the employees from the given population says that they have a neutral opportunity to grow where as 10 % stands in the outstanding category and 20% of them in good category. An equal no of employees disagree to the fact in the other hand that is 19% of the given population.

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

2 52 22 16 8 100

Table 1.5: Showing Training

Chart 1.2: Showing Training

Interpretation:

In the given sample 52% of the employees agrees to the fact that they receive good training in order to do their job efficiently and 2% strongly agrees. where 22 % is neutral to the situation given.16 % of them do not get proper training they required to do their jobs and 8 % strongly disagree to it. It is clear that the organization is giving a proper training to employees to make their work effective.

Table 1.6: Showing Professional Development And Advancement

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

32 21 12 18 17 100

Chart 1.3: Showing Professional Development And Advancement

Interpretation:

Most of the employees agree that their manager takes attention in their professional development steps. 32 % to 25 of the employees from the given sample have strongly agreed and agreed to it respectively. whereas 12 % is neutral to it . but 18% to 17% disagrees and says that they are not taken care in respective of their advancement in profession.

Table 1.7: Showing Encouragement And Support

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

8 10 40 18 24 100

Chart 1.4: Showing Encouragement And Support

Interpretation:

From the above graph its clear that 40% of the employees neither agree or disagree that management encourage them or support them. 8% to 10% agrees that they have been supported by the management . but 18 % to 24 % disagree to the fact that management supports them .

Table 1.8: Showing Challenges, Stimulation And Reward

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

52 23 16 4 5 100

Chart 1.5: Showing Challenges, Stimulation And Reward

Interpretation:

More than half , 52% of the employees states that they have a challenging stimulating and rewarding work. A very few of them disagree to it 4 % to 5% . and 23 % of them agrees t it there is a majority of people agreeing to it.

Table 1.9: Showing Encouragement

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

28 14 33 16 9 100

Chart 1.6: Showing Encouragement

Interpretation:

There is a 28% of people agreeing to it. And 16 % to 9 % disagreeing to the fact that they are not encouraged to learn from their mistakes .

Table 1.10: Showing Weighted Average on Work/Life Balance; Stress and Work Pace

X 1 2 3 4 5

My manager understands the benefits of maintaining a balance between work and personal life. (X1) 02 13 08 48 29

My job does not cause unreasonable amounts of stress in my life. (X2) 30 13 08 48 29

The amount of work I am asked to do is reasonable. (X3) 40 20 12 14 14

I am able to satisfy both my job and family/personal responsibilities. (X4) 27 12 08 09 44

X1 ?? X1 X2 ?? X2 X3 ?? X3 X4 ?? X4

02 10 30 150 40 200 27 135

13 52 13 52 20 80 12 48

08 24 08 24 12 48 08 24

48 96 48 96 14 28 09 18

29 29 29 29 14 14 44 44

TOTAL 211 TOTAL 351 TOTAL 370 TOTAL 269

Table 1.11: Showing Calculation Of Weighted Average on Work/Life Balance; Stress and Work Pace

Table 1.12: Showing The Rank Of Each Component of Work/Life Balance; Stress And Work Pace

211/100 2.11 351/100 3.51 370/100 3.7 269/100 2.69

RANKED 4 RANKED 1 RANKED 2 RANKED 3

INFERRENCE

By analysing the given data using weighted average method that the level of stress reduced in the employees is 3.51 out of 4 , and the amount of work the employee is asked to do is 3.7. the employee is able to balance between family and personal responsibility is 2.69 . the managers understanding in the benefits and maintaining balance between work and personal life should be taken care because it is got only 2.11 which have least rank

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

2 13 8 48 29 100

Table 1.13: Showing Work/Life Balance; Stress And Work Pace Balance Between Work And Personal Life

Chart 1.7: Showing Work/Life Balance; Stress And Work Pace Balance Between Work And Personal Life

Interpretation:

Only 2% of the employees says that there is a balance between work life and personal life. 13% of them agrees to it and 8% is neutral to it.but 48% of the sample disagrees and 29 % of them strongly disagrees to it.

Table 1.14: Showing Stress Level In Employees Life

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

30 13 8 48 29 100

Chart 1.8: Showing Stress Level In Employees Life

Interpretation:

30% of the employees strongly agrees that the job doesn’t cause much stress where 13% of them agrees and 8% is neutral to it. But 48%of them disagree nd 29% strongly disagrees and states that job causes stress in their life.

Table 1.15: Showing Amount Of Work Asked To Do

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

40 20 12 14 14 100

Chart 1.9: Showing Amount Of Work Asked To Do

Interpretation:

40% of them strongly agrees that they have sufficient amount of work and they do not feel any stress where 20 % of them agrees. 12% of the sample is neutral.14% of them disagrees they don’t have suffient amount of work or they are overloaded with the work given.

Table 1.16: Showing Satisfying Family / Personal Responsibilities

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

40 20 12 14 14 100

Chart 1.10: Showing Satisfying Family / Personal Responsibilities

Interpretation:

44% of them strongly disagree that they are not able to complete their job, family and personal responsibilities. 27 % to 12 % agrees to it and 8% is neutral to that. It shows that employees are not satisfied with the amount of work given to them.

Table 1.17: Showing Weighted Average on Personal Expression / Diversity

X 1 2 3 4 5

My ideas and opinions count at work. (X1) 03 18 19 32 28

I am comfortable sharing my opinions at work. (X2) 10 08 28 42 12

We work to attract, develop, and retain people with diverse backgrounds. (X3) 10 13 09 56 12

Senior management is genuinely interested in employee opinions and ideas. (X4) 24 23 36 07 10

People with different ideas are valued in this organization. (X5) 20 18 40 13 09

Table 1.18: Calculation Of Weighted Average on Personal Expression / Diversity

X1 ?? X1 X2 ?? X2 X3 ?? X3 X4 ?? X4 X5 ?? X5

3 15 10 50 10 50 24 120 20 100

18 72 08 32 13 52 23 92 18 72

19 57 28 84 09 27 36 108 40 120

32 64 42 84 56 112 07 14 13 26

28 26 12 12 12 12 10 10 09 09

TOTAL 234 TOTAL 262 TOTAL 253 TOTAL 344 TOTAL 327

234/100 2.34 262/100 2.62 253/100 2.53 344/100 3.44 327/100 3.27

RANKED 5 RANKED 3 RANKED 4 RANKED 1 RANKED 2

Table 1.19: Showing The Rank Of Each Component of Personal Expression / Diversity

INFERRENCE

By analysing the above table it shows that senior management is interested in personal opinions which shows the rank 1. And people with different ideas are valued in the organisation are considered 3.27 out of 5. Employees are free to share their ideas 2.62. the employees work in such a manner to attract and retain others 2.53 ,which has got the 4th rank. Ideas counted at work has got the least rank where they have to work on that part.

Table 1.20: Showing Idea And Opinion Count

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

3 18 19 32 28 100

Chart 1.11: : Showing Idea And Opinion Count

Interpretation:

Only 3% of the employees agree that the management listens to their ideas and opinions. 18% of them agree to it as well. 19 % is neutral to the situation. Whereas there is a huge no of the sample size that is32% to 28% who is disagreeing to it. Their opinions and ideas are not taken seriously by the management.

Table 1.21: Showing Level Comfort in Sharing Opinions

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

10 8 28 42 12 100

Chart 1.12 : Showing Level Comfort in Sharing Opinions

Interpretation:

The conducted shows that onl10% to 8% employees are comfortable in sharing their problems with the upper management. Rest of the sample that is 42% is disagreeing that they are not comfortable in sharing their ideas or problems.12% of them strongly disagrees.

Table 1.22: Showing The Work They Do Is To Attract , Develop And Retain

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

10 13 9 56 12 100

Chart 1.13: Showing The Work They Do Is To Attract , Develop And Retain

Interpretation:

56% of the employees disagrees that they don’t work to attract ,develop or retain customers. Where 10% to 13% agrees to the statement . a little sample size of 12% strongly disagrees to the statement .

Table 1.23: Showing Senior Management Interest In Employee Opinion And Ideas

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

24 23 26 7 10 100

Chart 1.14: Showing Senior Management Interest In Employee Opinion And Ideas

Interpretation

The management shows interest in taking employees ideas and opinions.24% of them agrees and 23% of the strongly agrees to the statement. A huge sample ,36% id neutral to the statement. But a little sample, 7% to 10% disagrees to the statement.

Table 1.24: Showing People With Different Ideas Are Valued

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

20 18 40 13 9 100

Chart 1.15: Showing People With Different Ideas Are Valued

Interpretation:

20% to 18% of the employees agree that people with different ideas are well accepted in the organization. 40% to the employees are neutral to the statement. 13 % to 9% of the sample disagrees to the statement on the other hand.

Table 1.25: Showing Weighted Average On Compensation

X 1 2 3 4 5

I am paid fairly for the work I do. (X1) 19 42 12 25 2

My salary is competitive with similar jobs I might find elsewhere.(X2) 32 12 28 23 5

My benefits are comparable to those offered by other organizations.(X3) 8 29 28 32 3

I understand my benefit plan. (X4) 42 15 19 9 15

I am satisfied with my benefit package. (X5) 58 12 11 6 13

Table 1.26: Calculation Of Weighted Average On Compensation

X1 vX1 X2 ?? X2 X3 ?? X3 X4 ?? X4 X5 ?? X5

19 95 32 160 08 40 42 210 58 290

42 168 12 48 29 116 15 60 12 48

12 36 28 84 28 84 19 57 11 33

25 50 23 46 32 64 09 18 06 12

02 02 05 05 03 03 15 15 13 13

TOTAL 351 TOTAL 343 TOTAL 307 TOTAL 360 TOTAL 396

Table 1.27: Showing The Rank Of Each Component Of Compensation

351/100 3.51 343/100 3.43 307/100 3.07 360/100 3.60 396/100 3.96

RANKED 3 RANKED 4 RANKED 5 RANKED 2 RANKED 1

INFERENCES

The above table shows that the employees are satisfied with the benefit package they are given 3.96 out of 5.the employees understand their plan is 3.60. the fair pay is ranked 3rd.the employees salary is competitive with others is ranked 4th. The salary is not comparable with salary with others which has been ranked the least, rank 5.

Table 1.28: showing Fair Pay

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

19 42 12 25 2 100

Chart 1.16: Showing Fair Pay

Interpretation:

19% to 42% of the Employees agree that they are paid fairly according to the amount of work they do. But 25% to 2% of the sample size disagrees to the statement. And 12% is neutral to it.

Table 1.29: Showing Salary Competitiveness

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

32 12 28 23 5 100

Chart 1.17: Showing Salary Competitiveness

Interpretation:

32% of the employees agrees that they get a competitive salary when compared to other organizations with same designation. 12% of them strongly agrees to it .28% of them are neutral to the statement. 23% to 5% is disagrees to the statement in the other hand.

Table 1.30: Showing Comparability Of Benefits

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

8 29 28 32 3 100

Chart 1.18: Showing Comparability Of Benefits

Interpretation:

There is balance, 29% of the employees agrees and 32 % of them strongly disagrees that they have a comparable benefits.28% of them are neutral in the other hand.

Table 1.31: Showing Understanding Of Benefit Plan

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

42 15 19 9 15 100

Chart 1.19: Showing Understanding Of Benefit Plan

Interpretation:

42% of the employees agrees that they understand their benefit plan. 15% strongly agrees ,where 19% is neutral.9% to 15% disagrees to the fact and says they don’t understand the benefit plans they are given.

Table 1.32: Showing Satisfaction With Benefit Package

STRONGLY AGREED AGREED NEUTRAL DISAGREE STRONGLY DISAGREE TOTAL

58 12 11 6 13 100

Chart 1.20: Showing Satisfaction With Benefit Package

Interpretation:

58% of them are satisfied with their benefit package. 12% strongly agrees. Whereas little sample of 6% to 13% disagrees to the statement. Or they are not happy with their benefit package.11% is neutral to it.

Summary of Findings

‘ Most of the employee’s ability state the opinion firmly and positively is better than acceptable standards.

‘ Majority of the employee’s ability in exercising the professional duties without assistance is better than acceptable standard.

‘ The Emotional Stamina of the majority of the employees is better than acceptable standard.

‘ Majority of the Employee’s Ability to work co-operatively and collaboratively to achieve common goal is better than acceptable.

‘ Majority of the employees Ability to effectively guide a group through an appropriate process to help to achieve their desired outcomes is better than acceptable standard.

‘ Majority of the employee’s ability to clarify and establish with a group roles and responsibilities, common goal and plan to achieve them and group behavioural is outstanding.

‘ Majority of the employees Ability to deal with multiple issues and details, alertness and learning capacity is better than acceptable standard.

‘ Majority of the employee’s ability to see and think beyond the obvious and formulate original solution is better than acceptable standards.

‘ Majority of the employee’s ability to present ideas, concept, plan and procedure clearly to the target group is better than acceptable standard.

‘ Concern for excellence of the majority of the employee’s is better than acceptable standard.

‘ Majority of the employee’s Aware of what is going on in the workplace and responds in a suitable manner to situations as they is better than acceptable.

‘ The understanding between the top level and employees are in good terms.

‘ Employees do understand their benefits and opportunities given by the organisation.

‘ The employees are paid fairly according to the work done.

‘ Freedom of sharing new ideas and opinions are welcomed in the organisation.

‘ The employees are able to make a balance between personnel and work life. which reduces the amount of stress in them.

‘ The organisation encourages the employee to learn from their mistakes.

‘ Recommendations

‘ In this organization employee engagement study must be regularly done in order to check the level of employee effectiveness.

‘ Since many of the employees are performing different jobs to what they were doing at the time of their joining they need training to perform the new work allotted them.

‘ Different sources of employee engagement tactics must be encouraged in employees.

‘ The top management should support the lower level employees since it is considered a major hurdle in effective employee engagement and the employees must also be made aware of importance of engagement at work system

‘ The employees should be then and there motivated for work.

‘ The understanding between management and employees should be increased.

‘ Level of stress in work should be reduced.

‘ Better benefit package should be given to the employees.

Conclusion

In the report we have discussed the importance of employee engagement in an organization and how it affects the efficiency of work and productivity. Employment counselors should help individuals to maximize their career engagement at any stage of their career. Basically employee engagement should be a buzz word for the employee engagement and a positive attitude held by the employees towards the organization. Employee engagement is gaining its importance and popularity in work places and its impact in many ways. It emphasis on the importance of employee engagement in a organization, an organization should thus give more importance for its employees than any other variable as they are the powerful contributors to a company’s competitiveness. Thus it shows that employee engagement should be a continues process for learning, improvement, measurement and action of an employee.

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The limitations of the Chit Acts mba essay help

1.1 BACKGROUND OF THE STUDY

The financial system assumes strategically a very important role in channelling the funds from surplus units to deficit units. The financial system here refers to the group of institutions, markets and instruments which helps in formation of capital and thus accelerates to the pace of economic development.

The base of this study stems from the fact that there exists a gap between gross capital formation and gross domestic savings in India. So, there exists the need to augment the growth rate of voluntary domestic savings. This goal can be realized by widening and strengthening the working of different financial intermediaries which will result in mobilizing savings from various income level categories. .It is in this context that the role of the Non-Banking Financial Intermediaries like Chit Finance should be appreciated in supplementing the functions of the Banking Institutions.

Chit funds are Chit funds are the Indian equivalent of the Rotating Savings and Credit Associations (ROSCA). ROSCAs are famous in many parts of the world and is seen as an instrument to ‘save and borrow’ simultaneously. ROSCAs basically started as a way to help in fulfilling the needs of the low-income households as it enables the people to convert their small savings into lump sums. The concept of chit funds originated more than 1000 years ago. Initially it was in the form of an informal association of traders and households within communities, wherein the members contributed some money in return for an accumulated sum at the end of the tenure. Participation in Chit funds was mainly for the purpose of purchasing some property or, in other words, for ‘consumption’ purposes. However, in recent times, there have been tremendous alterations in the constitution and functioning of Chit funds. A significant difference between Chit Funds and ROSCAs are that in most places ROSCAs are user-owned and organized informally, but chit funds have been formally institutionalized in India. (Chit Funds-An innovative access to finance for low income households, 2009)

1.1.1 WHAT DO WE MEAN BY CHIT FUNDS?

Chit fund is a savings-cum-borrowing instrument. The basic aim of this instrument is to pool small amount of savings by all the members which is then managed by a foreman. The foreman has the responsibility to act as a trustee-cum-supervisors for the process of collection and allotment of the pooled amount.

Chit funds represent a traditional form of saving-cum-credit institution evolved before the bank system was introduced in rural India. There are many who avail themselves of this avenue for saving for a reasonable return.

1.1 NEED AND RATIONALE OF THE STUDY

Despite the growth of a wide range of savings avenues and the widespread network of banks and other financial institutions, it has been found that Chit scheme still forms an important part in the asset portfolio of many households and firms in India and especially in South India including Karnataka. Also, the review of literature shows that there are only a few studies on Chit Finance. Therefore, the need to conduct the study stems from the requirement to understand Chit Funds in Bangalore.

1.2 NEED TO CONDUCT THE STUDY

The research titled ‘A Study on Chit Funds in Bangalore to understand the behaviour and financial needs of the chit fund members as well as to identify the important predictors of regular participation in chit funds’ The study estimates the net returns and interest rate on Chit funds. This study tries to point out the limitations of the Chit Acts and suggests feasible recommendations for improving the working of such institutions.

.3.2 STATEMENT OF THE PROBLEM

‘A Study on Chit Funds in Bangalore to understand the behaviour and financial needs of the chit fund members as well as to identify the important predictors of regular participation in chit funds’.

VARIABLES UNDER INVESTIGATION

1. Age

2. Occupation

3. Monthly income

4. Gender

5. Bank loan

6. Regular participation in chit fund

7. Membership in multiple chit schemes

8. Cause for participating in multiple schemes

9. Preferred avenue of saving

10. Preferred source of finance

11. Safety

12. Better service

13. Flexibility

14. Timely Payment

15. Low commission

16. Personal contact

17. Unregistered chit funds membership

18. Cause for participating in unregistered chit funds

19. Cause for not participating in unregistered chit fund

3.5 OBJECTIVES OF THE STUDY

3.5.1 OBJECTIVE(PRIMARY)

1. To understand the behaviour and financial needs of the chit fund members.

2. To identify the important predictors behind chit fund participation

3.5.2 OHER OBJECTIVES OF RESEARCH

1. To estimate interest rates in registered chit funds.

2. To compare the relative ratings of Chit subscribers towards registered and unregistered chit funds on

3. To estimate the return on Chit Funds.

3.6 HYPOTHESIS

There are two types of statistical hypotheses.

1. Null hypothesis

2. Alternative hypothesis.

Hypothesis 1:

H0: There is no significant relation between gender and cause for participation in chit fund.

H1: There is significant relation between gender and cause for participation in chit fund.

Hypothesis 2:

H0: There is no significant relation between occupation and cause for participation in chit fund.

H1: There is significant relation between occupation and cause for participation in chit fund.

Hypothesis 3:

H0: There is no significant relation between age and causes for participation in chit fund

H1: There is significant relation between age and cause for participation in chit fund

Hypothesis 4:

H0: There is no significant relation between monthly income and cause for participation in chit fund

H1: There is significant relation between monthly income and cause for participation in chit fund

Hypothesis 5:

H0: There is no significant relation between gender and causes for bidding in chit fund

H1: There is significant relation between gender and cause for bidding in chit fund

Hypothesis 6:

H0: There is no significant relation between occupation and cause for bidding in chit fund

H1: There is significant relation between occupation and cause for bidding in chit fund

Hypothesis 7:

H0: There is no significant relation between age and cause for bidding in chit fund

H1: There is significant relation between age and cause for bidding in chit fund

Hypothesis 8:

H0: There is no significant relation between monthly income and cause for bidding in chit fund

H1: There is significant relation between monthly income and cause for bidding in chit fund

Hypothesis 9:

H0: There is no significant relation between gender and cause for saving in chit fund

H1: There is significant relation between gender and cause for saving in chit fund

Hypothesis 10:

H0: There is no significant relation between occupation and cause for saving in chit fund.

H1: There is significant relation between occupation and cause for saving in chit fund.

Hypothesis 11:

H0: There is no significant relation between age and cause for saving in chit fund

H1: There is significant relation between age and cause for saving in chit fund

Hypothesis 12:

H0: There is no significant relation between having bank loan and membership in multiple chit schemes.

H1: There is significant relation between having bank loan and membership in multiple chit schemes.

Hypothesis 13:

H0: There is no significant relation between monthly income and participation in unregistered chit funds

H1: There is significant relation between monthly income and participation in unregistered chit funds

Hypothesis 14 :

H0: There is no significant relation between causes to prefer chit fund over bank and having bank loan.

H1: There is significant relation between causes to prefer chit fund over bank and having bank loan.

Hypothesis 15:

H0: Presence of safety, flexibility, timely payment, low commission, better service, personal contact, having a bank loan are no significant predictors of regular participation in chit fund.

H1: Presence of safety, flexibility, timely payment, low commission, better service, personal contact ,having a bank loan,are significant predictors of regular participation in chit fund.

.

3.8 SAMPLING METHOD

Members of four registered chit fund companies in Bangalore. The four registered chit fund companies were selected due to the large size of their subscriber base.

3.8.3 SIZE OF SAMPLE

150 respondents

3.9 MECHANISM OF STUDY

3.9.1 PRIMARY RESEARCH

Questions relating to behaviour and financial pattern will be found out through questionnares

3.9.2 SECONDARY RESEARCH

‘ Reports on chit fund industry

OVERVIEW OF INDIAN CHIT FUND INDUSTRY

4.1.1 NUMBER OF REGISTERED CHIT FUND COMPANIES:

According to the Ministry of Corporate Affairs, as on 31st December, 2013:

Volume of registered chit companies: 5412

Volume of chit companies in Karnataka: 703

Number of chit fund companies in Bangalore: 315

UNREGISTERED CHIT FUND INDUSTRY

Although unregistered chits are an informal source of finance but still they are a significant part of the chit fund industry. Though they are more easily accessible as compared to registered chit funds.

4.3 PURPOSE OF THE STUDY

The study titled ‘A Study on Chit Funds in Bangalore to understand the behaviour and financial needs of the chit fund members as well as to identify the important predictors of regular participation in chit funds’ attempt in The study estimates the net returns and interest rate on Chit funds. This study also examines the limitations of the Chit Acts and suggests suitable recommendations for improving the functioning of such institutions.

4.4 LIMITATION OF STUDY

‘ Unwillingness of the members to share their income and financial details made the task of data collection somewhat difficult.

‘ Collecting data became difficult since I don’t know the regional languages.

5.2 ANALYSIS OF DATA

The analysis is done on the primary data collected from 150 chit funds members in Bangalore

TESTING OF HYPOTHESES

5.4.1 Hypothesis 1:

H0: There is no significant relation between gender and cause for participation in chit fund.

H1: There is significant relation between gender and cause for participation in chit fund.

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 31.070a 16 .013

Likelihood Ratio 35.945 16 .003

Linear-by-Linear Association 8.809 1 .003

N of Valid Cases 150

a. 1 cells (10.0%) have expected count less than 5. The minimum expected count is .30.

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .455 .013

Cramer’s V .228 .013

N of Valid Cases 150

a. Not assuming the null hypothesis.

b. Using the asymptotic standard error assuming the null hypothesis.

INTERPRETATION:

The value of chi-square=31.070 was p=.013, less than 0.05.

We can see that the strength of association between the variables is moderate (Phi and Cramer’s V -0.455).

Therefore, the research hypothesis that differences in ’cause to participate in chit funds’ are related to differences in ‘age” is supported by this analysis. This means that different age groups of the chit fund members have different reasons of participating in chit funds. As can be seen from the table above that those who belong to ’36-45 years’ have saving as the predominant reason to participate whereas members of other age groups do not have any dominant reason to participate.

5.4.2 Hypothesis 2:

Hypothesis 2:

H0: There is no significant relation between occupation and cause for participation in chit fund.

H1: There is significant relation between occupation and cause for participation in chit fund.

Hypothesis 3:

. Hypothesis 3:

H0: There is no significant relation between age and causes for participation in chit fund

H1: There is significant relation between age and cause for participation in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 10.018a 4 .040

Likelihood Ratio 10.478 4 .033

Linear-by-Linear Association 6.876 1 .009

N of Valid Cases 150

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .258 .040

Cramer’s V .258 .040

N of Valid Cases 150

a. Not assuming the null hypothesis.

a. Using the asymptotic standard error assuming the null hypothesis.

INTERPRETATION:

The value of chi-square=10.018 was p=.040, less than 0.05.

.We can see that the strength of association between the variables is weak (0.258)

Therefore, the research hypothesis that differences in ’cause to participate in chit funds’ are related to differences in ‘gender” is supported by this analysis. This means that males and females have different reasons of participating in chit funds. As it can be seen that males participate in chit funds for business and personal consumption purposes apart from saving whereas women predominantly participate to save.

5.4

Hypothesis 4:

H0: There is no significant relation between monthly income and cause for participation in chit fund

H1: There is significant relation between monthly income and cause for participation in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 82.176a 12 .000

Likelihood Ratio 97.665 12 .000

Linear-by-Linear Association 15.696 1 .000

N of Valid Cases 150

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .740 .000

Cramer’s V .427 .000

N of Valid Cases 150

INTERPRETATION:

We can see that the strength of association between the variables is strong (0.740)

Therefore, the research hypothesis that differences in ‘reason to participate in chit funds’ are related to differences in ‘occupation” is supported by this analysis. It can be seen that the self-employed members mainly participate to avail for business reasons whereas salaried employee participate mainly for personal consumption purposes.

Hypothesis 5:

Hypothesis 5:

H0: There is no significant relation between gender and causes for bidding in chit fund

H1: There is significant relation between gender and cause for bidding in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 66.691a 20 .000

Likelihood Ratio 43.579 20 .002

Linear-by-Linear Association 4.804 1 .028

N of Valid Cases 150

a. 1 cell (10.0%) has expected count less than 5. The minimum expected count is .07.

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .667 .000

Cramer’s V .333 .000

N of Valid Cases 150

a. Not assuming the null hypothesis.

b. Using the asymptotic standard error assuming the null hypothesis.

INTERPRETATION:

The (chi-square=66.691) was p=.000, less than 0.05.

We can see that the strength of association between the variables is moderately strong (0.667)

Therefore, the research hypothesis that differences in ’cause to bid in chit funds’ are related to differences in ‘age” is supported by this analysis. It can be seen that the members of age group’36-45 years’ are more interested in bidding for business related purposes where members of other age groups bid mainly for emergency needs.

5.4.6 Hypothesis 6:

. Hypothesis 6:

H0: There is no significant relation between occupation and cause for bidding in chit fund

H1: There is significant relation between occupation and cause for bidding in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 7.167a 5 .209

Likelihood Ratio 7.885 5 .163

Linear-by-Linear Association 1.120 1 .290

N of Valid Cases 150

a. 5 cells (41.7%) have expected count less than 5. The minimum expected count is .81.

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .219 .209

Cramer’s V .219 .209

N of Valid Cases 150

a. Not assuming the null hypothesis.

b. Using the asymptotic standard error assuming the null hypothesis.

INTERPRETATION:

The probability of the chi-square test statistic (chi-square=7.167) was p=.209, more than the alpha level of significance of 0.05.

Therefore, the research hypothesis that differences in ‘reason to bid in chit funds’ are related to differences in ‘gender” is not supported by this analysis.

5.4.7 Hypothesis 7:

Hypothesis 7:

H0: There is no significant relation between age and cause for bidding in chit fund

H1: There is significant relation between age and cause for bidding in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 180.915a 15 .000

Likelihood Ratio 160.460 15 .000

Linear-by-Linear Association 28.379 1 .000

N of Valid Cases 150

a. 1 cell (10.0%) has expected count less than 5. The minimum expected count is .13.

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi 1.098 .000

Cramer’s V .634 .000

N of Valid Cases 150

INTERPRETATION:

The (chi-square=180.915) was p=.000, less than 0.05.

We can see that the strength of association between the variables is extremely strong (1.098)

Therefore, the research hypothesis that differences in’ are related to differences in ‘occupation” is supported by this analysis. It can be clearly seen that self-employed people bid in chit scheme mostly for business purposes, salaried people for emergency needs and housewives for household purposes.

5.4.8 Hypothesis 8:

Hypothesis 8:

H0: There is no significant relation between monthly income and cause for bidding in chit fund

H1: There is significant relation between monthly income and cause for bidding in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 123.331a 35 .000

Likelihood Ratio 106.298 35 .000

Linear-by-Linear Association 4.957 1 .026

N of Valid Cases 150

INTERPRETATION:

The probability of the chi-square test statistic (chi-square=123.331) was p=.000, less than the alpha level of significance of 0.05.

We can see that the strength of association between the variables is extremely strong (.907)

Therefore, the research hypothesis that differences in ‘reason to bid in chit funds’ are related to differences in ‘income” is supported by this analysis. It can be clearly seen that low income members bid mostly for consumption reasons whereas higher income members bid for business related and emergency purposes.

SUMMARY:

Reason to bid in chit fund has the strongest association with the occupation of the chit fund members as the probability of the chi-square test statistic (chi-square=180.915) was p=.000 and the strength of association between the variables is extremely strong (1.098).

5.4.

Hypothesis 9:

H0: There is no significant relation between gender and cause for saving in chit fund

H1: There is significant relation between gender and cause for saving in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 21.702a 16 .153

Likelihood Ratio 23.775 16 .095

Linear-by-Linear Association 2.397 1 .122

N of Valid Cases 150

INTERPRETATION:

The chi-square=123.331) was p=.153, more than 0.05. Therefore, the research hypothesis that differences in ’cause to save in chit funds’ are related to differences in ‘age” is not supported by this analysis.

5.4.10 Hypothesis 10:

H0: There is no significant relation between occupation and cause for saving in chit fund.

H1: There is significant relation between occupation and cause for saving in chit fund.

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 20.510a 4 .000

Likelihood Ratio 29.038 4 .000

Linear-by-Linear Association 7.062 1 .008

N of Valid Cases 150

a. 1 cell (10.0%) has expected count less than 5. The minimum expected count is .81.

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .370 .000

Cramer’s V .370 .000

N of Valid Cases 150

a. Not assuming the null hypothesis.

b. Using the asymptotic standard error assuming the null hypothesis.

INTERPRETATION:

The chi-square=20.510) was p=.000, less than 0.05.

We can see that the strength of association between the variables is weak (.370).Therefore, the research hypothesis that differences in ’cause to save in chit funds’ are related to differences in ‘gender” is supported by this analysis.

5.4.11 Hypothesis 11:

Hypothesis 11:

H0: There is no significant relation between age and cause for saving in chit fund

H1: There is significant relation between age and cause for saving in chit fund

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 67.261a 12 .000

Likelihood Ratio 60.380 12 .000

Linear-by-Linear Association 9.507 1 .002

N of Valid Cases 150

a. 1 cell (10.0%) has expected count less than 5. The minimum expected count is .13.

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .670 .000

Cramer’s V .387 .000

N of Valid Cases 150

INTERPRETATION:

The chi-square=67.261 was p=.000, less than 0.05.

We can see that the strength of association between the variables is moderately strong(.670).Therefore, the research hypothesis that differences in ‘reason to cause in chit funds’ are related to differences in ‘occupation” is supported by this analysis. Salaried people save their money in chit fund with no particular purpose. But self-employed people are equally interested in saving for house purchase as well as for general purpose.

SUMMARY:

chit fund is most closely associated with occupation of the chit fund members as it has the highest value of chi-square statistic and Phi coefficient.

5.4.12 Hypothesis 12:

Hypothesis 12:

H0: There is no significant relation between having bank loan and membership in multiple chit schemes.

H1: There is significant relation between having bank loan and membership in multiple chit schemes.

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 56.697a 3 .000

Likelihood Ratio 67.900 3 .000

Linear-by-Linear Association 36.400 1 .000

N of Valid Cases 150

INTERPRETATION:

The probability of the chi-square test statistic (chi-square=56.697) was p=.000, less than the alpha level of significance of 0.05.

We can see that the strength of association between the variables is strong (.615).

Therefore, the research hypothesis that differences in ‘membership in multiple chit schemes are related to differences in ‘having currently bank loan” is supported by this analysis. It is clearly evident that those members currently having bank loan have invested in only one chit scheme whereas those members who do not have availed bank loan have invested in more than one chit schemes.

5.4.13 Hypothesis 13:

Hypothesis 13:

H0: There is no significant relation between monthly income and participation in unregistered chit funds

H1: There is significant relation between monthly income and participation in unregistered chit funds

.

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 96.660a 7 .000

Likelihood Ratio 85.378 7 .000

Linear-by-Linear Association 59.577 1 .000

N of Valid Cases 150

a. 1 cell(10.0%) has expected count less than 5. The minimum expected count is 1.08.

INTERPRETATION:

The chi-square=96.660 was p=.000, less than 0.05.

We can see that the strength of association between the variables is extremely strong (.803).

Therefore, the research hypothesis that differences in ‘participation in unregistered chit funds’ are related to differences in ‘income” is supported by this analysis. It is clearly evident that mostly low- income members have participated in unregistered funds. This is because the registered funds have become expensive due to the increase in their operational cost as a result of stringent regulations.

5.2.14 Hypothesis 14 :

H0: There is no significant relation between causes to prefer chit fund over bank and having bank loan.

H1: There is significant relation between causes to prefer chit fund over bank and having bank loan

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 28.049a 5 .000

Likelihood Ratio 31.806 5 .000

Linear-by-Linear Association 2.967 1 .085

N of Valid Cases 150

a. 2 cells (15.0%) have expected count less than 5. The minimum expected count is 1.79.

Symmetric Measures

Value Approx. Sig.

Nominal by Nominal Phi .432 .000

Cramer’s V .432 .000

N of Valid Cases 150

INTERPRETATION:

The probability of the chi-square test statistic (chi-square=28.049) was p=.000, less than the alpha level of significance of 0.05.

We can see that the strength of association between the variables is moderate (.432).

Therefore, the research hypothesis that differences in ’cause to prefer chit fund over bank’ are related to differences in ‘having bank loan” is supported by this analysis. It is clearly evident that members who have bank loan have preferred chit fund over bank mainly due to better dividends. But those who do not have bank loan prefer chit fund over bank mainly due to better service in terms of more personalized service.)

5.2..15 Hypothesis 15: To identify significant predictors of regular participation in chit funds using Binary Logistic Regression

Hypothesis 15:

H0: Presence of safety, flexibility, timely payment, low commission, better service, personal contact, having a bank loan are no significant predictors of regular participation in chit fund.

H1: Presence of safety, flexibility, timely payment, low commission, better service, personal contact ,having a bank loan,are significant predictors of regular participation in chit fund.

Variables in the Equation

B S.E. Wald df Sig. Exp(B)

Step 0 Constant -1.046 .186 31.574 1 .000 .351

Model Summary

Step -2 Log likelihood Cox & Snell R Square Nagelkerke R Square

1 37.170a .533 .576

a. Estimation terminated at iteration number 6 because parameter estimates changed by less than .001.

Variables in the Equation

B S.E. Wald df Sig. Exp(B)

Step 1a bank_loan(1) 1.068 1.265 14.715 1 .000 11.720

reason_2 2.286 4 .683

reason_2(1) 1.336 1.077 1.540 1 .215 3.805

reason_2(2) .134 2.239 .004 1 .952 1.143

reason_2(3) -.559 1.896 .087 1 .768 .572

reason_2(4) .731 1.347 .294 1 .588 2.076

reason_3 4.874 5 .431

reason_3(1) 1.188 .924 1.652 1 .199 3.279

reason_3(2) 1.661 2.048 .658 1 .417 5.263

reason_3(3) -1.654 1.228 1.813 1 .178 .191

reason_3(4) .404 1.192 .115 1 .735 1.497

reason_3(5) -17.379 20.722 .000 1 .700 .000

reason_4 .355 4 .986

reason_4(1) -1.047 1.850 .320 1 .571 .351

reason_4(2) -.839 1.979 .180 1 .672 .432

reason_4(3) -.932 1.637 .324 1 .569 .394

reason_4(4) 3.519 4.199 .000 1 .600 3.746

reason_5 8.553 5 .128

reason_5(1) -.254 1.768 .021 1 .886 .776

reason_5(2) -19.245 9.890 .000 1 .999 .000

reason_5(3) 1.420 1.338 1.126 1 .289 4.136

reason_5(4) -.747 1.306 .327 1 .567 .474

reason_5(5) .561 1.342 .174 1 .676 1.752

B S.E. Wald df Sig. Exp(B)

Step 1a Safety -.075 .320 4.377 1 .011 0.928

Flexi -.178 .426 3.337 1 .021 0.837

commision -.185 .188 1.868 1 .026 0.831

payment -.267 .178 1.657 1 .097 0.766

service -.859 .412 1.348 1 .083 0.424

personal -1.122 .163 .996 1 .079 0.329

Constant 3.058 2.440 1.571 1 .010 21.291

a. Variable(s) entered on step 1: : bank_loan, reason_2, reason_3, reason_4, reason_5.imp1, imp2, imp3, imp4, imp5, imp6.

INTERPRETATION:

‘ -2 Log Likelihood statistic is 37.170. This statistic how poorly the model predicts the decisions — the smaller the statistic the better the model. Since, 37.170 is a relatively small number therefore, this model is able to predict the decisions in a better way.

‘ Here Cox & Snell R Square statistic indicates that 53.3% of the variation in the regular participation in chit funds is explained by the logistic model.

‘ In our case Nagelkerke R Square is 0.576, indicating a moderate relationship of 57.6 % between the predictors and the prediction.

‘ If it is less than .05 then, we will reject the null hypothesis and accept the alternative hypothesis.

‘ In this case, we can see that bank loan, safety, flexibility and low commission have contributed signi’cantly to the prediction of regular participation in chit funds but other variables are not significant predictors of regular participation in chit funds.

‘ Since only bank loan has p=.000, therefore we can say that bank loan is the most significant predictor

among other significant predictors. This is followed by safety (p=.011), flexibility (p=.021) and low commission (p=.026).

‘ Here, the EXP (B) bank loan is 11.727. Hence when bank loan is availed by one unit (one person) the odds ratio is 11 times as large and therefore people are 11 more times likely not to regularly participate in chit funds.

‘ Here, the EXP (B) with safety is .928. Hence when safety is increased by one percent the odds ratio is .928 times as large and therefore people are .928 more times likely to regularly participate in chit funds.

‘ Here, the EXP (B) flexibility is 837. Hence when flexibility is increased by one percent the odds ratio is .928 times as large and therefore people are .837 more times likely to regularly participate in chit funds.

‘ Here, the EXP (B) low commission is .831. Hence when flexibility is increased by one percent the odds ratio is .928 times as large and therefore people are .831 more times likely to regularly participate in chit funds.

SUMMARY

Bank loan is the most significant predictor of regular participation in chit funds. This is followed by safety, flexibility and low commission.

Instalment no No of months remaining Monthly subscription Prize amount PV of monthly subscription(PV of outlow at 10%) PV of Prize amount(PV of inflow at 10%) Net Present Value(PV of inflow – PV of outflow)

1 24 2000 50000 2000 50000 10444.9

2 23 1500 35000 1488.1 34723.1 -4832.0

3 22 1500 35000 1476.4 34448.4 -5106.7

4 21 1500 35000 1464.7 34175.9 -5379.2

5 20 1500 35000 1453.1 33905.5 -5649.6

6 19 1500 35000 1441.6 33637.3 -5917.8

7 18 1500 35000 1430.2 33371.2 -6183.9

8 17 1500 35000 1418.9 33107.2 -6447.9

9 16 1620 38000 1520.3 35660.6 -3894.5

10 15 1620 38000 1508.2 35378.5 -4176.6

11 14 1700 40000 1570.2 36945.9 -2609.2

12 13 1700 40000 1557.8 36653.6 -2901.5

13 12 1780 42000 1618.2 38181.8 -1373.3

14 11 1780 42000 1605.4 37879.8 -1675.3

15 10 1780 42000 1592.7 37580.1 -1975.0

16 9 1860 44000 1651.1 39058.2 -496.9

17 8 1860 44000 1638.0 38749.2 -805.9

18 7 1860 44000 1625.1 38442.6 -1112.5

19 6 1940 46000 1681.6 39872.1 317.0

20 5 1940 46000 1668.3 39556.6 1.5

21 4 1940 46000 1655.1 39243.7 -311.4

22 3 1940 46000 1642.0 38933.2 -621.8

23 2 1940 46000 1629.0 38625.2 -929.8

24 1 1940 46000 1616.1 38319.7 -1235.4

25 0 1940 46000 1603.3 38016.5 -1538.6

39555.1 934465.9 -54411.4

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Merit goods grad school essay help

Merit goods are goods which will be under-provided by the market, therefore they will be under-consumed. They are thought by the governments to be good for the populations and so the governments want them to be consumed to a great extent. They increase the private and social benefits and cause the social benefit be higher than the private one. The best examples of them, apart from all the public goods, can be the education, health care, sports facilities and the opera.

Although the majority of the merit goods is provided by the private sectors, not all the people can afford buying them, therefore they will be under-consumed. That is why the government is needed to destroy the market failure increasing the supply and consequently raising the consumption.

To explain the reasons for government to provide the merit goods, I need to apply some examples of them. The first one can be the education. It is significant for the governments to provide it so that the society would be well-educated. Governments determine the period of education required for people (the compulsory education) to maintain the proper level of education of the society. The governments find education an important aspect that should be available for everyone as it cause the whole country to have better both economic growth and economic development.

Considering another example such as health care, the situation is quite similar. The governments want to provide the population with it because they care about the high states of health of society in their country. To gain these, the countries need to have high quality of health care. Governments often offer people unpaid programs consisting of preventative medical examination which contribute to maintain the high number of healthy people. This is also connected with the problems of the labour market. The healthier people are, the more efficient their work is, the greater revenue firms have and countries are more developed because of taxations.

Other examples like sport facilities or the opera are meant for people to become physically and culturally developed but their availability is not as important as in the case of the previous examples. That is why they are not as much provided by the governments as the rest of the merit goods.

Although most of the merit goods provided by the governments are free, the fact is that they are paid through the taxes that the societies pay. The number of the merit goods of particular types that the governments provide or subsidize depends on the necessity of them. If they are provided, the societies’ benefits get higher and so is the public treasury of the countries.

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Research proposal: The effect of pregnancy on the adolescent pregnant teen & father essay help services

Abstract: The purpose for this research paper is to address the adolescent pregnant teen & father and the effects a pregnancy has on both of their lives during and after her pregnancy. How the teens need the support of the family, community, church, and the school system. I will also address the teen father mostly disregarded in any aspect of the teen’s pregnancy and how this affects him, and how both teens need support in our society. How we can address the social problem of teen pregnancy from all avenues.

‘Three issues that have an impact on the pregnant adolescent are discussed education, identity development, and maternal support’ (Turnage & Pharris, 2013). My research focuses on adolescent pregnant teen women 19 years old and younger. It will also reflect the problems of the teen pregnant adolescents journeying thru the process of becoming a teen mother, finishing high school, developing her own identity and the maternal support she gets from her mother during her transition from pregnant teen to motherhood.

‘Several issues that differently influence the pregnant teen is individually based on the female’s chronological age’ (Turnage & Pharris, 2013). ‘For the pregnant adolescent, her pregnancy supersedes high school graduation as the benchmark for her being viewed as an adult’ (Turnage & Pharris, 2013). ‘Failure to graduate high school is associated with poor social and educational outcomes for teen mothers and their children’ (Turnage & Pharris, 2013).

‘While the pregnant adolescent is defining who she is as a person she experiences a transition to the new identity of mother’ (Turnage & Pharris, 2013). ‘During her pregnancy the adolescent’s mother is seen as the primary source of support that contributes to a positive self-image and can assist her in the adapting to the role of parent’ (Turnage & Pharris, 2013).

My research paper will also show how important it is to support the teen during and after pregnancy. It addresses the need for the teen mothers to finish high school, and find her identity. How important it is to have the support system of her mother and family to achieve all of these things. Without these support systems, the pregnant adolescent could end up in poverty, no social skills, homeless and a host of other social problems for her and her baby.

Addressed and examined is teen motherhood and its long-term mental and physical health of the teen mother’ (Patel & Sen, 2012). They used a (PCS) health survey known as SF-12 NLSY79 a study that compared two major comparisons groups of which only teens who experienced teen pregnancy and girls who did not experience teen pregnancy. On average the survey for teen mothers was on average 50.89.

The study to access the health outcome of ‘two major comparison groups, which consisted of women who were only experienced teen pregnancy & women who were having unprotected sexual relation as a teen but did not become pregnant ‘ (Patel & Sen, 2012). Estimated is that teen mothers are more likely to have poor health later in life in the study of all the comparison groups.

Along with support, they desperately need help taking care of an infant as a teen; they need a support system to take notice of how they are managing their health & well-being so that they can be a successful teen parent. In addition, being a teen parent can affect the mother’s mentally as the pressure of being new teen mom can be stressful.

The teen mothers who marry after they give birth to their children statistics state that 30 % of them will not remain in their marriages into their 40’s. This result comes from teen adolescents in a single parent home raising their child. This can put a strain on the teen adolescent because she will financially have to seek support from her family or enter into the welfare system and suffer mental health issues.

‘Adolescent teen mothers identify social support with, parenting and emotional support primary emanating from family members, particularly their own mothers, as well as from the father of the baby (Savio Beers & Lee, 2009)’. ‘Older sisters may play an important role in the support network for adolescent mothers, the supportive sister relationships decrease depressive and anxiety-related symptoms in adolescent mothers (Savio Beers & Lee, 2009).

‘For some adolescent parents, participation in a religious community programs may provide the significant social support and serve as a protective factor’ (Savio Beers & Lee, 2009). This directly stresses the point that without the support of family, community, and church with the support of the father the adolescent teen mother can suffer mental issues, poverty issues, and marriage problems.

We addressed the many issues that teen mothers have to face, so now I would like to address the teen father in our society. What are their concerns on becoming a teen father, and how do they view their role as father where their masculinity is concerned? While most of the research done on teen pregnancy and parenting mainly focusing on the mother, the father is invisible.

Interviewed were 26 young teen fathers in the mid-western American towns. The in depth survey of three themes of gender discord focused on teen father narratives, which took on responsibility, sex, being a man, this is the direct viewpoint of the invisible teen father. What they feel about getting a teen girl pregnant and what responsibility they take in the pregnancy if any. How they relate to getting a teen pregnant and how that affects his identity as a man and their masculinity.

‘Gendered assumptions regarding pregnancy and contraception’specifically that women are in charge of preventing pregnancy and they have the belief that male sexuality is uncontrollable; and that use of love and intimacy talk (Weber, J. B., 2013). The teen fathers that took the questionnaire did not blame themselves for getting the teen girl pregnant. They see the teen’s pregnancy as her problem.

Studies suggest that teen fathers are more likely to be of a minority race. He has a mother who had a baby as a teen; his parents have a minimal education. His parents do not have high expectations of him finishing school; all of these factors result in the likelihood that makes him a candidate to becoming a teenage father. ‘The research states that the teen fathers go to school fewer years less than non-teenage fathers (Fletcher & Wolfe, 2011).

‘Evidence shows that men who have children before marriage leave school earlier and have worse labor markets outcomes’ (Fletcher & Wolfe, 2011). ‘Data was used only on young men who reported a pregnancy as an adolescent’ (Fletcher & Wolfe, 2011). It affects his completion of high school.

It also affects his ability to take care of the teen mother & baby, which causes him to drop out of school early. Statistically, ‘teen fathers work more hours and earn more money following the birth of a child then his non-parent counterparts’ (Fletcher & Wolfe, 2011). Teen fatherhood results in the teen father getting married early or co-habitation with the teen mother.

In conclusion, teen pregnancy is a social problem in the United States both teens will have to suffer in their education, grow up before their time, take on adult responsibilities, and suffer financial problems to take care of the child. Which ultimately falls on the parents of the teens, society or the welfare system in which the teen mother becomes a social statistic or shall I say a number.

Teen pregnancy as of 2014 have been on the decline in the United States and increased in other states, however a positive support system for both teens is minimal at best. Socially as communities, churches and government we have to take an active role in education of abstaining from sex, talking to the teens about sex, and protecting themselves against pregnancy.

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Reconnaissance attacks in IPv6 networks best college essay help

2.1.1 Reconnaissance attacks in IPv6 networks

The 1st larger attack in IPv6 is usually a reconnaissance attack. An attacker try reconnaissance attacks to get some confidential information about the victim network that can be misused by the attacker in further attacks. For this he uses active methods, such as scanning techniques or data mining strategies. To start, an intruder begins to ping the victim network to determine the IP addresses currently used in the victim network. After getting some of the accessible system, he starts to scan the port to find out any open port in the desired system. The size of subnet is bigger than that of the in IPv4 networks. To perform a scan for the whole subnet an attacker should make 264 probes and that???s impossible. With this fact, IPv6 networks are much more resistant to reconnaissance attacks than IPv4 networks. Unfortunately, there are some addresses which are multicast address in IPv6 networks that help an intruder to identify and attack some resources in the target network.

2.1.2 Security threats related to IPv6 routing headers

As per IPv6 protocol specification, all of the IPv6 nodes must be able to process routing headers. In fact, routing headers can be used to avoid access controls based on destination addresses. Such action can cause security effects. It may be happen that an attacker sends a packet to a publicly accessible address with a routing header containing a ???forbidden??? address on the victim network. In such matter the publicly accessible host will forward the packet to the destination address stated in the routing header even though that destination is already filtered before as a forbidden address. By spoofing packet source addresses an intruder can easily perform denial of service attack with use of any publicly accessible host for redirecting attack packets.

2.1.3 Fragmentation related security threats

As per IPv6 protocol specification, packet fragmentation by the intermediate nodes is not permitted. Since in IPv6 network based on ICMPv6 messages, the usage of the path MTU discovery method is a duty, packet fragmentation is only allowed at the source node.1280 octets is the minimal size of the MTU for IPv6 network. The packets with size less than 1280 octets to be discarded unless it???s the last packet in the flow as per security reasons. With use of fragmentation, an attacker can get that port numbers not found in the first fragment and thus they bypass security monitoring devices expecting to find transport layer protocol data in the very first fragment. An attacker will send a huge amount of small fragments and create an overload of reconstruction buffers on the victim system which resulted to the system crash. To prevent system from such attacks it???s necessary to bound the total number of fragments and their permissible arrival rate.

[supanova_question]

WMBA 6000-13 Topic: Course Evaluation admission college essay help

WMBA 6000-13

Topic: Course Evaluation

Date: March 2, 2014

Based on the assigned readings for this course (Dynamic Leadership), I have read an enormous amount of information about the different categories of leaders and leadership styles. Today’s leaders are different from the leaders of twenty to fifty years ago. In the past leaders gave commands and they controlled the actions of others. Today leaders are willing to involve others in their decision making and they are more open to new possibilities.

A good leader has a vision for their organization and they know how to align and engage employees in order to promote collaboration. The successful leader knows how to lead by using superior values, principles and goals that fit the organization’s values, principles and goals. Also these leaders know that leadership is not made from authority, it’s made from trust and followership. Coleman, J., Gulati, & Segovia, W.O. (2012)

I am impressed most by the characteristics of the authentic leader because they know how to develop themselves; they use formal and informal support networks to get honest feedback in order to drive long-term results. Authentic leaders build support teams to help them stay on course and counsel them in times of uncertainty. George, B., Sims, P., Mclean, A.N. & Mayer D. (2007)

In addition, I found the Leadership Code to be important because it provides structure and guidance and helps one to be a better leader by not emphasizing one element of leadership over another. Some focus on the importance of vision for the future; others on executing in the present; others on personal charisma and character; others on engaging people’; and others on building long-term organization. The code represents about 60 to 70 percent of what makes an effective leader. Ulrich, D., Smallwood, N., Sweetman, K. (2008)

The information that I acquired from this course will help me to pursue the goal of owning a beauty supply business. Another goal that I can add to my action plan is to include not only wigs and welted hair, but I will add hair, skin and nail products to my inventory. A future goal will be to add handbags and accessories as well.

After completing my short-term goal of finishing my MBA, I can take the knowledge from this course along with my values, ethics and principles to help me to manage employees and operate a successful business. Annie Smith (March 2, 20

Coleman, J. G. (2012). Educating young leaders. Passion and Purpose , 197-202.

George, B. S. (2007). Discovering your authentic leadership. Harvard Business Review , 129-138.

Lyons, R. (2012). Dean of Haas of School of Business University of California, Berkely. It’s made from followership. (J. G. Cole, Interviewer) Coleman, J., Gulati, D., & Segovia, W.O.

Ulrich, D. S. (2008). Five rules of leadership. In The leadership code five rules to lead by. Defining Leadership Code , 1-24.

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Family presence during CPR (cardiopulmonary resuscitation) college essay help service

In a pre-hospital setting, there are few moments that are as intense as the events that take place when trying to save a life. Family presence during these resuscitation efforts has become an important and controversial issue in health care settings. Family presence during cardiopulmonary resuscitation (CPR) is a relatively new issue in healthcare. Before the advent of modern medicine, family members were often present at the deathbed of their loved ones. A dying person’s last moments were most often controlled by his or her family in the home rather than by medical personnel (Trueman, History of Medicine). Today, families are demanding permission to witness resuscitation events. Members of the emergency medical services are split on this issue, noting benefits but also potentially negative consequences to family presence during resuscitation efforts.

A new study has found that family members who observed resuscitation efforts were significantly less likely to experience symptoms of post-traumatic stress, anxiety and depression than family members that did not. The results, published in an online article in The New England Journal of Medicine, entitled ‘Family Presence during Cardiopulmonary Resuscitation,’ were the same regardless of the survival of the patient. The study involved 570 people in France whose family members were treated by emergency medical personnel at home. These EMS teams were unique in that they were comprised of a physician, a nurse trained in emergency medicine, and two emergency medical technicians. The study found that the presence of relatives did not affect the results of CPR, nor did it increase the stress levels of the emergency medical teams. Having family present also did not result in any legal claims after the incidents occured. While the unique limitations of the study warrant consideration, the results show a definite benefit in having families stay during CPR (Jabre Family Presence).

Historically, although parents of children have been allowed to be present for various reasons, relatives of adult patients have not. As medical practices change to increasingly involve family in the care of patients, growing numbers of emergency medical practitioners say that giving relatives the option of watching CPR can be a good idea. Several national organizations, including The American Heart Association, have revised their policies to call for giving family members the option of being present during CPR (AHA Guidelines for CPR). Witnessing CPR, say some emergency medical experts and family members, can take the mystery out of what could be a potentially terrifying experience. It can provide reassurance to family members that everything is being done to save their loved ones. It also can offer closure for relatives wanting to be with their family members until the last minute (Kirkland Lasting Benefit). Another benefit is that it shows people why reviving someone in cardiac arrest is much less likely than people assume from watching it being done on television (Ledermann Family Presence During). Family members who can truly understand what it means to ‘do everything possible’ can go on to make more informed decisions about end-of-life care for themselves or their families.

There are three perspectives on this issue- that of the emergency medical personnel providing care, the family, and the patients. The resistance on the part of the medical community to family presence during CPR stems from several different concerns. The most common concern among these is that family members, when faced with overwhelming fear, stress and grief, could disrupt or delay active CPR. Another concern raised by emergency medical personnel is that the realities of CPR may simply be too traumatic for loved ones, causing them to suffer more than they potentially would have if they had never witnessed the event. Some families share this view, citing the potential for extreme distress as a main reason for not wanting to witness resuscitation (Grice Study examining attitudes). Many emergency medical personnel also fear an increased risk of liability and litigation with family members present in the room (Fullbrook the Presence of Family). The worry is that errors can occur, inappropriate comments may be made, and the actions of the personnel involved may be misinterpreted. In an already tense situation, the awareness of the family could increase the anxiety of the personnel and create a greater potential for mistakes.

Another complication that arises from having families present during resuscitation attempts is that of patient confidentiality. The patient’s right to privacy should not be circumvented with implied consent. There is always the possibility that medical information previously unknown to the family may be revealed in the chaos of resuscitation. In addition, patient dignity, whether physical or otherwise, may become compromised (Fullbrook the Presence of Family). Beyond moral considerations, legal concerns regarding revealing patient information are real. This could become an even larger issue if there is no one available to screen witnesses, which could result in unrelated people gaining access to personal information. Eventually, a breach in confidentiality can lead to a breach in the confidence that the public has gained in pre-hospital emergency care.

Family presence during CPR in a pre-hospital setting remains a highly debatable topic. This could be largely due to the fact that the needs of the emergency medical providers and the rights of the patients can be at odds with the wishes of the family members. Although there are several possible reasons why family presence is not being welcomed into daily practice, one of the major reasons could be the lack of formal written policies that define the roles of families and providers placed into this situation. Bringing family members into a situation where CPR is being performed on a loved one should not happen haphazardly. It should happen with careful concern and support for everyone involved. Policies and protocols, defined by experienced personnel, can provide legal and emotional support. They can also potentially help ease anxiety by defining expectations and placing responsibility in the hands of people who are experienced enough to know how to handle the situation appropriately. The policies and protocols should address the basic needs of all people involved. Five basic needs should be addressed:

1. The number of people allowed to be present

2. Which relatives should be allowed to be present (age, relationship, etc.)

3. The role of the family members present and what is expected of them.

4. The place where the family should remain during the duration of CPR.

5. The formal wishes of the patient- written as a directive like a living will.

An important component of this is available, trained staff that can prepare the family members for what they will witness, support them through the event, and then direct them after the event’s conclusion.

The American Heart Association states that the goals of cardiopulmonary resuscitation are, ‘to preserve life, restore health, relieve suffering, limit disability, and respect the individual’s decisions rights and privacy’ (AHA Guidelines for CPR). The practice of offering family members the opportunity to be present during CPR is a controversial ethical issue in emergency medical services. While the results of the study published on this topic in The New England Journal of Medicine clearly show no negative side effects from having families present during resuscitation attempts, the limitations of the study lend to the need for more research before it could be universally accepted.

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Respondeat Superior write my essay help

Legal claims that derive from a situation where there are claims of negligence can sometimes involve an entity other than the neglectful parties. In certain circumstances employers are fully responsible for their employees, and the tasks they perform during working hours. During the course of this paper, the doctrine of respondeat superior will be defined and explained. Two case studies in which the doctrine was applied will also be analyzed to determine if it was applied correctly.

Respondeat superior is a legal theory that holds employers responsible for any negligent or harmful act performed by an employee during the commission of their employment duties (Thornton, 2010). The Maryland Supreme Court in 1951 was the first court to utilize respondeat superior in a court case involving a question of employer liability (Burns, 2011). This doctrine is important as it holds employers liable in court cases where one of its employees does harm to an individual. Vicarious liability and indirect liability are two base concepts that make-up respondeat superior (Thornton, 2010). Respondeat superior shows that the employer did not have to be responsible for the employee???s negligent behavior, in the form of improper training or instruction to perform harmful acts, in order for the employer to be held legally responsible.

In the case of Valle v. City of Houston, the police force was sued for excessive force and an illegal search in an attempt to remove an individual from his parent???s home (Nicholl & Kelly, 2012). The situation stemmed from a man, Omar Esparza, barricading himself in his parent???s home and refusing to come out (p. 285). After a long police standoff, the SWAT team was ordered to forcefully enter the home and remove Mr. Esparza (p. 285). The SWAT team utilized taser gun and bean bag ammunition in an attempt to subdue Mr. Esparza after they felt he posed a physical threat by wielding a hammer, but as those attempts failed the suspect was fatally wounded when an officer fired his weapon (p. 286). Shortly after the incident the mother was allowed into the home, and she reported no visible evidence that her son was possession of a hammer (p. 286). The court found that the city was not liable for damages under the theory of respondeat superior, because the order to remove the individual from the home was not made by an individual deemed as a decision-maker by the city (p. 286).

From the outside, this case seems to fit the theory of respondeat superior. As the employer, the city should be held responsible for the actions of its employees. The police, serving as the city???s employees acted in a manner that was unnecessary for the situation and in conflict of their training (p. 286). However, the court sided with the City of Houston because the chain of command was not followed in regards to the use of force (p. 286). The end result is a case where an individual made a decision that was not his to make; that ultimately cost a man his life.

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